Ratings based on 993 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 16, 2024 on Expedia
Loved it all
Comment from Hotel Management
Apr 16, 2024 by Pines, Hotel Management
Hi Diana, Thank you for choosing and for sharing your delightful experience. We're thrilled you loved it all. We can't wait to welcome you back!Best,The Pines Resort Team
by A verified traveler
Posted Apr 13, 2024 on Expedia
We got in late around midnight. The staff was very helpful, polite, and welcoming. Our chalet was super clean and comfortable.
Comment from Hotel Management
Apr 15, 2024 by Pines, Hotel Management
Hi Christopher, Thanks for choosing us and sharing your wonderful experience. We value your kind words about our staff and chalet. Looking forward to hosting you again!Best,The Pines Resort Team
by A verified traveler
Posted Apr 12, 2024 on Expedia
best place ever❤️❤️
Comment from Hotel Management
Apr 12, 2024 by Pines, Hotel Management
Hi Arman, We are thrilled to hear about your fantastic experience! Your feedback is truly valued, and we can't wait to welcome you back soon!Best,The Pines Resort Team
by A verified traveler
Posted Apr 5, 2024 on Expedia
Amazingly beautiful and serene
Comment from Hotel Management
Apr 6, 2024 by Pines, Hotel Management
Hi David, We appreciate your choice to stay with us and for sharing your delightful experience. It warms our hearts to hear that you found our resort amazingly beautiful and serene. We look forward to welcoming you back!Best,The Pines Resort Team
by A verified traveler
Posted Mar 29, 2024 on Expedia
The resort and entire area of Bass lake is beautiful!
Comment from Hotel Management
Mar 31, 2024 by Beth R.-Front Desk, Hotel Management
Thank you for the kind words and 4 stars! We hope you will return for a future stay with us! Safe travels!
by A verified traveler
Posted Mar 24, 2024 on Expedia
Comment from Hotel Management
Apr 15, 2024 by Pines, Hotel Management
Hi Alexandra, A perfect score! We're thrilled to have exceeded your expectations. We appreciate your choice and can't wait to welcome you back soon.Best,The Pines Resort Team
by A verified traveler
Posted Mar 11, 2024 on Expedia
Comment from Hotel Management
Mar 31, 2024 by Beth R.-Front Desk, Hotel Management
Thank you for the 5 stars! We appreciate the feedback and hope you will return for a future stay!
by A verified traveler
Posted Mar 10, 2024 on Expedia
Comment from Hotel Management
Mar 11, 2024 by Beth R.-Front Desk, Hotel Management
Thank you for 5 out of 5! Let us know if we can do anything at all on your next stay!
by A verified traveler
Posted Feb 4, 2024 on Expedia
Great experience
Comment from Hotel Management
Feb 6, 2024 by Pines, Hotel Management
Hi John, Thank you for choosing and sharing your experience. We appreciate your kind words and are delighted to hear that you had a great time. Our team strives to provide exceptional service and create memorable experiences. We look forward to welcoming you back!Best,The Pines Resort Team
by A verified traveler
Posted Jan 31, 2024 on Expedia
Very nice place
Comment from Hotel Management
Feb 2, 2024 by Pines, Hotel Management
Hi Richard, Thank you for choosing our resort and for sharing your experience. We're delighted to hear that you found our place to be very nice. We have many other wonderful features that we're sure you'll love. Please do visit us again in the future!Best,The Pines Resort Team