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Goodway Hotel Batam

4.5 star property
Luxury hotel with 2 restaurants connected to a shopping center in Batam

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Photo gallery for Goodway Hotel Batam

Indoor pool, outdoor pool
View from room
Exterior
4 bars/lounges, poolside bar
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room (Deluxe King Room)

1 bedroom, minibar, in-room safe, desk

Deluxe Room (Deluxe King Room)

Highlights

Fireplace
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Shower/tub combination
Deep soaking bathtub
  • City view
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Living area | TV, fireplace

Executive Suite

Highlights

Separate sitting area
Fireplace
Air conditioning
Refrigerator
TV
Separate bedroom
Sofa bed
Private bathroom
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

Highlights

Fireplace
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Shower/tub combination
Deep soaking bathtub
  • City view
  • 34 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

Highlights

Separate sitting area
Fireplace
Air conditioning
Refrigerator
TV
Separate bedroom
Sofa bed
Private bathroom
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (Grand Deluxe Room)

Coffee and/or coffee maker

Deluxe Room (Grand Deluxe Room)

Highlights

Balcony or patio
Fireplace
Air conditioning
Refrigerator
TV
Separate bedroom
Private bathroom
Shower/tub combination
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Jalan Imam Bonjol No.1, Nagoya, Batam, Batam Island, 29432

What's nearby

  • Nagoya Hill Mall - 14 min walk - 0.8 miles
  • BCS Mall - 15 min walk - 0.8 miles
  • Grand Batam Mall - 17 min walk - 0.9 miles
  • Harbour Bay Ferry Terminal - 5 min drive - 2.3 miles
  • Batam Centre Ferry Terminal - 7 min drive - 4.2 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 24 min drive

Restaurants

  • ‪Windsor Food Court - ‬5 min walk
  • ‪Pondok Vegetarian - ‬5 min walk
  • ‪Pizza Hut - ‬3 min walk
  • ‪Mie Kampung Bagan Siapi-api - ‬6 min walk
  • ‪Lesehan Kediri - ‬14 min walk

About this property

Goodway Hotel Batam

Luxury hotel near Nagoya Hill Mall
Close to Grand Batam Mall, Goodway Hotel Batam provides a poolside bar, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at the two on-site restaurants. Fitness classes are offered at the health club; the property also has a garden, a hair salon, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with 4 bars and a business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool
  • Free self parking, valet parking, and extended parking
  • Limo/town car service, buffet breakfast (surcharge), and luggage storage
  • A front-desk safe, massage treatment rooms, and meeting rooms
Room features
All 268 rooms include comforts such as 24-hour room service and fireplaces, in addition to perks like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 100,000 per person
  • 2 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Nusantara

Things to do

  • Children's pool
  • Fitness classes
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Built in 1992
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 17

Check-out

Check-out before 12:30 PM

Special check-in instructions

There is no front desk at this property

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 300000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 100000 per person
  • Rollaway bed fee: IDR 300000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Goodway Batam
Goodway Hotel
Goodway Hotel Batam
Hotel Goodway
Goodway Hotel - Batam Indonesia
Goodway Hotel Batam Hotel
Goodway Hotel Batam Batam
Goodway Hotel Batam Hotel Batam

Frequently asked questions

Does Goodway Hotel Batam have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Goodway Hotel Batam pet-friendly?

No, pets are not allowed at this property.

How much is parking at Goodway Hotel Batam?

Self parking and valet parking are free at this property.

What time is check-in at Goodway Hotel Batam?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Goodway Hotel Batam?

Check-out is at 12:30 PM.

Where is Goodway Hotel Batam located?

Located in the heart of Batam, this luxury hotel is within 1 mi (2 km) of Nagoya Hill Mall and Grand Batam Mall. BCS Mall and Maha Vihara Duta Maitreya Buddhist Temple are also within 3 mi (5 km).

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Goodway Hotel Batam Reviews

Reviews

6.2
Rating 10 - Excellent. 7 out of 110 reviews
Rating 8 - Good. 31 out of 110 reviews
Rating 6 - Okay. 43 out of 110 reviews
Rating 4 - Poor. 18 out of 110 reviews
Rating 2 - Terrible. 11 out of 110 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

rina, spore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel already close down l.

The hotel is already close down and they still accept our booking.we went there and everything is empty...we had to look for another hotel immediately...
Stayed 2 nights in Sep 2018

8/10 Good

dst, singapore

Liked: Staff & service

Need clean

Toilet need further clean. From the lift to rooms walk way bit smelly
Stayed 1 night in Aug 2018

6/10 Okay

Harry, SIngapore

Liked: Staff & service
Disliked: Cleanliness
I am sure it was a classic in its day but getting tired. Lovely staff made the stay enjoyable but the general condition is poor.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Good

The WIFI was poor, NO shower bathtub only, hot water not functioned at bathroom. But the breakfast was great.
Stayed 1 night in Jun 2018

8/10 Good

Hoyee, Singapore

Liked: Staff & service, room comfort

Great, affordable hotel near Nagoya!

Goodway Hotel is extremely affordable! Plus it's less than 5 mins away from Nagoya by car! The hotel has facilities like swimming pool, jacuzzi, wine bar with a pool table, and all are great! Breakfast buffet is also amazing. Thank you Expedia!!
Stayed 2 nights in Apr 2018

2/10 Terrible

Sarah, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare

It was such a terrible hotel, the aircon was not working and there was nobody around, pub is closed, ants were everywhere in the hotel, no cancellation allowed thus we were stuck there for two nights, street around the area was unsafe, worst toilet ever and i dont EVER want to step into this hotel ever again. On a side note deposit at 300k rupiah was ridiculous for such quality.
Stayed 2 nights in Apr 2018

8/10 Good

satya, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel.. but the restaurant staff are rude

Front office staff are pleasant. The restaurant staff are rude We asked for an omelette. It took atleast 30 mins and repeated requests to get one.
Stayed 3 nights in Apr 2018

4/10 Poor

Sin chong

Disliked: Cleanliness, property conditions & facilities, room comfort

2-day Golf trip to Batam.

Very rundown condition. Corridor to room smells bad, mattress soft and sagging causing back ache, air conditioner not cold despite setting to 15deg C.breakfast ok.
Stayed 1 night in Mar 2018

8/10 Good

Suzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toilet cleanliness

I think the cleanliness of the toilet has dropped over the years. Discolored bath towels and only I tooth brush was given for double occupancy, need to ask to additional tooth brush.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Ok hotel

Dont expect any wow factor, old & run down hotel, waiting area quite alot of mosquitos.. very nice and big bed.
Stayed 2 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

agnes , Singapore

Liked: Staff & service, room comfort

Decent and convenient

The hotel is decent, generally clean and hotel staffs are nice and helpful. However the pool and jacuzzi are not that clean, the sauna and steam room are okay. The room only provided one set of toiletries when there were 2 of us. When they make up room, towels were not changed though. Overall this hotel is good enough for the price. It is only about 5-8mins walk to Nagoya hill mall.
Stayed 2 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

LEE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

40/100 room..not worth to be 4 stars..

Room was big but definitely a big difference compared to picture. The conditions of the room is probably 40/100 that’s what u can say. Bathtub has many black stain...hmm well overall the hotel buffet was great! Buffet was 80/100!
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Unpleasant Stay

too noisy with the kids playing at the pool early morning
Stayed 2 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

No comment

Not good, from room to breakfast not up to standard
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Old hotel in Nagoya area

Hotel is indeed old. Running water was rusty and too yellow that we needed to transfer rooms.But all the staff in this hotel are great. Food here is also good and it's walking distance to Nagoya hill shopping center. Pubs are also just across the street
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 star

good hotel, big rooms
This review was submitted before 2018 and has not been verified.

6/10 Okay

Shakirin

Breakfast limited... not much food... Toilet no floor mat... Toiletry not complete... Balcony is dirty...
This review was submitted before 2018 and has not been verified.

6/10 Okay

Mohsen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed with the room given n Porter service

We had booked the hotel one month in advance and when we arrive, we were given a room which has a window that is facing a wall. When we were going to check out we had called for the Potter to help us with our bags. We left him with the handling of the bags. Board the cab with the samexamination Porter helping loading the bags and not realising anything wrong with one of the bags. Once we alight from the taxi we notice that the handle of the bag was broken. The Porter didn't even tell us that he had broke the handle of the bag while handling the bags.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Meristika

Hotelnya nyaman meskipun bangunan dan properti nya sudah lama. Staffnya ramah
This review was submitted before 2018 and has not been verified.

8/10 Good

irman

This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Sappire, SG

Disliked: Cleanliness, property conditions & facilities, room comfort

Last options for 2nd stay

Hotel is torn down. Toilet very dirty. Lots of mosquitos. The only n best good point is extreme best staff and transport services...
This review was submitted before 2018 and has not been verified.

4/10 Poor

visu, Singapore

Disliked: Property conditions & facilities, room comfort

Unpleasant location

Food at the restaurnt not satisfactory. Looks very deserted.Spoilt basin tab
This review was submitted before 2018 and has not been verified.

8/10 Good

Nurwati, Singapore

Liked: Cleanliness, staff & service, room comfort

Best Hotel,Good Location

Comfort,but food wise was more to Asian Cuisine. Hotel staff was frenly.