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Nagoya Mansion Hotel & Residence

4.0 star property
Hotel with 2 restaurants, a short walk to Nagoya Hill Mall

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Photo gallery for Nagoya Mansion Hotel & Residence

Couples treatment rooms, body treatments, aromatherapy, sports massages
Bar (on property)
Premium bedding, minibar, in-room safe, desk
Outdoor pool
Property entrance

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Deluxe, City View

Premium bedding, minibar, in-room safe, desk

Executive Deluxe, City View

Highlights

Fireplace
Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Free bottled water
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Room

Premium bedding, minibar, in-room safe, desk

Suite Room

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
  • 78 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room

View from room

Deluxe Room

Highlights

Fireplace
Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Minibar
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite Room

Living area | 32-inch LCD TV with premium channels, TV, fireplace

Suite Room

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Executive Deluxe Room

Premium bedding, minibar, in-room safe, desk

Executive Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Suite

Interior

Executive Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

Map
Jl. Raden Fatah, Kampung Utama Street No.1, Nagoya, Batam, Batam Island, 294444

What's nearby

  • Nagoya Hill Mall - 6 min walk - 0.4 miles
  • Grand Batam Mall - 17 min walk - 0.9 miles
  • BCS Mall - 3 min drive - 1.5 miles
  • Harbour Bay Ferry Terminal - 5 min drive - 2.2 miles
  • Batam Centre Ferry Terminal - 7 min drive - 4.2 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 19 min drive

Restaurants

  • ‪Windsor Food Court - ‬8 min walk
  • ‪Sederhana Padangnese Restaurant - ‬5 min walk
  • ‪Pizza Hut - ‬6 min walk
  • ‪Bubur City - ‬5 min walk
  • ‪Mie Kampung Bagan Siapi-api - ‬6 min walk

About this property

Nagoya Mansion Hotel & Residence

Upscale hotel near Nagoya Hill Mall
Grand Batam Mall is located near Nagoya Mansion Hotel & Residence, which provides a grocery/convenience store, a terrace, and a coffee shop/cafe. Treat yourself to a sports massage, a facial, or a detox wrap at Puncak Alam SPA, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Indonesian cuisine. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • An area shuttle, luggage storage, and a banquet hall
  • A 24-hour front desk, massage treatment rooms, and meeting rooms
Room features
All 200 rooms have comforts such as fireplaces and premium bedding, in addition to thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Blackout drapes/curtains and slippers
  • 32-inch LCD TVs with premium channels
  • Daily housekeeping, desks, and desk chairs

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • La Bamba Restaurant
  • La Brisa Foodpark
  • La Brisa Juice Bar
  • Parlente Bar

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 21 floors
  • Banquet hall
  • Built in 2013
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fireplace
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 300000 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property
Guests under 4 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision

Property is also known as

Hotel Nagoya Mansion
Nagoya Mansion
Nagoya Mansion Batam
Nagoya Mansion Hotel
Nagoya Mansion Hotel Batam
Nagoya Mansion Hotel & Residence Batam, Indonesia
Nagoya Mansion Hotel & Residence Batam
Nagoya Mansion Hotel Residence
Nagoya Mansion & Batam
Nagoya Mansion Hotel & Residence Hotel
Nagoya Mansion Hotel & Residence Batam
Nagoya Mansion Hotel & Residence Hotel Batam

Frequently asked questions

Does Nagoya Mansion Hotel & Residence have a pool?

Yes, this property has an outdoor pool.

Is Nagoya Mansion Hotel & Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Nagoya Mansion Hotel & Residence?

Self parking is free at this property.

What time is check-in at Nagoya Mansion Hotel & Residence?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Nagoya Mansion Hotel & Residence?

Check-out is at noon.

Where is Nagoya Mansion Hotel & Residence located?

Located in the heart of Batam, this spa hotel is within 1 mi (2 km) of Nagoya Hill Mall and Grand Batam Mall. BCS Mall and Harbour Bay Ferry Terminal are also within 3 mi (5 km).

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Nagoya Mansion Hotel & Residence Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 33 out of 184 reviews
Rating 8 - Good. 67 out of 184 reviews
Rating 6 - Okay. 49 out of 184 reviews
Rating 4 - Poor. 20 out of 184 reviews
Rating 2 - Terrible. 15 out of 184 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Raymond Joseph

Disliked: Amenities
Very average
Stayed 2 nights in Apr 2025

4/10 Poor

desmond

Disliked: Property conditions & facilities
Beer is a bit expensive No hair dryer
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location

Good Location
Stayed 1 night in Oct 2020

6/10 Okay

NEO JIA AN

Liked: Staff & service
abit far from shopping centre
Stayed 3 nights in Aug 2024

6/10 Okay

Perry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is convenient to Nagoya Shopping Centre (5-10 min walk. Room was clean. Was very frustrated with the poor internet as had to log in again almost every time I wanted to use it. Satellite TV was limited to what I was expecting. Only two elevators and at times had to wait for long periods of time to use. Limited breakfast, compared to other hotels. All in all, o.k. but not sure if want to use again.
Stayed 6 nights in Jun 2024

6/10 Okay

ZAW MAUNG

Wifi is not stable connection
Stayed 1 night in Nov 2023

6/10 Okay

Didier

air con not cold, in room safe can’t be used, reminded twice but nothing was done. No menu in room, didn’t bring even after reminded twice. mediocre breakfast
Stayed 2 nights in Sep 2022

2/10 Terrible

Mohd Jasman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor facilities

Very poor in services. Poor facilities. Dirty room. No utensil. No tooth paste. Noisy by other room stayer . Not going to stay here anymore
Stayed 1 night in Dec 2021

6/10 Okay

Didier

Disliked: Staff & service
pre arrival sent email to confirm all 6 rooms on same floor. Confirmation email sent to us. But they couldn’t give us sane floor rooms upon checkin. Very very inconvenient. Toiletries not topped up, no coffee cups no glasses. Toilet flush leaked, had to change rooms in middle of meeting !!!!
Stayed 2 nights in Sep 2022

4/10 Poor

Burhan

Disliked: Property conditions & facilities
1. Staff availability answering phone call 2. Request as per booking not fulfill. (Example: we wanted for queen bed but when arrived, no more available) 3. Aircon not cool. 4. Our room near to the lift, it was very noisy when the brake catches or release.
Stayed 2 nights in Aug 2022

6/10 Okay

Raymond

Stayed 2 nights in Dec 2023

10/10 Excellent

YUKIHIDE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Lam hong

Stayed 2 nights in Mar 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

値段が安いのは魅力だけど…

Wi-Fiが繋がりにくかったのが残念です。 エレベーターが1基故障して、1日以上止まったままで待ち時間が長く不便しました。 値段が安いので、仕方ないかー…って思いました。
Stayed 1 night in Jan 2023

6/10 Okay

Kamsani

Stayed 2 nights in Dec 2022

6/10 Okay

Verified traveler

Ok just average. Could be better
Stayed 1 night in Jul 2021

8/10 Good

Barmawi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Location is good. Clean and all staff are very friendly.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Can't use grab app through hotel WiFi...
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

特に無く、普通のホテル
Stayed 1 night in Apr 2019

4/10 Poor

LiewKM, batam, Indonesia

Liked: Cleanliness, staff & service
Disliked: Amenities
Family suddenly feel like going for a day getaway. We didnt manage to book the usual hotel, got this hotel last minute without looking other reviews .This will be the first and last time staying in this hotel : First room not ready when we came at 2plus deliberately, given only one card causing inconvenience, water bottles x2 ea provided , towels x 3 ea when we mentioned 4 guests.Not to mention the hot water took quite a while. luckily the staffs are polite and professional in service, beds are comfortable , 2 out of 3 air conditioning system work very well , shower s' water pressure ok, both TV working, swimming pool nice but cosy, location near nagoya shopping mall. We feel it is not really worthwhile in term of $$.
Stayed 1 night in Dec 2019

6/10 Okay

Sim

Disliked: Cleanliness, property conditions & facilities, room comfort
Bath towels were old and pillow and bedsheets were stale.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and efficient and staff was friendly, smiley and professional. Everything was clearly explained to me. Am happy with my choice. Location is convenient and near to Nagoya hills malls
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is Central in Nagoya and hotel is quite worth for the money paid, quiet and a reasonable good gym workout area.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
It was average. Front desk was not very friendly. Not very clean.
Stayed 1 night in Jun 2019