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Mercure Bayonne Centre Le Grand Hotel

4.0 star property
Hotel with a bar, steps from Cazenave Chocolatier

Choose dates to view prices

Photo gallery for Mercure Bayonne Centre Le Grand Hotel

Daily buffet breakfast (EUR 19 per person)
Property entrance
Superior Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout drapes
Bar (on property)
Lobby
In the heart of Bayonne, Mercure Bayonne Centre Le Grand Hotel offers a tranquil retreat. Unwind in the garden or library, and stay connected with free in-room WiFi. Enjoy a drink at the bar or explore nearby Cazenave Chocolatier and Daranatz Chocolatier.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
21 Rue Thiers, Bayonne, Aquitaine, 64100

What's nearby

  • Château Vieux - 1 min walk - 0.0 miles
  • Cathedral of Saint Mary of Bayonne - 2 min walk - 0.1 miles
  • Bayonne City Hall - 3 min walk - 0.2 miles
  • Stade Jean Dauger - 10 min walk - 0.5 miles
  • Bayonne Citadel - 14 min walk - 0.8 miles

Getting around

  • Bayonne Station - 12 min walk
  • Biarritz (BIQ-Pays Basque) - 17 min drive

Restaurants

  • ‪Coffee Muxu - ‬1 min walk
  • ‪Le Victor Hugo - ‬3 min walk
  • ‪Au P'ti Bistro - ‬4 min walk
  • ‪La Mie caline - ‬3 min walk
  • ‪Katie Daly's - ‬3 min walk

About this property

Mercure Bayonne Centre Le Grand Hotel

Upscale hotel near Bayonne City Hall
Located close to Cazenave Chocolatier and Daranatz Chocolatier, Mercure Bayonne Centre Le Grand Hotel provides a garden, a library, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and conference space.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and babysitting (surcharge)
  • Smoke-free premises, a water dispenser, and a front-desk safe
  • Luggage storage, a computer station, and free newspapers
Room features
All 54 rooms have comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 21.50 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 19 per person
  • A bar/lounge

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 237 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1835
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 21.50 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Bayonne Centre Le
Mercure Bayonne Centre Le Grand Hotel Hotel
Mercure Bayonne Centre Le Grand Hotel Bayonne
Mercure Bayonne Centre Grand Hotel Open January 2017
Mercure Grand Hotel Open January 2017
Mercure Bayonne Centre Grand Open January 2017
Mercure Grand Open January 2017
Mercure Bayonne Centre Grand Hotel
Mercure Bayonne Centre Grand
Mercure Bayonne Centre Le Grand Hotel Hotel Bayonne

Frequently asked questions

Is Mercure Bayonne Centre Le Grand Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Bayonne Centre Le Grand Hotel?

Self parking is available for EUR 21.50 per night.

What time is check-in at Mercure Bayonne Centre Le Grand Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Bayonne Centre Le Grand Hotel?

Check-out is at noon.

Where is Mercure Bayonne Centre Le Grand Hotel located?

Located in the heart of Bayonne, this hotel is steps from Cazenave Chocolatier, Daranatz Chocolatier, and Château Vieux. Bayonne Botanical Garden and Bayonne City Hall are just steps away. Bayonne Station is 12 minutes by foot and Bayonne (XBY-Bayonne Train Station) is 12 minutes.

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Reviews

Mercure Bayonne Centre Le Grand Hotel Reviews

8.4

Very Good

8.8

Cleanliness

9.2

Location

8.8

Staff & service

8.6

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 107 out of 236 reviews
Rating 8 - Good. 81 out of 236 reviews
Rating 6 - Okay. 32 out of 236 reviews
Rating 4 - Poor. 12 out of 236 reviews
Rating 2 - Terrible. 4 out of 236 reviews

Reviews

10/10 Excellent

Teng Ngiab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept hotel, recommended for short stay
Stayed 2 nights in Mar 2025

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were exceptionally helpful. The breakfast was good, and the location was great. Figuring out how to use the shower was a challenge, however! A laundry was close by, although laundry services are available at the hotel.
Stayed 1 night in Sep 2022

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities
Superb hotel, convenient to center, train station, free local bus was a bonus
Stayed 2 nights in Sep 2025

8/10 Good

Remi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre mérite un rafraîchissement Très bonne literie Belles parties communes Très bon petit déjeuner
Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend familial

Séjour à la hauteur de ce que l'enseigne porte : confort de la literie (+lit bébé) , service convivial et chaleureux, petit déjeuner avec du choix dans un super cadre alliant le charme de l'ancient et de la modernité des installations. A faire en famille les yeux fermés.
Stayed 2 nights in Jul 2025

4/10 Poor

Juarez

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a good experience, hotel in general very Old and poor maintained. Our toilet sink coud not be used at all, we had to use the shower even to brush teeth. We requested to be fixed but no Action was taken, very disapointing!
Stayed 1 night in Jun 2025

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities
The price is good for what it offers
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were exceptionally helpful and friendly . This is a great location for walking around the town , shopping , it is close to the cathedral , there is parking a short distance at the end of the street . Public buses are frequent from Biarritz airport and terminate a few hundred metres from the hotel . Lots of restaurants . Really good visit .
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Beautiful property! Helpful staff!
Stayed 1 night in May 2024

8/10 Good

Valentin

Liked: Cleanliness, room comfort
Internet signalen måste förbättras!
Stayed 3 nights in Feb 2024

10/10 Excellent

karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon séjour

L'accueil a été très agréable. La literie excellente. Calme et bien situé.
Stayed 1 night in Dec 2023

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week-end à Bayonne

Toujours agréable de séjourner à Bayonne Hôtel Mercure une valeur sûre
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well-located, comfortable

The hotel is very well-located and my room had a fabulous view of the cathedral. There are restaurants nearby and the front desk was able to help with reservations.
Stayed 6 nights in Sep 2023

8/10 Good

Kimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel right in the old town

Wonderful stay, very handy to the old town area and approx 15 mins walk from the train station. Staff were very friendly at check in very helpful with any directions we needed. Gorgeous vintage lift to help take the baggage up. Many places to eat nearby
Stayed 1 night in Aug 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Séjour très court mais très agréable. L’hôtel est en plein centre de Bayonne et tout est accessible à pied! Parfait pour visiter la ville!
Stayed 1 night in Aug 2023

10/10 Excellent

Joshy

Liked: Cleanliness, staff & service, property conditions & facilities
Wondeful hotel, great location and wonderful staff- thank you for a great stay
Stayed 1 night in Jul 2023

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beat location for hyper-centreville. Rooms were nice. Housekeeping could’ve been a little more attentive. Nice, large bathrooms.
Stayed 4 nights in Apr 2023

8/10 Good

Yvon

Liked: Cleanliness, staff & service

tres bien

Hotel bien situé , accueil chaleureux très bonne adresse
Stayed 1 night in Mar 2023

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central beliggenhed

Central beliggenhed i meget charmerende by. Fin morgenmadsbuffet vær dog opmærksom på prisen 19 € per pers. Mange gode parkerings muligheder tæt på hotellet.
Stayed 2 nights in Aug 2022

10/10 Excellent

MARIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A l

Excellent séjour…. Personnel très agréable et très poli… Tout était à la hauteur de nos espérances Petit déjeuner parfait
Stayed 10 nights in Aug 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Michael, English man living in SW France

The receptionists were both fantastic, especially Marie who checked me in, she left nothing to chance and her English is superb, saving me embarrassment with my limited French, thank-you.
Stayed 1 night in Aug 2022

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Bel hotel au centre de Bayonne. Les chambres donnant sur rue sont bruyante la nuit (nous avons du demander un changement de chambre pour notre deuxième nuit).
Stayed 2 nights in Aug 2022

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idéalement situé au cœur de la ville proche de tout et un personnel très aimable
Stayed 2 nights in Jul 2022

6/10 Okay

CHRISTIAN

Liked: Cleanliness, staff & service

Hôtel vieillissant.

J'ai l'habitude d'aller dans des Mercures, mais celui ci ne mérite pas ce prix. Hôtel vieillissant. Chambre sans charmes. J'aurais dû choisir un autre hôtel à Bayonne pour ce séjour.
Stayed 1 night in Jun 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bayonne a must stay hotel

Fabulous location friendly front desk staff
Stayed 1 night in Apr 2022

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