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Crown Vista Hotel

3.5 star property
Hotel in Batam with 2 restaurants and a full-service spa

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Photo gallery for Crown Vista Hotel

City view
Terrace/patio
Lounge
Property entrance
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Hot Tub
  • Bar
  • Gym
  • Breakfast included
  • Pool

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • City view
  • 42 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Hair dryer
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Hair dryer
Private bathroom
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Hair dryer
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Bidet
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Kompleks Top View Garden, Batam, Batam Island, 29432

What's nearby

  • Grand Batam Mall - 6 min drive - 2.5 miles
  • BCS Mall - 6 min drive - 2.5 miles
  • Nagoya Hill Mall - 8 min drive - 3.4 miles
  • Batam Centre Ferry Terminal - 8 min drive - 3.9 miles
  • Harbour Bay Ferry Terminal - 10 min drive - 4.5 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 25 min drive

Restaurants

  • ‪Edy Seafood - ‬5 min drive
  • ‪Mie Sagu Permata Baloi - ‬5 min drive
  • ‪Café Danau Toba - ‬5 min drive
  • ‪Rumah Makan Jaya Dado - ‬7 min drive
  • ‪Es Teler Baloi - ‬17 min walk

About this property

Crown Vista Hotel

Hotel near Batam Centre Ferry Terminal
At Crown Vista Hotel, you can look forward to a free breakfast buffet, a terrace, and a coffee shop/cafe. Indulge in a body treatment, a massage, and a body wrap at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Limo/town car service, massage treatment rooms, and concierge services
  • A computer station, a front-desk safe, and an elevator
  • Guest reviews say good things about the overall condition
Room features
All 83 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and bidets
  • 32-inch flat-screen TVs with satellite channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 5:00 PM on request
  • Free area shuttle
  • Ferry terminal shuttle (surcharge)
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • New Shangrila Restaurant
  • Scenery

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 18 to November 18:
  • Fitness facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 300000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: IDR 100000.00 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 7 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Crown Vista
Crown Vista Batam
Crown Vista Hotel
Crown Vista Hotel Batam
Vista Hotel Batam
Crown Vista Hotel Hotel
Crown Vista Hotel Batam
Crown Vista Hotel Hotel Batam

Frequently asked questions

Does Crown Vista Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7 AM–7:30 PM. The pool is closed seasonally each year from November 18 to November 18.

Is Crown Vista Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crown Vista Hotel?

Self parking is free at this property.

What time is check-in at Crown Vista Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Crown Vista Hotel?

Check-out is at noon.

Does Crown Vista Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM–5:00 PM on request. A fee of IDR 100000.00 per vehicle applies.

Where is Crown Vista Hotel located?

Situated in Batam, this spa hotel is within 3 mi (5 km) of BCS Mall, Grand Batam Mall, and Maha Vihara Duta Maitreya Temple. Maha Vihara Duta Maitreya Buddhist Temple and Nagoya Hill Mall are also within 3 mi (5 km).

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Crown Vista Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 81 reviews
Rating 8 - Good. 33 out of 81 reviews
Rating 6 - Okay. 19 out of 81 reviews
Rating 4 - Poor. 4 out of 81 reviews
Rating 2 - Terrible. 2 out of 81 reviews

7.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Chean Veen

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Short of being a resort and yet a hotel slightly far from town, the only comfort that the hotel provides is free shuttle services and an extremely friendly and bilingual service team who goes all out to help customers. If only facilities and amenities could be upgraded, I would have given it a 4 star rating.
Stayed 2 nights in Dec 2023

10/10 Excellent

Elly

Liked: Cleanliness, staff & service, property conditions & facilities
This is easily one of the best hotel in Batam, the view is amazing! We are going to stay here again on Christmas and New year! But the breakfast is horrible, I am sorry but all the cakes are hard and cold. Maybe if there’s pancake made fresh and warm bread with cheese that will be wonderful. I don’t even see oranges offered, food are so little at a time so it always runs out. The taste of the food is also not on par with other similar hotel. It’s a shame because the decor and the hotel itself can easily be 5 stars! Marble side chair, balcony overlooking Batam. It is amazing view and stay overall.
Stayed 1 night in Dec 2024

6/10 Okay

CHEE KWONG

Liked: Staff & service, amenities
View is good as long it is not facing the residential property which is 30m apart. Breakfast is OK. Room needs upgrade as it is old, dark and got some odor as well as the corridor. Floor dusty. Gym facilities and pool is ok , however the spa pool a bit dirty.
Stayed 1 night in Mar 2023

4/10 Poor

shashank

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The location is wonderful, The property is dilapidated and not maintained. Sofas have stains. Understand that it was a quarantine facility during COVID times and has not been upgraded since. The drinks menu in the bar is very limited, the live band though on a Saturday night was awesome, still the bar was deserted. It overseas the city and there is a nice balcony but not well kept. The noise from the traffic on the highway below and the mosque is very disturbing in the room. The staff though was pretty cordial. Limited vegetarian options in the menu.
Stayed 2 nights in Dec 2023

10/10 Excellent

Hock Ann Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Chua

Liked: Staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

IRWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 days vacation in Batam

Stayed 2 nights in Aug 2023

10/10 Excellent

Kamsani

Stayed 1 night in Jul 2023

6/10 Okay

anna

Stayed 2 nights in Mar 2020

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crown Vista is on a hill side overlooking the City of Batam. It has a nice breeze current that sweeps up the hill making the climate very pleasant. The hotel has a clean large first class swimming pool and hotel provides regular daily free shuttles to two different large malls. Staff are very friendly professional and top notch. Can not say enough about the pleasant staff.
Stayed 2 nights in Feb 2020

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay staff were all very positive friendly and efficient.Used the large swimming pool daily. It was not busy clean and warm. The hotel has a free shuttle bus to two different malls. The Naygota Mall is bigger and much better with more choices for stores and restaurants. Mall meals are reasonable and varied. Both malls have large supermarkets that are very good for picking up soft drinks, fruit and snacks. Hotel drinks are over priced by several hundred per cent.
Stayed 4 nights in Feb 2020

8/10 Good

Faizal

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Chan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not near to mall, but they provide shuttle or you can book grab. Breakfast not much variety. Overall are fine and value for money.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tres bon accueil, personel tres agréable et a l ecoute
Stayed 1 night in Mar 2019

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice get away

The hotel staff was nice and friendly. I was picked up from the ferry terminal by the hotel driver he was very friendly. Upon checkin the front desk staff was very friendly as well. The D-nest bar was good as well the food was good and they had a few craft beer that were nice as well. The band there was quite good as well.
Stayed 2 nights in Sep 2019

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was pleasant and the staff was kind to allow me to check in earlier.
Stayed 1 night in May 2019

8/10 Good

Clair

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Noisy

On both nights of our stay, it was very noisy. We were in room 222, the receptionist informed us on our second night it’s because there’s a wedding and the ballroom is just above our room. After complaining about, the receptionist by the name of Windy did not bother offering to move us to another room despite my husband asking her to.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The decoration of the room could have much better with just paint in soft colours and not wallpaper.
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i checked in on the 22/12/18 and stayed till 24/12/18. During the 2 days of stay, I thoroughly enjoyed my stay. Firstly , I was greeted with a big surprise. The front office has upgraded me from a standard to Deluxe room. The room is not only neat and tidy,but what i like most is the huge balcony with chairs and tables. Facing the view, there's a huge screen. My son was happy to sip his drinks and enjoyed the viewing the screen. at that time, it was on football. Staff are friendly and I give credit to the front office manager, David. He replies promptly . Hotel has a free shuttle to BCS and Nagoya Hill to and fro. It has a spa, I did my facial, massage and eye treatment for Singapore 50. It is really good . I am sure, i will visit again and stay in the same hotel again.
Stayed 2 nights in Dec 2018

8/10 Good

Ravindran

Liked: Cleanliness, staff & service
Nice and quite place but no mini shops to buy things . Need to take taxi if wants to buy things
Stayed 1 night in Dec 2018

8/10 Good

Michan, 日本

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
照明が暗い。コンセントの位置が悪い。
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018