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Pullman Basel Europe

4.0 star property
A peaceful urban retreat in Basel City Centre where travelers can relax in natural surroundings while staying connected to the convenience of city life

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Photo gallery for Pullman Basel Europe

Breakfast, lunch and dinner served - Pullman Basel Europe (Basel)
Meeting facility - Pullman Basel Europe (Basel)
Breakfast, lunch and dinner served - Pullman Basel Europe (Basel)
Classic Room | Premium bedding, minibar, in-room safe, desk - Pullman Basel Europe (Basel)
Exterior - Pullman Basel Europe (Basel)
Travelers find a quiet escape at Pullman Basel Europe in Basel City Centre, where a garden and sunny terrace create a peaceful atmosphere. The hotel's Bistro Europe serves meals throughout the day, and guests can enjoy coffee or tea in the lobby.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

View all photos for Superior Twin Room, 1 Double Bed

Superior Twin Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Superior Twin Room, 1 Double Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, 1 Double Bed

Deluxe Twin Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 1 Double Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room

Classic Room | Premium bedding, minibar, in-room safe, desk

Classic Room

9.8 out of 10
Exceptional
(29 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Classic Room, 1 Twin Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 Double Bed, Terrace, Garden View

Classic Room, 1 Double Bed, Terrace, Garden View | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Double Bed, Terrace, Garden View

Highlights

Soundproofed
Air conditioning
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed
  • Garden view

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About the neighborhood

Located in Basel City Centre, a neighborhood in Basel, Pullman Basel Europe is near a metro station. Antique Museum and Collection Ludwig and Caricature and Cartoon Museum are cultural highlights, and some of the area's activities can be experienced at Petite Camargue Alsacienne Nature Reserve and Rheinfelden Golf Course. Botanischer Garten der Universitat and Basel Natural History Museum are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Basel travel guide
Map
Clarastrasse 43, Basel, BS, 4058

What's nearby

  • Rathaus, Basel Town Hall - Switzerland
    Marktplatz
    13 min walk - 0.7 miles
  • Basel Art Museum featuring street scenes
    Basel Art Museum
    14 min walk - 0.8 miles
  • Basel featuring a river or creek and a city
    Basler Muenster
    15 min walk - 0.8 miles
  • Congress Center Basel
    2 min walk - 0.1 miles
  • Basel University
    11 min walk - 0.6 miles

Getting around

  • Marktplatz Tram Stop
    11 min walk
  • Basel Bad Station
    12 min walk
  • EuroAirport Airport (BSL)
    19 min drive

Restaurants

  • Bistro Europe & Lobby Bar
    1 min walk
  • M Club
    1 min walk
  • The Auld Dubliner
    1 min walk
  • Beschle Confiseur & Chocolatier
    3 min walk
  • Heritage Restaurant
    2 min walk

About this property

Pullman Basel Europe

Upscale hotel located in Basel City Centre
You can look forward to a terrace, shopping on site, and a garden at Pullman Basel Europe. The on-site restaurant, Bistro Europe, offers breakfast, lunch, dinner, and light fare. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, free newspapers, and concierge services
  • A 24-hour front desk, meeting rooms, and an elevator
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 141 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and hair dryers
  • 55-cm LED TVs with cable channels
  • Electric kettles, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (CHF 27 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bistro Europe

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5,813 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-cm LED TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 65.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 65
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 27 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 65.00 (subject to availability)
  • Late check-out fee: CHF 65 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Basel Europe
Pullman Basel
Pullman Basel Europe
Pullman Europe
Pullman Europe Hotel
Pullman Europe Hotel Basel
Accor Hotel Europe Basel
Pullman Basel Europe Hotel
Pullman Basel Europe Hotel
Pullman Basel Europe Basel
Pullman Basel Europe Hotel Basel

Frequently asked questions

Is Pullman Basel Europe pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for CHF 27 per night.

What time is check-in at Pullman Basel Europe?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of CHF 65.00 (subject to availability).

What time is check-out at Pullman Basel Europe?

Check-out is at noon. Late check-out is available for CHF 65 (subject to availability).

Where is Pullman Basel Europe located?

Located in Basel City Centre, this hotel is within a 5-minute walk of Congress Center Basel and Rosentalanlage. St. Matthew Parish and Musical Theater Basel are also within 10 minutes. Marktplatz Tram Stop is 11 minutes by foot and University Tram Stop is 13 minutes.

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Reviews

Pullman Basel Europe Reviews

9.4

Exceptional

9.6

Cleanliness

8.6

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 572 out of 824 reviews
Rating 8 - Good. 207 out of 824 reviews
Rating 6 - Okay. 28 out of 824 reviews
Rating 4 - Poor. 11 out of 824 reviews
Rating 2 - Terrible. 6 out of 824 reviews

Reviews

10/10 Excellent

Shqipe

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay and very clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel. Room was large, bathroom spacious and amazing shower. Staff were super friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay here. The room was comfy and cozy. It has a kettle with tea options and a coffee machine. The lights had different settings which was really great. The bar area was nice. Staff were friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, lovely rooms, smelt nice
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff exceptional, helpful and friendly!
Stayed 1 night in Oct 2025

8/10 Good

michael

Big room and bathroom. Friendly reception staff. Location great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, good location, fantastic breakfast

Great stay, good location, fantastic breakfast.
Stayed 4 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly staff, amazing breakfast. Close proximity to the rain with plenty of things to do. Easy use of the tram from the hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sheikh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Staff are extremely helpful.
Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
All was amazing apart from trying to get served in the bar area, the barstaff seem to actively avoid making eye contact. Apart from that all great and reception staff were really helpful
Stayed 3 nights in Oct 2025

10/10 Excellent

FRANCESCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in central Basel. Friendly staff and the Basel Card for visiting tourists is a bonus. All local public transport for free.
Stayed 2 nights in Mar 2025

10/10 Excellent

Urs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay over the roofs of Basel

Excellent stay, received an upgrade to top floor, quiet and comfortable room, very well equipped and maintained Good breakfast Central location, all in walking distance
Stayed 1 night in Mar 2025

10/10 Excellent

Lai-ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class hotel in very convenient location town center.
Stayed 2 nights in Aug 2024

10/10 Excellent

Park Jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally satisfied. Good location, great service.
Stayed 3 nights in May 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel.

A superb hotel for my first visit to Basel. The rooms are large, clean and well appointed. There’s a good restaurant, very friendly and professional staff, and the tram is minutes walk away. I was very pleased and impressed with this hotel.
Stayed 2 nights in Apr 2025

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities
Good location and close to old town. Reasonable price.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good location. Hotel is big and clean, room was lovely and huge and got very good light. Reception staff could not have been nicer.
Stayed 1 night in Mar 2025

10/10 Excellent

Rajitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great outfit . Very convenient location !
Stayed 2 nights in Mar 2025

10/10 Excellent

TUGBA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff was so friendly 😊
Stayed 3 nights in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times, staff is impeccable, food is great. Easy walking distance to the city center
Stayed 1 night in Dec 2023

10/10 Excellent

stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Aug 2023

10/10 Excellent

stephen

5 star staff, very helpful and knowledgeable. Property was impeccable
Stayed 2 nights in Nov 2024

10/10 Excellent

Cydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The garden was lovely. Nice amenities.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Good location.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Very helpful for our 2 day stay in Basel.
Stayed 2 nights in Aug 2024