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Relax Inn - Batavia

Property class: 2.5

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Photo gallery for Relax Inn - Batavia

A hotel room with two beds, a desk, a chair, a television, and a framed picture on the wall. - Relax Inn - Batavia (Batavia)
A bathroom with a granite countertop, a sink, a mirror, and a shower curtain. - Relax Inn - Batavia (Batavia)
A two-story building with a flat roof, large windows, and a red accent wall. - Relax Inn - Batavia (Batavia)
A reception area with a counter, a door, and a view of the outside. - Relax Inn - Batavia (Batavia)
A hotel hallway with patterned carpet, light-colored walls, and windows with blinds. - Relax Inn - Batavia (Batavia)
Relax Inn - Batavia provides a terrace and more. Guests can connect to free in-room WiFi.

Reviews

5.4 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

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Room options

View all photos for Basic Double or Twin Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a window with curtains.

Basic Double or Twin Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Batavia, Relax Inn - Batavia is in the city center. The area's natural beauty can be seen at Darien Lakes State Park and Centennial Park, while Holland Land Office Museum and Main St. 56 Theater are cultural highlights. Six Flags Darien Lake and Palm Island Indoor Waterpark are also worth visiting. Visit our Batavia travel guide
View more Motels in Batavia
Map
8212 Park Rd, Batavia, NY, 14020

What's nearby

  • A theme park at sunset with a Ferris wheel, a tall tower, and a carousel.
    Six Flags Darien Lake
    22 min drive - 18.3 miles
  • Palm Island Indoor Waterpark
    5 min walk - 0.3 miles
  • Batavia Downs Casino
    18 min walk - 1.0 mile
  • Batavia Downs
    2 min drive - 1.2 miles
  • Centennial Park
    2 min drive - 1.4 miles

Getting around

  • Buffalo Niagara Intl. Airport (BUF)
    42 min drive

Restaurants

  • Starbucks
    9 min walk
  • Batavia Downs Gaming & Hotel
    16 min walk
  • Jersey Mike's Subs
    19 min walk
  • McDonald's
    3 min drive
  • Dunkin'
    3 min drive

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room crib
  • In-room microwave

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

Frequently asked questions

Is Relax Inn - Batavia pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 20.00 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Relax Inn - Batavia?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Relax Inn - Batavia?

Check-out is at 11 AM.

Where is Relax Inn - Batavia located?

Located in the heart of Batavia, this motel is within 1 mi (2 km) of Palm Island Indoor Waterpark, Batavia Downs Casino, and Batavia Downs. Centennial Park and Holland Land Office Museum are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Relax Inn - Batavia Reviews

5.4

5.6

Cleanliness

7.2

Location

5.4

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 14 out of 103 reviews
Rating 8 - Good. 17 out of 103 reviews
Rating 6 - Okay. 25 out of 103 reviews
Rating 4 - Poor. 16 out of 103 reviews
Rating 2 - Terrible. 31 out of 103 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was remodeled and clean. Coffee machine and fridge in room. Parking was right by room and plenty of outdoor lighting. Security camera on site. Casino shuttle available to Batavia Downs. Not far with car from shopping centers. Overall price was good and hotel manager listened and knew what he was doing. Will go there again. Felt safe!
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet right nexto thruway .
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Batavia downs
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness
Good deal for the money
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
No problems, but they are in the middle of a renovation.
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
Very dirty and musty; rooms smelled very strongly of cigarettes. Checked out same day and found a different place to stay.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Security was sketchy. You could see space all around the door. Nighttime lighting was ver poor. Outside doors were not secure. The room smelled clean. Beds were comfortable.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
no internet at my building room but the page said WIFI free. But I need goto the office area to get internet
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Moat disgusting hotel ever. Literally a trap house. Disgusting and dirty. Never seen anything like it. No lights in building other than room. Dirty with food and trash all over the place. Mold in the showers and room. I literally slept in my truck with my doors locked. This hotel should be taken off hotels.com and the cops should clear it out.
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like black hair in the shower, no water pressure, a heating unit that smells like cat pee, rock hard mattresses, wall recepticals that have no covers and like a room that stinks...... this is the place for you. In a pinch it is better than sleeping in your yard, but I would not stay here unless your shot record is up to date.
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness
The room was clearly an ex-Best Western property. Weak lighting, bathroom needs some work done. Vebt fan switch not working.
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wrote on the bathroom mirror "Clean me." I was actually leary about taking a shower.
Stayed 1 night in May 2024
Verified review

4/10 Poor

Very dirty and a lot of things were broken
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner of manger guy of this place should be fired. He was using a key and breaking into our room at 9:30 am when checkout wasn’t until 11. He also would stare us down the whole time making us very uncomfortable.
Stayed 2 nights in Jun 2022
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
there was a lot of dust and cobwebs and dead potato bugs in all the corners and on the bed frame. There was hair in the bathtub drain that I had to clean out to get the water to go down. I would recommend spending the extra money there are many motels in this area. This is not a place. If they raised there cleaning standard it probably wouldn't be a bad Motel
Stayed 1 night in Oct 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
No light in stair and corridor.....Real safety issue during night and ear;y morning
Stayed 1 night in Oct 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible all around horrible room was dirty had a smell microwave and fridge looked like it haven't been clean in months linen had stains all on them towels where dingy with rips and holes in them. Checking in i was standing there for 20 mins before someone came to check me in upon check out door was locked and i was told to leave key in outside window seal i will never book there again
Stayed 2 nights in Feb 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, stains and hair on sheets went to complain door was locked to lobby. Had to go and buy sheets and pillows towels to even be able to sleep. Shower was broken, dead bugs and cobwebs in bathroom. Floor was filthy and black. Towels were worn out and dirty/stained. Toilet was broken. Zero people around to help. Checked out asap and of course door was locked. Buzzed over till someone came out. Man was in pajamas and no shoes. Took the card out of my hand and shut and locked door on my face literally. I’d give it zeros if possible. This is what I’d expect from a $70-$80 motel but at $160 a night I’m extremely angry, especially bc I paid for 2 nights and had to leave.
Stayed 2 nights in Jul 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
This is not a hotel I would recommend. I was initially told that there were no rooms available even though I booked with Hotels.com. I was told that the hotel is used for long term stays for workers. I was eventually given a room on the first floor with a door to the outside. The property is very run down and the rooms smell like tobacco. The bed was “clean”but there was mildew on the walls in the bathroom and the microwave was dirty. The only amenities provided was bar soap and a hair dryer. There were empty liquor bottles outside the room door and a variety of run down chairs outside the door. I am not even sure why Hotels.com would even list this place. It was definitely not worth what I paid and will not return again.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to check in from another hotel. Never met anyone from this hotel and then copied my credit card. I also am on the first floor and only one lock on door. I dont think I will be able to sleep tonight. I don't feel safe. Parking is in the same driveway as Best Western. How deceiving
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Not as clean as I would like. No internet.
Stayed 1 night in Jun 2022
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
I never got in the room the lobby was locked and closed when i came to check in
Stayed 1 night in May 2022
Verified review

6/10 Okay

Liked: Cleanliness

Not great.

Eh….it was just ok. Room was freezing when I got there. No one at reception when I wanted to check in. Had to call and then go across the parking lot to the Best Western to have them let me into a room. I don’t even think they had my reservation down. Smelled a little like mildew. Only 3 channels on TV. ALL SPORTS!
Stayed 1 night in Jan 2022