“Indian restaurant food is tasteless due to overspicing, and premises are run-down and dingy. Staff is scruffy and check-in is slow. Bar is a dark squalid place where some local men consume alcohol while apparently awaiting female professionals hired for fun. Corridors have room service meals at the doors of rooms with food leftovers there for hours, attracting flies. Breakfast is basic and mediocre, and fruits are not fresh. Corridors are hot and run-down. This hotel has evidently seen better...
“We booked voco Muscat Al Mouj for a one-night transit stay after landing late at night, opting for a value-for-money option before moving to our primary luxury hotel.
Initial impressions were great. Check-in at 11 PM was smooth, and the front desk staff were welcoming enough to offer a room upgrade. The lobby was very modern, clean, and stylish, and the location was super convenient - just a short drive from the airport.
Unfortunately, what should have been a flawless budget stay turned into...
“First off, I want to highlight that this review is as low as it is because of their service. Absolutely terrible service, treating their customers as a bunch of livestock and animals. We prepaid for this hotel via Hotels.com. They did not offer our prepaid reservation, claiming that the price was too low. This I understand, and I was even willing to pay extra to make up for it. However, it’s how they handled the situation. We had an extra person visiting us, they were going to stay somewhere...
“No excelente hotel, estancia agradable y desayuno delicioso! Recomiendo hacer la reserva con alimentos si no el costo se eleva demasiado y los precios son demasiado altos. ”