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City Inn Basel

3.0 star property
Hotel in Basel

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Photo gallery for City Inn Basel

Deluxe Room with Twin Beds, accessible by the elevator | 1 bedroom, premium bedding, down comforters, in-room safe
Family Suite | Living area | Flat-screen TV
Terrace/patio
Interior
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service
  • Parking available
  • Breakfast available
  • Housekeeping
  • Pet friendly

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Budget Room with Queen Bed, only accessible by the stairs

Budget Room with Queen Bed, only accessible by the stairs | 1 bedroom, premium bedding, down comforters, in-room safe

Budget Room with Queen Bed, only accessible by the stairs

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room with Twin Beds, accessible by the elevator

Deluxe Room with Twin Beds, accessible by the elevator | 1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Room with Twin Beds, accessible by the elevator

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room with King Bed, accessible by the elevator

Deluxe Room with King Bed, accessible by the elevator | 1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Room with King Bed, accessible by the elevator

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Living area | Flat-screen TV

Family Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
2 bedrooms
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Budget Room with Twin Beds, only accessible by stairs

1 bedroom, premium bedding, down comforters, in-room safe

Budget Room with Twin Beds, only accessible by stairs

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Small Single Room, only accessible by the stairs

Small Single Room, only accessible by the stairs | 1 bedroom, premium bedding, down comforters, in-room safe

Small Single Room, only accessible by the stairs

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Flat-screen TV
Pillow menu
Premium bedding
Down duvet
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Reception

Hotel Metropol Basel

  • Free WiFi
  • Gym
  • Breakfast available
  • Parking available
8.6 out of 10, Excellent, 601 reviews
Hotel Metropol Basel

About the neighborhood

Map
Centralbahnplatz 14, Basel, 4002

What's nearby

  • Basel Zoo - 6 min walk - 0.4 miles
  • Basel Art Museum - 11 min walk - 0.6 miles
  • Basler Muenster - 12 min walk - 0.7 miles
  • Marktplatz - 15 min walk - 0.8 miles
  • Congress Center Basel - 3 min drive - 1.1 miles

Getting around

  • Basel SBB Station - 2 min walk
  • Bhfeingang Gundeldingen Tram Stop - 6 min walk
  • EuroAirport Airport (BSL) - 17 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬4 min walk
  • ‪Starbucks Centralbahnplatz Basel - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Malibu Nation - ‬2 min walk
  • ‪Confiserie Bachmann - ‬1 min walk

About this property

City Inn Basel

Hotel located in Sankt Alban
City Inn Basel provides everything you need. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge), and an area shuttle
  • An electric car charging station, smoke-free premises, and a front-desk safe
  • Guest reviews give good marks for the helpful staff
Room features
All guestrooms at City Inn Basel have comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak well of the clean rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Covered valet parking on site (CHF 30 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 30 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Elisabethenanlage 5, 4002 Basel]
Guests can access their accommodation through a private entrance
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Access methods

Private entrance

Pets

Pets allowed for an extra charge of CHF 35 per pet, per day
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 30 per person
  • Covered valet parking fee: CHF 30 per day
  • Pet fee: CHF 35 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

City Basel
City Inn Basel Hotel
City Inn Basel Basel
City Inn Basel Hotel Basel

Frequently asked questions

Is City Inn Basel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 35 per pet, per day.

How much is parking at City Inn Basel?

Valet parking is available for CHF 30 per day. Limited spots are available.

What time is check-in at City Inn Basel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at City Inn Basel?

Check-out is at noon.

Where is City Inn Basel located?

Located in Sankt Alban, this hotel is steps from Via Gottardo and BIS Tower. Offene Kirche Elisabethen and Theater Basel are also within 10 minutes. Basel SBB Station and Basel (ZDH-Basel SBB Train Station) are within a 2-minute walk.

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City Inn Basel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 145 out of 440 reviews
Rating 8 - Good. 183 out of 440 reviews
Rating 6 - Okay. 74 out of 440 reviews
Rating 4 - Poor. 25 out of 440 reviews
Rating 2 - Terrible. 13 out of 440 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Thanh Tuan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to stay
Stayed 2 nights in May 2025

8/10 Good

Gurcharn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station and public transportation. Pillows were too soft and need to be replaced to get good night sleep.
Stayed 1 night in May 2025

6/10 Okay

Sergei

Liked: Cleanliness, staff & service, amenities
Budget. Close to central station and not far from city center. But need renovation. Room is really small. It looks bigger on the photos.
Stayed 1 night in Apr 2025

8/10 Good

Mayra

Liked: Cleanliness
No elevator
Stayed 1 night in May 2025

10/10 Excellent

Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel with good location

Nice and friendly staff, clean and comfort room. Very good location.
Stayed 1 night in Dec 2024

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Jan 2025

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location for early train
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Does the job

Simple single room, does the job for a few nights for short weekend break
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Xmas markets

Perfect location for city break
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and affordable hotel close to the central station, perfect for a night in between trains.
Stayed 1 night in Oct 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station, walkable to city center. Free city pass.clean rooms.
Stayed 1 night in Dec 2024

4/10 Poor

Tom

Liked: Cleanliness
Not very clear or helpful checking in (there appears to be 3 hotels combined into one) basic amenities good central location though
Stayed 1 night in Dec 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great!!
Stayed 1 night in Oct 2024

10/10 Excellent

Asli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks a lot for the kindness, excellent service and delicious breakfast❤️
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Very polite staff..great location for quick overnight.
Stayed 1 night in Jun 2024

8/10 Good

HILMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter trip

Location is perfect. Breakfeast is enough. Room is big. Hotel is clean. Restuarant is very small.
Stayed 2 nights in Nov 2024

6/10 Okay

Vanessa

Liked: Cleanliness, staff & service
Easy walk from train station, and not too far to walk into the city. Unexpected colour scheme and lighting in the shower!
Stayed 1 night in Dec 2024

10/10 Excellent

Lovisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel in central Basel, very close to the train station. Great reception by staff and the added bonus of a free public transport card made the stay at Basel inn a great one!
Stayed 1 night in Aug 2024

8/10 Good

Sandrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the fact that this is just right there at the Train station, and the price is very affordable for the exchange we got!
Stayed 1 night in Aug 2024

6/10 Okay

Signe

Disliked: Cleanliness, property conditions & facilities, room comfort

Good location - but would not book again

Good location, but not the best rooms. Very loud from the street and neighbours.
Stayed 1 night in Nov 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reception

I tend only do reviews if something is particularly good or bad. Overall the hotel was very good (a little awkward to find though) but I write this review to mention Cedric on reception. He was excellent, helpful, knowledgeable, efficient and a free upgrade! Thank you.
Stayed 1 night in Jan 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Room was compact and clean. Decent breakfast. Super convenient location near the train station.
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Sep 2024

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Best thing about this property is it's location just around the corner from the main railway station. But we had a problem checking in as we were told that we had only booked for two, even though when I checked my receipt from Expedia, it clearly stated that the booking was for three. Then we were told that we didn't have breakfast included, when again it clearly stated on our Expedia receipt that breakfast was included. It was late at night and we just needed to get to bed, so didn't argue and our son shared the king bed. The room was an off-putting green colour and would have been okay, apart from the pillows that were really flimsy and uncomfortable. We didn't have a good night's sleep. There wasn't anyone on reception when we left the following morning, so we just dropped our key and left disappointed.
Stayed 1 night in Apr 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very close to central station and tram stops. Really convenient for exploring the city and zoo, as well as further afield. The hotel is not staffed 24/7 but the adjacent hotel (which is part of the same group) is, and they can assist with check in/out, bookings and other queries. Everyone was really friendly. Not all of the hotel is accessible by lift so if this is needed, let the hotel know when booking. We would stay here again.
Stayed 3 nights in Oct 2024