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Casa Giralda

Property class: 3

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Consider a stay at Casa Giralda and take advantage of a terrace, a garden, and an arcade/game room. Treat yourself to a body scrub, a deep-tissue massage, or Ayurvedic treatments at the onsite spa. Stay connected with free WiFi in public areas, and guests can find other amenities such as laundry facilities and a bar.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Restaurant

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Double Room, 1 Queen Bed, Ensuite, Hill View

Classic Double Room, 1 Queen Bed, Ensuite, Hill View | Soundproofing, iron/ironing board (on request), bed sheets

Classic Double Room, 1 Queen Bed, Ensuite, Hill View

  • Hill view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Chalet, 2 Bedrooms, Connecting Rooms, Garden View

Family Chalet, 2 Bedrooms, Connecting Rooms, Garden View | Soundproofing, iron/ironing board (on request), bed sheets

Family Chalet, 2 Bedrooms, Connecting Rooms, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 20 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Soundproofing, iron/ironing board (on request), bed sheets

Family Quadruple Room

8.0 out of 10
Very good
(1 review)
  • Hill view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Quadruple Room

Classic Quadruple Room | Soundproofing, iron/ironing board (on request), bed sheets

Classic Quadruple Room

  • Hill view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Cabin, Balcony

Family Cabin, Balcony | Soundproofing, iron/ironing board (on request), bed sheets

Family Cabin, Balcony

  • Hill view
  • 31 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Large Twin Beds and 1 Twin Bed

View all photos for Family Villa, 2 Bedrooms

Family Villa, 2 Bedrooms | Soundproofing, iron/ironing board (on request), bed sheets

Family Villa, 2 Bedrooms

  • 35 sq m
  • 2 bedrooms
  • Sleeps 7
  • 6 Twin Beds and 1 Double Bed

View all photos for Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom | Soundproofing, iron/ironing board (on request), bed sheets

Classic Triple Room, 1 Bedroom

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

About the neighborhood

Baños de Agua Santa is home to Casa Giralda. Sangay National Park and Cascada Inés María Baños Tungurahua reflect the area's natural beauty and area attractions include San Martin Zoo and Chocolate Magic Factory. Visit our Baños de Agua Santa travel guide
Map
Avenida del Salado 617, Baños de Agua Santa, Tungurahua, 180250

What's nearby

  • Piscinas El Salado Thermal Bath
    8 min walk - 0.5 miles
  • Banos Central Market
    19 min walk - 1.0 mile
  • Sebastian Acosta Park
    19 min walk - 1.0 mile
  • Church of the Virgin of the Holy Water
    2 min drive - 1.2 miles
  • Termas de la Virgen
    5 min drive - 1.7 miles

Getting around

  • Ambato Station
    46 min drive
  • Mariscal Sucre Intl. Airport (UIO)
    168 min drive

Restaurants

  • Leprechaun
    18 min walk
  • Crater Rooftop Bar
    19 min walk
  • La Parrilla Steak House
    7 min walk
  • Honey coffee & tea
    18 min walk
  • Cherusker Cervecerìa Artesanal Alemana
    3 min drive

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Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee: USD 7.25 for adults and USD 7.25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 3 hot tubs
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Treatment room
  • Turkish bath

Accessibility

  • No elevator

More

  • Banquet hall
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 28
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 28

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 7.25 for adults and USD 7.25 for children
  • Airport shuttle fee: USD 40 per person (one-way)
  • Airport shuttle fee per child: USD 50.00 (one-way), (from 3 to 8 years old)
  • Pet fee: USD 10 per pet, per night
  • Early check-in fee: USD 28 (subject to availability)
  • Late check-out fee: USD 28 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Air conditioning and heating are not provided
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:30 AM to 9:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 2-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Casa Giralda have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 9:30 AM–9:30 PM.

Is Casa Giralda pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of USD 10 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Casa Giralda?

Check-in start time: 3:30 PM; Check-in end time: 11:30 PM. Early check-in is available for a fee of USD 28 (subject to availability). After-hours check-in is not available.

What time is check-out at Casa Giralda?

Check-out is at noon. Late check-out is available for USD 28 (subject to availability).

Does Casa Giralda provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40 per person applies.

Where is Casa Giralda located?

This family-friendly Baños de Agua Santa hotel is within a 15-minute walk of Piscinas El Salado Thermal Bath, San Martin Zoo, and Banos Central Market. Chocolate Magic Factory and Sebastian Acosta Park are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casa Giralda Reviews

7.6

Good

7.2

Cleanliness

6.2

Location

8.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 22 out of 64 reviews
Rating 8 - Good. 19 out of 64 reviews
Rating 6 - Okay. 10 out of 64 reviews
Rating 4 - Poor. 8 out of 64 reviews
Rating 2 - Terrible. 5 out of 64 reviews

Reviews

Verified review

8/10 Good

CECILIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Villas are cozy. nice staff I'd happily will return. Thanks to the kind staff.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Jesper

Liked: Cleanliness, staff & service, room comfort

Excellent value for money

Great service and facilities. A bit worn but if you can live with that it is excellent value for money. Even ket me use the pool fir kayak practice
Stayed 7 nights in Jun 2024
Verified review

10/10 Excellent

susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place ,
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool place

Had everything we need to enjoyed a overnight getaway
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Rodiam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quite property, clean, love the area, easy access to a lot of places.
Verified review

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was so nice. The room was in its own detached house and in a duplex style. Breakfast was very good and staff were very friendly indeed.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed at the property for 2 nights and it was a great experience. The staff was willing to modify and accommodate my two additional guests last minute. The stag was very informative and helpful through our stay. The pool was clean as well as the property. I would definitely book my stay again.
Stayed 2 nights in Apr 2023
Verified review

8/10 Good

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just good

Thank you could be better
Stayed 1 night in Dec 2023
Verified review

4/10 Poor

Odalia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommended
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Daniel

Liked: Staff & service
Internet service was awful. Couldn’t watch anything on the tv or use out cellphones.
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Alejandro

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel has nice villas and very friendly staff, but the owner(s) need to invest in the facilities. It needs a facelift. For instance, villas' Fassa are getting rotten. Villas need better ventilation to control humidity in the rooms. Bathrooms needs to be upgraded. Sinks and showers' doors are acient, they leak, and smell.
Stayed 2 nights in Jul 2023
Verified review

6/10 Okay

Luis

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I understand the country has blackouts, but the hotel doesn't have a backup power generator; not even for the reception; therefore, there is no lights for the Wi-Fi. The hotel obtains the water from the water well by pump; therefore, because there is no power, there is no water for the toilets, showers, etc. The hydromassage pool water was cold.
Stayed 2 nights in Oct 2024
Verified review

4/10 Poor

VERONICA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Leaking water from the toilet, I informed the front desk but no 9ne showed up to fix it. No hot water to shower, let the water run over 10 minutes, but still no hot water. The light's were not working properly. I let the receptionist know this issues while checking out, she only said we will have someone to take a look. No apologies at all.
Verified review

2/10 Terrible

ignacio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay agua caliente .. la piscina no funciona, y los emplearían no dan ayuda ni solución
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities
lugar tranquilo para descansar
Stayed 1 night in May 2024
Verified review

8/10 Good

jose

Liked: Cleanliness, staff & service
Las instalaciones estas ya muy viejas deteriorados. Deberian invertor en arreglar el lugar
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Naty

Liked: Cleanliness, staff & service, amenities
Los servicios que brindan son buenos! Las opciones de relax también y están incluidas… Las cabañas tienen detalles que podrían mejorarse, no esperes un lugar moderno… pero tiene todo lo que ofrecen
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Diana

Liked: Staff & service, amenities
Le falta mantenimiento
Stayed 2 nights in Jan 2023
Verified review

8/10 Good

Héctor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general estuvo bien nada más deben aclarar qué hay dos tipos de habitaciones
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Freddy

Liked: Cleanliness, property conditions & facilities
Bueno, aunque los empleados o propietarios deben ser mas empaticos. Es solo mi apreciación. Muy buena ubicación sin ruido.
Stayed 2 nights in Mar 2022
Verified review

2/10 Terrible

Pedro

No internet in rooms ,very poor signal
Stayed 2 nights in Feb 2022
Verified review

6/10 Okay

Juan

Ajustarse a la realidad

Creo que lo que pagué no representa lo que recibí a cambio. La expectativa es mayor por las fotos presentadas. Deben mejorar las instalaciones y bajar el precio para ser realistas en lo que ofertan. Gracias
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fuimos con mi familia. La atenciòn fuè muy buena. Las cabañas son amplias. Solo que todo està un poco deteriorado. La ubicaciòn me pareciò excelente
Stayed 2 nights in Sep 2021