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Novotel Basel City

Property class: 4

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Photo gallery for Novotel Basel City

A modern lobby with circular ceiling lights, a bar area, seating arrangements, and a reception desk. - Novotel Basel City (Basel)
Children's play area - indoor - Novotel Basel City (Basel)
A hotel room with a bed, a desk, a chair, a lamp, and a window with curtains. - Novotel Basel City (Basel)
A modern hotel building with a prominent 'NOVOTEL' sign, multiple floors, and a ground-level entrance. - Novotel Basel City (Basel)
A restaurant with a long table set with plates, glasses, and cutlery. - Novotel Basel City (Basel)
You can look forward to a playground, a library, and dry cleaning/laundry services at Novotel Basel City. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Twin Room, 2 Twin Beds (Next)

A hotel room with two beds, a desk, a TV, and a window with curtains.

Twin Room, 2 Twin Beds (Next)

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a lamp, and a window with curtains.

Family Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(48 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed

A hotel room with a large bed, a desk, a TV, and a lamp.

Executive Room, 1 Queen Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

About the neighborhood

Located in Sankt Alban, a neighborhood in Basel, Novotel Basel City is near the airport and near a train station. Petite Camargue Alsacienne Nature Reserve and Rheinfelden Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Basel Zoo and Basel Historical Museum of Music. Basel Natural History Museum and Eaux Vives Park are also worth visiting. Visit our Basel travel guide
Map
Grosspeterstrasse 12, Basel, BS, 4052

What's nearby

  • A building with classical architecture, featuring arched windows and columns.
    Basel Art Museum
    15 min walk - 0.8 miles
  • A group of penguins in a snowy landscape.
    Basel Zoo
    17 min walk - 0.9 miles
  • A historic cityscape with a prominent cathedral, a river, and lush greenery along the riverbank.
    Basler Muenster
    18 min walk - 1.0 mile
  • Basel University
    2 min walk - 0.1 miles
  • St. Jakobshalle
    2 min drive - 1.3 miles

Getting around

  • Basel SBB Station
    10 min walk
  • Bhfeingang Gundeldingen Tram Stop
    14 min walk
  • EuroAirport Airport (BSL)
    23 min drive

Restaurants

  • Peng Dumplings
    9 min walk
  • Thai Square
    8 min walk
  • La Manufacture
    6 min walk
  • Nam Soup Bar
    10 min walk
  • Plato Kitchen Bar
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 26 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 31 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Playground
  • TV in common areas

Family friendly

  • Children's toys
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,066 square feet of conference space
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 31 per person
  • Self parking fee: CHF 26 per night
  • Pet fee: CHF 20 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Is Novotel Basel City pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per night.

How much is parking?

Self parking is available for CHF 26 per night.

What time is check-in at Novotel Basel City?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Basel City?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel Basel City located?

Located in Sankt Alban, this hotel is within a 10-minute walk of Basel University and BIS Tower. Basel Art Museum and Basel Paper Mill are also within 1 mi (2 km). Bhfeingang Gundeldingen Tram Stop is 14 minutes by foot and Marktplatz Tram Stop is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Basel City Reviews

9.0

Wonderful

9.4

Cleanliness

8.0

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 492 out of 837 reviews
Rating 8 - Good. 265 out of 837 reviews
Rating 6 - Okay. 60 out of 837 reviews
Rating 4 - Poor. 11 out of 837 reviews
Rating 2 - Terrible. 9 out of 837 reviews

Reviews

Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! Great location - just 10-15 min walking distance from Basel SBB train station. The hotel room is clean and comfortable, nothing to worry about.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Briyanga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and placement. Very clean room nice restaurant and close to tram train station and to main basel station just one stop very convenient. Quality is perfect for the money you pay nothing to complain about
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Ankitpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is superb. Very friendly staff. Nice and clean. Parking is bit issue as you have to pay 26 franc per day
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in a good location for city centre and public transport links - both trams and main train station. Hotel was very modern and spotless clean. We had a family room and it was comfortable and ideal for families. Breakfast had a wide selection and staff/ service was excellent. Highly recommend.
Stayed 8 nights in Aug 2026
Verified review

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel but location is not close to main visit areas, so need to take the tram
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very good, clean and excellent breakfast buffet
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

candace

Liked: Cleanliness, staff & service, amenities
Excellent with great staff and location
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking and electric charging have to pay for severely. Pillows and bed not very comfortable.other than that, great location and in good condition.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Carlos

Great location,
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities
Clean and tidy hotel
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Hoi Kwan

Liked: Cleanliness, staff & service, amenities
everything is prefect, the breakfast was really good, the staffs was nice
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and tidy. Very relaxing!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Staff were brilliant, really helpful.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

keith

Liked: Cleanliness, amenities, property conditions & facilities
Location was key for all 13 of our party to stay here ,Rooms was top notch ,staff was freindly and very helpful,breakfast was spot on .
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Tiha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Fiona Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, short walk to transport and restaurants, lovely staff.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Lais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and it’s location, staff was professional yet friendly, we’ll be coming back and already recommended to a lot of our friends!
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to visit Basel
Stayed 3 nights in Dec 2023
Verified review

8/10 Good

Ange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable as expected for a 4 star Novotel. Great service also.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, just very warm and stuffy. Air con turned on as low as it went but rooms were still very warm. Good WiFi and amenities in the room.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Parag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and near public transit
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Nazuma

Liked: Cleanliness, staff & service, property conditions & facilities
Good transport links, friendly staff and clean rooms
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Easy and convenient for the city and airport
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Jose Ian

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located. Clean and very accessible to public transportation
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the reception were extremely helpful!
Stayed 1 night in Dec 2023