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The Hills Batam

3.0 star property
Central hotel with free parking connected to a shopping center in Batam

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Photo gallery for The Hills Batam

Superior Double Room | In-room safe, desk, blackout drapes, free WiFi
Exterior
Front of property
Spa
Superior Twin Room | In-room safe, desk, blackout drapes, free WiFi

Reviews

6.2 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk

Room options

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Showing 2 of 2 rooms

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout drapes, free WiFi

Superior Double Room

Highlights

Air conditioning
LCD TV
Renovated in 2023
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, blackout drapes, free WiFi

Superior Twin Room

Highlights

Air conditioning
LCD TV
Renovated in 2023
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • City view
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
Jl. Teuku Umar No. 1, Nagoya, Batam, 29432

What's nearby

  • Nagoya Hill Mall - 6 min walk - 0.3 miles
  • BCS Mall - 3 min drive - 1.7 miles
  • Harbour Bay Ferry Terminal - 4 min drive - 1.7 miles
  • Grand Batam Mall - 5 min drive - 2.2 miles
  • Batam Centre Ferry Terminal - 7 min drive - 4.3 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 25 min drive

Restaurants

  • ‪Malaya Cafe - ‬10 min walk
  • ‪J.CO Donutes and Coffee - ‬5 min walk
  • ‪Baresto Café - ‬6 min walk
  • ‪Coffee Town Kaya Toast - ‬6 min walk
  • ‪Kangen Cafe - ‬6 min walk

About this property

The Hills Batam

Hotel remodeled in 2023 and located near Nagoya Hill Mall
Located close to Grand Batam Mall, The Hills Batam provides a terrace, shopping on site, and a coffee shop/cafe. In addition to dry cleaning/laundry services and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Local cuisine breakfast (surcharge), concierge services, and free newspapers
  • A banquet hall, smoke-free premises, and a 24-hour front desk
Room features
All 144 rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: IDR 150,000 for adults and IDR 100,000 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1996
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately IDR 150000 for adults and IDR 100000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hills Hotel Batam
Hills Batam
Hills Batam Hotel
The Hills Batam Hotel
The Hills Batam Batam
The Hills Batam Hotel Batam

Frequently asked questions

Is The Hills Batam pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Hills Batam?

Self parking is free at this property.

What time is check-in at The Hills Batam?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Hills Batam?

Check-out is at noon.

Where is The Hills Batam located?

Located in the heart of Batam, this hotel is within 2 mi (3 km) of Nagoya Hill Mall, Grand Batam Mall, and BCS Mall. Harbour Bay Ferry Terminal and Maha Vihara Duta Maitreya Buddhist Temple are also within 3 mi (5 km).

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The Hills Batam Reviews

Reviews

6.2
Rating 10 - Excellent. 7 out of 56 reviews
Rating 8 - Good. 12 out of 56 reviews
Rating 6 - Okay. 18 out of 56 reviews
Rating 4 - Poor. 15 out of 56 reviews
Rating 2 - Terrible. 4 out of 56 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent budget hotel

Great staff and service. Rooms are comfortable enough, bu lots of noise from downstairs cafe.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mohamed

Liked: Staff & service, property conditions & facilities
Peace place to relax and shop meeting
Stayed 1 night in Jan 2024

4/10 Poor

KIAN HEONG

Disliked: Property conditions & facilities
Do upgrade the hotel facility.
Stayed 1 night in Jul 2024

8/10 Good

Hamid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sitting area outside the lobby is mosquito infested. Regular fumigation would be appreciated. Otherwise all is good.
Stayed 1 night in Jul 2024

8/10 Good

Othman

Liked: Cleanliness, staff & service
Acceptable with the price…
Stayed 3 nights in Jul 2023

4/10 Poor

Eddie

Liked: Staff & service
It’s an old hotel. No recommeded unless it’s full house else where.
Stayed 1 night in Dec 2024

8/10 Good

Pauline SH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

2/10 Terrible

PATRICIA

Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
가보면 알수있다.
Stayed 1 night in Aug 2023

8/10 Good

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

PATRICIA

Disliked: Property conditions & facilities, room comfort

Malam buruk

Hanya lokasi yg bagus. Breakfast : payah! layanan front desk-datar, kurang ramah, kondisi kamar- nggak nyaman, view belakang- buka gorden, pas banget sebelah anak anak kost; malam ribut anak anak kost
Stayed 1 night in Nov 2019

4/10 Poor

Abdul ghafar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed room to stays

Hotel is old, although had done renovation is not well done anyway location is good for shopper.my experience is when check in the there is a miss where there no in room safe and there no chair that suppose to be there in room as I pay the room price that not match it's expensive for me as I can get the price with better room with other hotel that around the location as it's .will not stay this hotel any more
Stayed 1 night in Sep 2019

4/10 Poor

Peer

Disliked: Cleanliness, property conditions & facilities, room comfort

Not Recommend

Even i did 3 hours late checking, Management Didn't prepare the Room and need to wait for more than One hour to get room. Cleanliness totally didn't accept and good example of Room Bath Tub and Reception Sofas.
Stayed 1 night in Sep 2019

4/10 Poor

CHIN, SINGAPORE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not be staying again. Old hotel and cleaniness not to standard
Stayed 3 nights in Aug 2019

4/10 Poor

JM

Disliked: Cleanliness, amenities, property conditions & facilities
Many things to be improved. Property need to be revamped.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

Great location

Great location. Stayed in renovated room but aircon still needs work as not cold enough for hot days.
Stayed 3 nights in Apr 2019

6/10 Okay

Nafisah

Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
no gym and swimming pool and crossing of road to Nagoya hill shopping centre is a hassle
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed here many times. Good location but room shower flooded due to poor drainage design. Other than the good location nothing fantastic.
Stayed 1 night in Feb 2019

2/10 Terrible

Sri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is good, staff just ok but the hotel condition is very bad, i'm booking 2 room on 05-06 Feb 19, one hotel have bed bug is so annoying
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

古い設備だけど、快適に過ごせた。

古い設備だけど、快適に過ごせた。 NAGOYA SHOPPING MALL の通りをはさんだ反対側に位置しており、locationは良い。 この価格なら、浴槽がないと不満の人がいるかもしれないが、私はホテル宿泊時はシャワーだけで問題ないので、問題なし。 部屋はシンプルで　清潔感あった。
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Condition of the hotel was so-so. Wonder whether it's due to the previous building structure or because renovation was not budgeted. Sink was blocked, aircon was not the best. On the other hand, service was great because of staff friendliness. Went for the massage/spa there too. Relaxing ambience and cheap.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveler

Hotel was old. On the first night we were there, we faced power trips throughout the night. The flooring in the room felt sticky, no mirror in the room except for the toilet.
Stayed 2 nights in Nov 2018

2/10 Terrible

Adlin binte

Disliked: Cleanliness, property conditions & facilities
Blackout about 6 to 7 time....
Stayed 1 night in Nov 2018

6/10 Okay

Norain

Liked: Staff & service
Stayed 1 night in Sep 2018