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Grand Hotel Bansko

4.0 star property
Family-friendly hotel with a full-service spa and a casino

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Photo gallery for Grand Hotel Bansko

Reception
Minibar, in-room safe, blackout drapes, soundproofing
Sauna, hot tub, steam room, Turkish bath, body treatments, body wraps
Lobby
Lobby

Reviews

6.8 out of 10

Popular amenities

  • All inclusive
  • Bar
  • Pool
  • Room service
  • Parking included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Minibar, in-room safe, blackout drapes, soundproofing

Apartment, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Fan
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Fan
Blackout drapes/curtains
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Minibar, in-room safe, blackout drapes, soundproofing

Apartment, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Fan
Blackout drapes/curtains
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Double Room

Minibar, in-room safe, blackout drapes, soundproofing

Executive Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Fan
Blackout drapes/curtains
Bathrobes
Minibar
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Premier Luxury Mountain Resort

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  • Breakfast included
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8.8 out of 10, Excellent, 114 reviews
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About the neighborhood

Map
Glazne str, 5, Bansko, 2770

What's nearby

  • Holy Trinity Church - 8 min walk - 0.5 miles
  • Bansko Ski Resort - 2 min drive - 1.2 miles
  • Vihren - 2 min drive - 1.2 miles
  • Bansko Gondola Lift - 3 min drive - 1.4 miles
  • Ski Bansko - 19 min drive - 6.6 miles

Getting around

  • Sofia Airport (SOF) - 136 min drive

Restaurants

  • ‪Obetsanova Mehana - ‬13 min walk
  • ‪Яница - ‬8 min walk
  • ‪Чеверме (Cheverme) - ‬11 min walk
  • ‪Le Petit Nicolas - ‬14 min walk
  • ‪Орлово Гнездо - ‬9 min walk

About this property

Grand Hotel Bansko

Upscale family-friendly hotel located in Old Town Bansko
At Grand Hotel Bansko, you can look forward to a casino, a poolside bar, and a playground. Indulge in a massage, a body treatment, and a body wrap at the onsite spa. Fitness classes are offered at the gym; the property also has dry cleaning/laundry services, a bar, and a business center. Free in-room WiFi is available to all guests, along with a steam room and a sauna.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and pool umbrellas
  • Free self parking
  • An electric car charging station, supervised childcare (surcharge), and a front-desk safe
  • A banquet hall, concierge services, and ATM/banking services
Room features
All 207 rooms include comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Heating and fans
  • Showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and phones

All inclusive details

All-inclusive room rates at Grand Hotel Bansko are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Bulgarian, English, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (BGN 10 per day)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Casino
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Children's games
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Fan
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BGN 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: BGN 10 per day (66 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from June to September

Property is also known as

Grand Hotel Bansko Hotel
Grand Hotel Bansko Bansko
Grand Hotel Bansko Hotel Bansko
Grand Hotel Bansko All Inclusive

Frequently asked questions

Does Grand Hotel Bansko have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool.

Is Grand Hotel Bansko pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hotel Bansko?

Self parking is free at this property.

What time is check-in at Grand Hotel Bansko?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Grand Hotel Bansko?

Check-out is at noon.

Are there all-inclusive benefits at Grand Hotel Bansko?

Some rate plans available at this property are all-inclusive.

Where is Grand Hotel Bansko located?

Located in Old Town Bansko, this family-friendly Bansko hotel is within a 10-minute walk of Holy Trinity Church, Chapel of the Holy Virgin, and House Museum of Nikola Vaptsarov. Bansko Permanent Icon Exhibition and Paisii Hilendarski Historical Center are also within 15 minutes.

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Grand Hotel Bansko Reviews

Reviews

6.8
Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

8.4/10

Cleanliness

5.8/10

Staff & service

8.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10

Average hotel but no more. Impossible to find parking place. Spa is smallest I've ever seen. They charge 60 leva for 100cl cognac but doesn't evet have glasses. TV on lodge vas troubling and we said several times but nobody even bothered. Only good thing was the restaurant and food was very good. Overall hotel is not worth even 2 stars
Stayed 1 night in Dec 2024

10/10

Çok güzel bir hoteldi(bazı kısımlar tadilat nedeni ile kapalı olsa da)Çalışanlar çok ilgili ve yardımsever di biz iki aile olarak gittik ve çok eğlendik,tek olumsuz eleştirim yemekler konusunda olabilir her gün her öğün de hep aynı yemeklerin çıkarılması 3 gün üstü konaklamalarda sıkıcı oluyor.
Stayed 6 nights in Dec 2024

8/10

Stayed 6 nights in Jan 2023

10/10

I was pleasantly surprised by the hotel. Recommend.
Stayed 1 night in Oct 2021

6/10

We have reserved a deluxe room with one queen bed and 1 sofa bed. This has been stated on our confirmation email of the type of room . Once we have arrived, the receptionist gave us a standard room. Which looked nothing like what we have reserved. Going back to the reception and mentioned that we booked deluxe not standard. The guy tried to make excuses stating that each room is different. However, it was very obvious that this isn’t a deluxe room by judging from the size of the room and the size of the bed. It was frustrating how he was giving all sort of excuses as if we are stupid and don’t know the difference. After everything , we got the deluxe room but with no sofa bed and it was stated in our reservation. At this point I had bad impression already didn’t want to make the situation worse so we just accepted the second room . The all inclusive service was quite frustrating. Cocktail wise , all they offered was the sex on the beach and tequila sunrise. For some unknown reason , they didn’t want to make other cocktails. Therefore the whole cocktail menu seemed very limited. The buffet food was great with variety of foods that were well prepared. Drink wise from the machines were very cheap and watery. The spa itself was very good , had a lot of spa rooms and space. The cleanliness was on point. Mini fridge bar in the room was quite empty, we finished all the drinks in one night. The next day and the day after nobody refilled the fridge.
Stayed 2 nights in Sep 2021

2/10

Nooit zo slecht gehad, bij het zwembad moest voor de drankjes betaald worden, terwijl het een all inclusief boeking was, onvriendelijk en arrogant personeel. Volgende dag zijn we weggegaan door ontevredenheid. Nooi meer!
Stayed 2 nights in Aug 2019