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The Merchant Hotel

Property class: 5 and above

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Photo gallery for The Merchant Hotel

A grand hotel lobby with ornate architecture, a central seating area, and multiple dining tables. - The Merchant Hotel (Belfast)
A bar area with a bar counter, multiple seating options including a long bench, and a chandelier. - The Merchant Hotel (Belfast)
A rooftop pool area with a hot tub, metal railings, and a view of a clock tower in the background. - The Merchant Hotel (Belfast)
A modern hotel with a symmetrical facade, large windows, and a prominent entrance. - The Merchant Hotel (Belfast)
A rooftop terrace with a hot tub, outdoor seating, and a view of a clock tower and city buildings. - The Merchant Hotel (Belfast)
Located close to Belfast Customs House and St. Anne's Cathedral, The Merchant Hotel provides free full breakfast, a rooftop terrace, and shopping on site. Treat yourself to aromatherapy, a facial, or hydrotherapy at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and French cuisine. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk with a lamp, a chair, and a carpeted floor.

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

A four-poster bed with floral bedspreads, a nightstand with a lamp, and a large mirror.

Deluxe Double or Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed

A luxurious bedroom with a four-poster bed, a sitting area with striped sofas, and a television.

Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Belfast City Centre, a neighborhood in Belfast, The Merchant Hotel is in the entertainment district and near the airport. MAC Theatre and Waterfront Hall are cultural highlights, and travelers looking to shop may want to visit Victoria Square Shopping Centre and St. George's Market. Looking to enjoy an event or a game while in town? See what's going on at SSE Arena. Looking to get your feet wet? Kayaking, water skiing and parasailing adventures can be found near the property. Visit our Belfast travel guide
Map
16 Skipper Street, Belfast, Northern Ireland, BT1 2DZ

What's nearby

  • A large, historic building with a symmetrical facade, large windows, and a central entrance with steps.
    Belfast Customs House
    1 min walk - 0.1 miles
  • A multi-level shopping mall with a glass ceiling, a tree with flowers, and various stores including a cinema and restaurants.
    Victoria Square Shopping Centre
    3 min walk - 0.2 miles
  • A circular building with a glass facade, a Hilton hotel, and a modern skyscraper in the background.
    Waterfront Hall
    6 min walk - 0.4 miles
  • A large historic building with a green dome and two towers.
    Belfast City Hall
    7 min walk - 0.4 miles
  • A nighttime marina with boats docked, a modern building with multiple floors, and a brightly lit hotel in the background.
    SSE Arena
    10 min walk - 0.6 miles

Getting around

  • Lanyon Place Station
    13 min walk
  • Belfast International Airport (BFS)
    32 min drive

Restaurants

  • Duke of York
    2 min walk
  • Whites Garden
    3 min walk
  • Bootleggers
    2 min walk
  • Bert's Jazz Bar
    1 min walk
  • The Pocket
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (GBP 15 per day)
  • Covered valet parking on site (GBP 39 per day)
  • Limited onsite valet and self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Berts Jazz Bar
  • Cloth Ear Bar
  • The Great Room

Things to do

  • Evening entertainment
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,130 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1860
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 100.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 9 to February 10:
  • One of the dining venues
  • Bar/Lounge
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Sauna
  • Spa
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Secured self parking fee: GBP 15.00 per day
  • Covered valet parking fee: GBP 39.00 per day
  • Early check-in fee: GBP 100.00 (subject to availability)
  • Late check-out fee: GBP 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property class

This property has received its official star rating from Tourism NI.

Frequently asked questions

Is The Merchant Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for GBP 15.00 per day. Valet parking is available for GBP 39.00 per day. Limited spots are available.

What time is check-in at The Merchant Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 100.00 (subject to availability).

What time is check-out at The Merchant Hotel?

Check-out is at noon. Late check-out is available for GBP 50.00 (subject to availability).

Where is The Merchant Hotel located?

Located in Belfast City Centre, this luxury hotel is within a 5-minute walk of Victoria Square Shopping Centre, MAC Theatre, and Belfast Customs House. St. Anne's Cathedral and Waterfront Hall are also within 10 minutes. Lanyon Place Station is 13 minutes by foot and Botanic Station is 22 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Merchant Hotel Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 392 out of 468 reviews
Rating 8 - Good. 53 out of 468 reviews
Rating 6 - Okay. 17 out of 468 reviews
Rating 4 - Poor. 3 out of 468 reviews
Rating 2 - Terrible. 3 out of 468 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel with friendly staff and 3 wonderful restaurants
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a historic converted building. Quiet luxury. Abigail in the spa does a wonderful lymphatic massage. Scones in the bar are a must.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An expensive hotel , but def worth it ! Room was super cool and historic, clean , and quiet . Service was very good the entire stay . And the breakfast was very good and the restaurant room is so beautiful and relaxing !
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older side of the hotel is certainly dated, blinds don’t close enough to keep the light out etc. Lovely hotel in Belfast otherwise, hot tub o t he roof in the earlier morning is great
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff were lovely; room was perfecr
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soup to nuts the Merchant was one of the best stays we’ve ever had! Staff were exemplary!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Gorgeous place, historic and perfect location to walk everywhere
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very attentive staff - very clean room and well taken care of (frequent tidy ups, turn down service etc) - lovely stay, we would definitely return.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Staff excellent, room beautiful
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt like we had stepped back in time to the era of grand Victorian hotels. I literally gasped we walked in. The rooms were spacious and extavangantly decorated; we even had turn down service. The dining room was beautiful. We had afternoon tea and felt like grand ladies. The staff were so sweet and understanding of our Amercan questions. The bar was hopping and we loved exploring the cocktails.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Luxurious room and bri breakfast. Will def return.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff. Rooms were beautiful and comfortable.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very neat property..beautiful spacious rooms..great jazz bar..great location in Belfast
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel! Great staff who made us really welcome.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was professional, friendly and very accommodating
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional hotel.

Exceptional hotel. Excellent service and friendly staff.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in the hotel for our daughter's wedding and the staff were very helpful and friendly making sure everything was perfect... and it was
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suite

Dry nice. We had a great memorable suite. Restaurant decor was first class. Highly recommend
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantasy experience! Everything exceeded all expectations,! Amazing facilities, friendly staff , amazing food……I can keep going on about how amazing The Merchant is 😊
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in the best location. The room is was incredible. I definitely recommend upgrading. Breakfast was delicious. Hubby enjoyed the spa.
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a beautiful place with really friendly and helpful staff. However it’s in the Cathedral district which is the hub of the entertainment area. It can get VERY noisy at night and we had to move rooms in order to get a good nights sleep. This was organised very efficiently by the hotel staff and our second night was much quieter. The hotel is very convenient for exploring Belfast and the hotel staff are excellent.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT location. BEAUTIFUL hotel. DELICIOUS breakfast. Super-professional staff. All around excellent experience. Rooms were a good size and really nicely decorated (we stayed in the Victorian rooms). Only slight mis-understanding was on the payment terms. The booking said pay at property but they needed to bill two weeks in advance. We got it worked out but suggest that the hotel update their T&Cs on their Expedia listing for a more pleasant experience. Overall AMAZING hotel and would highly, highly recommend.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Jul 2026