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Mercure Bengkulu

Property class: 4

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Photo gallery for Mercure Bengkulu

A multi-level indoor swimming pool with lounge chairs and potted plants. - Mercure Bengkulu (Bengkulu)
A modern hotel room with a large bed, a seating area by the window, a round table, and a decorative wall mural. - Mercure Bengkulu (Bengkulu)
A modern interior with a seating area, decorative panels, and a row of wooden sculptures. - Mercure Bengkulu (Bengkulu)
A spacious lobby with high ceilings, a bar area, and seating arrangements. - Mercure Bengkulu (Bengkulu)
A modern hotel with a prominent sign, a well-lit entrance, and a view of the surrounding cityscape. - Mercure Bengkulu (Bengkulu)
At Mercure Bengkulu, you can look forward to a free daily manager's reception, a terrace, and a coffee shop/cafe. Indulge in a body treatment, a body wrap, and a body scrub at the onsite spa. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Double Room, 1 Double Bed

A modern hotel room with a large bed, bedside tables, a round mirror, and a wall art piece.

Executive Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room, 1 Double Bed

A hotel room with a large abstract painting on the wall, a bed with white linens, and two bedside tables with lamps.

Superior Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Privilege, Deluxe Room, 2 Twin Beds

A hotel room with two beds, a sofa, a small table, and a large window with curtains.

Privilege, Deluxe Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a sofa, a round table, and a large abstract painting on the wall.

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

A hotel room with a large bed, a desk, a television, and a view of the city.

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Bengkulu is home to Mercure Bengkulu. Soekarno's House and Thomas Parr Monument are local landmarks, and the area's natural beauty can be seen at Pantai Panjang and Pantai Jakat. Visit our Bengkulu travel guide
Map
Jalan S Parman No. 27, Bengkulu, Bengkulu, BENGKULU, 38227

What's nearby

  • Soekarno's House
    18 min walk - 1.0 mile
  • Pantai Panjang
    5 min drive - 1.2 miles
  • Fort Marlborough
    7 min drive - 2.3 miles
  • Thomas Parr Monument
    7 min drive - 2.3 miles
  • Bengkulu Museum
    7 min drive - 1.8 miles

Getting around

  • Bengkulu (BKS-Fatmawati Soekarno)
    24 min drive

Restaurants

  • McDonald's Drive-Thru
    7 min walk
  • Panorama Restaurant
    5 min walk
  • Martabak Alim
    7 min walk
  • Mie Ayam Bogel
    4 min walk
  • Kantin rumah sakit raflesia
    9 min walk

Similar properties

A modern lobby with a reception desk, wooden pillars, and a seating area with chairs.
Xtra Hotel Bengkulu
Bengkulu
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
8.0 out of 10, Very Good, 2 reviews
Xtra Hotel Bengkulu
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: IDR 95,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Height-adjustable showerhead
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 1000000 per accommodation, per night (for guests under 17 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately IDR 95000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Does Mercure Bengkulu have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–6:00 PM.

Is Mercure Bengkulu pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Bengkulu?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Mercure Bengkulu?

Check-out is at noon.

Does Mercure Bengkulu provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Mercure Bengkulu located?

Situated in Bengkulu, this spa hotel is within 2 mi (3 km) of Soekarno's House, Pantai Panjang, and Bengkulu Museum. The British Cemetery and Pantai Jakat are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Bengkulu Reviews

8.8

Excellent

9.4

Cleanliness

8.4

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 17 out of 29 reviews
Rating 8 - Good. 7 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

Reviews

Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Lovely staff, very courteous and helpful
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel - Polite staff

Very smiling and polite staff
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Nice place, easy check-in, clean quiet room, excellent breakfast
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in , clean quiet room, nice view, very good breakfast. But no coffee in my room for my hot water kettle
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
This is new hotel. Started on December 2019 and my stay on 10-15 February 2020. I like the room. Big enough. No comment about cleanness because everything is new. Dont expect mineral water on the plastic bottle, they put it on water pot. I dont taste the food for breakfast, because i think Bengkulu's traditional breakfast is better. For sure, based on menu on the room, room service food is very very expensive, even more expensive than hotel in Jakarta. The most i hate is the entrace, lobby and parking. FIRST, I only found on this hotel and never found on other hotel that parking gate before lobby, so even just drop or pickup, car must pay parking fee (will be free if the ticket stamped at receptionist; sucks; everytime you get ticket must be stamped). Strange thing, they put sign DROP OFF/PICKUP near road side but the door to lobby thru stair is locked. SECOND, so you are dropped off, picked up or just to go outside hotel must thru climing road about 120meter. It's not easy for child, elder, person with baggage. there's no special lane for person, it's actully for car which a bit risky. THIRD, the parking zone is OK but not easy route when you exit hotel from parking zone, it's very tricky and you must descent 3 floors before arrive at exit gate for payment. I have reported and complained this to the reception staff but no good response just an argument.
Stayed 4 nights in Feb 2020
Verified review

8/10 Good

SHIGEYUKI

Liked: Cleanliness, staff & service, amenities
エアコンの音が少し大きい。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

herjuno

Liked: Cleanliness, staff & service, property conditions & facilities
luar biasa
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jesse

Stayed 2 nights in May 2026
Verified review

10/10 Excellent

dhea

Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Aldrich

Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

yonghyeon

Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Aldrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Ingeborg

Liked: Cleanliness
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

JunHo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Wei ning

Stayed 1 night in May 2025
Verified review

10/10 Excellent

Wei ning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

dhea

Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Kadri

Liked: Staff & service, amenities
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Chewang

Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

ZIHMING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Nur

Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Yoriko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024
Verified review

8/10 Good

Tyra

Stayed 3 nights in Jan 2024
Verified review

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023