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Hana Hotel

3.0 star property
Hotel with free breakfast, a quick walk to Nagoya Hill Mall

Choose dates to view prices

Photo gallery for Hana Hotel

Reception
Front of property - evening/night
Family Room | Desk, free WiFi
Shower, free toiletries, slippers, towels
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room

Family Room | Desk, free WiFi

Family Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, 1 Bedroom

Standard Twin Room, 1 Bedroom | Desk, free WiFi

Standard Twin Room, 1 Bedroom

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Desk, free WiFi

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Desk, free WiFi

Superior Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Komplek Business Center Blok IV No. 17, Nagoya, Lubuk Baja, Batam, 29444

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 27 min drive

Restaurants

  • ‪Sudi Mampir Kopitiam - ‬5 min walk
  • ‪Yong Kee Sea Food - ‬1 min walk
  • ‪Instar Kedai Kopi - ‬1 min walk
  • ‪Kedai Kopi Harum Manis - ‬5 min walk
  • ‪Gerai Ceria Tom Yam - ‬4 min walk

About this property

Hana Hotel

Hotel near Nagoya Hill Mall
Located close to Grand Batam Mall and Harbour Bay Ferry Terminal, Hana Hotel provides free breakfast, a terrace, and laundry facilities. The on-site Indonesian cuisine café, Hana, offers breakfast, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and a front-desk safe
  • A 24-hour front desk and newspapers in the lobby
Room features
All 61 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A restaurant

Restaurants on site

  • Hana

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Terrace

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 200000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: IDR 120000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hana Hotel Batam
Hana Batam
Hana Hotel Hotel
Hana Hotel Batam
Hana Hotel Hotel Batam

Frequently asked questions

Is Hana Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hana Hotel?

Self parking is free at this property.

What time is check-in at Hana Hotel?

Check-in begins at 2 PM.

What time is check-out at Hana Hotel?

Check-out is at noon.

Does Hana Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 120000 per person applies.

Where is Hana Hotel located?

Situated in Batam, this hotel is within 1 mi (2 km) of Nagoya Hill Mall, Grand Batam Mall, and BCS Mall. Harbour Bay Ferry Terminal and Batam Center Shopping Area are also within 6 mi (10 km).

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Hana Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 57 reviews
Rating 8 - Good. 26 out of 57 reviews
Rating 6 - Okay. 9 out of 57 reviews
Rating 4 - Poor. 4 out of 57 reviews
Rating 2 - Terrible. 2 out of 57 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Toshiyuki

Liked: Staff & service, property conditions & facilities
Good enough for price. Will probably stay again.
Stayed 1 night in Mar 2024

6/10 Okay

Ravindran

Disliked: Cleanliness, property conditions & facilities, room comfort
Once I check-in inside the room I got kerosene smell and few cockroaches moving around. Also the air con not working. I called the receptionist after 15mins somebody comes cannot settle the air con problem. Again 2nd person check air con also cannot settle. Then 3rd person came then settle the air con problem. I'm quite disappointed the service and the room as well. I think the hotel need to check the room before somebody check in all in order. Thank you Regards
Stayed 1 night in Jul 2022

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel sehr gepflegt guter Service und nette Mitarbeiter. Bin sehr zufrieden und würde wieder dort hin gehen.
Stayed 4 nights in Sep 2024

8/10 Good

Chua

Stayed 2 nights in Jun 2024

6/10 Okay

Omar

Stayed 1 night in May 2024

8/10 Good

wan ahmad kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Kok Keong David

Liked: Property conditions & facilities, room comfort
Convenient location. Clean and comfortable room. Breakfast simple
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

6/10 Okay

Rajakumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for budget stay
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

OMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Ivy

Liked: Staff & service
Stayed 1 night in Oct 2019

6/10 Okay

Syed

Liked: Staff & service
Disliked: Cleanliness
Short trip to Batam while staying in Johor for business
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Disliked: Staff & service
No room available. Manager gave a Romney in other hotel not so good (no lift and no breakfast).
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien à redire Parfait 👍 Bien à tout niveau Très propre et moderne
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2019

2/10 Terrible

Sok Li Shirley

Liked: Staff & service
Disliked: Cleanliness, room comfort

Unpleasant Stay

Very unpleasant stay. Heater not hot. Pillow too hard. Cockroaches can be seen everywhere in the room! Told the reception but they do nothing about it
Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Cockroaches infested room

there are a lot of cockroaches in the room.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Hana

Bathroom super small, pillows hard.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Towel given not really cleaned, location is good but lots of pickpockets near crowded area
Stayed 2 nights in Jan 2019

10/10 Excellent

sharif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

sharif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strongly recommend

Room is clean and there is a lift. Morning breakfast is good and the surrounding has many POIs.
Stayed 1 night in Dec 2018