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Crowne Plaza Beijing Chaoyang U-Town by IHG

4.5 star property
Luxury hotel with a full-service spa connected to a shopping center in Beijing

Choose dates to view prices

Photo gallery for Crowne Plaza Beijing Chaoyang U-Town by IHG

Indoor pool
Exterior
Hypo-allergenic bedding, down comforters, minibar, in-room safe
Meeting facility
Exterior
Crowne Plaza Beijing Chaoyang U-Town provides a welcoming base for families in central Beijing. Guests can enjoy hydrotherapy treatments at the spa or swim in the indoor pool. The hotel offers on-site shopping, dry cleaning services, and high-speed WiFi throughout the property.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Pool
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Club Lounge Access (High Floor)

Room, 1 King Bed, Club Lounge Access (High Floor) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Club Lounge Access (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Upgraded)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room (Upgraded)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Sofa bed - twin
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 35 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Standard Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Sofa bed - double
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Club Lounge Access

Junior Suite, 1 King Bed, Club Lounge Access | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Sofa bed - double
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access (Kids Theme)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed, Club Lounge Access (Kids Theme)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Sofa bed - double
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
No 3 Sanfeng North Area, Beijing, Beijing, 100020

What's nearby

  • Wangfujing Street - 3 min drive - 1.9 miles
  • Forbidden City - 3 min drive - 2.4 miles
  • Tiananmen Square - 5 min drive - 3.2 miles
  • Tiananmen - 5 min drive - 3.3 miles
  • Temple of Heaven - 6 min drive - 3.5 miles

Getting around

  • Chaoyangmen Station - 5 min walk
  • Beijing East Station - 7 min drive
  • Capital Intl. Airport (PEK) - 39 min drive

Restaurants

  • ‪提香源海鲜酒楼 - ‬6 min walk
  • ‪Happy Lemon - ‬5 min walk
  • ‪Blue Frog 蓝蛙 - ‬1 min walk
  • ‪南京大排档 Nanjing Impressions - ‬4 min walk
  • ‪速度披萨(NINE ROAD PIZZERIA) - ‬1 min walk

About this property

Crowne Plaza Beijing Chaoyang U-Town by IHG

Luxury family-friendly hotel near Wangfujing Street
Located close to Forbidden City and Yonghe Temple, Crowne Plaza Beijing Chaoyang U-Town by IHG provides a grocery/convenience store, shopping on site, and a hair salon. Treat yourself to a facial, hydrotherapy, or a body treatment at the onsite spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An indoor pool
  • Free self parking
  • Continental breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and babysitting (surcharge)
Room features
All 360 rooms feature comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
Extra amenities include:
  • Hypo-allergenic bedding, down comforters, and sofa beds
  • Bathrooms with rainfall showers and deep soaking tubs
  • 36-inch HDTVs with satellite channels
  • Childcare services, free tea bags/instant coffee, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CNY 120)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:30 AM for a fee: CNY 118 for adults and CNY 59 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,000 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Sofa bed

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 36-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately CNY 118 for adults and CNY 59 for children
  • Fee for in-room wired internet: CNY 120 (rates may vary)
  • Airport shuttle fee: CNY 690 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 690 (one-way), (from 1 to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chaoyang U Town
Crowne Plaza Chaoyang
Crowne Plaza Chaoyang U Town
Crowne Plaza Chaoyang U Town Beijing
Crowne Plaza Chaoyang U Town Hotel
Crowne Plaza Chaoyang U Town Hotel Beijing
Crowne Plaza U Town Chaoyang
Crowne Plaza Beijing Chaoyang U-Town Hotel
Crowne Plaza Chaoyang U-Town Hotel
Crowne Plaza Beijing Chaoyang U-Town
Crowne Plaza Chaoyang U-Town

Frequently asked questions

Does Crowne Plaza Beijing Chaoyang U-Town by IHG have a pool?

Yes, this property has an indoor pool.

Is Crowne Plaza Beijing Chaoyang U-Town by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Beijing Chaoyang U-Town by IHG?

Self parking is free at this property.

What time is check-in at Crowne Plaza Beijing Chaoyang U-Town by IHG?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Beijing Chaoyang U-Town by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Crowne Plaza Beijing Chaoyang U-Town by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 690 per vehicle applies.

Where is Crowne Plaza Beijing Chaoyang U-Town by IHG located?

This family-friendly Beijing hotel is located in the business district, within 3 mi (5 km) of Wangfujing Street, Forbidden City and Yonghe Temple. Tiananmen and Temple of Heaven are also within 6 mi (10 km). Chaoyangmen Station is 5 minutes by foot and Dongdaqiao Station is 15 minutes.

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Reviews

Crowne Plaza Beijing Chaoyang U-Town by IHG Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 158 out of 287 reviews
Rating 8 - Good. 94 out of 287 reviews
Rating 6 - Okay. 20 out of 287 reviews
Rating 4 - Poor. 8 out of 287 reviews
Rating 2 - Terrible. 7 out of 287 reviews

Reviews

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience, would stay again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were most helpful. Room is clean . Just our wash basin didn’t drain well enough
Stayed 1 night in Oct 2025

10/10 Excellent

sheng kang

Liked: Cleanliness, amenities, property conditions & facilities
Close to the shopping mall and have a lot of dinning options.
Stayed 4 nights in Jul 2025

8/10 Good

edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the very pleasant stay there
Stayed 4 nights in May 2025

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the Hotel, and Beijing. When we visit Beijing again, this is the hotel we will book again.
Stayed 6 nights in Jul 2025

10/10 Excellent

Min

Liked: Amenities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms with very high standard of cleanliness. The breakfast is also very nice
Stayed 5 nights in Apr 2025

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Check in was simple and smooth with no trouble at all. Room was not ready for us when we arrived but we were able to leave our bags at concierge and go shop. It really was a plus that the hotel was linked to a mall right next door! When we could check in, it went well and we also collected our packages that we ordered in advance at the concierge desk. Seeing that we had many things to transport up to the room, the concierge staff kindly sent up two automated robots with our packages, freeing up our hands to take the rest of our things. We also had an external laundry vendor come collect our clothes and the staff kindly handover our stuff to them because we were not available the whole day! Overall it was a very pleasant experience staying here and would recommend it!
Stayed 2 nights in Oct 2025

10/10 Excellent

Francesco Sebastiano

Liked: Cleanliness, property conditions & facilities
Very spacious, modern and well equipped rooms. Staff at front desk was friendly however we had some small difficulties speaking english with them.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was fortunate to be able to stay here for 10 days. It was perfect in every way - especially the quality of everything, and it was connected to one of the largest malls in Beijing. The staff was very pleasant and hard-working.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Excellent hotel, very comfortable, nice people. Special thanks to Cola Xu who did his very best to make my stay perfect!!!
Stayed 12 nights in Oct 2024

10/10 Excellent

Soo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was made even more special by Abby Wu who helped me with checking in and making my stay more memorable by sending fruits up to my room and making sure everything was easy and convinient. I would like to thank Abby very much for her help and assistance.
Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay here. Nice hotel and friendly staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ramanjit Singh

Great staff. Enjoyed my stay. Thank you to all
Stayed 7 nights in Sep 2024

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Abby was very helpful in our trip. Very goood!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, Friendly staff

Good choice to stay in Beijing. Near a shopping mall, not far away from metro station. Easy to go to tourist attractions as well. With a nice swimming pool and gym, you could also relax here. 中秋期间入住，价格很合理，客房服务员每天把房间打扫的很干净，感谢！
Stayed 3 nights in Sep 2024

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large varied buffet breakfast. Quiet room even though close to elevator. Very comfortable beds. Convenient to shopping, restaurants and walk to subway.
Stayed 5 nights in May 2024

10/10 Excellent

Hanchung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel several times when I have business in Beijing since it is really close to my office. I always receive warm hospitality and unexpected gifts here. They have prepared some fruit and a panda doll as a souvenir. Thank you for everything during my stay this time.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great choice for visiting Beijing

Nice clean hotel in a prime area in Beijing. Big 'Thank you!' to the service staff at the 6th-floor dining, lobby bar, front desk, and room services - they are very attentive, polite, and efficient. Highly recommended. Will definitely stay there again.
Stayed 13 nights in Sep 2023

4/10 Poor

Gordon

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were amazing , Great shopping and restaurants next door , Breakfast was great, but the room was terrible. The temp was set on central control at 26.5 deg so it was hot at night and you have no control other then to turn it off and open the window , the drain in the shower did not drain the water fast enough so you had a time limit on showering before the water would spill out onto the floor , the pillows are terrible , no stationary , no mini bar , lights in the main room were broken.
Stayed 3 nights in Mar 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good! Excellent breakfast! However, for mid April with embient temperature up to 28C, hotel A/C sytem was not warking due to season. Room temperature was reaching 29C during day time!
Stayed 3 nights in Apr 2024

10/10 Excellent

Sang Hyun

Liked: Staff & service, property conditions & facilities, room comfort

Feedback

Excellent service especially from Benjamin and Mandy. So kind, quick with request and made my stay comfortable. Please give big compliment to both of your excellent staff.
Stayed 4 nights in Nov 2022

6/10 Okay

Phi-Phi

Liked: Staff & service
Disliked: Property conditions & facilities
Room card didn’t work 4 times! Bathroom had a sewage smell from time to time. Breakfast was cold and the layout of the drinks/food was placed all over the place. The hotel is within the shopping mall which is great and the staff were very friendly.
Stayed 8 nights in Jul 2023

2/10 Terrible

Yin Lee Cindy

Disliked: Staff & service

Hotels.com customer service is very bad

Hotels.com has not properly forwarded my reservation to the Crown Plaza, and hence the hotel has no record of my booking. The hotel was pretty fully booked by the time check I was trying to check in, hence I was not given the room that I have reserved for and it took more than half an hour to figure out how to handle my check in. I was totally exhausted by the ordeal, very disappointing in deed !!!
Stayed 5 nights in Mar 2024

10/10 Excellent

Kiok Yang

Liked: Staff & service, amenities
We are a couple in our 50s. We decided on this hotel from information posted in the internet. The hotel is connected to a shopping mall and the Ministry of Foreign Affairs Complex Building is across the road. A 10 minutes walk to a MRT Station provided convenient transportation to tourist attractions in the city. Plenty of choices for food in the mall and adjacencies. Safe environment, next to Starbucks, policemen from across the road can probably hear you shouts. As the hotel is situated in the city, adjacent to commercial office buildings, the adjacent roads are busy during office hours. Hotel provides a variety of local dishes for breakfast. Our room on level 7 came with a deluxe king bed. Average size, good for a couple, furniture is a little dated. Calls to service desk were made to replenish mineral water bottles and replacement of floor mat. While these were oversights from room cleaners, responses from service desk were prompt, within 5 minutes on both occasions. A special note of commendation to the duty managers (Mr Musa and Mr Cola Hsu) during my stay from 29 Feb to 5 Mar 24. Both managers were very helpful and facilitated with our day tour bookings, hotel transfers to train stations, directions information and transportation requirements. Both gentlemen made the stay memorable, thank you very much.
Stayed 5 nights in Feb 2024

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