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Courtyard By Marriott Sugar Mountain Banner Elk

Property class: 3

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Photo gallery for Courtyard By Marriott Sugar Mountain Banner Elk

A modern lounge area with seating arrangements, a bar, and a television screen. - Courtyard By Marriott Sugar Mountain Banner Elk (Sugar Mountain)
An outdoor patio with wicker furniture, a central fire feature, and a building with multiple windows and a brick facade in the background. - Courtyard By Marriott Sugar Mountain Banner Elk (Sugar Mountain)
A multi-story hotel with a flat roof, a covered entrance, and a parking lot. - Courtyard By Marriott Sugar Mountain Banner Elk (Sugar Mountain)
A hotel room with a desk, a television, a sofa with cushions, a chair, and a bed. - Courtyard By Marriott Sugar Mountain Banner Elk (Sugar Mountain)
A compact kitchenette with a microwave, coffee maker, and a small refrigerator. - Courtyard By Marriott Sugar Mountain Banner Elk (Sugar Mountain)
You can look forward to a firepit, a coffee shop/cafe, and laundry facilities at Courtyard By Marriott Sugar Mountain Banner Elk. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as an outdoor entertainment area and a bar.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Room, 1 King Bed with Sofa bed, Mountain View

A hotel room with a bed, a desk, a lamp, and a window with curtains.

Executive Room, 1 King Bed with Sofa bed, Mountain View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a bed, bedside tables, a chair, and a wardrobe.

Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Mountain View

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View (Mobility Accessible, Tub)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds, Mountain View (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View (Hearing Accessible)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds, Mountain View (Hearing Accessible)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

A hotel room with a bed, a desk, a chair, a lamp, and a window with curtains.

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Mountain View (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds, Mountain View (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

A hotel room with a desk, a television, a sofa with cushions, a chair, and a bed.

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Mountain View (Hearing Accessible)

A hotel room with a desk, a television, a sofa with cushions, a chair, and a bed.

Executive Room, 1 King Bed with Sofa bed, Mountain View (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Sugar Mountain, Courtyard By Marriott Sugar Mountain Banner Elk is in the mountains. Sugar Mountain Resort and Beech Mountain Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Grandfather Mountain. Tweetsie Railroad and Land of Oz are also worth visiting. Explore all the area has to offer with horse riding, mountain climbing, and hiking/biking trails. Visit our Banner Elk travel guide
Map
3988 NC 105 Hwy, Sugar Mountain, NC, 28604

What's nearby

  • A mountainous landscape with a clear sky and scattered clouds.
    Grandfather Mountain State Park
    2 min walk - 0.1 miles
  • A waterfall cascading down a rocky cliff surrounded by dense forest.
    Linville River
    5 min walk - 0.3 miles
  • A cable car system in a mountainous area with lush green hills.
    Sugar Mountain Resort
    4 min drive - 1.9 miles
  • A suspension bridge over a rocky mountain with lush greenery.
    Grandfather Mountain
    14 min drive - 9.1 miles
  • Watauga River
    6 min walk - 0.4 miles

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    89 min drive

Restaurants

  • Mountain Dog Coffee
    8 min drive
  • McDonald's
    1 min walk
  • Town Tavern of Banner Elk
    10 min drive
  • Blink Elk Tap Room
    9 min drive
  • Banner Elk Cafe
    9 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 15 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Assistive listening devices
  • Cobblestone flooring in public areas
  • Elevator
  • Grab bar in shower
  • Handrails in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults, and USD 10 to 15 for children
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Frequently asked questions

Does Courtyard By Marriott Sugar Mountain Banner Elk have a pool?

Yes, this property has an indoor pool.

Is Courtyard By Marriott Sugar Mountain Banner Elk pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Courtyard By Marriott Sugar Mountain Banner Elk?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Courtyard By Marriott Sugar Mountain Banner Elk?

Check-out is at 11:00 AM.

Where is Courtyard By Marriott Sugar Mountain Banner Elk located?

Situated in the mountains, this hotel is steps from Grandfather Mountain State Park and 1.9 mi (3 km) from Sugar Mountain Resort. Linville River and Watauga River are also within 10 minutes.

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Reviews

Courtyard By Marriott Sugar Mountain Banner Elk Reviews

9.0

Wonderful

9.8

Cleanliness

9.2

Amenities

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 58 out of 81 reviews
Rating 8 - Good. 12 out of 81 reviews
Rating 6 - Okay. 6 out of 81 reviews
Rating 4 - Poor. 3 out of 81 reviews
Rating 2 - Terrible. 2 out of 81 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that it was so close to hiking at Grandfather mountain. Also enjoyed all the facilities!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly quiet! Very relaxing stay.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so new, so well maintained and nicely laid out that I would consider it a "4 star" hotel. Reasonable price. Nice breakfast nooks, pool and outdoor fireplace. Everything a family needs at a reasonable price.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, everything was immaculate
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Very quiet However said mountain view but none and no breakfast as promised
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service
Room was clean and staff got us into room quickly but common bathroom not maintained and restaurant had only one person working and long wait time to get coffee.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was amazing. Restaurant amazing cleaning staff amazing room amazing
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean staffhelpfulparking was adequatesome shops nearby
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice new hotel with helpful staff. Rooms are clean and spacious.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the cleanest hotel we have ever stayed at, especially the bathroom. It was also quiet, the beds were very comfortable. A small unique feature that I appreciated was that there was a black washcloth available for removing makeup. The room also had great lighting. The only thing that could have been better was if the fridge was bigger. Other than that, we were very impressed with it and pleased.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff friendly, nice place.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, very clean and comfortable, super modern and great decor! Loved our stay so much. We travel to this area a lot and it will be perfect for upcoming trips - especially in the winter time as they’re super close to the mountains, have ski lockers, an indoor pool, and great restaurant on site!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful clean and well situated hotel. Close to everything we needed. Staff were so helpful. The outdoor patio was a wonderful treat to sit out in the evening.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for adding a water bottle refill station! Very comfortable stay and the food was really great, thanks
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m pretty sure this is the newest building in Banner Elk. Very clean and the staff were all wonderful.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 230 was a nice and quiet clean room. The only negative about the stay, was the body wash dispenser in the walk in shower did not work.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the nicest Courtyard I have ever visited. They have a friendly staff and wonderful food and beverages. The hotel is immaculate and has a wonderful outdoor porch.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice new hotel, staff was very friendly. However these large corporate hotel chain's have gotten super cheap. There's no complementary coffee in the lobby and no coffee machine in the rooms only a little Starbucks bistro that charges $8 for an espresso drink. Pretty ridiculous.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Overall the hotel was great. Location was is perfect for visiting grandfather mountain. Room was very nice. Conveniently located next to a grocery store. I encountered one issue concerning breakfast as I was erroneously charged for an “included” breakfast. Thankfully Expedia is reimbursing me for those charges. At check in I was told I did not have the included breakfast with my room package. The next morning I was told by a different front desk person there would NOT be any charge, so we ate breakfast and checked out. A couple days later card hit for the breakfast charge.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
There were several aspects of my stay that I truly enjoyed. The building is brand new, clean, and features a lovely modern look. The room was spacious and comfortable, and I particularly appreciated the thick towels, the comfortable bed, and the lighting and vent fan in the bathroom. I also liked the storage bench that slides under the table. Mountain View I had several concerns: - Room Features: The light over the desk was insufficient, and there was not enough light near the closet. The closet itself was very narrow, making it difficult to get my garment bag in and out. additional hang pegs for hanging clothes would have been helpful. - Lighting and Layout: The lamp on the table did not illuminate the work surface well and instead shone directly into my eyes while I was sitting in bed. I also found the walk from the elevator to my room to be quite long, at approximately 100 yards. - Accessibility: I was very disappointed with the handicap parking accessibility. There is no parking at the front of the building near the automatic door. The side entrances requires navigating uncovered walkways, stairs or heavy manual doors. The back handicap parking requires traveling halfway around the building to the entrance or reaching over a fence at the pool, which caused me to get wet when it rained. and opening a heavy, locked, manual door - Amenities: I was disappointed that at 6:45 am the only coffee available cost almosst $5 and only food was microwaveable frozen food.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close from the Grandfather mountain. I like the location itself
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - new hotel! Nice pool and gym! Near everything!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
What a great hotel! Right in the heart of all we wanted to do. Super clean, friendly staff- we’ll be Coming back soon!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolutely amazing stay! We had booked with another property for a 4 day vacation, but only stayed one night due to a terrible experience. I looked for a hotel that first day, and was pleasantly surprised to find this jewel. My family and I were treated phenomenally well by a stellar staff. Many, many thanks to you all, and to Marriott for a wonderful stay!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Brand new hotel.
Stayed 1 night in Jul 2026