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Regnum Bansko Mountain Resort

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Jetted tub - Regnum Bansko Mountain Resort (Bansko)
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Daily cooked-to-order breakfast for a fee - Regnum Bansko Mountain Resort (Bansko)
Presidential Suite | Living area | Toys - Regnum Bansko Mountain Resort (Bansko)
2 indoor pools, outdoor pool, open 9:00 AM to 9:00 PM, free cabanas - Regnum Bansko Mountain Resort (Bansko)
Luxury
5.0 star property
8.6

Excellent

Mountain retreat with spa tub

Alpine adventure starts at the spa with three hot tubs for post-slope rejuvenation. The complimentary ski shuttle runs to Bansko Ski Resort every half hour. Evenings offer après-ski drinks at the poolside bar or dancing at the onsite nightclub.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Suite

Desk, blackout drapes, soundproofing, free WiFi

Superior Suite

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Suite, Mountain View

Desk, blackout drapes, soundproofing, free WiFi

Superior Suite, Mountain View

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite

Desk, blackout drapes, soundproofing, free WiFi

Deluxe Suite

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite, Mountain View

Desk, blackout drapes, soundproofing, free WiFi

Deluxe Suite, Mountain View

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Grand Suite

Desk, blackout drapes, soundproofing, free WiFi

Grand Suite

8.8 out of 10
Excellent
(3 reviews)
  • 71 sq m
  • Sleeps 6
  • 4 Twin Beds OR 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Grand Suite, Mountain View

Desk, blackout drapes, soundproofing, free WiFi

Grand Suite, Mountain View

  • Mountain view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds OR 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | Desk, blackout drapes, soundproofing, free WiFi

Superior Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | Desk, blackout drapes, soundproofing, free WiFi

Presidential Suite

  • River view
  • 134 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Bansko, Regnum Bansko Mountain Resort is next to a golf course and on the riverwalk. Bansko Ski Resort and Bansko Gondola Lift are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Vihren. Traveling with kids? Don't miss Ski Bansko. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the snowshoeing and snowmobiling. Visit our Bansko travel guide
Map
3 Banski Suhodol Str., Bansko, 2770

What's nearby

  • Bansko Ski Resort
    2 min walk - 0.1 miles
  • Vihren
    12 min walk - 0.7 miles
  • Bansko Gondola Lift
    13 min walk - 0.7 miles
  • Paisii Hilendarski Historical Center
    3 min drive - 1.2 miles
  • Holy Trinity Church
    4 min drive - 1.4 miles

Getting around

  • Sofia Airport (SOF)
    147 min drive

Restaurants

  • Casa Di Papi
    6 min walk
  • STATION Bansko “Coffee & Snacks made with love”
    11 min walk
  • Victoria
    13 min walk
  • Euphoria
    10 min walk
  • The Log House (Дървената Къща)
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free ski shuttle
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 indoor pools
  • 3 hot tubs
  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Ice skating
  • Library
  • Nightclub
  • Optional ski privileges
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Splash pad
  • Steam room
  • Waterslide

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Splash pad
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference center (5,382 square feet of space)
  • Coworking space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • In a regional park
  • In the mountains
  • On the riverwalk
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 5 buildings
  • 5 floors
  • Banquet hall
  • Built in 2009
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.23 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 180.00 per vehicle (roundtrip)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Regnum Bansko Mountain Resort have a pool?

Yes, this property has 2 Indoor pools, an outdoor pool, and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Regnum Bansko Mountain Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Regnum Bansko Mountain Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Regnum Bansko Mountain Resort?

Check-out is at 11:00 AM.

Does Regnum Bansko Mountain Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 180.00 per vehicle applies.

Where is Regnum Bansko Mountain Resort located?

Located near the slopes, this Bansko hotel is in the mountains, within a 10-minute walk of Bansko Ski Resort and Vihren, and close to winter sports such as snowshoeing and snowmobiling. Bansko Gondola Lift and Paisii Hilendarski Historical Center are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Regnum Bansko Mountain Resort Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 43 out of 83 reviews
Rating 8 - Good. 24 out of 83 reviews
Rating 6 - Okay. 10 out of 83 reviews
Rating 4 - Poor. 3 out of 83 reviews
Rating 2 - Terrible. 3 out of 83 reviews

Reviews

Verified

8/10 Good

Christin

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast, nice pool area. Staff has to work on a "customer-first" attitude. The hotel is a bit of a walk to shops and restaurants and feels a bit too remote off season. There was also a building site next door. It's worth booking mountain view for a better experience.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Was very relaxing and central location to the everything. A lot of amenities and in walking distance.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
The room was spotless, and the view was amazing. Property is really nice, and the staff was very helpful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, perfect location for the ski lift and to stroll into town. Very attentive staff from the moment we arrived. Very friendly and always on hand for any requirements. Spa facility was flawless. Highly recommended
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Zoran

Liked: Cleanliness, staff & service, amenities
Completely stylishly renovated! You have a feeling like you are in brand new hotel. Everything was perfect as before, from staff, extremely comfortable bed and pillows, spa, massage, big variety for breakfast...
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Rooms and hotel are clean. Breakfast i Has lots of options but 'hot' options are cold. Had leaking sink for 2 days and did not get fixed.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Evren

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly manager
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Anoniem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel, fair price during low season

We liked our stay at this hotel, the sauna facilities were very nice (although during low season not everything was open). The staff was friendly and the rooms are clean.
Verified

10/10 Excellent

Zoran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent as always

Big comfortable room, pleasent stuff, good spa and massages
Stayed 8 nights in Jan 2023
Verified

6/10 Okay

Galya

Liked: Cleanliness, property conditions & facilities

Good location, free shuttle to the ski lift.

The guest relations manager (Angel) was GREAT! Very attentive and he went out of his way to help us find a doctor.
Verified

10/10 Excellent

Zoran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect as always

This is our fourth time to stay in this hotel, but first during summer. Everything was perfect as always, stuff is always friendly, beautiful spa and massages, the outdoor pool was great. Perfect hotel for families, either during the winter or during the summer.
Stayed 8 nights in Jul 2022
Verified

10/10 Excellent

Zoran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect as always

Every yeat we stay at Regnum hotel and it is always perfect. They have made renovation of the main hall and it looks beautiful. Since we always book family apartment with kitchen, there are plates, glasses but never any dishes to make food - sinple soup or pasta.
Stayed 8 nights in Jan 2025
Verified

8/10 Good

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place in Bansko

Great hotel with very good rooms. Nice SPA but missing outside tub/pool in winter. Good breakfast. A bit too far in my opinion from the gondola/city to walk but may be ok for others. Good shutle service
Stayed 1 night in Dec 2018
Verified

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

family stay in Regnum hotel, Bansko

Hotel people are very professional and helpful, speak good English. Spa is good clean and comfortable. Food is ok. You can always park a car in front of the hotel. The only downside is that sofa bed is not comfortable. Overall I would rate it very good.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Well, its not really a 5 star hotel at least for European standards. However, there is everything you need, and the staff is nice and polite. The beds were comfortable and the room was cleaned every day. The food in breakfast was quite plain and tasteless.
Stayed 5 nights in Mar 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Not deserve the money

The hotel location is 10 minutes walking to the Main Street and gondola entrance. The hotel is like a maze. We need to walk and climb steps to reach the room. The spa was good. The jacuzzi temperature is now warm enough. The breakfast was fine.
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Karlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice but ... bring your own cooking utensils!

Overall excellent. My only complaint was that although our 2-bed apartment had a kitchenette, no cooking items (e.g. pot, kettle) were provided. Apparently because we had not requested them at the time we booked.
Verified

6/10 Okay

Bokul

Disliked: Staff & service, room comfort

it was alright.

hotel was ok, wouldn't give 5 star as the bed and pillows ware very uncomfortable. and the stuff didn't know what they were doing at one point the lady in the reception wanted to charge me 5 Euros per day for parking even though it comes free with my booking. so for me 3 stars.
Stayed 4 nights in Feb 2018
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

güzin

regnum bansko not five star hotels maximum 3 star hotels hotel employee not proffessional also not smile and not polite of guest.very poor breakfast ,my oppinion for this hotel very bad and l will never come again this hotel.please every one,dont choise this hotel.
Stayed 1 night in Oct 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern & Complete

The studio room is a good size with a modern feel. It is clean and comes with its own hot water tank that lasts about 25mins before it needs to reheat. The pool is very nice when not busy but there is a charge for the outside jacuzzi which is a shame. It takes about 10mins to walk to the gondola station or the same time to walk to the top of town. The surrounding area is a building site but that didn't affect our stay in March 2013. On reflection is seems like its one of the newest places to stay and although some staff have a poor grasp of english, their attention to detail is excellent.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was hot and didn’t have AC… only living room had the AC which wasn’t enough. The outside pool was too busy, and the bar/restaurant didn’t have enough staff… dirty tables, and the food was late. 2 same pastas for the kids were served 20 mins apart, wrong salad, and forgotten French fries . Hire more people
Stayed 2 nights in Jul 2021
Verified

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Could be so much better

We had booked an Executive room, with half board. The room is big, certainly, separate lounge and bedroom.It was all very dated and stale, and felt rather downmarket, not 'executive'. There was not enough sockets for charging.The bathroom was way too small with insufficient space for storing toothbrush and so on for 2 guests. The included food was dreary, a tired, stale buffet dinner and really poor quality breakfast selection, with no espresso, only Nescafe! On the upside, plenty of parking, the staff were friendly, the wifi worked well, the swimming pool and jacuzzi were fun, and the bar happy hour was great.
Verified

2/10 Terrible

Mdawg

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice rooms; terrible service

We booked this hotel which advertised itself as a 4* hotel, recently upgraded to 5. Upon arriving early, we were hassled about wanting to check our luggage in the luggage room. Then, when I asked about a safety deposit box for our valuables I was told there was not one (even though I later discovered there was one). After a day of skiing, we decided to use our "fully-stocked" kitchenette and bought food to cook for dinner. Upon returning to our room, we discovered that there were no pots and pans. After waiting an hour and a half, one was finally delivered. Additionally, there was no corkscrew in the room and we had to go back down to the bar to have our wine opened. Then we tried to log onto the internet that we had to pay for, only to find out there were problems with the network. On top of all of this, they had advertised that there were ski lockers on the lower ground floor but when we tried to use it at check-out to hold our stuff while skiing we were told the key for all of the lockers had gone missing. We then were forced to put our luggage back in the somewhat secure luggage room where we had to wait 30 minutes upon return for the bellboy with the key to the room (the other bellboy for some reason did not have a key) to retrieve our items. It was a comedy of errors from the start and I don't even think the hotel deserves a 4 star rating let alone the new 5 star rating it is advertising.
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort

Awful: no sleep, bad service, dirty towels...

No point ranting, instead here’s a simple list of some of the misery of staying at the Regnum: Curtains don’t cover window Unbearably hot throughout hotel; Excuse: “it’s a bit warm for usual winter” Ski depot locked past lift opening time; even after complaining no one came for another 15mins Noise and VERY thin walls, unable to sleep despite staying in one of the more expensive suites Towels put back from another bathroom so don’t know who’s is who’s. Dirty ones picked up from floor and put back, mud and all. Sheet change request card picked off bed and put back with sheets not changed Dinner marked without gluten on menu showed up with piles of bread, waiter said just don’t eat the bread! Manager promised no charge but on receipt anyway, when challenged it we were battled by the waiter! Kettle didn’t work Misdirected to spa three times, incl one who walked me to the basement (ski depot) realised she had made a mistake so just ran off Breakfast starts at 7, lots of stuff not set out until 7.30 or at all. Different every day. Kitchen with no pans! No bin in rooms No phone in bedrooms No resupply on tea/coffee Safe - no instructions. Bell boy came to show how to use but showed us wrong Sofa bed dangerously broken - rusted chunk of metal fell off on assembly Housekeeping threw random things of ours away but not the rubbish, left washing up to dry still smeared with food Key cards stopped working over and over
Stayed 8 nights in Dec 2017
Verified

10/10 Excellent

Burak

Liked: Cleanliness, staff & service, amenities
Evet
Stayed 2 nights in Jan 2026