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Novotel Basel City

4.0 star property
Eco-certified hotel with a fitness center and a 24-hour front desk

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Photo gallery for Novotel Basel City

Sports facility
Interior
Restaurant
Executive Room, 1 Queen Bed | 1 bedroom, free minibar items, in-room safe, desk
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Parking available
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room, 1 Queen Bed with Sofa bed

Family Room, 1 Queen Bed with Sofa bed | 1 bedroom, free minibar items, in-room safe, desk

Family Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Clothes dryer
Separate bedroom
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Twin Room, 2 Twin Beds (Next)

Twin Room, 2 Twin Beds (Next) | 1 bedroom, free minibar items, in-room safe, desk

Twin Room, 2 Twin Beds (Next)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Clothes dryer
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | 1 bedroom, free minibar items, in-room safe, desk

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
Flat-screen TV
Clothes dryer
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Map
Grosspeterstrasse 12, Basel, BS, 4052

What's nearby

  • Basel Zoo - 17 min walk - 0.9 miles
  • Basler Muenster - 18 min walk - 1.0 mile
  • St. Jakobshalle - 20 min walk - 1.1 miles
  • Congress Center Basel - 3 min drive - 1.3 miles
  • Marktplatz - 3 min drive - 1.3 miles

Getting around

  • Basel SBB Station - 11 min walk
  • Bhfeingang Gundeldingen Tram Stop - 15 min walk
  • EuroAirport Airport (BSL) - 18 min drive

Restaurants

  • ‪L'esquina - ‬8 min walk
  • ‪La Manufacture - ‬6 min walk
  • ‪Pizzeria Gundeli Casino - ‬7 min walk
  • ‪Da Graziella - ‬9 min walk
  • ‪Ristorante Valentino - ‬9 min walk

About this property

Novotel Basel City

Upscale eco-certified hotel located in Sankt Alban
At Novotel Basel City, you can look forward to a terrace, a garden, and a playground. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, express check-out, and 5 meeting rooms
  • Free newspapers, a 24-hour front desk, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 145 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 26 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 31 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • Playground
  • TV in common areas

Family friendly

  • Children's toys
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 31 per person
  • Self parking fee: CHF 26 per night
  • Pet fee: CHF 20 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Novotel Basel City
Novotel Hotel Basel City
Novotel Basel City Hotel
Novotel Basel City Hotel
Novotel Basel City Basel
Novotel Basel City Hotel Basel

Frequently asked questions

Is Novotel Basel City pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per night.

How much is parking at Novotel Basel City?

Self parking is available for CHF 26 per night.

What time is check-in at Novotel Basel City?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Basel City?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel Basel City located?

Located in Sankt Alban, this eco-certified hotel is within a 10-minute walk of Basel University and BIS Tower. Via Gottardo and Offene Kirche Elisabethen are also within 15 minutes. Bhfeingang Gundeldingen Tram Stop is 15 minutes by foot and Basel SBB Station is 11 minutes.

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Novotel Basel City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 373 out of 649 reviews
Rating 8 - Good. 217 out of 649 reviews
Rating 6 - Okay. 44 out of 649 reviews
Rating 4 - Poor. 10 out of 649 reviews
Rating 2 - Terrible. 5 out of 649 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Easy and convenient for the city and airport
Stayed 1 night in Apr 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
My room was vey noisy due to the busy roads around the hotel. Sound proofing was tertible
Stayed 2 nights in May 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that there was a fridge in the room.
Stayed 7 nights in Feb 2025

6/10 Okay

Saurabh

Liked: Amenities, property conditions & facilities
Far from restaurants and market. Sofa bed was not comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Smooth check in. Room very quiet despite being next to lift. We booked a family room, room was small for a family of four, we were just staying one night before our flight so it was fine but would have been a struggle if staying longer.
Stayed 1 night in Apr 2025

10/10 Excellent

HUONG

Liked: Amenities
Nice hotel and breakfast
Stayed 2 nights in Apr 2024

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best novotel i stayed in.
Stayed 1 night in Aug 2024

10/10 Excellent

Fiona Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, short walk to transport and restaurants, lovely staff.
Stayed 2 nights in Dec 2023

10/10 Excellent

Parag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and near public transit
Stayed 3 nights in Jul 2024

10/10 Excellent

Nazuma

Liked: Cleanliness, staff & service, property conditions & facilities
Good transport links, friendly staff and clean rooms
Stayed 1 night in Jun 2024

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
It was lovely, great location and amenities.
Stayed 3 nights in Jul 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
It was very close to the train station, which was convenient but The parts of the city that you would want to spend time in were about a15 minute walk away. There is excellent public transportation very conveniently located but we did not use it.
Stayed 3 nights in Dec 2024

2/10 Terrible

Neerojan

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Terrible service, the room was hot like an oven with no temperature control. The bartender had full attitude. I ordered a drink and he said I have to say please.
Stayed 2 nights in Mar 2025

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, good staff. Good location
Stayed 1 night in Oct 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great trip

Great hotel with very friendly staff and clean rooms
Stayed 1 night in Jun 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, new clean hotel. Great location
Stayed 3 nights in Aug 2022

10/10 Excellent

AMARJEET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN, NEW PROPERTY WITH GOOD CUSTOMER SERVICE
Stayed 1 night in Sep 2024

10/10 Excellent

Sion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our third stay at this hotel and standards remain high. Wonderful staff, excellent food, convenient location and great comfort
Stayed 2 nights in Oct 2022

8/10 Good

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to get around to all areas via public transportation
Stayed 2 nights in Jun 2023

10/10 Excellent

Daniel M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slightly overpriced but good hotel and great staff

Conveniently located. Clean and comfortable overall. A bit on the high side for price, particularly considering breakfast is not included. Staff was super friendly and helpful.
Stayed 1 night in Jul 2024

8/10 Good

Adeel

The bedsheets were not changed, room was not cleaned, informed twice and then they took action. Otherwise, food location.
Stayed 7 nights in Aug 2024

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean and nice rooms. A bit tricky to park the car, but no biggie. The night staff was a bit on the grumpier side though, could have been a bit more welcoming.
Stayed 1 night in Jul 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel within walking distance of train station.Conveniently located to tram line for quick and easy transport to the old town. Good choices at breakfast too. Would recommend.
Stayed 1 night in Jul 2023

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to town using tram system
Stayed 3 nights in Jun 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Right by the tram stop - friendly helpful staff, nice bar and breakfast. Would recommend
Stayed 2 nights in Dec 2022