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Hotel Servigroup Diplomatic

4.5 star property
Travelers can rejuvenate with a massage, soak up sunshine near Llevant Beach, and savor delicious regional cuisine to complete their Benidorm getaway

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Photo gallery for Hotel Servigroup Diplomatic

Pool - Hotel Servigroup Diplomatic (Benidorm)
Outdoor dining - Hotel Servigroup Diplomatic (Benidorm)
Interior - Hotel Servigroup Diplomatic (Benidorm)
Interior - Hotel Servigroup Diplomatic (Benidorm)
Dining - Hotel Servigroup Diplomatic (Benidorm)
Hotel Servigroup Diplomatic captures Benidorm Centro's vibrant spirit with thoughtful amenities. Guests can unwind by the pool, book a spa treatment or aromatherapy session, and enjoy local specialties at the buffet restaurant—experiences that consistently earn positive reviews.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room, Terrace

Single Room, Terrace | In-room safe, desk, free WiFi, bed sheets

Single Room, Terrace

  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Terrace

In-room safe, desk, free WiFi, bed sheets

Double Room, Terrace

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room Single Use, Terrace

In-room safe, desk, free WiFi, bed sheets

Double Room Single Use, Terrace

8.0 out of 10
Very good
(1 review)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Terrace (3 Adults)

In-room safe, desk, free WiFi, bed sheets

Double Room, Terrace (3 Adults)

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Double Room, Terrace, Pool View

In-room safe, desk, free WiFi, bed sheets

Double Room, Terrace, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Double Room, Terrace, Pool View (3 Adults)

In-room safe, desk, free WiFi, bed sheets

Double Room, Terrace, Pool View (3 Adults)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

Located in Benidorm Centro, a neighborhood in Benidorm, Hotel Servigroup Diplomatic is in the entertainment district and near the beach. The area's natural beauty can be seen at Llevant Beach and Poniente Beach, while Aqualandia and Terra Mítica are popular area attractions. Festilandia and Benidorm Airsoft are also worth visiting. Visit our Benidorm travel guide
Map
Calle Gerona 9-11, Benidorm, Alicante, 03503

What's nearby

  • Llevant Beach
    Llevant Beach
    3 min walk - 0.2 miles
  • Benidorm Airsoft
    6 min walk - 0.4 miles
  • Benidorm City Hall
    8 min walk - 0.4 miles
  • Avenida Martinez Alejos
    8 min walk - 0.4 miles
  • Malpas Beach
    12 min walk - 0.7 miles

Getting around

  • Benidorm Tram Station
    11 min drive
  • La Vila Joiosa Tram Station
    13 min drive
  • Alicante Intl. Airport (ALC)
    38 min drive

Restaurants

  • Café París
    3 min walk
  • Restaurante umai
    3 min walk
  • My Chips
    3 min walk
  • Tiffany's
    3 min walk
  • La Parilla De Héctor
    2 min walk

About this property

Hotel Servigroup Diplomatic

Luxury hotel near Llevant Beach
Consider a stay at Hotel Servigroup Diplomatic and take advantage of a poolside bar, a terrace, and a garden. Indulge in a body wrap, a body treatment, and a facial at the onsite spa. Be sure to enjoy Regional cuisine at the on-site buffet restaurant. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Self parking (surcharge), 1 meeting room, and a gift shop
  • A banquet hall, free newspapers, and massage treatment rooms
  • A front-desk safe, a 24-hour front desk, and a vending machine
Room features
All 252 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Wardrobes/closets and balconies
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 540 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 15 per day
  • Facilities fee: EUR 11 per person and includes use of: sauna; hot tub; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 16 years old are not allowed in the fitness facility or hot tub

Frequently asked questions

Is Hotel Servigroup Diplomatic pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 15 per day.

What time is check-in at Hotel Servigroup Diplomatic?

Check-in start time: noon; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Servigroup Diplomatic?

Check-out is at noon.

Where is Hotel Servigroup Diplomatic located?

Located in Benidorm Centro, this luxury hotel is within a 5-minute walk of Festilandia and Llevant Beach. Poniente Beach and Cala de Finestrat are also within 3 mi (5 km). Benidorm Tram Station is 22 minutes by foot.

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Reviews

Hotel Servigroup Diplomatic Reviews

8.8

Excellent

9.4

Cleanliness

8.2

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 64 out of 114 reviews
Rating 8 - Good. 38 out of 114 reviews
Rating 6 - Okay. 7 out of 114 reviews
Rating 4 - Poor. 2 out of 114 reviews
Rating 2 - Terrible. 3 out of 114 reviews

Reviews

Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast & staff lovely, ideal location slightly away from the more lively bars & strip. Only downside was sofa bed not very comfortable.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel , room great, clean and comfortable. Location central for everyone. Good choice of breakfast. Helpful staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless, plenty of space
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good exepct that there was a strong smell of cleaning products in the room
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and loved the room. Would have liked to have stayed longer
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

A great place to stay in Benidorm

Convenient location, clean rooms, good breakfast, friendly service - all good
Stayed 1 night in Nov 2024
Verified

8/10 Good

Robert Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Used the spar, no staff,, key in reception. Spar was good and plenty of towels.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel for Benidorm, staff were so helpful
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Coleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cleaned every day and towels were changed if left in bathroom. You could have beach towels with a deposit which could be changed every other day. Breakfast was good with plenty of choice. All the staff were good and friendly very enjoyable stay
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly hotel staff very welcoming , great location , will come back again
Stayed 3 nights in May 2026
Verified

8/10 Good

sharon

Liked: Cleanliness, staff & service, amenities
Everything very clean, breakfast superb and entertainment very good. Was looking forward to using the Spa on the Sunday but was closed that day
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly throughout making us feel welcomed. Hotel is in the perfect location to explore old town and the beach with a short walk to both. Room was perfect for the short stay and the breakfast buffet had plenty of choice to set you up for the day….. Overall great hotel, location and couldn’t have asked for more
Stayed 3 nights in Aug 2025
Verified

8/10 Good

christopher

Liked: Cleanliness, staff & service
Nice and tidy
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was the largest I've ever experienced. Food selection was excellent. Very good quality. Woman on the desk remembers residents and their room numbers.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What spa didn't no there was one
Stayed 5 nights in Sep 2025
Verified

8/10 Good

VADZIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our stay was good. The open buffet is large with plenty of options, and the swimming pools are very clean. However, the rooms feel old and outdated and could use some renovation. Unfortunately, one thing that spoiled our experience was finding a cockroach in our room on the last night of our stay.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Zahir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD

A very nice Hotel; food was always nice and hot and room very comfortable: The hotel weel located for the town and seafront. Paid parking just across the road so very convenient
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Benidorm

Great stay with friends. I can’t even rate the staff for their service in a scale of 0-10 they all deserve a 20. From front desk , restaurant and love our maid she was the nicest person I have met so far
Stayed 4 nights in Jan 2023
Verified

2/10 Terrible

Christopher

Disliked: Staff & service

Fraudsters

Used my credit card for the first time ever in this hotel within 3 days my card company called to say that my card had been cloned and my card maxed out the only place this could have come from is this hotel as I have never used this card before using it in hotel servigroup
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and very well placed.

Check-in procedure very easy with very friendly and helpful staff. Upon going into the room however, there was a poor view from the balcony overlooking other apartments so privacy was somewhat limited.Due to this we approached the reception staff and they got us moved to a pool view, albeit on the next day due to having no available room. This caused us no problems and we moved the next morning. Try to get a pool side room it is a much better open view. The food was good and varied (we were on full board) when we ate at the hotel.*for breakfast you could even have champagne(Cava)* Bar prices reasonable but entertainment was for the older set and predominantly for the majority (85%) Spanish guests. We went to Old Town every night and it is only 15 mins walk away. There is more than one side to Benidorm so if you haven't been don't be put off. On the downside, the pool area end up in the shade for a while so you have to move a couple of times to keep the sun. The bigger pool is freezing but we are Brits and we can stand it !!
Verified

8/10 Good

Jose Antonio

Liked: Cleanliness, staff & service, amenities
Destacaría positivamente la comida del bufet, todo estaba exquisito. Lo único malo era la privacidad en el baño de la habitación porque la puerta era de cristal, no se cerraba completamente y no tenía pestillo. Además el marco de la puerta era de un metal que hacía efecto espejo y desde fuera se podía ver el interior del aseo, por lo que se te podía ver sentado en el sanitario o desnudo entrando a la ducha. También destacar que nos tocó una habitación bastante ruidosa porque estaba justo encima del muelle de carga y de la salida del personal que no tenía miramientos en salir a la calle hablando a voces de madrugada.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy céntrico a un paso del centro. El personal muy amable. La comida no tiene excesiva variedad pero está todo muy bueno. Buen sitio para quedarse.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Deborah

Liked: Property conditions & facilities, room comfort

Fabulous stay

Everything about our stay was excellent the hotel, staff, cleanliness etc also was my husbands birthday and they had left a bottle of cava in the room which was a lovely touch
Stayed 4 nights in Oct 2021
Verified

8/10 Good

Juan Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comida de calidad y buen servicio
Stayed 1 night in May 2021