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Mama Shelter Belgrade

Property class: 4.5

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Photo gallery for Mama Shelter Belgrade

An outdoor dining area with wooden tables and chairs, a bar area with a striped awning, and hanging colorful flags. - Mama Shelter Belgrade (Belgrade)
Property video
A dining area with a long table set for a meal, large windows with curtains, and a chandelier. - Mama Shelter Belgrade (Belgrade)
A modern bar area with a checkered floor, a bar counter, and a ceiling with large letters spelling out a name. - Mama Shelter Belgrade (Belgrade)
A bar area with a central island, stools, and hanging lights. - Mama Shelter Belgrade (Belgrade)
Located close to Knez Mihailova Street and Kalemegdan Fortress, Mama Shelter Belgrade provides a rooftop terrace, a shopping mall on site, and a bar. The on-site international cuisine restaurant, Mama Restaurant, offers breakfast, brunch, lunch, and dinner. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, Terrace (Large Mama)

A hotel room with a bed, a desk, a chair, a zebra-patterned rug, and a wall with photos and a Batman mask.

Room, 1 King Bed, Terrace (Large Mama)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Large Mama)

A hotel room with a bed, a desk with a laptop, a chair, a small table, and a view of the cityscape.

Room, 1 King Bed (Large Mama)

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Medium Mama)

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Room, 1 King Bed (Medium Mama)

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (XXL Mama)

A hotel room with a zebra-patterned carpet, a sofa, a chair, a small table, and a television.

Room, 1 King Bed (XXL Mama)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds (Large Mama)

A hotel room with two beds, a desk, a TV, a window with curtains, and a view of trees.

Twin Room, 2 Twin Beds (Large Mama)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Queen Beds, Terrace (XXL Mama)

A hotel room with two beds, a wooden headboard, a chessboard on the left bed, and a zebra-patterned rug.

Room, 2 Queen Beds, Terrace (XXL Mama)

  • City view
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Bedrooms, Terrace (XXL Mama)

A hotel room with a large bed, a chessboard, a wardrobe, and a balcony with outdoor seating.

Room, 2 Bedrooms, Terrace (XXL Mama)

  • City view
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Terrace (XXL Mama)

A hotel room with a bed, a sofa, a chess table, and a wall with a circular design.

Room, 1 King Bed, Terrace (XXL Mama)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Stari Grad, a neighborhood in Belgrade, Mama Shelter Belgrade is in a shopping district. National Museum and Nikola Tesla Museum are cultural highlights, and some of the area's notable landmarks include Republic Square and Millenary Monument. Looking to enjoy an event or a game? See what's going on at Kombank Arena or Rajko Mitić Stadium. Visit our Belgrade travel guide
Map
Kneza Mihaila 54A, Belgrade, 11000

What's nearby

  • A wet city street with pedestrians, shops, and a red and white balloon arch.
    Knez Mihailova Street
    1 min walk - 0.1 miles
  • A historic building with a tower, surrounded by lush greenery.
    Kalemegdan Park
    1 min walk - 0.1 miles
  • Zebras in a zoo enclosure with a stone wall and trees.
    Belgrade Zoo
    6 min walk - 0.4 miles
  • A historic fort with a clock tower, brick walls, and flags.
    Kalemegdan Fortress
    6 min walk - 0.4 miles
  • Republic Square
    8 min walk - 0.5 miles

Getting around

  • Belgrade Dunav Station
    10 min drive
  • Nikola Tesla Airport (BEG)
    23 min drive

Restaurants

  • Starbucks
    1 min walk
  • Vapiano
    4 min walk
  • Snežana
    2 min walk
  • Kafeterija Magazin 1907
    1 min walk
  • Coffeedream
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured self parking on site (EUR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mama Bar
  • Mama Restaurant

Things to do

  • 24-hour gym
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,917 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2018
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with premium channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: EUR 39
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 132 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per day

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 40 per day
  • A tax is imposed by the city: EUR 1.37 per person, per night for adults; EUR 0.68 per night for guests aged 7-15 years old. This tax does not apply to children under 7 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 3)
  • Secured self parking fee: EUR 30 per day
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: EUR 39 (subject to availability)
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers portable visual emergency devices on request at check-in.

We should mention

This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Mama Shelter Belgrade pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 132 lbs per pet. There's a fee of EUR 25 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 30 per day.

What time is check-in at Mama Shelter Belgrade?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Early check-in is available for a fee of EUR 39 (subject to availability).

What time is check-out at Mama Shelter Belgrade?

Check-out is at noon.

Does Mama Shelter Belgrade provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 35 per vehicle applies.

Where is Mama Shelter Belgrade located?

Located in Stari Grad, this luxury hotel is within a 10-minute walk of Knez Mihailova Street, Kalemegdan Fortress, and National Museum. Republic Square and Nikola Tesla Museum are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mama Shelter Belgrade Reviews

9.2

Wonderful

9.2

Cleanliness

9.8

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 409 out of 582 reviews
Rating 8 - Good. 119 out of 582 reviews
Rating 6 - Okay. 33 out of 582 reviews
Rating 4 - Poor. 9 out of 582 reviews
Rating 2 - Terrible. 12 out of 582 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and great location .
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, nice staff, room a bit basic with no Expedia extras
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
A good hotel, the gym could be better. The employees are friendly and helpful
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff was very helpful, and the dining area/bar is very cool and unique. The food was pretty good as well
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an IT issue and the staff did absolutely everything to help beyond what was required. Really freindly staff.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a central location.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I always stay at Mama Shelter Belgrade and are always satisfied with the hotel, the restaurant and the service. Everyone at the hotel is well trained and very friendly and helpful! The location is perfect, the breakfast buffet is excellent, and the rooms are always spacious and clean. Definitely recommend! Luka at the front desk is wonderful!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff that cares about the guests!!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was actually in the most perfect location on the main strip. The staff were extremely friendly and helpful. The whole vibe of the hotel and rooms were actually really cool especially for a place like belgrade. At night the rooftop turns into a cool lounge area with music and the whole experience was amazing. Rooms were super clean and had a really good style to it.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room is not very clean, tv didn’t work, and build quality is not great BUT staff is great and food was very good for breakfast. Location is very nice.
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the warm reception upon arrival after a long day+ of traveling. Great location. Clean room. Excellent breakfast. Helpful instructions for getting to airport at check out.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the view were truly amazing. Thanks to the receptionist’s friendly attitude and helpful recommendations, we had a very enjoyable and memorable vacation with mu daughter
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, really nice breakfast, clean room, will stay again.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that there was a lot of great seating areas for socializing or sitting on my computer to work. The staff was fantastic, especially Aleksandar from the front desk. Always so helpful with suggestions and anything we needed. Overall a great experience and will surely be back.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check-in to check-out, everything was exceptional. The hotel offers a perfect combination of comfort, cleanliness, and outstanding hospitality. The highlight for me was surprisingly the pillows—absolutely heavenly and unbelievably comfortable. It’s rare to sleep that well away from home. Thank you for making my stay so memorable.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Helpfull staff, good location, we will come again!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location to visit Belgrade on foot.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Super central location, spacious soundproof rooms, easy access to shopping center (elevator ride), friendly staff, top-notch food in the hitel restaurant.
Stayed 10 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in the city! Location, facilities, staff, food, everything!
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
great staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very helpful and friendly. Room was very nice and kept very clean. We enjoyed our stay.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. The location is great. Walking distance to so many attractions and places of interest.
Stayed 4 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walkability
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the restaurants and bars that were walkable
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience ! Staff and food and service 10/10
Stayed 2 nights in Oct 2025