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Hotel Metropol Basel

4.0 star property
A historic haven near Basel Zoo where travelers can recharge at the 24-hour gym while enjoying modern comforts in a charming Swiss setting

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Reception - Hotel Metropol Basel (Basel)
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Exterior detail - Hotel Metropol Basel (Basel)
Interior entrance - Hotel Metropol Basel (Basel)
Double Room (First) | Memory foam beds, in-room safe, desk, laptop workspace - Hotel Metropol Basel (Basel)
Hotel Metropol Basel blends historic charm with modern amenities. The 24-hour gym keeps fitness routines on track, while free in-room WiFi connects guests. Multilingual staff helps explore nearby attractions like Basler Muenster and Marktplatz with hotel bike rentals.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Double Room (First)

Double Room (First) | Memory foam beds, in-room safe, desk, laptop workspace

Double Room (First)

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Style)

Double Room (Style) | Memory foam beds, in-room safe, desk, laptop workspace

Double Room (Style)

8.8 out of 10
Excellent
(40 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room | Memory foam beds, in-room safe, desk, laptop workspace

Superior Single Room

9.8 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Memory foam beds, in-room safe, desk, laptop workspace

Comfort Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

Memory foam beds, in-room safe, desk, laptop workspace

Comfort Double Room

  • Sleeps 2

View all photos for Style Double Room

Memory foam beds, in-room safe, desk, laptop workspace

Style Double Room

  • Sleeps 2

View all photos for Economy Double Room

Memory foam beds, in-room safe, desk, laptop workspace

Economy Double Room

  • Sleeps 2

Style Triple Room

  • Sleeps 3

View all photos for Superior Single Room

Memory foam beds, in-room safe, desk, laptop workspace

Superior Single Room

  • Sleeps 1

View all photos for Single Room

Memory foam beds, in-room safe, desk, laptop workspace

Single Room

  • Sleeps 1

View all photos for Superior Double Room

Memory foam beds, in-room safe, desk, laptop workspace

Superior Double Room

  • Sleeps 2

View all photos for Double Room with Extra Bed

Memory foam beds, in-room safe, desk, laptop workspace

Double Room with Extra Bed

  • Sleeps 3

About the neighborhood

Located in Sankt Alban, a neighborhood in Basel, Hotel Metropol Basel is near the airport and near a train station. Beyeler Foundation and Vitra Design Museum are cultural highlights, while Basler Muenster is a notable landmark. Check out an event or a game at St. Jakob-Park, and consider making time for Basel Zoo, a top attraction not to be missed. Visit our Basel travel guide
Map
Elisabethenanlage 5, Basel, 4002

What's nearby

  • Basel Zoo
    Basel Zoo
    6 min walk - 0.4 miles
  • Basel Art Museum
    Basel Art Museum
    11 min walk - 0.6 miles
  • Basler Muenster
    Basler Muenster
    12 min walk - 0.7 miles
  • Rathaus, Basel Town Hall - Switzerland
    Marktplatz
    15 min walk - 0.8 miles
  • BIS Tower
    2 min walk - 0.1 miles

Getting around

  • Basel SBB Station
    1 min walk
  • Bhfeingang Gundeldingen Tram Stop
    5 min walk
  • EuroAirport Airport (BSL)
    23 min drive

Restaurants

  • Caffè Spettacolo
    2 min walk
  • Bierrevier
    3 min walk
  • Kaffeemacher
    3 min walk
  • Starbucks
    1 min walk
  • Burger King

About this property

Hotel Metropol Basel

Upscale hotel near Basel Zoo
Located close to Basler Muenster and Marktplatz, Hotel Metropol Basel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with a 24-hour gym and a restaurant.
Other perks include:
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • Concierge services, a 24-hour front desk, and luggage storage
  • Free newspapers, a front-desk safe, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Metropol Basel include comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

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  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
9.4 out of 10, Exceptional, 1,004 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Airport shuttle on request
  • Self parking on site (CHF 30 per night)
  • Valet parking on site (CHF 30 per night)
  • Extended parking on site (CHF 30 per night)
  • Limited onsite valet and self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • 1 building
  • 8 floors
  • Built in 1980
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 19 per person
  • Self parking fee: CHF 30 per night
  • Valet parking fee: CHF 30 per night
  • Extended parking fee: CHF 30 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Swiss Quality
Metropol Swiss Quality
Metropol Swiss Quality Basel
Metropol Swiss Quality Hotel
Metropol Swiss Quality Hotel Basel
Hotel Metropol Basel
Metropol Basel
Swiss q Metropol Basel
Hotel Metropol Basel Hotel
Hotel Metropol Basel Basel
Hotel Metropol Basel Hotel Basel

Frequently asked questions

Is Hotel Metropol Basel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 30 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for CHF 30 per night. Valet parking is available for CHF 30 per night. Extended parking is available for CHF 30 per night. Limited spots are available.

What time is check-in at Hotel Metropol Basel?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Metropol Basel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Metropol Basel located?

Located in Sankt Alban, this hotel is within a 15-minute walk of Basel Zoo and Basler Muenster. Marktplatz and Congress Center Basel are also within 2 mi (3 km). Basel SBB Station and Basel (ZDH-Basel SBB Train Station) are within a 2-minute walk.

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Reviews

Hotel Metropol Basel Reviews

8.6

Excellent

9.2

Cleanliness

9.0

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 326 out of 695 reviews
Rating 8 - Good. 279 out of 695 reviews
Rating 6 - Okay. 58 out of 695 reviews
Rating 4 - Poor. 24 out of 695 reviews
Rating 2 - Terrible. 8 out of 695 reviews

Reviews

Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly efficient staff. Clean room and common areas. Breakfast really good. Fresh fruit, cooked food, pastries, cold food. Eaten in breakfast room overlooking the rail station facade. Good value. Highly recommend
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Staff nice. Good location. Good bed. Good bathroom. Plug next to bed. Decent tv choices.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities
Clean room, good breakfast, helpful staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly and helpful staff at reception.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

ana

The hotel is ok, the rooms are spacious and clean. However the staff is very loud
Stayed 1 night in Dec 2025
Verified

8/10 Good

Anette

Liked: Cleanliness
Fine clean room - practically located A little strange that there are 3 hotels together
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Brittany

Liked: Cleanliness, staff & service
We received free Zurich cards when we checked in which was a huge bonus. The front desk staff was nice. Location was great. The only complaint we had was that it was SO HOT in the room. They had over-compensated for the temperature outside. Even the floor was hot in some spots to walk on barefoot.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect! Basel is absolutely perfect for a weekend trip. The hotel was positioned just over the road from the main train station, bus from the airport arrives and departs in the same area. Basel card is included with stay so public transport is free! Also easily walkable to main areas. Checkin easy. We used the adjoining hotel reception as we had a late flight but this was no issue and there’s an option to check in electronically. Luggage store room. Room basic but clean and had everything we needed.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Close to central train station but a little hard to find. Hotel was clean and bed was comfortable
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Alexanderina

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. girl on reception could do with some training on how to be a bit more helpful & not so blunt with people.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception staff !!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Metropol was perfect for our quick stay in Basel. It is located steps from the train station. The staff is helpful. When we arrived before check in to ask if we could store our luggage while sightseeing, they said our rooms were ready and allowed us to check in early. How nice! We were able to walk all over the city from our hotel. We enjoyed our one-night stay here. We were not able to have breakfast at the hotel as we had an early departure the next morning. We would recommend staying here.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yuriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 4 star hotel,100 meters from the train station excellent breakfast, very clean and comfy room.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great holiday base

Hotel staff were friendly, good size room with kettle and fridge. Decent breakfast. Great location, 10 minute walk to centre and around the corner from station provifing a good base for easy access to other swiss locations.
Stayed 4 nights in Jun 2025
Verified

6/10 Okay

Kim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was expensive for what you received A few things were to working Good location
Stayed 2 nights in May 2025
Verified

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and convenient location. Fabulous breakfast on the top floor!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel In a wonderful location

A really good stay. The station is in a really good location near the station and a minute walk from the tram. Staff were really friendly and everything was neat and comfortable.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Angela

Liked: Staff & service, room comfort

Close to transport links and good breakfast.

Hotel was close to the train station and bus back to the airport. Breakfast room on the top floor was good for choice of food and views. One of our rooms had a strange smell when we arrived but it faded over time.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Dr Sandeep

Liked: Cleanliness, amenities, property conditions & facilities
Close to SBB station. Lovely breakfast. Nice room.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

mahnaz

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, easy access
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Anna

Staff was very friendly and helpful
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We loved the helpfulness of the staff. They were very helpful!!
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Frederik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

We stayed for one night and had a very pleasant stay. Easy to check in and very nice room. Breakfast was also alright.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very pleasant stay

A lovely hotel - we made several minor requests of reception staff and they were fulfilled cheerfully and promptly. Room was clean and comfortable and the hotel is very near the railway station and other transport links.
Stayed 5 nights in Sep 2024