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Holiday Inn Basingstoke by IHG

4.0 star property
Seamless service awaits travelers at this Basingstoke hotel, near Festival Place shopping and Milestones Museum exhibits.

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Photo gallery for Holiday Inn Basingstoke by IHG

Exterior - Holiday Inn Basingstoke by IHG (Basingstoke)
Lobby lounge - Holiday Inn Basingstoke by IHG (Basingstoke)
Bar (on property) - Holiday Inn Basingstoke by IHG (Basingstoke)
Meeting facility - Holiday Inn Basingstoke by IHG (Basingstoke)
Bar (on property) - Holiday Inn Basingstoke by IHG (Basingstoke)
Located in central Basingstoke, Holiday Inn offers comfort and practicality. Guests relax in the Open Lobby restaurant after sightseeing and enjoy convenient dry cleaning services. Free self-parking is available, and many praise the attentive staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Double Sofa Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Basingstoke, Holiday Inn Basingstoke by IHG is in the business district and near a train station. The Vyne and Jane Austen's House Museum are notable landmarks, and some of the area's popular attractions include The Anvil and Basingstoke Leisure Park. Festival Place and Milestones Museum are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Basingstoke travel guide
Map
Grove Road, Basingstoke, England, RG21 3EE

What's nearby

  • Willis Museum
    17 min walk - 0.9 miles
  • Wote Street Willy
    17 min walk - 0.9 miles
  • Viables Crafts Centre
    18 min walk - 1.0 mile
  • The Anvil
    4 min drive - 1.3 miles
  • Festival Place
    4 min drive - 1.3 miles

Getting around

  • Basingstoke Station
    8 min drive
  • Farnborough (FAB)
    33 min drive

Restaurants

  • The Maidenhead Inn
    18 min walk
  • The Tea Bar
    17 min walk
  • Omakase Japanese Restaurant
    16 min walk
  • The RAJ
    11 min walk
  • The Post Box
    17 min walk

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  • Restaurant
  • Breakfast available
  • 24/7 front desk
8.8 out of 10, Excellent, 8 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Open Lobby

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (807 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - GB 207421736
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses some wind, solar, and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Basingstoke by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Basingstoke by IHG?

Check-in start time: 2:00 PM; Check-in end time: 8:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Basingstoke by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Basingstoke by IHG located?

Situated in the business district, this hotel is 1.2 mi (2 km) from Festival Place and within 3 mi (5 km) of The Anvil and Basingstoke Leisure Park. Milestones Museum and The Vyne are also within 6 mi (10 km). Basingstoke Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Basingstoke by IHG Reviews

8.2

Very Good

8.6

Cleanliness

7.4

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 244 out of 597 reviews
Rating 8 - Good. 202 out of 597 reviews
Rating 6 - Okay. 87 out of 597 reviews
Rating 4 - Poor. 36 out of 597 reviews
Rating 2 - Terrible. 28 out of 597 reviews

Reviews

Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent service but slightly let down by a lack of staff during the afternoon and evenings over a weekend. Limited menu for the restaurant. Superb breakfast service. Very comfortable and well equipped rooms.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room with excellent breakfast.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice upgraded room but needs a bigger bed. Staff at breakfast were very slow and often nowhere to be seen. Poached eggs took 15 mins and were hard on arrival. Nice hotel, good location, plenty parking. Just needs more attention by breakfast staff!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Chris

Clean room Good price Happy with the hotel
Stayed 1 night in Nov 2025
Verified

6/10 Okay

stephen

Liked: Cleanliness, staff & service
On arrival, there was nobody on the reception desk, and after waiting for a short while we had to go and find a staff member to check us in. The rooms whilst dated were clean and comfortable. Having booked a dinner bed and breakfast rate, we were disappointed to find that the dinner options were very limited, due to the hotel being refurbished according to a staff member. Breakfast buffet the following morning was fine, there was a good choice of hot and cold food. The coffee machine was out of beans though and once refilled would not work, which was disappointing. Overall a decent hotel, the main issue being the renovation and an apparent shortage of staff.
Stayed 1 night in May 2026
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service, room comfort
Last minute stay but clean, comfortable and a pleasant member of staff on reception !
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service of high quality throughout. A pleasing overall experience .Hopefully to be repeated in the future. Well done .
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again, very friendly staff.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean modern property. Staff very friendly and helpful.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Carolyne

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel which was ideally located for our trip.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and nice breakfast
Stayed 1 night in Dec 2024
Verified

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
We had an issue with the shower head hose, but asked for maintenance to sort it. Which they did promptly which was very nice. The ac didnt work our entire 5 day stay, which was very unfortunate, as it was incredibly hot. We did not eat at the property, can not review that aspect. Their were little cleaning things that could be attended to, such as someone hung banners in our room, and they could have been taken down entirely instead of leaving staples and buts of paper on the walls. The bin bags for the garbage cans are very small, and you cant out much in them before the bin bag falls inside. The tip outside was over flowing, with many pallets laying about. Which was unfortunate. But what can you do when you get a large delivery. Still a nice friendly place to stay.
Stayed 5 nights in May 2026
Verified

4/10 Poor

Amanda

Liked: Amenities
Hotel rooms let this holiday inn down the staff are very attentive, the room was clean, the bed is very uncomfortable, the pillows lumpy and the air con didn’t seem to be working, very disappointed as we have stayed holiday inns all over the country, this has been the worst
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Terry

Liked: Cleanliness, staff & service
Rooms are very tired but its a budget Hotel so you get what you pay for. Staff very good breakfast was ok.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel for short stays

It's a very nice hotel, situated well not expensive our breakfast was lovely lots of choice
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Christopher

Liked: Amenities
Always consistently good, staff always pleasant helpful and friendly.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good stay, staff were vey helpful and polite and made the room extra special for my friends birthdays 😊
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always know you get a decent room at a Holiday Inn. Free parking was good. Staff were very friendly and helpful.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

ravinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly staff. Good choice in dining options.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Great staff who are very friendly helpful and guest oriented. The rooms are clean, comfy bed, good food options but could do with some improvements to the structure.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant staff were especially helpful
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly stay

Lovely stay very welcoming staff and helped us out when we was in need with a sewing kit which Was extremely helpful
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good nights sleep.

Clean, good size comfortable room with easy parking.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities
Having a Lounge area where you can relax and have a drink,,very good,
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jennifer

The staff were unfailingly helpful and pleasant. The room was clean and comfortable
Stayed 2 nights in Aug 2024