I had a very pleasant stay overall. The room was clean, comfortable, and well maintained, which made it easy to rest before an early flight. Breakfast was good with a nice variety, and the staff were friendly, polite, and helpful throughout my stay.
The only issue I experienced was with the airport shuttle. The hotel advertises a free scheduled shuttle to Suvarnabhumi Airport, but when I requested it, I was told the service was not available because my departure time was too early. As a result, the hotel charged us a fee for airport drop-off. This was disappointing, as the free shuttle was one of the reasons I chose this hotel.
Aside from the shuttle confusion, everything else was great. I would still recommend the hotel for its comfort, service, and proximity to the airport, but I suggest confirming shuttle availability in advance if you have an early flight.