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Francis Hotel Bath

4.0 star property
Luxury hotel with a 24-hour front desk and a restaurant

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Photo gallery for Francis Hotel Bath

Reception
Creator video - submitted by Svetlana Damiani
Exterior
Staircase
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double Room, 1 Double Bed, Ensuite

Classic Double Room, 1 Double Bed, Ensuite | 1 bedroom, Egyptian cotton sheets, free minibar, in-room safe

Classic Double Room, 1 Double Bed, Ensuite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
HDTV
Blackout drapes/curtains
Egyptian cotton linens
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed with Sofa bed, Ensuite

Family Room, 1 King Bed with Sofa bed, Ensuite | 1 bedroom, Egyptian cotton sheets, free minibar, in-room safe

Family Room, 1 King Bed with Sofa bed, Ensuite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
HDTV
Blackout drapes/curtains
Egyptian cotton linens
Separate bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 King Bed, Ensuite

Superior Double Room, 1 King Bed, Ensuite | 1 bedroom, Egyptian cotton sheets, free minibar, in-room safe

Superior Double Room, 1 King Bed, Ensuite

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
HDTV
Blackout drapes/curtains
Egyptian cotton linens
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ensuite, City View

1 bedroom, Egyptian cotton sheets, free minibar, in-room safe

Deluxe Room, 1 King Bed, Ensuite, City View

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
HDTV
Blackout drapes/curtains
Egyptian cotton linens
Separate bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Queen Square, Bath, England, BA1 2HH

What's nearby

  • Jane Austen Centre - 1 min walk - 0.1 miles
  • Roman Baths - 5 min walk - 0.3 miles
  • Bath Abbey - 5 min walk - 0.3 miles
  • Thermae Bath Spa - 5 min walk - 0.3 miles
  • Royal Crescent - 6 min walk - 0.4 miles

Getting around

  • Bath Spa Station - 11 min walk
  • Bristol International Airport (BRS) - 51 min drive

Restaurants

  • ‪The Raven - ‬1 min walk
  • ‪Knoops - ‬3 min walk
  • ‪The Oven - ‬3 min walk
  • ‪Five Guys Bath - ‬2 min walk
  • ‪Colonna & Small's - ‬3 min walk

About this property

Francis Hotel Bath

Luxury upscale hotel near Jane Austen Centre
Located close to Roman Baths and Thermae Bath Spa, Francis Hotel Bath provides a terrace, a garden, and dry cleaning/laundry services. The on-site British cuisine restaurant, Emberwood, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and car rentals on site.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), express check-out, and free newspapers
  • A 24-hour front desk, a porter/bellhop, and a banquet hall
  • Luggage storage, tour/ticket assistance, and an elevator
  • Guest reviews speak highly of the central location, helpful staff, and first-rate property condition
Room features
All 98 individually decorated rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free stocked minibars and bathrobes. Guest reviews speak positively of the comfortable rooms at the property.
More amenities include:
  • Rainfall showers, eco-friendly toiletries, and hair dryers
  • 21-inch HDTVs with digital channels
  • Eco-friendly cleaning products, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 0.5 miles (GBP 21.80 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Emberwood

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 1728
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 21-inch HDTV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per stay
Cribs (infant beds) are available for GBP 1.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20.00 per person
  • Offsite parking fee: GBP 21.80 per day (0.5 mi away; open 24 hours)
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Crib (infant bed) fee: GBP 1.0 per stay
  • Rollaway bed fee: GBP 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Francis Bath MGallery Collection
Francis Hotel
Francis Hotel Bath MGallery Sofitel
Francis Hotel MGallery Collection
Francis MGallery Collection
Hotel Francis
Accor Francis Bath
Francis Hotel MGallery Sofitel
Francis Hotel Bath
Francis Bath MGallery Sofitel
Francis MGallery Sofitel

Frequently asked questions

Is Francis Hotel Bath pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 30 per pet, per night. Service animals are exempt from fees.

What time is check-in at Francis Hotel Bath?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 50 (subject to availability).

What time is check-out at Francis Hotel Bath?

Check-out is at 11:00 AM. Late check-out is available for GBP 50 (subject to availability).

Where is Francis Hotel Bath located?

Located in Bath City Centre, this luxury hotel is within a 10-minute walk of Jane Austen Centre, Pulteney Bridge, and Roman Baths. Bath Abbey and Thermae Bath Spa are also within 10 minutes. Bath Spa Station is 11 minutes by foot and Bath (QQX-Bath Spa Train Station) is 11 minutes.

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Francis Hotel Bath Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 613 out of 1001 reviews
Rating 8 - Good. 281 out of 1001 reviews
Rating 6 - Okay. 70 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Newly renovated. Great room Fantastic staff
Stayed 4 nights in May 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect and we look forward to staying there again. They were in the process of renovating some parts of the hotel when we stayed there and we were able to stay in one of the new rooms. It was fabulous. The staff was very helpful and kind. The hotel is walking distance of the Roman baths and the Jane Austen center and a lot of great restaurants and shops.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, lovely service
Stayed 1 night in Apr 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Francis Hotel in Bath is beautiful and everyone made us feel welcomed. A highlight of my holiday, everything was perfect, and the staff were lovely. I would highly recommend the Francis Hotel in Bath!
Stayed 2 nights in Apr 2025

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities
Expensive for what it is but great location
Stayed 1 night in Mar 2025

10/10 Excellent

lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spacious room, King bed, good towels. Small bathroom but nice. Provided breakfast room service each morning. Coffee bar included capsules, a French press, and fresh milk. Nice apple juice. Friendly, helpful staff. Even under construction high marks.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favourite place to stay in Bath

Building may be covered in scaffolding but the welcome/standards of this hotel are still top notch.
Stayed 1 night in Feb 2025

10/10 Excellent

Phat

Liked: Cleanliness, staff & service, property conditions & facilities
As advertised. Doorman was very helpful
Stayed 1 night in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Was undergoing renovations so not all facilities were available and our room was cut off from where the lift is, but otherwise a lovely hotel and excellent location. Staff very friendly and helpful. Would recommend.
Stayed 3 nights in Mar 2025

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Beautiful hotel in perfect location for central Bath. We stayed in one of the new rooms which was fabulous. Everything was in the room that you might need including water in the fridge.
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was amazing! Very safe and clean. Lots of shopping, places to eat and tours within walking distance.
Stayed 2 nights in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Superb staff saved the day for this property The internal condition of the hotel and our room were lovely - but the external renovations are making the reception to room experience pretty horrible. Once these external works are completed all should be well I rate highly the door guys, bar staff and restaurant team (fantastic food) The reception staff fall short and are not helping at all with the issues arising from the renovation.
Stayed 2 nights in May 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay at The Francis Hotel

We had a wonderful stay here at the Francis Hotel, all the staff were very friendly. Our room was gorgeous, we had lovely breakfastsand we cannot fault anything with our stay here. we will definitely be back.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in the centre of Bath

Another great stay at this hotel. Great service, lovely rooms, central and reasonably priced. I’d stay here again.
Stayed 1 night in Dec 2024

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities
room was terrible.
Stayed 1 night in Apr 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite being part-way through a huge refurb, our stay was super! The hotel is elegant and stylish with comfortable beds and pillows. The staff went out of their way to make us feel welcome and as it was my partner’s birthday, they left us a very welcome treat of chocs mini macarons as well as a complimentary glass of fizz. We had our dog with us and she was also made very welcome and staff gave her lots of fuss and a few treats. A wonderful hotel with wonderful staff. Thank you for a fab stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was lovely
Stayed 3 nights in Dec 2024

6/10 Okay

vivian

Liked: Cleanliness
Because the hotel was being renovated during my stay, it was very noisy in the morning. And there was no dinner service, which was inconvenient. We had to change our reservation from staying 3 nights to 2 nights. And the staff told us there would have no refund for this change.
Stayed 3 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in Bath

There was construction happening so the restaurant was closed but we were offered a complimentary breakfast from the continental in the morning. A great selection and fresh breakfast each morning. The room was very comfortable. The WiFi was not the strongest connection. Great location as its central and nearby to many of the attractions and restaurants.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly good staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jean Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old hotel in the midst of a major renovation. We were booked into a newly renovated room which was nicely decorated, spacious and comfortable. There was some noise from renovations on weekdays but it was not particularly bothersome. The location is great - essentially equidistant between the Abbey and Roman Baths and the Circus and Royal Crescent. Buffet breakfast was very good and staff was inviting and helpful. Overall a very nice hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a great location
Stayed 1 night in Sep 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the centre of Bath
Stayed 1 night in Jun 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay will hopefully stay longer next time , I would recommend this hotel to friends and family.
Stayed 2 nights in Oct 2024