b_smart motel Basel

2.0 star property
This city hotel offers the perfect blend of convenience and comfort for travelers exploring Basel Zoo, with thoughtful amenities that enhance the stay experience.

Choose dates to view prices

Located in the heart of Sankt Alban, b_smart motel Basel welcomes visitors with a charming terrace and lively bar. The multilingual staff handles express check-out, making the entire experience seamless for travelers seeking a vibrant retreat in the city.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double or Twin Room, 2 Twin Beds

Comfort Double or Twin Room, 2 Twin Beds | In-room safe, desk, blackout drapes, soundproofing

Comfort Double or Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Portable fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room, 2 Twin Beds

Standard Double or Twin Room, 2 Twin Beds | In-room safe, desk, blackout drapes, soundproofing

Standard Double or Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Renovated in 2017
Portable fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Single Room, 1 Twin Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Renovated in 2017
Portable fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite, Multiple Beds

Junior Suite, Multiple Beds | Living area | 40-inch flat-screen TV with cable channels, TV

Junior Suite, Multiple Beds

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Renovated in 2017
Portable fan
Blackout drapes/curtains
Separate bedroom
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

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About the neighborhood

Located in Sankt Alban, a neighborhood in Basel, b_smart motel Basel is in a shopping district and near a metro station. Basler Muenster and Offene Kirche Elisabethen are local landmarks, and the area's natural beauty can be seen at Petite Camargue Alsacienne Nature Reserve and Southern Black Forest Nature Park. Looking to enjoy an event or a game while in town? See what's going on at St. Jakob-Park, or consider a night out at Musical Theater Basel. Visit our Basel travel guide
Map
Küchengasse 13, Basel, 4051

What's nearby

  • Basel Zoo which includes marine life, zoo animals and snow
    Basel Zoo
    6 min walk - 0.4 miles
  • Basel Art Museum featuring street scenes
    Basel Art Museum
    11 min walk - 0.6 miles
  • Rathaus, Basel Town Hall - Switzerland
    Marktplatz
    15 min walk - 0.8 miles
  • BIS Tower
    2 min walk - 0.1 miles
  • Basel University
    9 min walk - 0.5 miles

Getting around

  • Basel (ZDH-Basel SBB Train Station)
    1 min walk
  • Bhfeingang Gundeldingen Tram Stop
    5 min walk
  • EuroAirport Airport (BSL)
    24 min drive

Restaurants

  • Caffè Spettacolo
    3 min walk
  • Bierrevier
    3 min walk
  • Brezelkönig
    3 min walk
  • Starbucks
    2 min walk
  • Lora
    1 min walk

About this property

b_smart motel Basel

Hotel located in Sankt Alban
b_smart motel Basel provides everything you need.
You'll also enjoy the following perks during your stay:
  • Express check-out, express check-in, and smoke-free premises
  • An elevator, a front-desk safe, and multilingual staff
Room features
All guestrooms at b_smart motel Basel include comforts such as laptop-compatible safes, in addition to amenities like sound-insulated walls.
Other conveniences in all rooms include:
  • Heating and portable fans
  • Tubs or showers, free toiletries, and hair dryers
  • 40-inch flat-screen TVs with cable channels
  • Housekeeping and desks

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Property amenities

Parking and transportation

  • Offsite parking; discounts available
  • Onsite parking available only on request

Family friendly

  • Soundproofed rooms

Conveniences

  • Safe at front desk
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Laptop-compatible safe
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CHF 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

b smart motel Basel
Helvetia Basel
b smart motel
b smart Basel
Hotel Helvetia Basel
b_smart motel
b_smart motel Basel Hotel
b_smart motel Basel Basel
b_smart motel Basel Hotel Basel

Frequently asked questions

Is b_smart motel Basel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 20 per pet, per night.

What time is check-in at b_smart motel Basel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at b_smart motel Basel?

Check-out is at 11:00 AM.

Where is b_smart motel Basel located?

Located in Sankt Alban, this hotel is within a 10-minute walk of BIS Tower, Zoological Garden, and Basel Zoo. Theater Basel and Offene Kirche Elisabethen are also within 10 minutes. Basel (ZDH-Basel SBB Train Station) and Basel SBB Station are within a 2-minute walk.

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Reviews

b_smart motel Basel Reviews

7.4

Good

8.4

Cleanliness

8.0

Location

6.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 38 out of 186 reviews
Rating 8 - Good. 86 out of 186 reviews
Rating 6 - Okay. 31 out of 186 reviews
Rating 4 - Poor. 17 out of 186 reviews
Rating 2 - Terrible. 14 out of 186 reviews

Reviews

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, walking distance to city center and train station. Just 20 min from airport. The design and facilities are super cool! Comfortable and clean. Free coffe and tee at the entrance.
Stayed 1 night in Apr 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the convenience of the location. The floor plan was unexpected but great; charming. Loved having the two bathrooms (one full, one half). Wish it had air conditioning. It was warm and stuffy when we arrived.
Stayed 1 night in May 2024

6/10 Okay

Jacinta

Liked: Cleanliness
Disliked: Staff & service
No contact information in room if you had any questions. The QR code didnt work. Baselcard (free public transport) which ALL Basel hotel rooms are entitled to, were not issued until 8 hours after we had to email and ask for them. Only 1 Euro power socket in the entire room. Property was clean and had free tea and coffee.
Stayed 1 night in Sep 2025

10/10 Excellent

Nanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Especially liked the coffee machine in the reception, and the quick resplnse to my questions.
Stayed 1 night in Apr 2025

10/10 Excellent

Marija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the spacious rooms, plus the extra delicious tea and coffee offered to customers. The staff are very helpful. I would like to g back again
Stayed 3 nights in Apr 2022

2/10 Terrible

Mona

Disliked: Staff & service, property conditions & facilities
Self service difficult to figure out, no internet access ... breakfast is Musli
Stayed 1 night in Jan 2022

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Noise Noise Noise

Such a noisy place, and had requested a quietly sited room! The hotel is just about on the road, just a narrow pavement. Also can hear the trams all through the night. Bin men early in the morning, oh and the bins have an unpleasant smell.
Stayed 1 night in Aug 2022

4/10 Poor

Sara

For the amount of money to stay for a night, I was greatly disappointed. The bathroom hadn’t seen a proper deep clean in I don’t even know how long (you can tell with all the mildew buildup). And the pillows were not pillows. I had to grab the towels in the bathroom and use those as pillows. Considering I decided to stay the night in Basel to get some rest before another day of traveling, this was extremely upsetting
Stayed 1 night in Mar 2025

2/10 Terrible

Sheung Tai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s self check in hotel , no front desk . Before the stay, I don’t receive any instructions for going in to the hotel. So I ended up can’t get into it.
Stayed 1 night in May 2024

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
I liked how convenient it was to parking. It seemed like a free parking pass was provided, however, there were no instructions and ultimately it did not work. The Basel pass was a nice touch, however, I was only there for an overnight and was not able to use it. I was unaware that there would be no reception desk. This is a huge drawback.
Stayed 1 night in Nov 2023

2/10 Terrible

Iris

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There was no one to help. Pushing the button outside only made a person open the outside door. But no one to talk to in order to figure out registration machine. The email they were supposed to send the day before was in German. No air. Bad lock on door. No safety whatever. Bathroom was nice!
Stayed 1 night in Aug 2022

8/10 Good

Emiliano

Liked: Cleanliness, room comfort
Das Badezimmer ist alt, und die Dusche ist etwas veraltet
Stayed 1 night in Oct 2025

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unkomplizierter und schneller Check in am Automaten nach einer späten Ankunft am Flughafen Basel. Günstige gelegen beim SBB Bahnhof! Gratis Kaffeemaschine beim Eingang!
Stayed 1 night in Oct 2025

8/10 Good

Gabor

Liked: Cleanliness, staff & service
In der Nähe SBB
Stayed 1 night in Sep 2025

2/10 Terrible

Alison

ziemlich dreckig
Stayed 2 nights in Sep 2025

6/10 Okay

Emiliano

Liked: Staff & service
Disliked: Property conditions & facilities
Das Badezimmer sieht furchtbar aus. Das Zimmer war ziemlich laut
Stayed 1 night in Sep 2025

6/10 Okay

Mari

Liked: Cleanliness
Disliked: Staff & service
Greit konsept med selv inn og utsjekk. Men når det oppstår noe er det ingen å spørre. Rommet var rent og fint, men enormt varmt. Det var en vifte til den ene sengen, men ingen til den andre. Vi sov dårlig pga. varmen. Med AC hadde opplevelsen vært mye bedre. Men
Stayed 1 night in Jul 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio todo y excelente ubicación
Stayed 2 nights in Jul 2025

6/10 Okay

Yasmine

Liked: Cleanliness
Sehr praktisch gelegen, direkt beim Bahnhof SBB. Jedoch laut von den Trams und vom Treppenhaus hört man alles. Das empfand ich als störend. Auch die Seitengasse, in der das Hotel gelegen ist, empfand ich als unangenehm. In der Nacht mit den zwielichten Personen, die dort herum lungerten, fühlte ich mich unwohl bei der Anreise.
Stayed 1 night in Apr 2025

4/10 Poor

Thomas

Disliked: Property conditions & facilities
Rotes rostiges Wasser beim Anstellen der Wasserhähnen. Erst nach einer Weile kam sauberes Wasser. Abgenutztes Bad, schlechter Zustand.
Stayed 1 night in Mar 2025

6/10 Okay

GEORG MICHAEL

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Anonym. Kein Personal
Stayed 1 night in Mar 2025

2/10 Terrible

Stefan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicht zu empfehlen.

Altes und runtergekommenem Zustand. Wirkt nicht nur dreckig sondern ist es auch. Der Aufenthalt war katastrophal. Direkt auf der Hauptstrasse haben die Bauarbeiten die ganze Nacht angehalten. Dort wurden die Schienen ausgetauscht und der Asphalt neu gemacht. Keine Nacht geschlafen.
Stayed 2 nights in Sep 2024

4/10 Poor

Thomas

Disliked: Staff & service, property conditions & facilities, room comfort

Muss nicht sein

Automaten Checkin, Zimmer in die Jahre gekommen
Stayed 1 night in May 2024

8/10 Good

Reinhard

Liked: Cleanliness
Alles in Allem war ich zufrieden!
Stayed 1 night in Apr 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell nära tågstationen

Mycket bra hotel om du bara ska ha en plats att sova på. Självbetjäning vid incheckning och inte någon frukost men där finns en automat där du kan få kaffe och te.
Stayed 1 night in Mar 2024