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Hotel Arcade

Property class: 3

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Photo gallery for Hotel Arcade

A modern hotel lobby with a reception desk, blue sofas, marble flooring, and potted plants. - Hotel Arcade (Banska Bystrica)
A hotel room with a large bed, a sofa, a desk with a computer, a TV, and a chandelier. - Hotel Arcade (Banska Bystrica)
A dining area with tables set for service, blue upholstered seating, and hanging spherical light fixtures. - Hotel Arcade (Banska Bystrica)
A two-story building with a cafe named "Copaline Bagel" on the ground floor. - Hotel Arcade (Banska Bystrica)
A living room with a sofa, a coffee table, a TV, and a mirror. - Hotel Arcade (Banska Bystrica)
At Hotel Arcade, you can look forward to a free breakfast buffet, an art gallery on site, and a shopping mall on site. Free in-room WiFi and a coffee shop/cafe are available to all guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Parking available
  • Business services
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Luxury Apartment, 1 Bedroom

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Luxury Apartment, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a large bed, bedside lamps, a chair, and a desk.

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room, Balcony

A hotel room with a bed, a desk, a chair, a television, and a bathroom visible through an open door.

Deluxe Double Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding available, minibar, desk, laptop workspace

Superior Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Double Room

A hotel room with a large bed, a desk with a chair, a flat-screen TV mounted on the wall, and a bathroom with a towel rack.

Executive Double Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite

A hotel room with a bed, desk, chair, and a large window with curtains.

Suite

  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, City View

A hotel room with a large bed, two armchairs, a wooden desk, and a small table.

Junior Suite, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Banska Bystrica, Hotel Arcade is in the city center. Banska Bystrica's Town Fortifications and The Clock Tower are local landmarks, and some of the area's attractions include Borova Hora Arboretum and Donovalkovo. Looking to enjoy an event or a game while in town? See what's happening at Tipsport Arena or TiposBet Aréna. Visit our Banska Bystrica travel guide
Map
Námestie Snp 5, Banska Bystrica, 97401

What's nearby

  • The Clock Tower
    2 min walk - 0.1 miles
  • Central Slovakian Gallery
    5 min walk - 0.3 miles
  • Banska Bystrica's Town Fortifications
    5 min walk - 0.3 miles
  • The Town Castle Area
    5 min walk - 0.3 miles
  • Museum of the Slovak National Uprising
    6 min walk - 0.4 miles

Getting around

  • Banska Bystrica Station
    6 min drive
  • Bratislava (BTS-M.R.Stefanika)
    117 min drive

Restaurants

  • Evijo Sásová
    7 min drive
  • Pizzeria Brasil
    5 min drive
  • Saigon Bistro
    17 min walk
  • Reštaurácia Barumka
    4 min drive
  • Impresso Cafe
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 9.90 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A coffee shop/cafe

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall
  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in room
  • Elevator (35 inch wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (35 inches high)

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 9.90 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is Hotel Arcade pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 9.90 per day.

What time is check-in at Hotel Arcade?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Arcade?

Check-out is at 11:00 AM.

Where is Hotel Arcade located?

Located in the heart of Banska Bystrica, this hotel is steps from The Clock Tower, Central Slovakian Gallery, and The Town Castle Area. Banska Bystrica's Town Fortifications and Museum of the Slovak National Uprising are also within 10 minutes. Banska Bystrica Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Arcade Reviews

8.6

Excellent

9.2

Cleanliness

9.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 43 out of 105 reviews
Rating 8 - Good. 43 out of 105 reviews
Rating 6 - Okay. 17 out of 105 reviews
Rating 4 - Poor. 2 out of 105 reviews
Rating 2 - Terrible. 0 out of 105 reviews

Reviews

Verified review

10/10 Excellent

Zoran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
new hotel. Nothing fancy, but it was clean and convenient.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

It was amazing! We loved BB, lots to do. The staff was very helpful and personable.The breakfast was delicious and the location was perfect. We had a room eith a balcony which was very nice
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in great location on SNP square

Room good, location great bed very comfortable. Okay breakfast. I never saw another guest in the two days i was there.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional!

Truly exceptional property in the town center. Our room overlooking the fountain was spacious and well appointed with a very comfortable bed. Breakfast was very good. Staff were gracious and made us welcome. We are far from athletes but managed stairs to first floor with no trouble.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Raphael Jäger

It was great that the hotel is in the middle of the city
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel, right in the middle of town on the main square. You can hear the fountain and nice music. Very nice experience, for sure we will stay here again.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Goran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brand new

Brand new hotel. Nice interior. Parking garage under the hotel.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right on a pedestrian plaza. The rooms were immaculate and nicely furnished. Parking was under construction, but we were afforded front door parking for our motorcycles. Only difficulty was finding the parking. GPS navigation called for driving up the pedestrian plaza, vice the road behind hotel.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Hyun kun

Disliked: Property conditions & facilities, room comfort

Different room to the photo on Application

The room that they have give to us was not same as on the photo in the Hotels.com website. We choose the room Luxury Double Room, which was good in the photo so we choose it. But when we went in for the first time is was smaller and not luxury Double room as they said on the app. Also, entrance is very hard to find. You have to go into side alley, we had to ask cafe owner, even though we can go through the cafe they told us to go the side alley.
This is room we actually stayed.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderbar helles Zimmer, ruhig, zentral, gute Betten, prima Frühstück. Unbedingt zu empfehlen!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

MARCOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente !

Excelente! Quarto novo, limpo, espaçoso. Arrumação impecável Banheiro com ótimo chuveiro, bom espaço no box e produtos de ótima qualidade. Café da manhã muito bom. Atendimento rápido e eficiente, Equipe atenciosa e competente. Ótima localização (no coração da praça principal), com grande variedade de restaurantes. Próximo a shopping (200 m) e dois supermercados. Superou expectativas
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Katja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Upea sisustus

Upea hotelli keskeisellä sijainnilla. Huone oli viihtyisä, hyväkuntoinen sekä siisti. Rauhallinen hotelli. Aamupala ok.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein Hotel am Hauptplatz in Banska Bystrica gelegen - perfekt, um von hier Ausflüge zu starten.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bonne prestation et très bon emplacement en c

Très agréable hôtel , très bien situé. Par contre changement de toutes les serviettes tous les jours . Shampooing et gel douche toujours dans de petits bouteilles en plastique !!
Stayed 3 nights in Oct 2023
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

מאכזב

הזמנו מראש חדר זוגי משודרג כשהגענו למלון נאמר לנו שאין חדרים זוגיים אלא רק מיטות נפרדות, כל אחת בפינה אחרת של בחדר . החדר עצמו לא מזכיר אפילו את החדר בתמונות. שטיחים מלוכלכים, חדר אמבטיה מיושן, ממש לא חדר ״דלוקס״ שהוזמן. אפילו בקבלה אישרו לנו שהחדר שבתמונות הוא הסויטה ולא החדר שהזמנו . רק לאחר התערבות של הוטלס הסכימו להחליף לנו חדר. לא ממליצה על המלון ולא על השירות. היתרון היחיד הוא המיקום במרכז העיר.
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy stay

Very nice, clean and comfortable hotel, friendly staff, cosy rooms, I had a very pleasant stay.
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Ronen

Liked: Cleanliness, staff & service
Old hotel, without elevator and very tall stairs. Service was nice, breakfast was basic but good.
Stayed 1 night in Jul 2021
Verified review

8/10 Good

János

Liked: Cleanliness, property conditions & facilities, room comfort

Egy nap az Arcade-ban.

Nagyon szép helyen, a főtéren található a szállás, a szobánk is arra nézett. A szoba hatalmas, tiszta, nagyon kényelmes ágymatraccal. Nagyon finom a reggeli és megfelelően választékos. Sajnos lift nincs és légkondícionáló helyett ventillátor segíti a melegtől való enyhülést. Az épület ódon, így a falak vastagak, így a nagyon meleg is könyebben elviselhető ventillátorral. Ami kis kellemetlenséget okozott, hogy a szobában lévő vízforraló nem működött, mert nagy kávéivók vagyunk, és nagyon jó lett volna használni. A szálloda parkolója kicsit messze van a szállótól.
Stayed 1 night in Jul 2021
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nette freundlich Dame im Empfang - Frühstück ganz ok - Zimmer sehr warm und Ventilator ein bisschen laut. Sonst alles gut - auch sichere Parkmöglichkeiten - Lage toll !
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic building, quiet rear courtyard

Historic building reconstructed, clean, modern with some historical finishes remaining. High ceilings. Rear courtyard was quiet I was able to sleep with the window open. Didnt see air conditioning but a fan was already in the room. Room was spacious. Location of the hotel was very central. Decent breakfast, would return in the future.
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Jones

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel. All you want clean ,comfy.

The Arcade hotel is a lovely old building, the staff are friendly &helpful. The room we stayed in was clean,spacious and beautifully decorated with comfortable beds. It is situated in Banska town,we stayed during the christmas market and we heard minimal noise from the market. We will definatley be returning to hotel Arcade, a great place.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historiallinen rakennus kauniilla aukiolla. Persoonallinen, iso huone.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

GK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely space, great location. Could have benefited from a little more attention to detail - ex staff will leave a coffee cup in the room uncleaned if there’s a spoon nearby. Maybe cultural. Also listing in accurately states there is no parking A if you ask they will let you into the gates parkade for free.
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
The spaces are very beautiful and comfortable. The staff are very helpful and friendly, and the breakfast is delicious!
Stayed 5 nights in Sep 2019