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Wyndham Panbil Batam

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A poolside area with lounge chairs and a view of a natural landscape. - Wyndham Panbil Batam (Batam)
A rooftop restaurant with tables and chairs, a view of the city skyline, and a wooden ceiling structure. - Wyndham Panbil Batam (Batam)
A modern living room with a sofa, chairs, a coffee table, and a chandelier. There is a large window with a view of greenery. - Wyndham Panbil Batam (Batam)
A hotel room with a large bed, a television on a wooden cabinet, and a view of a landscape through large windows. - Wyndham Panbil Batam (Batam)
A modern lobby with a glass reception desk, seating area, and a patterned carpet. - Wyndham Panbil Batam (Batam)
Luxury
5.0 star property
8.8

Excellent

Rooftop terrace with lake views

Overlooking a tranquil lake, this five-star retreat offers a peaceful escape near Panbil Nature Reserve. The massive pool provides a serene setting for relaxation, with food and drinks served poolside. Guests can indulge in authentic Korean cuisine at the on-site Arirang restaurant.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking (Garden)

A hotel room with a large bed, two bedside tables with lamps, a chair, a desk with a mirror, and a window with curtains.

Deluxe Room, 1 Queen Bed, Non Smoking (Garden)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Smoking (Garden)

A hotel room with a large bed, two bedside tables with lamps, a chair, a desk with a mirror, and a window with curtains.

Deluxe Room, 1 Queen Bed, Smoking (Garden)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking (Lake)

A hotel room with a large bed, two bedside tables with lamps, a chair, a desk with a mirror, and a window with curtains.

Deluxe Room, 1 Queen Bed, Non Smoking (Lake)

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Smoking (Lake)

A hotel room with a large bed, two bedside tables with lamps, a chair, a desk with a mirror, and a window with curtains.

Deluxe Room, 1 Queen Bed, Smoking (Lake)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking (Garden)

A hotel room with two beds, a desk, a chair, a lamp, and a framed picture on the wall.

Deluxe Room, 2 Twin Beds, Non Smoking (Garden)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Smoking (Garden)

A hotel room with two beds, a desk, a chair, a lamp, and a framed picture on the wall.

Deluxe Room, 2 Twin Beds, Smoking (Garden)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking (Lake)

A hotel room with two beds, a desk, and a TV. The room has a large window with a view of the outdoors.

Deluxe Room, 2 Twin Beds, Non Smoking (Lake)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Smoking (Lake)

A hotel room with two beds, a desk, and a TV. The room has a large window with a view of the outdoors.

Deluxe Room, 2 Twin Beds, Smoking (Lake)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed, Non Smoking (Lake)

A modern hotel room with a large bed, a TV, a dining area with a table and chairs, and a view of the outdoors.

Grand Suite, 1 King Bed, Non Smoking (Lake)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Non Smoking (Garden)

A hotel room with a large bed, a desk with a chair, a sofa, a TV, and a window with curtains.

Grand Suite, 1 King Bed, Non Smoking (Garden)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, Multiple Beds, Non Smoking

A hotel room with a large bed, a television on a wooden cabinet, and a view of a landscape through large windows.

Presidential Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Minister)

A modern living room with a sofa, chairs, a coffee table, and a chandelier. There is a large window with a view of greenery.

Suite, 1 King Bed, Non Smoking (Minister)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Smoking (Garden)

A hotel room with a bed, a desk with a mirror, a dresser, a vanity with a sink, and a walk-in closet.

Executive Room, 1 King Bed, Smoking (Garden)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Garden)

A hotel room with a bed, a desk with a mirror, a dresser, a vanity with a sink, and a walk-in closet.

Executive Room, 1 King Bed, Non Smoking (Garden)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Smoking (Lake)

A modern hotel room with a large bed, a sitting area with a sofa and a coffee table, a small kitchen area, and a view of the outdoors.

Executive Room, 1 King Bed, Smoking (Lake)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Lake)

A modern hotel room with a large bed, a sitting area with a sofa and a coffee table, a small kitchen area, and a view of the outdoors.

Executive Room, 1 King Bed, Non Smoking (Lake)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Batam, Wyndham Panbil Batam is in the business district and near the airport. Eska Wellness Spa and Batam Centre Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Mega Mall and BCS Mall. Panbil Nature Reserve and Grand Batam Mall are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Batam travel guide
Map
Jl Ahmad Yani, Batam, Batam Island, 29433

What's nearby

  • Eska Wellness Spa
    1 min walk - 0.0 miles
  • Panbil Nature Reserve
    19 min walk - 1.0 mile
  • Kepri Mall
    5 min drive - 1.4 miles
  • Grand Batam Mall
    14 min drive - 5.3 miles
  • Nagoya Hill Mall
    16 min drive - 5.6 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim)
    22 min drive

Restaurants

  • Sunrise Café
    1 min walk
  • Panbil Food Court
    20 min walk
  • Pujasera Batamindo
    4 min drive
  • Andaliman Restaurant
    1 min walk
  • Warung Teppanwest
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Andaliman Coffee Shop
  • Kayu Manis Lounge and Bar
  • La Bella Vita

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 24 2026 to December 15 2026 (dates subject to change):
  • One of the bars/lounges
The property will be renovating from September 24 2026 to December 15 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 450000.0 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: IDR 600000
  • New Year's Eve (December 31) Gala Dinner per child: IDR 300000 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: IDR 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 55112, 9120308541453

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Wyndham Panbil Batam have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Wyndham Panbil Batam pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Wyndham Panbil Batam?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Wyndham Panbil Batam?

Check-out is at noon.

Where is Wyndham Panbil Batam located?

This family-friendly Batam hotel is located near the airport, within 1 mi (2 km) of Eska Wellness Spa and Panbil Nature Reserve. Batam Centre Ferry Terminal and Mega Mall are also within 6 mi (10 km).

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Reviews

Wyndham Panbil Batam Reviews

8.8

Excellent

9.0

Cleanliness

7.4

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 182 out of 326 reviews
Rating 8 - Good. 105 out of 326 reviews
Rating 6 - Okay. 28 out of 326 reviews
Rating 4 - Poor. 7 out of 326 reviews
Rating 2 - Terrible. 4 out of 326 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Panbil Nature reserve was at a walkable distance. excellent options to spend time in nature.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Very friendly staff!~
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean and great service
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Perfect Choice

Very comfortable rooms and the Breakfast variety was amazing. Will surely stay here again
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Hotel was perfect from the time I checked in. This is my 2nd time I am staying in this great hotel
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the lake. In-room service was quick and staff was courteous. Checkin and Checkout was fast and problem free.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the tranquility of the vicinity. It was relaxing. I love that it is near to the nature reserve too. The hotel provides shuttle services to the popular malls as well as the nature reserve.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Always a great stay in Wyndham Panbil, whose name was Best Western. My family always stay in the hotel for few days every year. The lake view from hotel room or swimming pool offer a great view which makes it suitable place for healing. Top recommendation.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the tranquil environment. Peace and quiet. Beautiful scenery of lake just looking out of my room window. The restaurants are excelent both in service and quality of food. The br3akfast was excellent. First time I experienced Teppanyaki Steak cooked in front of me for breakfast in hotel. Highly recommended. Will come again.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Weekend gateway.

Room is enough for couple staying in Batam. Location is about 15 to 20 mins away from the malls. Driver has to make a u turn to return back to the hotel and not ideal in a raining day or at night. Staff is friendly and helpful although breakfast on Sunday was chaotic. It was better managed on Monday.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, spacious, well renovated, many lighting in the room for different areas, hotel provided ample drinking water and complimentary minibar drinks, friendly front desk. Breakfast was a bit confusing for new guests, long and confusing waiting for services like juice and egg station, they lack clear signage about how to order juice and egg from staff who lack English conversation skills. Location was a bit far from many popular areas. It stated that there was a medical center within the hotel but it was closed when my family was sick and needed to access medical help. The room was locked and the front desk said it would be closed for the whole day. We did not use the service but the hotel offers free shuttle to and from the ferry, that is helpful.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the lake view from my room was pretty nice, the restaurants' staff were very friendly and attentive, the overall atmosphere was good and the hotel was not overly crowded. Great that there is an Eska spa in the hotel as well. However, there was this female frontdesk staff who was a little rude - on one of the days, I went down to the frontdesk to ask her about what the complimentary coupon for the lobby bar entails. The next morning I called the reception to check if the mini bar was complimentary, apparantly that same female staff was on duty, and she must have heard it wrongly the first day and thought I was asking about the mini bar again, so she told me in a very sassy tone that she "ALREADY TOLD ME" that it was complimentary. I went on to explain that on the previous day, I was actually asking about the lobby bar, not the mini bar in the room, but she continued to argue with me. I felt that even if there wasn't a miscomm, she should have been more patient if a guest were to ask the same question. However, in my case it was two different qns. She should keep that attitude and tonality in check, and probably be retrained. If the frontdesk struggles to answer questions from guests, I suggest that the hotel should put small notes in the room to indicate such things, or have the frontdesk staff inform us upon arrival. Details like pool operating hours and mini-bar were left out etc.
Stayed 3 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked how sustainable the hotel is trying to be. Instead of offering bottled water to their guests, they gave us a huge water bottle with a tap connected to it, so we could fill the kettle and boil our water for drinking if needed. the room and facility are clean and comfortable. The staff are friendly and helpful. However, my companions and I found that the restaurant where we had our breakfast was somewhat lacking. the restaurant is open for breakfast from 6 a.m. - 10 a.m.. and when we went down at 9 a.m., the buffet was about empty already. I can understand if it's 30mins before 10 am but not an hour. it's inexcusable. We went down at 8 a.m. the next day. The buffet was also, almost empty. cold cuts were empty, the porridge was already finished. the sausages and bacon were also gone. we asked for a top-up for the porridge and waited for the others to be topped up. but when they top up the porridge, it was cold. the miso soup that we expected to be hot, was lukewarm. the chefs and service staff should at least maintain the buffet and not leave empty pots and cold food for their guests to eat, especially not early in the morning. Dinner at La Bella Vita however, was excellent. The food was fast, the service was good and so was the ambience.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our stay here- friendly and helpful staff that helped to make the trip more memorable. Felecia was very attentive to our needs by giving exceptional customer service. The entire place was very clean and nicely decorated.
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The room was a bit dated and the shower head was awkwardly situated on top of the tap which made me have to bend. However, breakfast was plentiful of local and international choice, and the swimming pool was nice.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good especially the breakfast spread.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
execllent hotel !
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff and a very nice hotel. Definitely stay again when in Batam.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Drinking water in the room, spacious room, excellent service
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was awesome. Big spread. Spoil for choices.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was sooo good, definitely will be back again!
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We wanted to pop over the national park but was told that we needed to especially book for this and they don't accept walk-ins. We didn't manage to try the spa as it was full when we were free.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for family trip

Good hotel for family vacation
Stayed 3 nights in Nov 2022