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Four Points by Sheraton Bansko

4.0 star property
Mountain ski retreat with indoor pool and restaurant

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Photo gallery for Four Points by Sheraton Bansko

Exterior
View from property
Indoor pool
1 bedroom, minibar, in-room safe, desk
Lobby lounge

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Double Bed, Balcony

Deluxe Room, 1 Double Bed, Balcony | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Balcony

Deluxe Room, 1 Double Bed, Balcony | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 1 Double Bed

View all photos for Loft Suite

Loft Suite | 1 bedroom, minibar, in-room safe, desk

Loft Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | 1 bedroom, minibar, in-room safe, desk

One Bedroom Apartment

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
7 Glazne Str., Bansko, 2770

What's nearby

  • Vihren - 3 min walk - 0.2 miles
  • Bansko Ski Resort - 7 min walk - 0.4 miles
  • Museum of Otets Paisii Hilendarski - 7 min walk - 0.4 miles
  • Bansko Gondola Lift - 8 min walk - 0.5 miles
  • Ski Bansko - 17 min drive - 5.7 miles

Getting around

  • Sofia Airport (SOF) - 139 min drive

Restaurants

  • ‪Baba Vuno - ‬3 min walk
  • ‪Chateau Antique - ‬6 min walk
  • ‪Stone Flower Barbeque - ‬3 min walk
  • ‪Пирин 75 - ‬1 min walk
  • ‪Five M - ‬5 min walk

About this property

Four Points by Sheraton Bansko

Upscale hotel near Bansko Ski Resort
Located close to Vihren and Bansko Gondola Lift, Four Points by Sheraton Bansko provides a terrace, a garden, and dry cleaning/laundry services. Skiers and snowboarders can spend time on the slopes at this hotel offering downhill skiing, cross-country skiing, and ski passes. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. The on-site restaurant offers breakfast and dinner. Enjoy the gym, as well as activities like snowboarding. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • ATM/banking services, a 24-hour front desk, and a banquet hall
  • Multilingual staff, a billiards/pool table, and an elevator
  • Luggage storage, 1 meeting room, and a front-desk safe
Room features
All 160 rooms have comforts such as pillow menus and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with cable channels
  • Separate sitting areas, recycling, and mini fridges

Languages

Arabic, Bosnian, Bulgarian, Croatian, English, French, German, Greek, Russian, Serbian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Cross-country skiing
  • Downhill skiing
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Snowboarding
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (51 inch wide door)
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 13 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.02 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Strazhite Bansko
Hotel Strazhite
Strazhite Bansko
Strazhite
Hotel Strazhite
Four Points by Sheraton Bansko Hotel
Four Points by Sheraton Bansko Bansko
Four Points by Sheraton Bansko Hotel Bansko

Frequently asked questions

Does Four Points by Sheraton Bansko have a pool?

Yes, this property has an indoor pool.

Is Four Points by Sheraton Bansko pet-friendly?

Yes, this property allows pets with a maximum weight of up to 13 lbs per pet. There's a fee of EUR 50.00 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Four Points by Sheraton Bansko?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM.

What time is check-out at Four Points by Sheraton Bansko?

Check-out is at noon.

Where is Four Points by Sheraton Bansko located?

Conveniently located near the ski slopes, this Bansko hotel is within a 10-minute walk of Vihren, Bansko Ski Resort, and Bansko Gondola Lift. Museum of Otets Paisii Hilendarski and Bansko Permanent Icon Exhibition are also within 15 minutes.

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Four Points by Sheraton Bansko Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 34 reviews
Rating 8 - Good. 15 out of 34 reviews
Rating 6 - Okay. 5 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 4 out of 34 reviews

8.2/10

Cleanliness

6.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

A very nice stay here, very comfortable bed, all new after a recent refurb. Great pools and gym. My only gripe was that the hot breakfast was not hot, in fact quite cold for some items.
Stayed 1 night in Aug 2024

6/10 Okay

James

Liked: Cleanliness, amenities
Nice to have spa on-site. Rooms were quite warm and beds not very comfortable. Pleasantly surprised by food despite previous reviews. Lovely bar/ lounge area. Conveniently close to ski station.
Stayed 4 nights in Mar 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities

Great overall

Service was great, breakfast was great, staff could not do enough. Room was far too hot even with radiator off.
Stayed 4 nights in Feb 2025

8/10 Good

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

oral

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Kayak merkezi olan servisler çok yetersiz..

Kayak için gittik. Otel gondolaya 500 m mesafede. Oteldenden gondolaya olan son servis 10:00 da kalkıyor. Banskodaki otellerin genelinde 12:00 kadar servis oluyor. Her seferinde gondolaya yürümek zorunda kaldık. Bu kadar kaliteli bir otelin bu durumu düşünmemesi çok saçma. Onun dışındaki hersey çok iyi. Ama bir daha kalmam.
Stayed 4 nights in Feb 2025

10/10 Excellent

Shay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Alper

Liked: Staff & service
Disliked: Cleanliness, room comfort

Ayıp

Otele geldiğimizde bize otoparkın olduğu yazılıydı fakat 7-8 araçlık yer gösterildi orasıda doluydu kimse ilgilenmedi başımızın çaresine bakarsk esnafın müsade etmediye yerlerden kaldırılarak ite kaka uzakta görünmeyen araziye park ettik Sast 4.5 5 sralarında otel anahtarlarını verdiler Labirent gibi koridorlarda el yordamıyla zor bulduk Odaya girdiğimizde oda kirliydi elimizde valiz ve eşyalarla tekrar lobide beklemeye başladık Oda yaptığım rezervasyon ile alakalı bir oda değidi 55 m olması gereken oda yerine 18-20 m kare oda verldi ttuvalete girmek zordu Nedenini sorduğumda özür dilediler Odaya bir şişe şarap ve meyve tabağı ikram ederek hatalarını telafi etmeye çalıştılar Boş bir arazide park ettiğimiz aracımızı düşünerek geceyi geçirdik
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew Peter

Stayed 6 nights in Feb 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

8/10 Good

Thomas

Stayed 5 nights in Feb 2023

10/10 Excellent

ENDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey mükemmeldi
Stayed 3 nights in Jan 2023

8/10 Good

Jason

Stayed 4 nights in Jan 2023

10/10 Excellent

Karl

Stayed 1 night in Mar 2022

8/10 Good

jacqui

Liked: Cleanliness
Stayed 5 nights in Feb 2022

8/10 Good

john

Liked: Cleanliness, property conditions & facilities

Strazhite Hotel

Nice large hotel lobby and bar My room was large with a decent en-suite The bed unfortunately was not very comfortable The breakfast buffet was reasonable with a lot of choice. The evening buffet however was not particularly appetising. The pool and spa area was very nice and kept really clean. Ideal location for skiing as the gondola is only a ten minute walk. This is the fourth hotel I’ve stayed at in Bansko, might not be the best but I would stay again because it’s a great location and very good value for the price I paid.
Stayed 5 nights in Jan 2022

8/10 Good

Liam

Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in Jan 2022

4/10 Poor

Ioan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Not again!

We had a demi-pensions, Buț we was very disapointed about breakfast and dinner. The Food was horror!
Stayed 5 nights in Dec 2021

8/10 Good

LUDMIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

The hotel is not a good one

The welcoming was bad - the clerk didn't bother to stand up, he had a lot of attitude. There was a water leak in the room's bathroom. The bed was so uncomfortable
Stayed 3 nights in Feb 2020

4/10 Poor

Angela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2020

8/10 Good

Vasileios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Όλα ήταν καλά μόνο τα κρεβάτια το στρώμα ήταν χάλια..
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveler

Disliked: Staff & service
I liked that it was close to the gondola and the rooms were big and airy with plenty of hot water. I thought it was good value. I liked some of the staff, especially one of the waitresses with long brown curly hair and the barman and Ibrahim on reception,. Some of the others were deliberately rude and unhelpful. There seemed to be no manager, or no effective manager. Who lets staff smoke in the kitchen? Why does the bar not open earlier to serve proper coffee when the coffee at breakfast is instant? Why was all the food so over cooked? Why does no one seem to take pride in the hotel and in being Bulgarian?
Stayed 7 nights in Feb 2019

2/10 Terrible

Reuben

Disliked: Staff & service, property conditions & facilities, room comfort

Terrible Hotel and Resort

From the moment we checked in the staff were most unhelpful and cold. The Bellboy stood at our door basically waiting for a tip to be handed over which i find quite rude even when i do tip quite often but only on my terms. The food is shockingly poor with not even water or coffee being available in the evening when on a half-board basis. The food was so poor we decided to eat our for two of the nights for a break from the terrible slop. The breakfast is also terrible and very limited although they did provide tea & coffee in the morning. The location is good for the centre of town with everything within walking distance to the gondola etc. The queues for the Gondola in the morning are ridiculous as well as the free shuttle bus to the top of the Gondola therefore we paid for a taxi to take us to the top each morning otherwise you would be queuing for no less than 1.5-2hrs each day to just get to the top of the mountain. I will not be returning any time soon.
Stayed 5 nights in Feb 2019

2/10 Terrible

Vitaly

Liked: Cleanliness
Disliked: Property conditions & facilities

No hot water

The breakfast is terrible. And we didn't have hot water even when we asked it from the reception .
Stayed 5 nights in Dec 2018