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Hotel Servigroup Castilla

4.0 star property
Hotel with a sauna, a short walk to Llevant Beach

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Photo gallery for Hotel Servigroup Castilla

View from room
Property entrance
Lobby sitting area
In-room safe, desk, free WiFi, bed sheets
Sundeck

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room Single Use, Terrace

In-room safe, desk, free WiFi, bed sheets

Double Room Single Use, Terrace

Highlights

Balcony
Air conditioning
LCD TV
Private bathroom
Hair dryer
Daily housekeeping
In-room safe
Desk
  • City view
  • 23 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room, Terrace (3 Adults)

In-room safe, desk, free WiFi, bed sheets

Double Room, Terrace (3 Adults)

Highlights

Balcony
Air conditioning
LCD TV
Private bathroom
Hair dryer
Daily housekeeping
Desk
In-room safe
  • City view
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, Terrace

In-room safe, desk, free WiFi, bed sheets

Double Room, Terrace

Highlights

Balcony
Air conditioning
LCD TV
Private bathroom
Hair dryer
Daily housekeeping
Desk
In-room safe
  • City view
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
C/ Jaén, 3, Benidorm, Alicante, 03503

What's nearby

  • Llevant Beach - 8 min walk - 0.5 miles
  • Benidorm City Hall - 12 min walk - 0.7 miles
  • Balcony of the Mediterranean - 19 min walk - 1.0 mile
  • Benidorm Palace - 4 min drive - 1.3 miles
  • Aqualandia - 6 min drive - 2.0 miles

Getting around

  • Benidorm Tram Station - 11 min drive
  • La Vila Joiosa Tram Station - 21 min drive
  • Alicante Intl. Airport (ALC) - 38 min drive

Restaurants

  • ‪Rockstar Benidorm - ‬5 min walk
  • ‪Jumping Jacks - ‬5 min walk
  • ‪L'abadia de Benidorm - ‬6 min walk
  • ‪Ibrox Bar - ‬4 min walk
  • ‪Bar Europa - ‬5 min walk

About this property

Hotel Servigroup Castilla

Upscale hotel near Llevant Beach
Benidorm Palace is located near Hotel Servigroup Castilla, which provides a terrace, a garden, and laundry facilities. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.
Additional perks include:
  • Self parking (surcharge), a vending machine, and multilingual staff
  • A front-desk safe, concierge services, and laundry services
  • A 24-hour front desk, an elevator, and luggage storage
Room features
All 132 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • Balconies, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Self parking on site (EUR 14 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 14 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Property is also known as

Hotel Servigroup Castilla
Hotel Servigroup Castilla Benidorm
Servigroup Castilla
Servigroup Castilla Benidorm
Hotel Castilla Benidorm
Servigroup Castilla Hotel Benidorm
Servigroup Castilla Benidorm
Hotel Servigroup Castilla Hotel
Hotel Servigroup Castilla Benidorm
Hotel Servigroup Castilla Hotel Benidorm

Frequently asked questions

Is Hotel Servigroup Castilla pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Servigroup Castilla?

Self parking is available for EUR 14 per day. There is free parking nearby.

What time is check-in at Hotel Servigroup Castilla?

Check-in start time: noon; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Servigroup Castilla?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Servigroup Castilla located?

Situated in the entertainment district, this hotel is within 1 mi (2 km) of Llevant Beach, Poniente Beach, and Benidorm Palace. Festilandia and Benidorm Airsoft are also within 10 minutes. Benidorm Tram Station is 23 minutes by foot.

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Hotel Servigroup Castilla Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 69 out of 115 reviews
Rating 8 - Good. 36 out of 115 reviews
Rating 6 - Okay. 8 out of 115 reviews
Rating 4 - Poor. 1 out of 115 reviews
Rating 2 - Terrible. 1 out of 115 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet and in a good location
Stayed 5 nights in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is fantastic 5 star food, service was excellent, Jackie and all the staff were very helpful and friendly. Would definitely recommend this hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and staff better air on needed in rooms would make it bettrt
Stayed 3 nights in Apr 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
The property was perfect for my stay. Great location, hotel was really good, the rooms were very comfortable with great air conditioning and facilities..
Stayed 4 nights in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent accomodation. Well run hotel.
Stayed 7 nights in Sep 2022

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Stay at Castilla!!! Can’t stress enough how helpful, kind, and attentive all the staff is. Thank you Castilla crew for making my mother and I have a great stay in Benidorm.
Stayed 10 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Group holiday

Great location, close to bars, restaurants and old town but away from actual noisy parts of the resort
Stayed 3 nights in May 2023

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value. As part of a stag group we wanted to be near the strip but didn't want to be involved in the mayhem at the hotel and this suited perfectly
Stayed 3 nights in Jun 2024

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in perfect location for both quiet and busy area and within walking distance of beach Staff are chatty and very helpful Room cleaned every day Breakfast is the best I have had in Benidorm and breakfast chef is amazing and will make fresh eggs and pancakes without being asked, definitely would return
Stayed 7 nights in Nov 2023

10/10 Excellent

Derek James

Liked: Cleanliness, staff & service, amenities
Good value for money, staff were excellent. Breakfast was good. Location was good but still noisy in the evenings/, early hours of the morning.
Stayed 4 nights in Apr 2024

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Castilla

Location great staff great. Food awful pool area poor
Stayed 4 nights in Jun 2023

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities

Average

Good points was location, Hotel was clean, no charge for room safe.bad points were €7 charge for sauna, freezing cold pool that nobody went into,and at weekend noisy stag party in my level making a lot of noise at 4 am, otherwise a quiet hotel, staff were friendly.
Stayed 7 nights in May 2024

10/10 Excellent

Andrew

Stayed 4 nights in Apr 2025

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

KEITH

Stayed 9 nights in Jul 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but restaurant pricey for food qity.

Stayed 3 nights in Jun 2024

6/10 Okay

Leigh

Stayed 3 nights in Jun 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities

Benidorm - spanisch/britisch

sehr spanischer Benidorm-Bunker. Für mich eine top Lage und sehr netter Service, Frühstück ist OK - aber halt alles nicht sehr gemütlich.
Stayed 3 nights in Oct 2023

10/10 Excellent

Diamantino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do melhor

Correu tudo muito bem! Hotel é muito bom, sossegado, refeições muito boas e variadas. Pessoal sempre disponível e com "boa cara". Certamente uma excelente opção para umas férias em Benidorm.
Stayed 7 nights in Aug 2023

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable y atentos
Stayed 1 night in Aug 2023

10/10 Excellent

PAUL

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023