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Mama Shelter Belgrade

4.5 star property
Luxury hotel with a 24-hour fitness center and a rooftop terrace

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Photo gallery for Mama Shelter Belgrade

Exterior
Exterior
Reception
Room, 1 King Bed (XXL Mama) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Gym
  • Parking available
  • Room service

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, Terrace (Large Mama)

Room, 1 King Bed, Terrace (Large Mama) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Terrace (Large Mama)

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Medium Mama)

Room, 1 King Bed (Medium Mama) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed (Medium Mama)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Large Mama)

Room, 1 King Bed (Large Mama) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed (Large Mama)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Terrace (XXL Mama)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (XXL Mama)

Room, 1 King Bed (XXL Mama) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed (XXL Mama)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Egyptian cotton linens
  • City view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Terrace (XXL Mama)

Room, 2 Queen Beds, Terrace (XXL Mama) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Terrace (XXL Mama)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Bedrooms, Terrace (XXL Mama)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Twin Room, 2 Twin Beds (Large Mama)

Twin Room, 2 Twin Beds (Large Mama) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Twin Room, 2 Twin Beds (Large Mama)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Kneza Mihaila 54A, Belgrade, 11000

What's nearby

  • Knez Mihailova Street - 2 min walk - 0.1 miles
  • Kalemegdan Citadel - 6 min walk - 0.4 miles
  • Republic Square - 8 min walk - 0.5 miles
  • Nikola Tesla Museum - 4 min drive - 1.6 miles
  • Church of Saint Sava - 5 min drive - 2.0 miles

Getting around

  • Belgrade Dunav Station - 11 min drive
  • Nikola Tesla Airport (BEG) - 31 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Boutique № 2 - ‬1 min walk
  • ‪Kafeterija | Magazin 1907 - ‬1 min walk
  • ‪Harat's Pub Belgrade - ‬1 min walk
  • ‪Snežana - ‬1 min walk

About this property

Mama Shelter Belgrade

Luxury hotel near Knez Mihailova Street
Located close to Kalemegdan Citadel and National Museum, Mama Shelter Belgrade provides a rooftop terrace, a shopping mall on site, and a bar. The on-site international cuisine restaurant, Mama Restaurant, offers breakfast, brunch, lunch, and dinner. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), an elevator, and 4 meeting rooms
  • Concierge services, multilingual staff, and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All 125 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Heating and fans
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with designer toiletries and showers
  • 43-inch Smart TVs with premium channels
  • Separate sitting areas, daily housekeeping, and desks

Languages

English, French, German, Italian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured self parking on site (EUR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mama Bar
  • Mama Restaurant

Things to do

  • 24-hour gym
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,917 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with premium channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: EUR 39
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 132 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per day
Cribs (infant beds) are available for EUR 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 40 per day
  • A tax is imposed by the city: EUR 1.37 per person, per night for adults; EUR 0.68 per night for guests aged 7-15 years old. This tax does not apply to children under 7 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 3)
  • Secured self parking fee: EUR 30 per day
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: EUR 39 (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers portable visual emergency devices on request at check-in.

We should mention

This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mama Shelter Belgrade Hotel
Mama Shelter Hotel
Mama Shelter
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Hotel Mama Shelter Belgrade
Hotel Mama Shelter Belgrade Belgrade
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Mama Shelter Belgrade Belgrade
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Mama Shelter
Mama Shelter Belgrade Hotel
Mama Shelter Hotel
Mama Shelter
Hotel Mama Shelter Belgrade Belgrade
Belgrade Mama Shelter Belgrade Hotel
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Mama Shelter Belgrade Belgrade
Mama Shelter Belgrade Hotel
Mama Shelter Belgrade Belgrade
Mama Shelter Belgrade Hotel Belgrade

Frequently asked questions

Is Mama Shelter Belgrade pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 132 lbs per pet. There's a fee of EUR 25 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Mama Shelter Belgrade?

Self parking is available for EUR 30 per day.

What time is check-in at Mama Shelter Belgrade?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Early check-in is available for a fee of EUR 39 (subject to availability).

What time is check-out at Mama Shelter Belgrade?

Check-out is at noon.

Does Mama Shelter Belgrade provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 35 per vehicle applies.

Where is Mama Shelter Belgrade located?

Located in Stari Grad, this luxury hotel is within a 10-minute walk of Knez Mihailova Street, Kalemegdan Citadel, and Republic Square. National Museum and Nikola Tesla Museum are also within 2 mi (3 km).

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Mama Shelter Belgrade Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 283 out of 416 reviews
Rating 8 - Good. 96 out of 416 reviews
Rating 6 - Okay. 23 out of 416 reviews
Rating 4 - Poor. 6 out of 416 reviews
Rating 2 - Terrible. 8 out of 416 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Hotel staff were very helpful and friendly. Room was very nice and kept very clean. We enjoyed our stay.
Stayed 3 nights in Apr 2025

10/10

The best hotel in the city! Location, facilities, staff, food, everything!
Stayed 3 nights in Dec 2024

8/10

Room and bed very comfy. Communal areas could have been much better utilised.
Stayed 3 nights in Apr 2025

10/10

Very courteous and helpful front desk staff. Excellent location and amenities. The room was above out expectations, with most beautiful view. We will definitely stay again.
Stayed 1 night in Jan 2025

10/10

Great hospitality
Stayed 13 nights in Sep 2024

10/10

I have stayed at Mama Shelter in Belgrade multiple times. It is excellent; clean, comfortable, great audio visual options, excellent breakfast buffet and perfect location in the city center. I am very happy with my time there.
Stayed 4 nights in Nov 2024

10/10

We loved our time at Mama Shelter Belgrade, would definitely stay again. Helpful and friendly staff, fun vibe and perfect location.
Stayed 1 night in Jul 2024

8/10

Great location for walkability
Stayed 1 night in May 2024

10/10

Amazing location, rooftop bar, breakfast buffet. Kind and helpful staff. Strongly recommend!
Stayed 3 nights in Sep 2024

10/10

Modern, very great location, nice and clean rooms, friendly staff!
Stayed 3 nights in Sep 2022

10/10

Loved the restaurants and bars that were walkable
Stayed 4 nights in Sep 2023

10/10

Just PERFECT! Staff, comfort, service, location, restaurant, bar, concept design!! Can’t say enough good things for Mama! Just loved it. Will back for sure.. I have been in Beograd more than 10 times and feeling regret that I didnt know about Mama!
Stayed 1 night in Dec 2024

8/10

Great hotel in a great location. The room was beautiful and we had a fantastic view. The staff at reception were friendly and helpful. The bar has a great atmosphere and view.
Stayed 3 nights in Jun 2024

10/10

Great rooftop bar, booked toors started right in front of the hotel
Stayed 3 nights in May 2024

10/10

Great location. Nice rooms with nice towels, sheets and pillows. Very good breakfast
Stayed 4 nights in Jan 2024

10/10

Large, modern room; great staff; tasty breakfast; and convenient location. Highly recommend!
Stayed 2 nights in Jun 2022

6/10

The location is amazing, walking distance to sites shopping and restaurants . Cool decor and vibe . The last day of our 7 day stay we got our room finally properly cleaned. The comforter was unusually warm and the temperature control didnt seem to work .
Stayed 7 nights in Nov 2024

10/10

Amazing breakfast
Stayed 1 night in Mar 2023

10/10

Very nice and trendy hotel in the middle of everywhere you want to be! The service was nice, the wifi was amazing and fast.
Stayed 3 nights in Aug 2022

8/10

Mama shelter is a great and centrally located place to stay. Great amenities including breakfast and gym. The rooftop bar was a vibe as well. Highly recommend!
Stayed 1 night in Aug 2023

10/10

A gem in the city! Perfect location, large rooms - clean and very quiet - attentive staff and excellent amenities. Delicious breakfast with good collection of authentic Serbian dishes. The restaurant is superb - we dined in it 4 times and everything was a hit! I will stay there again in a heartbeat. Zero cons, only pros.
Stayed 11 nights in Jun 2024

10/10

This is our favorite hotel in Belgrade. Top service, beautiful and clean rooms, best bed ever and on an excellent location. Breakfast is also really good. Can’t recommend this hotel enough!
Stayed 1 night in Jul 2022

8/10

It was my second visit and the hotel is on the more quirky side. Really good bedroom facilities but the 2 elements that REALLY frustrate me about this hotel are that there is no tea and coffee in the bedrooms which is poor for the rating and price and that there is no shower gel but instead solid bars of soap that are so horrible and drying on your skin. I had to go to a drug store to buy shower gel!! Also if someone is staying more than one night please replenish the bottles of water in the room. But I do love the little touches like the cookies, fruit and juice. The restaurant and roof top bar are fabulous.
Stayed 2 nights in Jan 2025

10/10

This hotel is amazing! I'll definitely come back. Best location, great breakfast, nice comfy bed and the staff is trully professional. There is everything you need in one building. Also, I enjoyed walking around the Kalemegdan area. Definitely, it was a great choice for me!
Stayed 9 nights in Mar 2024

10/10

Terrific location providing easy access to all that Belgrade has to offer. The room was extremely comfortable, and having a terrace overlooking the park was an added perk given the beautiful weather. Highly recommend for a great location, convenient access to restaurant and bar in the lobby, and a well equipped room.
Stayed 4 nights in Mar 2023