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Pacific Palace Hotel

3.5 star property
Hotel with 2 restaurants, near Harbour Bay Ferry Terminal

Choose dates to view prices

Photo gallery for Pacific Palace Hotel

Lobby
Poolside bar
2 restaurants, breakfast served
Exterior
Deluxe Twin, 2 Single Beds | Minibar, in-room safe, desk, soundproofing
Pacific Palace Hotel on vibrant Batam Island offers rejuvenating massages and aromatherapy at Adorabella Massage. Enjoy a poolside bar, nightclub, two restaurants serving all day, and complimentary WiFi in all rooms.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Gym
  • Room service
  • Housekeeping
Room

Spa

Adorabella Massage has a variety of ways to relax and unwind. The hotel's spa offers massages as well as treatments such as aromatherapy, body scrubs, and facials. Other on-site facilities include a steam room, a sauna, and 2 hot tubs.

Room
Room

Room options

Check availability for these dates

Tonight

Sep 12 - Sep 13
Check availability for tonight Sep 12 - Sep 13

Tomorrow

Sep 13 - Sep 14
Check availability for tomorrow Sep 13 - Sep 14
Available filters for rooms
Showing 12 of 12 rooms

View all photos for Cabin Twin, 2 Single Beds

Cabin Twin, 2 Single Beds | Minibar, in-room safe, desk, soundproofing

Cabin Twin, 2 Single Beds

Highlights

Soundproofed
Air conditioning
TV
Bidet
Hair dryer
Minibar
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Cabin Double Room

Cabin Double Room | Minibar, in-room safe, desk, soundproofing

Cabin Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
TV
Bidet
Hair dryer
Minibar
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple

Deluxe Triple | Minibar, in-room safe, desk, soundproofing

Deluxe Triple

Highlights

Soundproofed
Air conditioning
TV
Bidet
Hair dryer
Minibar
Coffee/tea maker
Electric kettle
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Twin, 2 Single Beds

Deluxe Twin, 2 Single Beds | Minibar, in-room safe, desk, soundproofing

Deluxe Twin, 2 Single Beds

Highlights

Soundproofed
Air conditioning
TV
Bidet
Hair dryer
Minibar
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, soundproofing

Executive Suite

Highlights

Soundproofed
Air conditioning
TV
Bidet
Hair dryer
Minibar
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King | Minibar, in-room safe, desk, soundproofing

Deluxe King

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
TV
Bidet
Hair dryer
Minibar
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

  • Sleeps 3

View all photos for Cabin Twin Room

Minibar, in-room safe, desk, soundproofing

Cabin Twin Room

  • Sleeps 2

View all photos for Cabin Double Room

Minibar, in-room safe, desk, soundproofing

Cabin Double Room

  • Sleeps 2

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

  • Sleeps 2

View all photos for Executive Suite

Minibar, in-room safe, desk, soundproofing

Executive Suite

  • Sleeps 2

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

  • Sleeps 2

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About the neighborhood

Map
JL Duyung Sei Jodoh, Batam, Batam Island, 29432

What's nearby

  • Harbour Bay Ferry Terminal - 10 min walk - 0.6 miles
  • Nagoya Hill Mall - 15 min walk - 0.8 miles
  • BCS Mall - 3 min drive - 1.9 miles
  • Grand Batam Mall - 3 min drive - 1.7 miles
  • Batam Centre Ferry Terminal - 8 min drive - 5.6 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 26 min drive

Restaurants

  • ‪Morning Bakery Harbour Bay - ‬8 min walk
  • ‪Golden Palace - ‬1 min walk
  • ‪Sate Kambing Jawa Asli - ‬5 min walk
  • ‪Pacific Palace Cafeteria - ‬2 min walk
  • ‪Neptune Lounge - ‬2 min walk

About this property

Pacific Palace Hotel

Hotel near Harbour Bay Ferry Terminal
Nagoya Hill Mall is located near Pacific Palace Hotel, which provides a nightclub, a poolside bar, and a grocery/convenience store. Treat yourself to aromatherapy, a body treatment, or a facial at Adorabella Massage, the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • A children's pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), ATM/banking services, and a front-desk safe
  • An elevator, luggage storage, and meeting rooms
Room features
All 180 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Slippers and sound-insulated walls
  • Electric kettles, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Athena Restaurant
  • Golden Palace
  • Neptune Lounge

Things to do

  • 2 hot tubs
  • Children's pool
  • Full-service spa
  • Health club
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hotel Pacific Palace
Pacific Palace Hotel Batam
Pacific Palace Batam
Pacific Palace Hotel
Pacific Palace Hotel Batam
Pacific Palace Hotel Hotel
Pacific Palace Hotel Batam
Pacific Palace Hotel Hotel Batam

Frequently asked questions

Does Pacific Palace Hotel have a pool?

Yes, this property has a children's pool.

Is Pacific Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pacific Palace Hotel?

Self parking is free at this property.

What time is check-in at Pacific Palace Hotel?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Pacific Palace Hotel?

Check-out is at 11:00 AM.

Does Pacific Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Pacific Palace Hotel located?

Situated in Batam, this spa hotel is within 1 mi (2 km) of Harbour Bay Ferry Terminal and Nagoya Hill Mall. Grand Batam Mall and BCS Mall are also within 2 mi (3 km).

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