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Comfort Inn New River

Property class: 2.5

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Photo gallery for Comfort Inn New River

A modern lounge area with a fireplace, sofas, and armchairs. - Comfort Inn New River (Oak Hill)
A lobby with a blue sofa, two wooden chairs, a small round table, a fireplace, and framed pictures on the walls. - Comfort Inn New River (Oak Hill)
A hotel room with a large bed, two bedside lamps, and two framed pictures on the wall. - Comfort Inn New River (Oak Hill)
A gym with a treadmill, elliptical, and weight bench. - Comfort Inn New River (Oak Hill)
A dining area with wooden cabinets, a coffee machine, and a food display. - Comfort Inn New River (Oak Hill)
At Comfort Inn New River, you can look forward to free full breakfast, a terrace, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, Multiple Beds, Non Smoking

A hotel room with two beds, a desk, and a lamp.

Suite, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, a lamp, and a large mirror.

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

A hotel room with a bed, a desk, a chair, a lamp, and a large mirror.

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a lamp, and a door.

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(43 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Room

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(87 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

About the neighborhood

Located in Oak Hill, Comfort Inn New River is near the airport. Needleseye Park and Plum Orchard Wildlife Management Area reflect the area's natural beauty and area attractions include New & Gauley River Adventures and Ace Adventure Resort. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Oak Hill travel guide
Map
801 Mall Road, Oak Hill, WV, 25901

What's nearby

  • A steel bridge arching over a dense forest with the sun setting in the background.
    New River Gorge Bridge
    6 min drive - 6.4 miles
  • Russell Mathews Park
    2 min drive - 1.9 miles
  • Love Hope Arts
    4 min drive - 3.4 miles
  • Fayette Theater
    4 min drive - 3.8 miles
  • White Oak Rail Trail
    5 min drive - 4.3 miles

Getting around

  • Thurmond Station
    27 min drive
  • Charleston, WV (CRW-Yeager)
    70 min drive

Restaurants

  • McDonald's
    4 min drive
  • Tudor's Biscuit World
    5 min drive
  • McDonald's
    3 min drive
  • El Bandido
    2 min drive
  • Pies & Pints
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per night
Cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Frequently asked questions

Is Comfort Inn New River pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Comfort Inn New River?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Comfort Inn New River?

Check-out is at 11 AM.

Where is Comfort Inn New River located?

Situated near the airport, this hotel is 1.9 mi (3 km) from Russell Mathews Park and 2.9 mi (4.7 km) from Love Hope Arts. Fayette Theater and Janutola Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Inn New River Reviews

8.4

Very Good

8.6

Cleanliness

7.8

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 474 out of 1003 reviews
Rating 8 - Good. 315 out of 1003 reviews
Rating 6 - Okay. 132 out of 1003 reviews
Rating 4 - Poor. 51 out of 1003 reviews
Rating 2 - Terrible. 31 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful and very nice accommodations.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful staff! Everyone was super friendly and went above and beyond to help, especially when I ran into a few unexpected issues during my stay. I truly appreciated their kindness and assistance and really enjoyed my stay.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great with clean rooms
Stayed 3 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Very convenient place to stay for the New River Gorge Bridge. Staff is very friendly.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service
The inn was a OK for a budget choice for a hiking. Room was small, but comfortable. Breakfast was good. Parking was OK. Would stay there again.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean room. All the facilities needed for an overnight stay. Plenty of parking and good breakfast
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Floyd at the front desk was extremely helpful and service-oriented. The restaurant he recommended was outstanding.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful place close to amazing activities
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was super clean and comfortable. The matress, pillows and bedding were top notch. Also, the front desk attendant was extremely helpful and kind.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for visiting New River Gorge National Park. The front desk staff was helpful. Breakfast was typical for this class of hotels. The bathroom shower liner wasn't super clean.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay with clean facilities and rooms, as well as a helpful staff, ease of parking, and a beautiful view. Also, a perfect restaurant right next door.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Great breakfast. Good coffee!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
We booked this because Expedia said that there was a pool and hot tub. They had neither. The microwave did not work in the room. The best part of this stay was the staff.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phyllis at the front desk was amazing and helpful! She is definitely an asset to Comfort Suites! The room was well equipped and the breakfast was delicious. Loved that they leave fruit and snacks out during the day.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing. Very clean and spacious. Breakfast was very good. Very satisfied with our stay
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, helpful and kind staff, clean rooms. Only problems were noisy AC and the pool closed for maintenance.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Close to the park entrance.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable place to stay. It had a nice hot breakfast, friendly staff, clean room, and great location to the NP.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The staff member at the desk was friendly and helpful. The room was clean and the breakfast was adequate.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great staff, clean rooms
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely nice. The room was surface cleaned more than deep cleaned. The breakfast was extremely minimal.
Stayed 2 nights in Jun 2026