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Batam Marriott Hotel Harbour Bay

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Photo gallery for Batam Marriott Hotel Harbour Bay

A luxurious outdoor pool area with tiered seating and a view of the sea. - Batam Marriott Hotel Harbour Bay (Batam)
A modern hotel lobby with a wooden reception desk, seating area, and large windows overlooking a body of water. - Batam Marriott Hotel Harbour Bay (Batam)
A spacious lobby with high ceilings, large windows offering a view of the water, and a modern interior design featuring wooden accents and comfortable seating areas. - Batam Marriott Hotel Harbour Bay (Batam)
A waterfront Marriott hotel with multiple buildings, a marina with yachts, and a view of the ocean. - Batam Marriott Hotel Harbour Bay (Batam)
A long, covered outdoor seating area with tables and chairs, overlooking a body of water with boats. - Batam Marriott Hotel Harbour Bay (Batam)
Luxury
5.0 star property
9.4

Exceptional

Serene harbor retreat with spa

Overlooking the harbor, the rooftop bar offers fabulous sunset drinks in a lively atmosphere. Downstairs, the ESKA spa provides rejuvenating treatments. The Chinese restaurant serves delicious dim sum while the Goji restaurant offers fantastic international cuisine.

Popular amenities

  • Pool
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Club Room, 2 Double Beds

A hotel room with two beds, a TV, a small table, and a window with curtains.

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Club Room, 1 King Bed

A modern hotel room with a large bed, a seating area with a sofa and armchairs, a television, and a view of the city.

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds

A hotel room with two beds, a TV, a small table, and a window with curtains.

Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Executive Suite, 1 Bedroom

A modern hotel room with a large TV, a sofa, a small table, and a bed.

Executive Suite, 1 Bedroom

  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a large bed, a sofa, a small table, and a TV.

Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Smoking, Balcony

A hotel room with a large bed, a desk, a TV, and a balcony with a view of palm trees.

Room, 1 King Bed, Smoking, Balcony

  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Ocean View

A hotel room with a large bed, a sofa, a small table, and a TV.

Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds, Balcony

A hotel room with two beds, a TV, a small table, and a window with curtains.

Room, 2 Double Beds, Balcony

  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 2 Double Beds, Ocean View

A hotel room with two beds, a TV, a small table, and a window with curtains.

Room, 2 Double Beds, Ocean View

9.6 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Presidential Suite, 1 Bedroom

A modern bedroom with a large bed, a TV, and a view of the sea.

Presidential Suite, 1 Bedroom

  • Ocean view
  • 168 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free wired internet

About the neighborhood

Located in Nagoya (Lubuk Baja) neighborhood, Batam Marriott Hotel Harbour Bay is connected to a shopping center. Barelang Bridge and Nuvasa Bay Sign are notable landmarks, and travelers looking to shop may want to visit Nagoya Hill Mall and Grand Batam Mall. Harbour Bay Ferry Terminal and Maha Vihara Duta Maitreya Temple are two other places to visit that come recommended. With kayaking, parasailing, and motor boating nearby, you'll find plenty of adventures in the water. Visit our Batam travel guide
Map
Harbour Bay Downtown, Jalan Duyung, Kel Sungai Jodoh, Kec Batu Ampar, Batam, Batam Island, 29453

What's nearby

  • A suspension bridge at sunset with a calm river, greenery, and a small pavilion.
    Barelang Bridge
    44 min drive - 18.5 miles
  • Grand Batam Mall
    4 min drive - 2.1 miles
  • BCS Mall
    4 min drive - 2.4 miles
  • Nagoya Hill Mall
    4 min drive - 1.4 miles
  • Batam Centre
    16 min drive - 9.7 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim)
    37 min drive

Restaurants

  • Altitude Rooftop Bar & Lounge
    5 min walk
  • Wey Wey Live Seafood
    3 min walk
  • Goji Kitchen & Bar
    4 min walk
  • Golden Palace
    11 min walk
  • Momoo Juice Bar & Coffee
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 8:00 PM
  • Onsite parking available only on request
  • Self parking on site (IDR 70,000 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 302,500 for adults and IDR 151,250 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Altitude
  • Goji Kitchen+Bar
  • Jiang He
  • Mill&Co

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Body treatments
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2020
  • Comprehensive food waste policy
  • Double-glazed windows
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 665500.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 302500 for adults and IDR 151250 for children
  • Airport shuttle fee: IDR 390000 per vehicle (one-way, maximum occupancy 0)
  • Self parking fee: IDR 70000 per day
  • Rollaway bed fee: IDR 665500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 55111, 8120003701583

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Batam Marriott Hotel Harbour Bay have a pool?

Yes, this property has an outdoor pool.

Is Batam Marriott Hotel Harbour Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for IDR 70000 per day.

What time is check-in at Batam Marriott Hotel Harbour Bay?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Batam Marriott Hotel Harbour Bay?

Check-out is at noon.

Does Batam Marriott Hotel Harbour Bay provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 390000 per vehicle applies.

Where is Batam Marriott Hotel Harbour Bay located?

Located in Nagoya (Lubuk Baja), this luxury hotel is 0.2 mi (0.3 km) from Harbour Bay Ferry Terminal and within 3 mi (5 km) of Nagoya Hill Mall and Grand Batam Mall. Maha Vihara Duta Maitreya Temple and Batam Centre are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Batam Marriott Hotel Harbour Bay Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 114 out of 147 reviews
Rating 8 - Good. 20 out of 147 reviews
Rating 6 - Okay. 7 out of 147 reviews
Rating 4 - Poor. 3 out of 147 reviews
Rating 2 - Terrible. 3 out of 147 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying in this hotel,rooms are clean,only the pillows are too soft,the hair dryer ain’t working well but we immediately got a replacement. The breakfast spread was good but seafood buffet was a little overpriced though. Their staffs were very friendly and helpful. Very nice experience staying with them and will definitely stay there again!
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Execellent Service and friendly Hotel Staffs
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is wonderful and staff are helpful and friendly. Will come back again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located next to Harbour Bay cruise terminal, makes check-in a breeze. The new K Square mall also provide free shuttle to the mall from this hotel on a daily basis. Rooftop bar is another place to chill for evening drinks overlooking the sea. Well spread options for breakfast at Goji rstn. Overall good experience and will come back to stay at Marriott Batam Harbour Bay again!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location - conveniently located next to Harbour Bay Batam cruise centre, making checking-in a breeze for return trip. Beside, Harbour Bay Mall with quite a few f&b options too. Hotel room - clean with comfortable beds. All good except can hear guests talking along the corridor, especially when my room is just next to the lift. Request far from lift if you are a light sleeper. F&B - breakfast at Goji, well spread, love it. The rooftop bar is one place to chill over a drink and admire the night view. K Sqaure Mall provide free shuttle to the mall and back.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff are very friendly and helpful.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
All the staff are extremely friendly, room is very clean, spa is very good.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gym was well equipped and ample space
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff is very hospitable- excellent
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless…super clean! Amenities were great. And staffs went the extra mile to decorate the room as it was my birthday. Kuddos to all the staffs…polite, friendly & super helpful!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was clean. Very nice. Concierge team was good. All staff was very helpful. Would recommend this this hotel for stay.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The experience was simply amazing! From the time of check in, to the birthday surprise during breakfast, the staffs made the stay a cherished one. Kudos to all, you guys at Marriot have truly made my weekend special. Will definitely make marriot my choice again when I come to batam!! 🙏
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and beautiful room. Super friendly and helpful staff.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean and comfy room
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A special thanks to Ms Gracia who attend to my check in and check out of hotel. Her warm welcome makes me feel so great during my short staycation. And to all other staffs, they are all so polite and friendly. Keep up the good work! Definitely will visit again
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All hotel staff are very friendly and helpful. We enjoyed the stay a lot.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The room was clean, and the staff spoke to me casually. It was a very satisfying stay.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room is cleaned and quiet and spacious. Staff are friendly attentive and professional with courtesy. I would highly recommend this hotel to others. Thank you to all staff for making our stay wonderful. See you all again.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Amenities
The Batam Marriott Hotel was amazing from the staff, breakfast, cleanliness, the room and especially the view to the sea.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a few great days here, staffs were very friendly and helpful. My wife celebrated her birthday and the staffs were enthusiastically making her stay wonderful and memorable. Good for a quiet getaway of relaxation and rest.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service are great. Rooms are big and clean. Will stay here again.
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early in the morning will hear the ferries. Served good breakfast.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in the deluxe twin ocean view room. Very beautiful hotel . Would stay longer next round. Must swim in their pool. Infinity pool without the heavy price tag.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Everything was great from the time you step in.although there are some hiccups, their service recovery was excellent!
Stayed 2 nights in Jun 2025