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Novotel Basel City

4.0 star property
Hotel in Basel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Novotel Basel City

Interior
Restaurant
Interior
Restaurant
Aerial view
Novotel Basel City in Sankt Alban blends eco-friendly amenities with modern comfort. Enjoy the garden terrace, visit Basel Zoo, or browse the hotel library. Convenient bike rentals and an electric car charging station make exploring the area's natural beauty easy.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Twin Room, 2 Twin Beds (Next)

Twin Room, 2 Twin Beds (Next) | Free minibar items, in-room safe, desk, laptop workspace

Twin Room, 2 Twin Beds (Next)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Clothes dryer
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 1 Queen Bed with Sofa bed

Free minibar items, in-room safe, desk, laptop workspace

Family Room, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(36 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Clothes dryer
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Free minibar items, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Clothes dryer
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Map
Grosspeterstrasse 12, Basel, BS, 4052

What's nearby

  • Basel Zoo - 17 min walk - 0.9 miles
  • Basler Muenster - 18 min walk - 1.0 mile
  • St. Jakobshalle - 20 min walk - 1.1 miles
  • St. Jakob-Park - 20 min walk - 1.1 miles
  • Marktplatz - 3 min drive - 1.3 miles

Getting around

  • Basel SBB Station - 11 min walk
  • Bhfeingang Gundeldingen Tram Stop - 15 min walk
  • EuroAirport Airport (BSL) - 18 min drive

Restaurants

  • ‪Da Graziella - ‬9 min walk
  • ‪L'esquina - ‬8 min walk
  • ‪Plato Kitchen Bar - ‬7 min walk
  • ‪La Manufacture - ‬6 min walk
  • ‪Alte Post - ‬9 min walk

About this property

Novotel Basel City

Upscale hotel located in Sankt Alban
At Novotel Basel City, you can look forward to a terrace, a garden, and a playground. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, express check-out, and smoke-free premises
  • A computer station, a 24-hour front desk, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 145 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 26 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 31 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • Playground
  • TV in common areas

Family friendly

  • Children's toys
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,067 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 31 per person
  • Self parking fee: CHF 26 per night
  • Pet fee: CHF 20 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Basel City
Novotel Hotel Basel City
Novotel Basel City Hotel
Novotel Basel City Hotel
Novotel Basel City Basel
Novotel Basel City Hotel Basel

Frequently asked questions

Is Novotel Basel City pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per night.

How much is parking at Novotel Basel City?

Self parking is available for CHF 26 per night.

What time is check-in at Novotel Basel City?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Basel City?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel Basel City located?

Located in Sankt Alban, this hotel is within a 10-minute walk of Basel University, Heiliggeistkirche, and BIS Tower. Via Gottardo and Offene Kirche Elisabethen are also within 15 minutes. Bhfeingang Gundeldingen Tram Stop is 15 minutes by foot and Marktplatz Tram Stop is 24 minutes.

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Reviews

Novotel Basel City Reviews

9.0

Wonderful

9.4

Cleanliness

8.0

Location

9.0

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 410 out of 705 reviews
Rating 8 - Good. 230 out of 705 reviews
Rating 6 - Okay. 49 out of 705 reviews
Rating 4 - Poor. 10 out of 705 reviews
Rating 2 - Terrible. 6 out of 705 reviews

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 3 nights in Aug 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In a good spot

The bed was comfortable. The breakfast was nice but very expensive!
Stayed 1 night in Jul 2025

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff in the reception. The room was clean and well maintained, but the bed was to soft for us. Breakfast was great. Location was ok, a short walk or tram ride from the train station, and a short tram ride to the city center.
Stayed 1 night in Jul 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best hotel we stayed at in Europe. After this we would like aim for this Novotel Chain. They facility and Breakfast were good and well balanced. A reasonable bar in the lobby as well. They offered free Tram tickets to down town as they said not very vehicle friendly. We had to leave following day so did not try them.
Stayed 1 night in Aug 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
It was lovely, great location and amenities.
Stayed 3 nights in Jul 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, new clean hotel. Great location
Stayed 3 nights in Aug 2022

10/10 Excellent

Hsiao-Yi

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spatial. Staff friendly and efficient. Great breakfast. The only complaint is when the bathroom light is turned on it lights up the whole room through the glass partition between the bedroom and bathroom, so when one goes to the toilet at night the other person sharing the room may wake up also if s/he is sensitive to light.
Stayed 5 nights in May 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
It was very close to the train station, which was convenient but The parts of the city that you would want to spend time in were about a15 minute walk away. There is excellent public transportation very conveniently located but we did not use it.
Stayed 3 nights in Dec 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard Novotel. Rooms a little small. Only Nescafé in room.
Stayed 1 night in Mar 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Kitchen - next to Train station A temporarily bit of trouble with Internet connection
Stayed 2 nights in May 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Hot hot hot!

Lovely breakfast. Very kind and friendly staff. Handy for public transport. Room was so hot it was impossible to sleep. Using the AC did not help. Had to open a window and then the road noise from the busy intersection outside also prevented sleep. Not good for the environment.
Stayed 2 nights in Nov 2022

6/10 Okay

Verified traveler

bed Linens/cleanliness not what they used to be

The sheets were stained with what looked like mold, black spots and were quite scratchy. They didn’t fit the bed and shifted all through the night. And the duvet kept falling out. Closet smelled sour so I didn’t put clothes in it. But the AC worked well at least.
Stayed 5 nights in Sep 2023

10/10 Excellent

Ivan Avila Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really good, not only it is modern and well maintained, but offers one of the best buffet breakfast i have experienced. Staff is friendly and helpful. Don't be fooled by the location (which on paper seems a bit far from the main city centre; the location is actually quite convenient.... it is a tram stop away from the main train station (5 min including walking to the tram stop), but if you want to go directly to the city there is another tram stop nearby that will take you there in 10 mins or less. I found it quite convenient and also away from the noise and busyness of the city. Internet was fast and they have other amenities like a gym. The airport is some 20 mins away, just be careful when calling a taxi or uber as the app doesn’t seem to recognise well the location, but i found that if you pick the ibis budget hotel as the pick up location (which is next door) you will have no problems., plus there is parking for taxis there (the main entrance of the Novotel has no parking for taxi pickip).
Stayed 2 nights in Apr 2023

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious dinner, hot breakfast not as good as the rest. Stylish modern hotel. Not near much but free Basel card to get tram in to town.
Stayed 1 night in Oct 2025

10/10 Excellent

Yuiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Empfangsdame war sehr freundlich und hat meine Fragen gründlich beantwortet. Sie war eine freundliche Person.
Stayed 1 night in Sep 2025

10/10 Excellent

Afshin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The washroom basin was not draining well. The sofa bed was not comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sadaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were comfortable, the only issue i would say is the additional bed for child was a ver small sofa. Not one that opens into a bed, just a sofa with bedding. If this had been clearer when booking i would have booked a bigger room. Other than that everything was good
Stayed 5 nights in Aug 2025

8/10 Good

Lynnemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here for Women’s Euros & there was a great atmosphere & buzz around the hotel & Basel in general. The staff were very friendly and helpful. Facilities were great, room was lovely & large with the added bonus of a bath. Breakfast had everything you could expect. The fridge in the room was also welcomed to store my insulin in. Overall a great stay.
Stayed 3 nights in Jul 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2025

6/10 Okay

Jegatheeswaran

Liked: Staff & service, property conditions & facilities
Good
Stayed 4 nights in Jul 2025

8/10 Good

Serhat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles OK, die Damen und Männer an der Rezeption waren stets höflich und hilfsbereit
Stayed 2 nights in Aug 2025

8/10 Good

Andrea

Liked: Amenities
Nice hotel
Stayed 1 night in Aug 2025

8/10 Good

Ka Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very friendly staff. Close to the station and a tram around the corner.
Stayed 1 night in Aug 2025

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para ser un Novotel tiene un nivel superior, está fuera del centro pero te dan un pase para el transporte
Stayed 1 night in Aug 2025

10/10 Excellent

Hari

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Aug 2025

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