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Four Points by Sheraton Batam

4.0 star property
Hotel with free parking, near Harbour Bay Ferry Terminal

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Photo gallery for Four Points by Sheraton Batam

Outdoor pool, open 6:00 AM to 6:00 PM, sun loungers
Lobby lounge
View from room
Room, 2 Twin Beds, City View (Free Harbour Bay Ferry Shuttle) | Minibar, in-room safe, desk, iron/ironing board
Breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Twin Beds, City View (Free Harbour Bay Ferry Shuttle)

Room, 2 Twin Beds, City View (Free Harbour Bay Ferry Shuttle) | Minibar, in-room safe, desk, iron/ironing board

Room, 2 Twin Beds, City View (Free Harbour Bay Ferry Shuttle)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, City View (Free Harbour Bay Ferry Shuttle)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, City View (Free Harbour Bay Ferry Shuttle)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LED TV
Private bathroom
Hair dryer
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Komplek Panorama Nagoya, Batam, Batam Island, 29432

What's nearby

  • Nagoya Hill Mall - 8 min walk - 0.5 miles
  • Harbour Bay Ferry Terminal - 17 min walk - 0.9 miles
  • Grand Batam Mall - 19 min walk - 1.0 mile
  • BCS Mall - 2 min drive - 1.2 miles
  • Batam Centre Ferry Terminal - 8 min drive - 5.3 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 31 min drive

Restaurants

  • ‪Yong Kee Sea Food - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Martabak Har - ‬3 min walk
  • ‪Bakso & Mie Ayam Priangan - ‬4 min walk
  • ‪KFC - ‬4 min walk

About this property

Four Points by Sheraton Batam

Upscale hotel near Batam Centre Ferry Terminal
Near Harbour Bay Ferry Terminal, Four Points by Sheraton Batam provides a terrace, a shopping mall on site, and a garden. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Evolution, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), an elevator, and concierge services
  • A 24-hour front desk, a banquet hall, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 211 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 49-inch LED TVs with premium channels
  • Recycling, refrigerators, and coffee/tea makers

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 163,350 for adults and IDR 81,675 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Evolution

Things to do

  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste

Entertainment

  • 49-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 423500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 163350 for adults and IDR 81675 for children
  • Rollaway bed fee: IDR 423500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Allium Batam Hotel
Allium Hotel
Allium Batam
Allium Batam Hotel Indonesia
Allium Batam Hotel
Four Points by Sheraton Batam Hotel
Four Points by Sheraton Batam Batam
Four Points by Sheraton Batam Hotel Batam

Frequently asked questions

Does Four Points by Sheraton Batam have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–6:00 PM.

Is Four Points by Sheraton Batam pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points by Sheraton Batam?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Batam?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Batam?

Check-out is at noon.

Where is Four Points by Sheraton Batam located?

Located in the heart of Batam, this hotel is within 1 mi (2 km) of Nagoya Hill Mall and Harbour Bay Ferry Terminal. Grand Batam Mall and BCS Mall are also within 2 mi (3 km).

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Four Points by Sheraton Batam Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 77 out of 130 reviews
Rating 8 - Good. 38 out of 130 reviews
Rating 6 - Okay. 4 out of 130 reviews
Rating 4 - Poor. 4 out of 130 reviews
Rating 2 - Terrible. 7 out of 130 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very clean, but it will be good if the bathroom has accessories for hanging of wet suits. Overall experience is good. The F&B manager, Mr. Ade, is extremely attentive and friendly. The front desk staff is also very knowledgeable and friendly. We enjoy our stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and breakfast selection were great. Staff were very friendly and helpful! And I really like how big the single beds are. Highly recommended.
Stayed 1 night in May 2025

10/10 Excellent

Arvind

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Great room. Front desk all staff were courteous and very helpful specially Turi Food / breakfast could be improved. Room service was great. Overall excellent.
Stayed 2 nights in May 2025

4/10 Poor

gek tiang

Disliked: Amenities, property conditions & facilities
Poorly located, hotel spa is outdated & not poorly run, limited & expensive F&B choices and food is below hotel standards
Stayed 1 night in May 2025

8/10 Good

Jeshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for shopping and entertainment
Stayed 2 nights in Mar 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with a great location. Easy and cheap to get around by taxi or pte car.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sankaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very approachable and helpful
Stayed 3 nights in Dec 2024

8/10 Good

Kamilah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were friendly and approachable.
Stayed 2 nights in Dec 2024

2/10 Terrible

Wesley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Staff tried to cheat money from me. They claimed there was a stain on bed sheets and tried to charge me 90k RP for so called damages, there were no open wounds and yet they claim the blood was mine, i believe the staff tried to cheat money out of me through malicious intent, becareful of such dirty tactics from the staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best choice in Batam

Great staff, good location, clean and nice room and good food. Best choice in Batam
Stayed 3 nights in Oct 2024

10/10 Excellent

shane

Liked: Cleanliness, property conditions & facilities, room comfort

Great staff

Great place to stay close to everything, staff are all very friendly and make you fell comfortable, especially Vania &Iqbal who went out of their way to help me
Stayed 2 nights in Oct 2024

6/10 Okay

Abdul

Liked: Staff & service
Nothing special regarding this hotel breakfast service of food limited
Stayed 1 night in Dec 2024

10/10 Excellent

Liang Guo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and provided excellent service. Had a birthday surprise celebration from the team. Thank you so much for the enjoyable experience!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I like Fourpoints Batam very much.

I stayed Fourpoints Batam many times and always condition is very good. All the staffs reception, restaurant, concierge are very kind, friendly and full hospitality. I enjoyed Halloween BBQ last night. I like this hotel very much.
Stayed 3 nights in Oct 2024

10/10 Excellent

khairiani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service staff was excellent. Keep on check on us and if there is anything they can do.
Stayed 1 night in Oct 2024

10/10 Excellent

Juraimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy
Stayed 2 nights in Oct 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel close to everything

Great hotel, close to everything , clean and comfortable , great staff
Stayed 4 nights in Sep 2022

10/10 Excellent

Manisah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by all staff who are very friendly and helpful. It was a joy to stay at this hotel
Stayed 2 nights in Dec 2023

10/10 Excellent

Krishan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. This is an old building but the Marriott team has done a fantastic job in giving the place a face lift and raise the bar in terms of cleanliness and service. Billy at Front Desk was amazing. Great work all around.
Stayed 1 night in Jun 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, super comfortable bed and friendly staff. Awesome internet connection. Seamless !
Stayed 2 nights in Jun 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Stay at Four Point was great! Staffs were hospitable and special shoutout to Swara and Kay for making our stay with an infant so pleasant.
Stayed 1 night in Dec 2023

10/10 Excellent

Sherly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are nice and polite
Stayed 2 nights in Mar 2024

8/10 Good

shane

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel

Great hotel , would consider asking for room at back of hotel room away from mosques but otherwise excellent
Stayed 2 nights in Jul 2022

10/10 Excellent

Mohamad Izhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although not much attractive options at the immediate surroundings, the hotel itself is worth staying at. The location is also quite convenient for grab users at it sits between harbour bay terminal and Nagoya hill mall. For breakfast, I would recommend the local options just outside the hotel to support the locals.
Stayed 1 night in May 2024

10/10 Excellent

Soenke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, specially reception
Stayed 1 night in Jun 2022