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Crown Vista Hotel

3.5 star property
Travelers can unwind with spa treatments or cool off in the outdoor pool, then savor meals at two restaurants before exploring Batam's attractions

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Photo gallery for Crown Vista Hotel

Outdoor pool - Crown Vista Hotel (Batam)
Lounge - Crown Vista Hotel (Batam)
Interior - Crown Vista Hotel (Batam)
Lobby - Crown Vista Hotel (Batam)
Front of property - Crown Vista Hotel (Batam)
Crown Vista Hotel sits in central Batam, offering a peaceful retreat with breakfast buffet and two restaurants serving local cuisine. Guests can enjoy spa treatments, relax by the pool or in the garden, and take advantage of free WiFi, concierge services and self-parking options.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • City view
  • 42 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

  • Park view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Batam is home to Crown Vista Hotel. Maha Vihara Duta Maitreya Buddhist Temple and Batam Sign are local landmarks, and the area's natural beauty can be seen at Panbil Nature Reserve and Drak Bike Park. Spend some time exploring the area's activities, including golfing. Visit our Batam travel guide
Map
Kompleks Top View Garden, Batam, Batam Island, 29432

What's nearby

  • BCS Mall
    7 min drive - 1.2 miles
  • Maha Vihara Duta Maitreya Temple
    7 min drive - 2.6 miles
  • Grand Batam Mall
    8 min drive - 1.4 miles
  • Nagoya Hill Mall
    10 min drive - 2.1 miles
  • Batam Centre Ferry Terminal
    11 min drive - 6.3 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim)
    25 min drive

Restaurants

  • Edy Seafood
    5 min drive
  • Rumah Pamer & Kopi Rubeka
    4 min drive
  • Es Teler Baloi
    17 min walk
  • New Shangrila Restaurant
    2 min walk
  • Xiang Xiang Chinese Seafood
    12 min drive

About this property

Crown Vista Hotel

Hotel near Batam Centre Ferry Terminal
At Crown Vista Hotel, you can look forward to a free breakfast buffet, a terrace, and a coffee shop/cafe. Indulge in a body treatment, a massage, and a body wrap at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Limo/town car service, massage treatment rooms, and concierge services
  • A computer station, a front-desk safe, and an elevator
  • Guest reviews say good things about the overall condition
Room features
All 83 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and bidets
  • 32-inch flat-screen TVs with satellite channels
  • Refrigerators, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 5:00 PM on request
  • Free area shuttle
  • Ferry terminal shuttle (surcharge)
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • New Shangrila Restaurant
  • Scenery

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (108 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 18 to November 18:
  • Fitness facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 300000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: IDR 100000.00 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Crown Vista
Crown Vista Batam
Crown Vista Hotel
Crown Vista Hotel Batam
Vista Hotel Batam
Crown Vista Hotel Hotel
Crown Vista Hotel Batam
Crown Vista Hotel Hotel Batam

Frequently asked questions

Does Crown Vista Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7 AM–7:30 PM. The pool is closed seasonally each year from November 18 to November 18.

Is Crown Vista Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crown Vista Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Crown Vista Hotel?

Check-out is at noon.

Does Crown Vista Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM–5:00 PM on request. A fee of IDR 100000.00 per vehicle applies.

Where is Crown Vista Hotel located?

Situated in Batam, this spa hotel is within 3 mi (5 km) of BCS Mall, Grand Batam Mall, and Maha Vihara Duta Maitreya Temple. Maha Vihara Duta Maitreya Buddhist Temple and Nagoya Hill Mall are also within 3 mi (5 km).

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Reviews

Crown Vista Hotel Reviews

7.8

Good

7.6

Cleanliness

6.8

Location

8.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 24 out of 82 reviews
Rating 8 - Good. 33 out of 82 reviews
Rating 6 - Okay. 19 out of 82 reviews
Rating 4 - Poor. 4 out of 82 reviews
Rating 2 - Terrible. 2 out of 82 reviews

Reviews

Verified

6/10 Okay

Chean Veen

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Short of being a resort and yet a hotel slightly far from town, the only comfort that the hotel provides is free shuttle services and an extremely friendly and bilingual service team who goes all out to help customers. If only facilities and amenities could be upgraded, I would have given it a 4 star rating.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Elly

Liked: Cleanliness, staff & service, property conditions & facilities
This is easily one of the best hotel in Batam, the view is amazing! We are going to stay here again on Christmas and New year! But the breakfast is horrible, I am sorry but all the cakes are hard and cold. Maybe if there’s pancake made fresh and warm bread with cheese that will be wonderful. I don’t even see oranges offered, food are so little at a time so it always runs out. The taste of the food is also not on par with other similar hotel. It’s a shame because the decor and the hotel itself can easily be 5 stars! Marble side chair, balcony overlooking Batam. It is amazing view and stay overall.
Stayed 1 night in Dec 2024
Verified

4/10 Poor

shashank

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The location is wonderful, The property is dilapidated and not maintained. Sofas have stains. Understand that it was a quarantine facility during COVID times and has not been upgraded since. The drinks menu in the bar is very limited, the live band though on a Saturday night was awesome, still the bar was deserted. It overseas the city and there is a nice balcony but not well kept. The noise from the traffic on the highway below and the mosque is very disturbing in the room. The staff though was pretty cordial. Limited vegetarian options in the menu.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for a very competitive price.
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

CHEE KWONG

Liked: Staff & service, amenities
View is good as long it is not facing the residential property which is 30m apart. Breakfast is OK. Room needs upgrade as it is old, dark and got some odor as well as the corridor. Floor dusty. Gym facilities and pool is ok , however the spa pool a bit dirty.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crown Vista is on a hill side overlooking the City of Batam. It has a nice breeze current that sweeps up the hill making the climate very pleasant. The hotel has a clean large first class swimming pool and hotel provides regular daily free shuttles to two different large malls. Staff are very friendly professional and top notch. Can not say enough about the pleasant staff.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay staff were all very positive friendly and efficient.Used the large swimming pool daily. It was not busy clean and warm. The hotel has a free shuttle bus to two different malls. The Naygota Mall is bigger and much better with more choices for stores and restaurants. Mall meals are reasonable and varied. Both malls have large supermarkets that are very good for picking up soft drinks, fruit and snacks. Hotel drinks are over priced by several hundred per cent.
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Chan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not near to mall, but they provide shuttle or you can book grab. Breakfast not much variety. Overall are fine and value for money.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tres bon accueil, personel tres agréable et a l ecoute
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice get away

The hotel staff was nice and friendly. I was picked up from the ferry terminal by the hotel driver he was very friendly. Upon checkin the front desk staff was very friendly as well. The D-nest bar was good as well the food was good and they had a few craft beer that were nice as well. The band there was quite good as well.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was pleasant and the staff was kind to allow me to check in earlier.
Stayed 1 night in May 2019
Verified

8/10 Good

Clair

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Noisy

On both nights of our stay, it was very noisy. We were in room 222, the receptionist informed us on our second night it’s because there’s a wedding and the ballroom is just above our room. After complaining about, the receptionist by the name of Windy did not bother offering to move us to another room despite my husband asking her to.
Stayed 2 nights in May 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The decoration of the room could have much better with just paint in soft colours and not wallpaper.
Stayed 7 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i checked in on the 22/12/18 and stayed till 24/12/18. During the 2 days of stay, I thoroughly enjoyed my stay. Firstly , I was greeted with a big surprise. The front office has upgraded me from a standard to Deluxe room. The room is not only neat and tidy,but what i like most is the huge balcony with chairs and tables. Facing the view, there's a huge screen. My son was happy to sip his drinks and enjoyed the viewing the screen. at that time, it was on football. Staff are friendly and I give credit to the front office manager, David. He replies promptly . Hotel has a free shuttle to BCS and Nagoya Hill to and fro. It has a spa, I did my facial, massage and eye treatment for Singapore 50. It is really good . I am sure, i will visit again and stay in the same hotel again.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Ravindran

Liked: Cleanliness, staff & service
Nice and quite place but no mini shops to buy things . Need to take taxi if wants to buy things
Stayed 1 night in Dec 2018
Verified

8/10 Good

Michan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
照明が暗い。コンセントの位置が悪い。
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

コストパフォーマンスは良いです

バスタブもあり、部屋は比較的綺麗で、コストパフォーマンスが良いです。 朝食も豊富です。 移動はタクシーが必要なのが多少不便です。
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Liew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Trip with a Good Hotel!

Hotel condition not bad actually, Night scenery is good because on small hilltop, Staff are friendly & helpful, Breakfast is good, Free shuttle bus to local shopping mall is a plus point.......... overall very good! Happy Trip! Will come again!
Verified

6/10 Okay

Sue

Liked: Staff & service, property conditions & facilities

Nice night bird’eye view

Like the quiet ambience. Good get away from bustle of city. Windy n nice bird’s eye view at balcony to cityscape. Friendly n helpful staff Overall hotel seems clean well kept but wonder why the bath curtain is not changed when it’s stained with mold. Not an expensive item to change often.
Stayed 2 nights in Dec 2017
Verified

8/10 Good

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great View

Good sencery view. Live band and DJ are awesome.
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

nice room, good service with friendly staff.
Verified

8/10 Good

RENZ MARK DANYL RAMOS

Liked: Cleanliness, staff & service, room comfort

Hotel on a hill top

Hotel is on top of a hill and to get to city area one must arrange for transport to get there. Suitable for guest who want to stay a bit further from the city. Getting the deluxe room will give you a good view. Some of the amenities could use some upgrading as it looks quite old. Nevertheless their staff made up for the amenities being old as they were very helpful and attentive. Kudos for always being so hospitable and always having a smile on their faces.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Very comfortable. Excellent breakfast spread.
Verified

10/10 Excellent

nrlmsr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What you see is what you'll get.

I got the Deluxe Room for 2 pax, we even got the 1 for 1 Spa. Food was great and the romm great too. The view from the balcony was even greater.
Verified

6/10 Okay

SOON HUA

Liked: Staff & service
Disliked: Cleanliness, room comfort

Stay here if you prefer some quiteness

Stay a night in this hotel to attend a colleague wedding dinner. There's nothing around the hotel where you can shop. Shuttle service is available to nearby shopping mall but the frequency is low. I asked for an iron and board but they only have one and only one burnt out iron and board for me. I guessed they can't be bothered with it as majority of the guest are here for holiday. The hotel is running and been maintain on a minimal standard. But I must comment that the staffs are friendly and responsive. I emailed them very last minute to arrange a pick up and they responded almost immediately and got the arrangement done.