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M One Hotel

3.5 star property
Stay connected to the digital world and local culture at this conveniently located hotel with practical dry cleaning services for on-the-go explorers.

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Photo gallery for M One Hotel

Lobby - M One Hotel (Batam)
Karaoke room - M One Hotel (Batam)
Executive lounge - M One Hotel (Batam)
Breakfast, lunch, dinner served; local and international cuisine - M One Hotel (Batam)
Deluxe Double or Twin Room | Minibar, in-room safe, desk, free WiFi - M One Hotel (Batam)
Located near Harbour Bay Ferry Terminal, M One Hotel offers a practical base for travelers. The property features a restaurant, in-room WiFi, dry cleaning, and laundry services. A front-desk safe secures valuables.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Bathroom | Shower, free toiletries, hair dryer, towels

Superior Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, free WiFi

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, free WiFi

Junior Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Grand Superior Room

Grand Superior Room | Minibar, in-room safe, desk, free WiFi

Grand Superior Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Batam is home to M One Hotel. Batam Centre Ferry Terminal and Harbour Bay Ferry Terminal are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Ocarina Park and East Coast Park. Visit our Batam travel guide
Map
Harbour Bay Down Town, Jl. Duyung, Sungai Jodoh, Batu Ampar, Batam, Batam, 29453

What's nearby

  • Ship harbour indonesia, Mudik Passenger Ship are Prohibited from Sailing, Ferry Ship and Ship Cancellation
    Harbour Bay Ferry Terminal
    10 min walk - 0.6 miles
  • Nagoya Hill Mall
    18 min walk - 1.0 mile
  • Grand Batam Mall
    3 min drive - 1.9 miles
  • BCS Mall
    4 min drive - 2.1 miles
  • Batam Centre Ferry Terminal
    15 min drive - 9.5 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim)
    23 min drive

Restaurants

  • Paradise Garden Restaurant
    2 min walk
  • Wey Wey Live Seafood
    3 min walk
  • Altitude Rooftop Bar & Lounge
    5 min walk
  • Goji Kitchen & Bar
    4 min walk
  • Harbour Bay Seafood Restaurant
    6 min walk

About this property

M One Hotel

Property highlights
M One Hotel provides amenities like dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • 1 meeting room, a front-desk safe, and a 24-hour front desk
  • An elevator
Room features
All 128 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Showers, free toiletries, and hair dryers
  • LCD TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

M One Hotel Batam
M One Batam
M One Hotel Hotel
M One Hotel Batam
M One Hotel Hotel Batam

Frequently asked questions

Is M One Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

M One Hotel doesn't offer parking.

What time is check-in at M One Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at M One Hotel?

Check-out is at noon.

Where is M One Hotel located?

Situated in Batam, this hotel is 0.2 mi (0.3 km) from Harbour Bay Ferry Terminal and within 3 mi (5 km) of Nagoya Hill Mall and Grand Batam Mall. BCS Mall is 2.2 mi (3.6 km) away.

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Reviews

M One Hotel Reviews

7.4

Good

7.2

Cleanliness

7.8

Location

7.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 26 out of 128 reviews
Rating 8 - Good. 58 out of 128 reviews
Rating 6 - Okay. 25 out of 128 reviews
Rating 4 - Poor. 11 out of 128 reviews
Rating 2 - Terrible. 8 out of 128 reviews

Reviews

6/10 Okay

Tay

Liked: Cleanliness
The room while basic is clean and the check in counter guy is friendly and helpful. Could do with better sound proofing between the rooms.
Stayed 1 night in Jan 2026

10/10 Excellent

Mona Liza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hospitable of the staff
Stayed 1 night in Aug 2024

8/10 Good

Chow Chung

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Distance is minute away from Ferry terminal. Easily to get transport. Hotel is run down with basic facilities. Good for short stays and not for fussy traveler.
Stayed 2 nights in Mar 2024

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was Clean and spacious
Stayed 1 night in Nov 2024

4/10 Poor

Zhin Kwang

Liked: Cleanliness
Disliked: Amenities
Smoking smell everywhere. The free bfast was so bad that I prefer not to eat much. It's really a turn off. I won't go back for sure
Stayed 1 night in Oct 2025

8/10 Good

MD Shabir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Aug 2022

8/10 Good

Abdul Rani Bin Ahmad

Liked: Staff & service, property conditions & facilities
Yes its good
Stayed 2 nights in Mar 2023

10/10 Excellent

Kario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Oct 2024

8/10 Good

Aldrin

Liked: Cleanliness, room comfort

Convenient location. Nearby to amenity

The stay was fine, but was disappointed when nobody came to fixed the choked sink after I feedback to front desk
Stayed 2 nights in Sep 2022

2/10 Terrible

Narayan kumar

Disliked: Property conditions & facilities, room comfort

Indians please stay away

Not that brilliant room, hotel is average. If you are Indian better not to book, you can't get anything in breakfast
Stayed 1 night in Nov 2022

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities

Will not go back

Not for family, the bar on the top floor too noisy. The whole building is shaking due to the band. Room So so poor maintenance
Stayed 1 night in Dec 2022

2/10 Terrible

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy room. Bed dirty. Toilet was small. Air con not cold. Expensive htl. No free time parking. Inconvenient
Stayed 2 nights in Jan 2025

2/10 Terrible

Amit

Disliked: Cleanliness, amenities, property conditions & facilities
I liked nothing about the property , saw insects in my room and also the music in the night at their rooftop bar was so loud that I could not sleep . Bad bad bad place .
Stayed 1 night in Feb 2023

6/10 Okay

YEW HOONG

No view at all.
Stayed 1 night in Jul 2023

8/10 Good

Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi always disconnected
Stayed 2 nights in Dec 2017

2/10 Terrible

SARIYAH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty pillow

Check in got problem. All the 3 rooms card given by reception cannot used. Went up and down 2x to change still faulty. Fed up and tired of their lame answer. We requested side by side next door but they separate and gave so far behind. Then they downgrade one of our room. Sunday night cannot sleep well due to noisy of the pub. The most highlight are their pillows. Smelly with yellowish stain of saliva all over both side. We have the photos. They dare to give, so terrible. The hotel look high but this kind of thing existed w/o shameless. Their toilet also dark lack of light a bit scary. Breakfast not so bad. Management please upgrade.
Stayed 2 nights in Dec 2022

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Lvl 4 rooms

My first night room was bad as it was a twin bed which I wanted a queen bed, thankfully it was changed the next day. The first night room toilet was bad as well, there were many small black worms near the toilet bowl & alive after soak in water. My 2nd night was very good, only the safety box was spoilt & lesser hangers.
Stayed 2 nights in Jun 2022

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Very near to Harbour Bay Ferry Terminal. Breakfast were given for all our stays however found seashell in Ikan Bilis while having it with porridge. Room is spacious too.
Stayed 3 nights in Mar 2020

10/10 Excellent

CLEMENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Near By the Harbour Bay Ferry Terminal

The hotel is nicely located to the Ferry Terminal, friendly staff and new building. However, l could hear all the singers what they are singing from the Karaoke Spot in my room on 4th floor till the Karaoke closed. After no more songs, the prayer from nearby mosque broadcasted around 4:30 am for roughly an hour.In another word, soundproof of my hotel room is quite down
Stayed 1 night in Feb 2020

10/10 Excellent

Lisa, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just walking distance to the ferry terminal and nearby the some simple seafood restaurant..
Stayed 2 nights in Jan 2020

8/10 Good

Ravindran

Liked: Cleanliness, property conditions & facilities
This is my first time staying this M one hotel . It is quite inconvenient for shopping and need to take taxi when ever need to go else where .
Stayed 1 night in Jan 2020

8/10 Good

Siew Ming

Liked: Staff & service

M one hotel business stay.

I expectation is modest then this is a good place to put up. If need to use business centre then don’t expect much.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is gd, clean n the staff are friendly.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Place excellent, service need improvement and prompt.
Stayed 3 nights in Dec 2019

8/10 Good

Murako, 千葉

Liked: Staff & service
ホテルの部屋は良かったがシャワーが弱くて時間かかるんだ朝食も種類が少なくまたおすすめできる味ではなかった。トースターも片側のみ焼け片側は生のようになり使用は避けた方が良いでしょう。カウンターのサービスは良好でした。
Stayed 1 night in Dec 2019