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Citytel Inn

Property class: 3

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Unclassified image, 1 of 87, button - Citytel Inn (Beijing)
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Close to Forbidden City and Wangfujing Street, Citytel Inn provides a terrace, a garden, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a restaurant.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room, No Windows

In-room safe, desk, blackout drapes, WiFi (free)

Standard Single Room, No Windows

  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

In-room safe, desk, blackout drapes, WiFi (free)

Standard Twin Room, 2 Twin Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, WiFi (free)

Standard Double Room

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, 3 Twin Beds

Triple Room, 3 Twin Beds | In-room safe, desk, blackout drapes, WiFi (free)

Triple Room, 3 Twin Beds

  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Quadruple Room, Multiple Beds

In-room safe, desk, blackout drapes, WiFi (free)

Family Quadruple Room, Multiple Beds

  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Located in Beijing, Citytel Inn is in the city center. Travelers eager for a bit of culture can stop by Forbidden City, while those who have shopping on the agenda may want to visit Wangfujing Street and Sanlitun Road. Looking to enjoy an event or a game while in town? See what's happening at Workers Stadium or Beijing National Stadium. Visit our Beijing travel guide
Map
Hualong Street, Nanheyan Avenue,, Dongcheng Distric, C, D, Beijing, PEK, 100006

What's nearby

  • A large open square with a prominent monument, numerous red flags, and a flagpole with a red flag.
    Tiananmen Square
    5 min walk - 0.3 miles
  • A traditional Chinese building with a multi-tiered roof, reflecting in calm water.
    Forbidden City
    8 min walk - 0.5 miles
  • A traditional Chinese building with red flags, surrounded by well-manicured gardens and a clear blue sky.
    Tiananmen
    8 min walk - 0.5 miles
  • A brightly lit shopping area with various stores and advertisements.
    Wangfujing Street
    13 min walk - 0.7 miles
  • A traditional Chinese building with a reflection in the water.
    The Palace Museum
    15 min walk - 0.8 miles

Getting around

  • Beijing Railway Station
    8 min drive
  • Wangfujing Station
    8 min walk
  • Capital Intl. Airport (PEK)
    40 min drive

Restaurants

  • McDonald's (麦当劳)
    6 min walk
  • 吴裕泰 Wu Yu Tai Tea Shop
    6 min walk
  • 弄堂里
    6 min walk
  • The Cheesecake Factory 芝乐坊餐厅
    6 min walk
  • BURBERRY Café
    3 min walk

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 1,005 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 300.0 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Citytel Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Citytel Inn?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Citytel Inn?

Check-out is at noon.

Where is Citytel Inn located?

Located in Downtown Beijing, this hotel is within a 10-minute walk of National Museum of China and Forbidden City. Wangfujing Street is 0.8 mi (1.3 km) away. Wangfujing Station is 8 minutes by foot and Jinyu Hutong Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Citytel Inn Reviews

8.2

Very Good

8.4

Cleanliness

9.0

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 73 out of 214 reviews
Rating 8 - Good. 104 out of 214 reviews
Rating 6 - Okay. 23 out of 214 reviews
Rating 4 - Poor. 7 out of 214 reviews
Rating 2 - Terrible. 7 out of 214 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Citytel inn

Great location. A few blocks away from wangfujing st., the subway, forbidden city etc. Rooms were clean and simple. We will stay here again
Stayed 4 nights in May 2017
Verified review

2/10 Terrible

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Did not get the room I reserved. The room has no windows. When I mentioned this to the front desk, the staff just said all singles have no windows and then rudely stated that I can complain to the government as I wish.
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service and Clean Room

Excellent Service and Clean Room. 10/10 Highly recommended
Stayed 5 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

가격을 생각하면 좋은 숙소.

서비스 좋았어요.(짐보관 서비스도 있어요.) 환풍기를 돌리면 담배냄새가 조금 나서 아쉬웠어요. 하지만 이 가격에 베이징 중심부에 이만한 곳도 없는 것 같아요.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1月中旬に三泊しました。フロントの人は英語が通じて、こちらの片言英語も理解してくれました。食堂の方も含めて、にこやかで心地よい対応です。 部屋も、豪華ではないですがモダンで清潔です。毎日ミネラルウォーターのサービスもありました。シャワーのお湯も熱いお湯がたっぷり出ます。温度調整はやや難しかったです。シャワーヘッドも取り外せるタイプです。トイレはウォシュレット無しです。 立地については、地下鉄1号線の王府井駅から徒歩５分程度、王府井大街や天安門広場にも徒歩で行けます。更には24時間営業のコンビニ(ファミマ)も歩いて三分程度であり、とても便利です。 朝食はビュッフェで、中華料理が楽しめます。毎日メニューはあまり変わらないですが、味は美味しいです。特に肉まんと、女性が面前で焼いてくれるチヂミみたいなやつがおすすめです。 総じて、とてもおすすめできるホテルです。高級ではないですが、日本人の感覚からしても十分なサービスです。値段も安く、一泊5000円程度だと思います。また北京に行くことがあれば利用したいです。
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything

This is a great hotel close to forbidden city and subway. Always stay here
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Nice place, good location & good service...
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
王府井駅から徒歩15分ほど。天安門にも徒歩圏内で観光には便利。外観のわりに部屋は綺麗だった。バスルームは
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the hotel. It was clean and in an excellent location. The only thing that we didn’t like was the instability of the water temperature. When I took a shower, the water would go from cold to really hot without me moving the knob. Other than that, everything was fantastic!
Stayed 4 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Googleマップで検索すると違った場所が表示されて王府井駅からホテルにたどり着くことができません！
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience here. Merry Christmas too all the staff... Thanks for your wishes and thanks for your party and also your Christmas gift.
Stayed 5 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常乾淨的環境、友善的服務

櫃台人員以及幫忙寄物的大哥服務態度非常好，很客氣也很有耐心，我們第一天很早就抵達酒店，服務人員很耐心的讓我們寄存行李、回答所有問題。餐廳人員也非常和善，幫我們加熱早餐，非常客氣。客房服務人員也很有禮貌，服務周到，很快速地幫我們送上廁所衛生紙。隔音不太好，附近的房間客人每天在凌晨在走廊上大聲嚷嚷，非常沒有禮貌，不顧慮別人是否還在休息。
Stayed 4 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Basic, functional and clean...however THE BEST LOCATION
Stayed 3 nights in Dec 2019
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
住了四晚，有三晚都聽到屋子外面的喉管有水流動的聲音，十分滋擾，第三天晚上回來的時候，跟職員說了這事，才發現原來他們已經知道還找了人維修，但一旦去到夜晚的時候情況也沒改變，住了四晚忍了三天，感覺很差！
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a great hotel!

It was really reasonable to stay here. Though I could hear some noise from my room, the price and their service were quite good!! The staff at the front desk could speak English. Have fun!!
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in and out was good. Allowed early check in due to my early flight arrival. Location was good within 10mon walk to Tiananmen and Forbidden City and 7mins walk to Wangfujin shopping street and abundant food court and restaurants in shopping complex. Staff was attentive to issue raised and rectified within the same day. Staff allowed check out at 1pm and another security staff named Nu Fong Jian (if I got his name correctly) was particularly helpful assisting to call local metered taxi (save cost versus Grab like service known as Di Di), guiding taxi to outside lobby and helping with luggage. Highly recommended.
Stayed 8 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and excellent location

Comfortable room, but really excellent location for a Beijing visitor considering the price -- between Tienanmen/Forbidden City and Wangfujing shopping district. I had a slightly hard time finding the hotel, as I somehow at first approached from the backside. Once in the right place, no real language problems with the staff I interacted with. They put effort into the breakfast buffet which has Chinese and Western food. Suggestion to the hotel: Provide a basic, paper English/Chinese map of the area including major landmarks and subway stations. I didn't see such a map, nor was one offered. The ban on google (maps), etc., means Westerners' usual ways of orienting ourselves are useless in China. If you are an obvious foreigner, beware of scammers at nearby Wangfujing Street who will approach you and become instant friends. They will invite you to eat/drink (with you end up paying a big bill), to look at "their" artwork, to get a Chinese traditional medicine consultation, or some new scams of the future, with the aim of scamming you out of money. These scams (e.g. the notorious teahouse scam) seem to be a big business along Wangfujing pedestrian Street, as in certain other tourist spots in China.
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Reception needs more training and smile to assist customer. Bed is too hard and shower water temperature is not stable. Sometimes cold sometimes hot...
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Disliked: Amenities
Atención mala poco cortés parece más un hostal que un hotel
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent because it is very close to Wangfujing street. The breakfast buffet opening time is a bit late at 7 am, since most day tours will pick up around 7 am. At that early, food places around the area still closed unless you don’t mind getting breakfast from Family Mart.
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room but unexplained rule?

Facility was in great shape very clean and modern and non smoking. Issue is I came to meet a tour guide friend who I have known for over 5 years. She lives more than an hour from Beijing and commutes daily. Due to some rule to even visit during the daytime paperwork needed to be filled out and they had to leave at 11:00 p.m. I would like an explanation. If I sign up for 2 adult guests why can’t 2 adult guests stay in the same room. Again please advise.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
牛さんのサービスが良かった
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

地點佳，服務水準之上

飯店的位置非常好，離王府井只要走路10分鐘 ，距離故宮也只要7分鐘的步行 ，服務人員熱情有禮貌， 親自到房間幫我調整免費WiFi ， 離開時也幫忙叫機場的計程車 ，算是CP值 很高的選擇 ，唯一稍微不滿意的地方是他的床偏硬 ，其他沒有什麼可挑剔的。
Stayed 6 nights in Nov 2019
Verified review

8/10 Good

Service and amenities average. Good central location.
Stayed 5 nights in Oct 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No help from hotel staff. Upon arrival after a long journey, a hotel lady standing on top of hotel stairs watched me struggling to push my suitcase up the hotel ramp, she made a split second decision not to help and immediately ran inside. Upon my entrance to hotel they burst out laughing as it’s funny. Mold in shower. Restroom floor peeling and stained with urine. Strong order from the toilet. I tried to endure and solve the problem by myself as I was told by front desk to speak Chinese not English so I poured the entire bottle of shower gel inside toilet to mask the strong odor and closed the lid. Ican still smell it from the bedroom during the night with the smell literally stinging my eyes. Please consider to take this hotel off your hotel list and please don’t recommend to other Americans. The real condition is completely different from their pictures.
Stayed 15 nights in Aug 2019