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The Katerina Hotel

Property class: 3.5

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Photo gallery for The Katerina Hotel

A lobby with a central chandelier, large columns, and a reception desk. - The Katerina Hotel (Batu Pahat)
A grand lobby with a staircase, ornate ceiling, and a chandelier. - The Katerina Hotel (Batu Pahat)
A hotel room with a large bed, a desk with a television, and a chair. - The Katerina Hotel (Batu Pahat)
A poolside area with a table and chairs, surrounded by potted plants, and overlooking a pool. - The Katerina Hotel (Batu Pahat)
A hotel with a prominent name sign, a central entrance, and symmetrical landscaping with palm trees. - The Katerina Hotel (Batu Pahat)
Located close to Wet World and Batu Pahat Mall, The Katerina Hotel provides dry cleaning/laundry services, a bar, and a gym. The on-site buffet restaurant, Spazzo Cafe, features Malaysian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Deluxe King

A hotel room with a large bed, a desk with a television, and a chair.

Classic Deluxe King

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Deluxe Twin

A hotel room with two beds, a desk, a chair, and a television.

Classic Deluxe Twin

8.0 out of 10
Very good
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

A hotel room with a large bed, a television on a wooden cabinet, a seating area with a chair, and a lamp on the bedside table.

Junior Suite

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

A hotel room with a large bed, two bedside lamps, a television, a desk with a fruit basket, and a chair.

Executive Suite

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room, Pool Access, City View

A hotel room with two beds, a nightstand with a lamp, and a chair.

Deluxe Triple Room, Pool Access, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Classic Deluxe Trio Room

Minibar, in-room safe, blackout drapes, WiFi (free)

Classic Deluxe Trio Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Suite

A hotel room with a large bed, a desk, and a chair.

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Junior Suite

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Pegawai, a neighborhood in Batu Pahat, is home to The Katerina Hotel. Batu Pahat Mall and Kluang Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Gunung Lambak. Don't miss out on a visit to Wet World. Spend some time exploring the area's activities, including golfing. Visit our Batu Pahat travel guide
Map
No.8, Jalan Zabedah, Batu Pahat, Johor, 83000

What's nearby

  • Batu Pahat Golf Club
    19 min walk - 1.0 mile
  • Batu Pahat Mall
    5 min drive - 2.8 miles
  • Kolej Kemahiran Tinggi Mara Sri Gading
    20 min drive - 12.8 miles
  • Universiti Tun Hussein Onn Malaysia
    20 min drive - 13.0 miles
  • Fortune Dragon Yong Peng,Johor
    40 min drive - 21.4 miles

Getting around

  • Senai International Airport (JHB)
    95 min drive

Restaurants

  • Akbar Cendol Bus Stand Lama
    8 min walk
  • Bp Chop
    7 min walk
  • Aluna Jati Showroom & Kaffa Cafe
    1 min walk
  • B.P. Cendol 峇株吧辖珍多冰
    8 min walk
  • Asam Pedas Busten BP
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 22 for adults and MYR 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Spazzo Cafe

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 15 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 22 for adults and MYR 12 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does The Katerina Hotel have a pool?

Yes, this property has an outdoor pool.

Is The Katerina Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Katerina Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Katerina Hotel?

Check-out is at noon.

Where is The Katerina Hotel located?

Located in Pegawai, this hotel is 1.9 mi (3 km) from Wet World and 2.6 mi (4.1 km) from Batu Pahat Mall. KPJ Batu Pahat Specialist Hospital is 5.4 mi (8.7 km) away.

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Reviews

The Katerina Hotel Reviews

7.8

Good

7.6

Cleanliness

7.0

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 71 out of 265 reviews
Rating 8 - Good. 107 out of 265 reviews
Rating 6 - Okay. 59 out of 265 reviews
Rating 4 - Poor. 20 out of 265 reviews
Rating 2 - Terrible. 8 out of 265 reviews

Reviews

Verified review

10/10 Excellent

Ivor

Liked: Cleanliness, property conditions & facilities
Clean and tidy. Nice room with good staff.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Nor Azman Mohd

Liked: Staff & service
Disliked: Amenities
Ample parking and friendly staffs.
Stayed 2 nights in Jul 2023
Verified review

6/10 Okay

Bernice

Liked: Cleanliness
Room was slightly old, amenities was sufficient, wifi is not the most stable.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendly
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Theo staff are very friendly and warm.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Verified traveler

Liked: Staff & service
All staffs are friendly and helpful. But the hotel do need some renovations work.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

raymond w

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Pro Big room Con: old hotel, stuff speak limiting English Bad breakfast
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Teng Kuen

Liked: Room comfort

Nice little family getaway

Overall experience was good for a short 3-day family trip. Location of hotel is perfect, close to nearby eateries and attractions. Only observations were used utensils after room service were left outside our door for 2 days before clearance. When we requested for ketchup during breakfast, it took the staff searching for awhile before giving to us.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Ming Choo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check in and prompt response to faulty issue. Recommended but rooms are quite old. Hotel may explore some maintenance.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Mohd Sufian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice beautiful hotel with cosy bed and clean pool.

Room Spacious room and clean. Comfortable bed with comforter. Aircond have no issue. Location Near to local facilities in the middle of city center. Surrounding Nice view, quiet plus relaxing surrounding. Amenities Basic amenities except tootbrush and ironing facility. Activities Internet speed is just ok. Tv channel is ok but my room remote not working.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Mohd Sufian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice short stay with my family

Room Spacious room and clean. Comfortable bed with comforter. Aircond have no issue. Location Near to local facilities in the middle of city center. Surrounding Nice view, quiet plus relaxing surrounding. Amenities Basic amenities except tootbrush and ironing facility. Activities Internet speed is just ok. Tv channel is ok but my room remote not working.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Sapian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay

Overall stay was good
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Elina

Liked: Cleanliness, staff & service, amenities
Convenient location and safe spot for Grab pickup and drop off
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Ivor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Swee Kiat

Peaceful place
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always happy to stay at The Katerina Hotel as it's the best hotel I stayed in Batu Pahat. Will continue to support it when I travel back to BP.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

The room is spacious. Location is good and convenient. Opposite is The Store. Room rate quite reasonable and room service & buffet breakfast price is cheap. We had a pleasant stay
Stayed 1 night in Oct 2022
Verified review

4/10 Poor

Peng Yan

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is quite run-down. Time to renovate the hotel especially the guest rooms
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, room comfort
Exterior looks good, interior needs furnishings. More parking lots would be perfect as seminars are often held at the premises. Returned to hotel without a lot, made coupled of rounds to locate one. Parking is important to in house guests. Suggest designated lots for seminars held at the premises.
Stayed 1 night in Aug 2022
Verified review

6/10 Okay

Eateries

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is very old and inadequate maintenance
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Yong Kwang

Liked: Staff & service
Disliked: Room comfort

Under maintain

Toilet comes with bath tub. However, the tub is epoxied, problem is with epoxy is torn and not repaired. Tub looks dirty and dare not use it.
Stayed 3 nights in Jan 2023
Verified review

8/10 Good

Ahmad Syahir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is okay and the aircond working well. The TV channel is basic. The toilet is a bit old and needs refurbishment especially the tub (got repair cement that almost peeled off again). The water fountain not operating, otherwise may look good from the front of the hotel. Breakfast is okay for most but the rice maybe overcooked that day. Plain water has to be requested, and it maybe good to have a water dispenser in the common area instead.
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

ben

Disliked: Cleanliness, staff & service, property conditions & facilities
The entire 6th floor where my room located was filled with a smell of molds. I found a non-operational phone & a leaky toilet to start, than I found a bathtub that looked like it's never been cleaned for months, as it's been covered in a layer of black-color grease, and finally, one of my pillows was badly stained. I was offered another room after pictures of bathtub was shown to the front desk. 2nd room was cleaner then the first one, but not by much! No paying customers deserved to be treated this way, hopefully steps are taken to improve their cleanliness so others don't have to endure what I have experienced.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I'm writing this review to wholeheartedly recommend a hotel I recently stayed at, which left a lasting impression on me - it truly was an impeccable and perfect accommodation experience! I was fortunate enough to choose this hotel as my home away from home during my trip, and from check-in to check-out, the entire process left me more than satisfied. First and foremost, I must commend the hotel staff. They excelled in every aspect of their roles, whether at the front desk or in room service. They were always friendly, welcoming, and highly professional. No matter what request or inquiry I had, they went above and beyond to assist me, making me feel right at home. This level of attentive care made my stay all the more pleasant and stress-free. Next, the hotel's facilities and decor were simply outstanding. The rooms were spacious, bright, and adorned with a perfect blend of simplicity and modern elegance. The beds were incredibly comfortable and provided me with a peaceful haven for a restful night's sleep. The bathroom amenities were top-notch, offering a range of high-quality bath products, allowing me to fully unwind and relax. The hotel's public areas were also beautifully designed, exuding a contemporary ambiance. Additionally, the restaurant and gym facilities left me thoroughly satisfied. The hotel's location was also highly convenient, being close to numerous attractions and transportation hubs. It was easy for me to reach the city center and other tourist spots, wh
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Choice Hotel For A Comfortable Stay

It was comfortable. Staff were friendly and helpful. Overall satisfied. The only complaint if any is that the room was not very sound proof. You could hear the water running in the next door bathroom and will disturb you if your neighbour is an early bird.
Stayed 4 nights in Jun 2022