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Batam Star Hotel

Property class: 3

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Photo gallery for Batam Star Hotel

A neatly made bed with a white blanket and a folded towel on top, a wooden headboard, and a bedside lamp. - Batam Star Hotel (Batam)
A hotel with a signboard, multiple windows, and parked vehicles. - Batam Star Hotel (Batam)
A reception area with a fish tank, wooden chairs, and a trash can. - Batam Star Hotel (Batam)
A lobby with a reception desk, a clock, and a large window. - Batam Star Hotel (Batam)
A multi-story hotel with a beige facade and brown trim. There are several cars parked in front, and a few potted plants are visible on the sidewalk. - Batam Star Hotel (Batam)
Located close to Nagoya Hill Mall, Batam Star Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a restaurant. Stay connected with free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Room service

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Room options

View all photos for Room

A room with a wooden desk, a wicker chair, a wardrobe, and a television on the wall.

Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Nagoya (Lubuk Baja), a neighborhood in Batam, is home to Batam Star Hotel. Travelers who have shopping on the agenda can visit Nagoya Hill Mall and Grand Batam Mall, while those looking for another kind of activity may want to check out Batam Centre Ferry Terminal. Ocarina Park and East Coast Park are also worth visiting. Visit our Batam travel guide
Map
Komp. Nagoya Square, Block C. no. 64 – 68, Batam

What's nearby

  • Nagoya Hill Mall
    7 min walk - 0.4 miles
  • Grand Batam Mall
    5 min drive - 1.7 miles
  • BCS Mall
    5 min drive - 1.9 miles
  • Batam Centre
    17 min drive - 9.3 miles
  • Batam Center Shopping Area
    17 min drive - 9.3 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim)
    28 min drive

Restaurants

  • McDonald's
    3 min walk
  • Coto Makassar Anging Mamiri Tanah Longsor
    4 min walk
  • Sambel Mentah Bude Ida Jember
    1 min walk
  • Bakmi A.Kok
    3 min walk
  • Fat Willy's Bar
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Batam Star
  • New Star

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Is Batam Star Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Batam Star Hotel?

Check-in begins at 2 PM.

What time is check-out at Batam Star Hotel?

Check-out is at noon.

Where is Batam Star Hotel located?

Located in Nagoya (Lubuk Baja), this hotel is within 1 mi (2 km) of Nagoya Hill Mall and Harbour Bay Ferry Terminal. Grand Batam Mall and BCS Mall are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Batam Star Hotel Reviews

7.6

Good

7.6

Cleanliness

7.6

Location

8.0

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 5 out of 11 reviews
Rating 6 - Okay. 3 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Batam star review

The location is good for a day or two. However the room is not ventilated and is smelly. Not at all good for non-smokers. The area is safe but seedy. Ok for people looking for value rather than amenities.
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

AMINI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe to stay nearby mosque around the street

Good service and excellent
Stayed 2 nights in Feb 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
They did not receive my confirmed booking so end up with the higher floor. I hope hotels.com can improve and inform the hotel and verified that the hotel have received the booking.
Stayed 2 nights in Dec 2017
Verified review

4/10 Poor

Rob

Disliked: Cleanliness, staff & service, property conditions & facilities

Cheap hotel, not as advertised, batam is horrible

The hotel is located in the middle of the ghetto (which is what Batam is). This is not visible from the strategically taken picture of the front of the hotel. As a white tourist, expect to get ripped off everywhere you turn. They will over charge you for all taxi rides despite negotiation and for food and even when changing money lied and said the advertised price is only for $100 or more and gave themselves a 16% commission on the money I changed. There is absolutely no reason to visit this island. There is nothing to do but a couple of malls. You cannot walk around without people staring at you and yelling at you to try to extort money from the rich tourists. The prices are cheap but you will not get the cheap prices. You are much better off staying in Singapore where people are honest and will not take advantage of you. If these people wanted tourists then they should be treating them a little better but maybe I'm the only one who notices what's going on. Back to the hotel, there was a creepy abandoned building right next to my unlocked hotel window. Stains, hairs, and tears all over the disgusting bedding and towels. When the towels were wet after use they smelled like cigarette / wet dog. There is no possible way that the sheets were washed after the last guest stayed because there is no way to get that much hair back on the sheets after washing. There was mold growing on the ceiling in the bathroom and the floor in the bathroom and ants crawling all over
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Good stay!

Affordable price with acceptable service. It is good when you are travelling on budget.
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
simple breakfast, expected from budget price. would be nice if had small fridge in the room. overall nice room.
Verified review

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and clean new wide room

Good, we are staying for leisure that's excellent with near shopping center, many food, massages, and the room is clean, good wifi. Seems like after renovated room.
Verified review

8/10 Good

Moo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2018
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Jun 2017
Verified review

8/10 Good

TAEJUNE

Liked: Cleanliness, staff & service
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort