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Sangay Spa Hotel

3.5 star property
Family-friendly hotel with a full-service spa and a 24-hour health club

Choose dates to view prices

Photo gallery for Sangay Spa Hotel

Front of property
Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments
View from property
Breakfast, lunch and dinner served
1 bedroom, desk, free WiFi, bed sheets
At Sangay Spa Hotel, guests enjoy massages and hydrotherapy in a peaceful setting. The property features a garden, poolside bar, and a complimentary breakfast buffet each morning. Families appreciate the recreational options including racquetball and squash courts.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Pet friendly
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Plaza Sangay Doble

1 bedroom, desk, free WiFi, bed sheets

Plaza Sangay Doble

10.0 out of 10
Exceptional
(1 review)

Highlights

Smart TV
Sofa bed
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
Cable channels
Desk
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Plaza Sangay Matrimonial

Plaza Sangay Matrimonial | 1 bedroom, desk, free WiFi, bed sheets

Plaza Sangay Matrimonial

8.0 out of 10
Very good
(1 review)

Highlights

Smart TV
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
Cable channels
Desk
In-room safe
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Plaza Sangay Suite

Plaza Sangay Suite | 1 bedroom, desk, free WiFi, bed sheets

Plaza Sangay Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Smart TV
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
Electric kettle
Cable channels
Desk
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Jacaranda Doble

Jacaranda Doble | 1 bedroom, desk, free WiFi, bed sheets

Jacaranda Doble

8.6 out of 10
Excellent
(4 reviews)

Highlights

Smart TV
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Pet friendly
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cabañas Luxury Doble

1 bedroom, desk, free WiFi, bed sheets

Cabañas Luxury Doble

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Smart TV
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
Cable channels
Desk
Pet friendly
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Cabañas Luxury Matrimonial

Cabañas Luxury Matrimonial | 1 bedroom, desk, free WiFi, bed sheets

Cabañas Luxury Matrimonial

8.0 out of 10
Very good
(3 reviews)

Highlights

Smart TV
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
Cable channels
Desk
Pet friendly
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Plaza Isidro Ayora 100, Baños de Agua Santa, Tungurahua

What's nearby

  • Church of the Virgin of the Holy Water - 6 min walk - 0.4 miles
  • Banos Central Market - 8 min walk - 0.5 miles
  • Sebastian Acosta Park - 8 min walk - 0.5 miles
  • Piscinas El Salado Thermal Bath - 4 min drive - 1.4 miles
  • The Tree House - 16 min drive - 5.4 miles

Getting around

  • Ambato Station - 49 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 170 min drive

Restaurants

  • ‪Andes Coffee - ‬5 min walk
  • ‪Aromé - ‬8 min walk
  • ‪Quilombo Parrilla - ‬5 min walk
  • ‪Juan Valdez - ‬7 min walk
  • ‪Cherusker Cervecerìa Artesanal Alemana - ‬8 min walk

About this property

Sangay Spa Hotel

Family-friendly hotel
A poolside bar, a garden, and a playground are just a few of the amenities provided at Sangay Spa Hotel. Indulge in a massage, a manicure/pedicure, and a body treatment at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Enjoy the 24-hour health club, as well as activities like racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and an arcade/game room.
Other perks include:
  • An outdoor pool and a children's pool, along with sun loungers
  • Free self parking
  • An outdoor tennis court, a front-desk safe, and smoke-free premises
  • A billiards/pool table, massage treatment rooms, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 66 rooms boast comforts such as free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 36-inch Smart TVs with cable channels
  • Daily housekeeping, desks, and phones

Similar properties

Exterior detail

Samari Spa Resort

  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
9.4 out of 10, Exceptional, 143 reviews
Samari Spa Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Sangay Spa
Sangay Spa Banos
Sangay Spa Hotel
Sangay Spa Hotel Banos
Sangay Hotel Banos
HOTEL SANGAY Baños
HOTEL SANGAY
SANGAY Baños
HOTEL SANGAY Banos
Sangay Hotel Banos Agua Santa
Sangay Spa Hotel Baños de Agua Santa
Sangay Spa Hotel Hotel Baños de Agua Santa
Sangay Spa
Sangay Spa Hotel Hotel
HOTEL SANGAY
Sangay Spa Hotel Hotel
Sangay Spa Hotel Baños de Agua Santa
Sangay Spa Hotel Hotel Baños de Agua Santa

Frequently asked questions

Does Sangay Spa Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Sangay Spa Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of USD 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Sangay Spa Hotel?

Self parking is free at this property.

What time is check-in at Sangay Spa Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Sangay Spa Hotel?

Check-out is at noon.

Where is Sangay Spa Hotel located?

This family-friendly Baños de Agua Santa hotel is within a 10-minute walk of Termas de la Virgen, Chocolate Magic Factory, and Banos Central Market. Juan Montalvo Park and Sebastian Acosta Park are also within 10 minutes.

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Sangay Spa Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 164 out of 246 reviews
Rating 8 - Good. 49 out of 246 reviews
Rating 6 - Okay. 17 out of 246 reviews
Rating 4 - Poor. 9 out of 246 reviews
Rating 2 - Terrible. 7 out of 246 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of water fall from the window. Good location, easy walk to city center. They have 2 good restaurants and nice coffee shop in premises.
Stayed 3 nights in Aug 2025

10/10 Excellent

Leny

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place and relaxing
Stayed 1 night in Jul 2025

10/10 Excellent

Frazer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a large one with the advantage of a good spa - hot tubs, sauna and steam room. Staff were great, food was good.
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and beautiful hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with a good location.
Stayed 1 night in Sep 2024

10/10 Excellent

Sierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stefany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very positive experience
Stayed 1 night in Jun 2025

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful! The breakfast was great and the food at the restaurant amazing!
Stayed 3 nights in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great service by the front desk and staff
Stayed 1 night in Jul 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place, great service
Stayed 1 night in Jun 2024

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property..
Stayed 1 night in Apr 2023

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Overall great, would stay again!

Hotel was fantastic, very nice and accommodating staff. Room was nice, comfortable, and clean. Even had a view of the waterfall! We did have an issue with the spa, which is unexpected considering the price compared to other massage/spa vendors in the area.
Stayed 1 night in Feb 2023

6/10 Okay

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice but should be noted that the rooms don’t have AC. The staff were very nice and accommodating and brought a fan to the room. Also no elevators. I would suggest that they at least put screens on the windows so that guests can open the window without mosquitoes coming in. When we entered the room there were already mosquitos in the room. The hotel is older but clean.
Stayed 2 nights in May 2025

8/10 Good

MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024

4/10 Poor

CAROLINA

They did not have our room ready at the time of check-in. Some of the staff was very nice and then the rest seemed to be bothered by everyone and everything. We had a great massage in the spa. The ladies that work in that area are fabulous.
Stayed 2 nights in Jan 2023

8/10 Good

TRENTON

Liked: Cleanliness, staff & service, property conditions & facilities
The "Cabanas Luxury Matrimonial" were bare basic. No ventilation, no AC, no fan, windows open but don't have screens to keep bus out. No chairs to sit, 2 towels, 2 hangers, 1 bottle of water, nothing else. The price was very reasonable though. The 2 jacuzzies were not hot. One was lukewarm and the other was cold. There were plenty of spa options available.
Stayed 1 night in Nov 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service in all aspects.
Stayed 5 nights in Sep 2025

10/10 Excellent

adry

Liked: Cleanliness, staff & service, amenities
La propiedad es muy bonita tiene muchos servicios lo que más me encantó fue el servicio de vapor y también sauna saliendo de ahí hay una piscina de agua fría y el shock térmico es increíble también está bonita la piscina de afuera y la vista es muy bella muy recomendable el restaurante cafetería no es muy bueno pero el restaurante donde sirven la comida y el desayuno son geniales
Stayed 2 nights in Jul 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, buena atencion, la ubicación excelente
Stayed 2 nights in Jul 2025

6/10 Okay

BLANCA

Liked: Cleanliness, property conditions & facilities
Llegamos, caía una lluvia muy fuerte y no tenían paraguas, tuvimos que correr hasta nuestra cabaña en medio de la lluvia. En la mañana no podíamos dormir por perros de huéspedes. El servicio del personal una parte es bueno, otra parte es pésimo.
Stayed 2 nights in Jul 2025

8/10 Good

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hervorzuheben ist der Pianist, der am Sonntag beim Frühstück gespielt hat.
Stayed 3 nights in Jun 2025

8/10 Good

Dayanara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Normal nada extraordinario nada mal un poco antiguo el hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, excelente hotel
Stayed 2 nights in May 2025

10/10 Excellent

Stacy

Liked: Cleanliness, amenities, property conditions & facilities
The property was lovely. It is across from the natural pools. The town is beautiful.
Stayed 1 night in May 2025

10/10 Excellent

Silvana

Liked: Cleanliness, amenities
Everything, breackfast includes the best
Stayed 3 nights in May 2025

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