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Zest Harbour Bay Batam by Swiss-Belhotel International

3.0 star property
A peaceful city center retreat with a garden sanctuary and convenient access to local attractions - the perfect base for urban explorers

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Garden - Zest Harbour Bay Batam by Swiss-Belhotel International (Batam)
Reception - Zest Harbour Bay Batam by Swiss-Belhotel International (Batam)
Buffet - Zest Harbour Bay Batam by Swiss-Belhotel International (Batam)
Breakfast served, international cuisine - Zest Harbour Bay Batam by Swiss-Belhotel International (Batam)
Zest Twin Room | In-room safe, desk, laptop workspace, free WiFi - Zest Harbour Bay Batam by Swiss-Belhotel International (Batam)
Zest Harbour Bay Batam by Swiss-Belhotel International offers a quiet retreat with a garden and restaurant. Enjoy in-room WiFi, a 24-hour front desk, and a welcoming atmosphere. Centrally located near Nagoya Hill Mall for easy exploration.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Zest Twin Room

Zest Twin Room | In-room safe, desk, laptop workspace, free WiFi

Zest Twin Room

  • City view
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Zest Queen Room

Zest Queen Room | In-room safe, desk, laptop workspace, free WiFi

Zest Queen Room

7.2 out of 10
Good
(5 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Zest Superior Room

Zest Superior Room | In-room safe, desk, laptop workspace, free WiFi

Zest Superior Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Batam, Zest Harbour Bay Batam by Swiss-Belhotel International is in the city center and near the bay. Harbour Bay Ferry Terminal and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Nagoya Hill Mall and Grand Batam Mall. BCS Mall and Batam Center Shopping Area are two other places to visit that come recommended. Visit our Batam travel guide
Map
Jl. Duyung Sei, Jodoh, Batu Ampar, Batam, Riau Islands, 29432

What's nearby

  • Nagoya Hill Mall
    12 min walk - 0.7 miles
  • Grand Batam Mall
    3 min drive - 1.4 miles
  • BCS Mall
    4 min drive - 1.7 miles
  • Mega Mall
    15 min drive - 8.8 miles
  • Batam Center Shopping Area
    15 min drive - 9.0 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim)
    35 min drive

Restaurants

  • Golden Palace
    6 min walk
  • Martabak Har
    8 min walk
  • McDonald's
    8 min walk
  • Sate Kambing Jawa Asli
    4 min walk
  • Manis Cafe @Novotel Batam
    5 min walk

About this property

Zest Harbour Bay Batam by Swiss-Belhotel International

Hotel near Harbour Bay Ferry Terminal
Located close to Nagoya Hill Mall and Grand Batam Mall, Zest Harbour Bay Batam by Swiss-Belhotel International provides a garden, dry cleaning/laundry services, and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), meeting rooms, and an elevator
  • Luggage storage, a front-desk safe, and a 24-hour front desk
Room features
All 181 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 29-inch LED TVs with cable channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 80,000 per person
  • A restaurant

Restaurants on site

  • Citrus

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 29-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 275000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 80000 per person
  • Rollaway bed fee: IDR 275000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Zest Hotel Harbour Bay Batam
Zest Hotel Harbour Bay
Zest Harbour Bay Batam
Zest Harbour Bay

Frequently asked questions

Is Zest Harbour Bay Batam by Swiss-Belhotel International pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Zest Harbour Bay Batam by Swiss-Belhotel International?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Zest Harbour Bay Batam by Swiss-Belhotel International?

Check-out is at noon.

Where is Zest Harbour Bay Batam by Swiss-Belhotel International located?

Located in the heart of Batam, this hotel is within 1 mi (2 km) of Harbour Bay Ferry Terminal and Nagoya Hill Mall. Grand Batam Mall and BCS Mall are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Zest Harbour Bay Batam by Swiss-Belhotel International Reviews

8.0

Very Good

8.0

Cleanliness

7.6

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 89 out of 289 reviews
Rating 8 - Good. 126 out of 289 reviews
Rating 6 - Okay. 42 out of 289 reviews
Rating 4 - Poor. 22 out of 289 reviews
Rating 2 - Terrible. 10 out of 289 reviews

Reviews

Verified

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, shops nearby, friendly and helpful staff.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room good location
Stayed 1 night in Oct 2025
Verified

8/10 Good

KIAT SIA

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Walking distance to good seafood restaurants and entertainment venues.
Stayed 2 nights in May 2025
Verified

8/10 Good

Kee Huat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful. We stayed for 2 nights and we throughoutly enjoy our stay at this hotel.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Suhaila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and comfortable
Stayed 1 night in Dec 2024
Verified

8/10 Good

Eng Choon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel worth staying
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Saraz

Liked: Cleanliness, staff & service, amenities
The bed was clean and the room is well maintained.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotels on the door step of the ferry terminal.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money for this clean and pretty modern hotel in the HarbourBay of Batam
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Tan Chun Kiat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite choice of hotel when travelling to Batam
Verified

4/10 Poor

Seah

Disliked: Cleanliness, amenities
Sink drainage was slow.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Faisal Mohammed Ali

Liked: Cleanliness, staff & service, property conditions & facilities
So clean n easy access to anywhere
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Rusdi Bin

Liked: Amenities
Near to ferry terminal
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Abu Bakar

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to Harbour Bay Ferry Termina
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Verified traveler

Will come to this hotel on next visit to batam

Hotel situated near harbor bay ferry terminal hotel room is quite small but well maintain.got wifi n cable TV but not much channel to see. Nearby area near seafood and live band cafe. Breakfast not so bad serve Indonesia food. Hotel is value for money
Verified

10/10 Excellent

Eng Choon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2025
Verified

10/10 Excellent

JUNAIDAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near ferry
Stayed 1 night in Oct 2023
Verified

8/10 Good

Kamsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from ferry terminal
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Thiam Hua

Liked: Cleanliness, staff & service
Clean
Stayed 1 night in Jul 2023
Verified

8/10 Good

AB Ghani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard
Stayed 1 night in Sep 2022
Verified

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air cond leaking. Shink drainage was slow. Noisy
Stayed 2 nights in May 2025
Verified

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No free parking and the hotel room sink water drainage was slow.
Stayed 2 nights in Jun 2024
Verified

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room service was bad first few days
Stayed 4 nights in Feb 2024
Verified

4/10 Poor

Toh

Disliked: Amenities
Bed creepy, noisy, sound echo from corridor
Verified

8/10 Good

Cheng Loke Clement

Disliked: Property conditions & facilities
Staff were polite but room amenities less stan satisfaction, electric charging port broke down, shampoo not top up.
Stayed 1 night in Aug 2022