Does Premier Luxury Mountain Resort have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Premier Luxury Mountain Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Premier Luxury Mountain Resort?

Self parking is free at this property.

What time is check-in at Premier Luxury Mountain Resort?

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM.

Does Premier Luxury Mountain Resort provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of BGN 300 per vehicle applies.

Where is Premier Luxury Mountain Resort located?

Located near the slopes, this Bansko hotel is in the mountains, within a 10-minute walk of SkiBansko by Traventuria and Bansko Ski Resort, and close to winter sports such as cross-country skiing. Bansko Gondola Lift and Vihren are also within 1 mi (2 km).

10/10 Excellent

Goran

Jul 1, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice

Stayed 1 night in Jun 2024

10/10 Excellent

Matthew

Mar 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good included spa facilities. Good to have an on-site ski shop and shuttle bus. Dining facilities and food were very good, breakfast was tasty and in plentiful supply and variety, the half board evening meal was excellent - particularly the deserts. Convenient nearby parking. Staff generally polite and helpful. Room facilities like safe and fridge were welcome. However we would have liked to have had ordinary (black) tea and milk in the room and maybe hot chocolate sachets and a coffee machine for proper coffe (as opposed to only fruit tea and nescafe sachets with whitner powder). Drinks in the hotel were also a bit pricey (although this was the case throughout the resort). Overall very pleased.

Stayed 3 nights in Mar 2025

8/10 Good

Richard

Feb 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Better than expected!

The hotel and its location are great for the town as close enough to walk and far enough to be quiet for the children to sleep. Saw a lot of bad reviews about breakfast however one of the best European breakfasts I’ve had for a long time (and I travel 8 months of the year). The pool and steam were great after a day in the slopes and the VIP lift pass was very much worth the extra £. Bansko lift system needs an overhaul but I’m sure that’ll come with all the extra income. 2 minor hotel issues would be bad pillows and that the soundproofing not the best but not deal breakers

Stayed 6 nights in Feb 2025

8/10 Good

Verified traveler

Feb 3, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Wifi sorunu

family odanın genişliği iyiydi, oda sessizdi, kahvaltıdan memnun kaldık, kapalı havuz güzeldi. ancak odamızda wifi bağlantısında sorun vardı. konaklamamız süresince söylememize rağmen ilgilenilmedi. Wifi yi odada kullanamadığımız için mağdur olduk.

Stayed 3 nights in Jan 2025

8/10 Good

Allen

Dec 30, 2024

Nothing special, just decent

Fine, but not great. Our room included a broken shower door (large sliding glass was off track and hanging dangerously). The breakfast buffet was in a windowless basement, with a coffee machine that was broken and leaking water all over the floor. The staff was not friendly; they did not explain amenities at check-in, and when asked basic questions, they were unresponsive and curt. The lights in one elevator lobby were broken, so waiting was very dark in a tight space. The room was large, but basic noises from adjoining rooms could be easily heard through the walls. It was clean overall and the public areas were well kept, but it is just average in every way.

Stayed 5 nights in Dec 2024

10/10 Excellent

Greg

Dec 18, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Resort

I found the Premier to be a very nice resort with good amenities.

Stayed 1 night in Dec 2023

10/10 Excellent

corinne

Aug 5, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Très bel établissement. Bien situé. Environnement magnifique, entouré de montagnes.

Stayed 1 night in Jul 2023

8/10 Good

Wayne

Dec 27, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

They tried hard to be a high class resort. And they were close. But there were lots of little things that didn't quite make. Examples include a fitness room that wasn't open until 9 am, or living room TV that didn't work at all.

6/10 Okay

JAMES CHRISTOPHER

Sep 14, 2022

Liked: Staff & service

Dated, not 5 star, friendly staff, bad breakfast

Stayed 5 nights in Sep 2022

6/10 Okay

eden

Mar 31, 2022

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

It was ok but too old and like pic

Stayed 3 nights in Mar 2022

8/10 Good

nicola

Jan 17, 2022

Liked: Cleanliness, staff & service

Things we liked: - amvrosia restaurant- very good food - the bar - the spa, except the pool - good personal Things we didnt liked: - the heating system of tge hotel is electrical. ls noisy and not working too much. It was cold in the room, even if we let it worked during all nights. - the pool is small and need some amenties

Stayed 3 nights in Jan 2022

10/10 Excellent

Verified traveler

Dec 25, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Great location, good food, large breakfast buffet and lovely staff.

Stayed 1 night in Dec 2021

10/10 Excellent

Filipe

Dec 25, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Perfect location, lovely staff and nice amenities.

Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Sep 7, 2021

Liked: Staff & service, room comfort

Correct, plus 3.5 étoiles que 4

Séjour l'été, en couple Les + : Chambre spacieuse, lumineuse et confortable, bon petit déjeuner, piscine extérieure, parking extérieur à proximité, proche du centre ville Les - : spa n'est pas très bien entretenu (1 sauna et 1 hamam ne fonctionnait pas) et ferme tôt (19h), globalement l'hôtel aurait besoin d'un bon rafraîchissement

Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveler

Jul 15, 2021

Liked: Cleanliness

Établissement bien mais bon 5 étoiles quand même je ne pense pas

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Feb 10, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Für ein bulgarisches Hotel wirklich super freundliches Personal (sind ja aber auch viele aus Griechenland). Shuttle Bus zum Lift. Sehr schönes Zimmer durch Upgrade, vielen Dank!

Stayed 2 nights in Feb 2020

6/10 Okay

idan

Feb 1, 2020

Disliked: Cleanliness, staff & service

Meh...

Very dirty room - we stayed a week and the floor wasn't cleaned once. Tiny TV ~22 inch. Soap and other amenities were replaced inconsistently, and further requests from the cleaning staff were ignored. Subpar gym - very small, 1 partially busted cross trainer, very low variety of free weights, 1 bench, no bars or plates, equipment isn't maintained and staff doesn't know the equipment or how to use it. Air conditioner works but you unexplainably need to set it to cooling for it to heat up the room, and it then constantly shows the temperature in the room is 50c. The room is pretty big. The breakfast is very good, though the menu is constant. The WIFI is PHENOMENAL. They spent the money for ubiquity APs spread across each floor, and the speed and reception is incredible compared to other hotels we've been to. Room service wasn't too expensive and was pretty good.

Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveler

Jan 4, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exceeded my expectations. The hotel was very well situated, very reasonably priced for the suite we booked. Very friendly and professional staff. Best of all was the onsite sky shop.

Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveler

Dec 31, 2019

Liked: Cleanliness, room comfort

Don't book this hotel

I am writing this review since this hotel is presented as a 5-star hotel, but in my opinion, it is a good 3-star hotel and a very bad 5 start. Shuttle, the hotel is far from the gondola, which means you heavily rely on the hotel shuttle, the last shuttle departs from the gondola parking to the hotel at 5, which means you need to end your ski day at 3:30, no apre ski, not even a full day of a ski is available. We were 3 people at the room, but they constantly, every day, gave us 2 robes for the spa and we needed to ask every day a new robe for the third person. Instead of having a bottle of water every day, we had only one, and only on the first day, it was not renewed the following days. The food in the main hall for breakfast and dinner is meh, not a lot of variety, the restaurant in the hotel is good but very expensive. The spa is ok, for a 4-star hotel, but since I paid and this hotel is presented as 5 stars, it is not a good spa at all. The waiters at the food court don't know English, which means that when we asked for an espresso, we were changed 8 euro for 2 cups of 50ml espresso, it was not explained for us. we paid approx 800 euro for 3 nights, I believe this hotel worth 45 euro per night.

Stayed 3 nights in Dec 2019

10/10 Excellent

Jay

Dec 15, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous- period!

Fabulous from A-Z

Stayed 3 nights in Dec 2019

8/10 Good

Moshe

Oct 12, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Next time in Bansko - I'll book this hotel again !

Stayed for 3 nights. The room was very wide & comfortable the stuff were very helpful & breakfast was good.

Stayed 1 night in Oct 2019

10/10 Excellent

Anita

Oct 8, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel!

This hotel is amazing! Everyone is very nice and polite, the rooms are lovey and the view and location is amazing. We had complimentary wine and water, a crib for our child was ready and they even provided baby shampoos and lotions. I am beyond impressed with the experience. The only suggestion I have is to make better coffee for breakfast, offer cappuccinos and lattes.

Stayed 1 night in Oct 2019

8/10 Good

DG, SOFIA

Oct 7, 2019

Liked: Cleanliness, staff & service, amenities

Excellent service and cleanliness. Spacious and well-equipped rooms. The hotel looks a bit dated, spa zone is a bit small. Breakfast variety could be imoroved.

Stayed 1 night in Oct 2019

6/10 Okay

Marina

Mar 19, 2019

Liked: Staff & service

Very good service, but old facilities

The hotel is definitely not up to 5-star hotel standards, but maybe for the price is kind of acceptable. The service is very good - everyone is extremely polite and helpful. However the hotel facilities are old and worn out, the spa is very small and busy in peak hours and the carpet in our room was full of hairs stuck in it for long time...the rooms in reality doesn't correspond at all to the pictures published. The views are very nice, the food is good and convenient shuttle to the gondola. Some refreshment might bring real value to this hotel, as it definitely doesn't correspond to the standard of SLH of the World :).

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Mar 17, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We like the staff. Mostly everything we ask for was delt with . The restaurant in the evening was lovely . Great meal. We were upgraded, which was unexpected and a real treat. Would recommend it to anyone.

Stayed 2 nights in Mar 2019

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