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Overview of Novotel Bangkok Sukhumvit 20

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3 bars/lounges, rooftop bar
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Minibar, in-room safe, desk, laptop workspace

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationSoi Cowboy8 min walk
    Popular LocationTerminal 21 Shopping Mall11 min walk
    Popular LocationBumrungrad Hospital11 min drive
    AirportBangkok (BKK-Suvarnabhumi Intl.)43 min drive

Book online or call:

1-800-675-4318

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About this area

Bangkok

Located in Bangkok's Sukhumvit neighborhood, Novotel Bangkok Sukhumvit 20 is in the city center and near a metro station. Travelers who have shopping on the agenda can visit EmQuartier and Terminal 21 Shopping Mall. Looking to enjoy an event or a game? See what's going on at Rajamangala Stadium, or consider Central Embassy for a night out. Spend some time exploring the area's activities, including outlet shopping.
Popular Location

What's nearby

  • Soi Cowboy - 8 min walk
  • Terminal 21 Shopping Mall - 11 min walk
  • Bumrungrad Hospital - 11 min drive
  • Erawan Shrine - 12 min drive
  • Lumphini Park - 14 min drive

Getting around

  • Bangkok Makkasan Station - 5 min drive
  • Asoke BTS Station - 10 min walk
  • AirportSuvarnabhumi Intl. Airport (BKK) - 43 min drive

Restaurants

  • Food Exchange – Buffet restaurant offering international cuisine. Serves breakfast and lunch daily.
  • Gourmet Bar – Bar offering international cuisine. Serves breakfast, lunch, and dinner daily.
  • Sky on 20 – Serves dinner daily, happy hour available.
  • Pool Bar – Poolside bar offering international cuisine. Open daily.
  • Charm Korean Restaurant – Steakhouse offering Korean cuisine. Serves lunch and dinner daily.

About this property

Novotel Bangkok Sukhumvit 20

2 restaurants, an outdoor pool, and 3 bars/lounges are available at this hotel. Free WiFi in public areas, free valet parking, and a free area shuttle are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a rooftop terrace are onsite. All 244 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Safety and Health Administration (Thailand)
Follows standard sanitization guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking
  • Free covered valet parking
  • Parking height restrictions apply
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle up to 800 meters

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 353 for adults and THB 177 for children
  • 2 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Dry cleaning service
  • Free area shuttle
  • Free children's club
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • Chinese
  • English
  • German
  • Indonesian
  • Japanese
  • Korean
  • Thai

Business services

  • 14 meeting rooms
  • Conference space (6889 square feet)

Outdoors

  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child 15 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for THB 1530.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 353 for adults and THB 177 for children (approximately)
  • Airport shuttle fee: THB 1750 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: THB 1530.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
One child 15 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply
4.5
Wonderful
5 - Excellent
580
4 - Good
347
3 - Okay
49
2 - Poor
12
1 - Terrible
7

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

3/5 Okay

The elevator s are very slow and often crowded. Other than that things are alright.
Stayed 1 night in Nov 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel
Really clean and very friendly hotel, the staff are really professional yet super polite. A real gem amongst the city and will be my go to hotel from now, The rooms are very clean and have great bathrooms.
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Very nice hotel. I was impressed with the friendliness of the staff and how well maintained everything was.
Stayed 2 nights in Aug 2020

5/5 Excellent

Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The location is great, modern and room layout is very clever to give more space and comfortable feel. Don’t forget to have a cocktail on the roof bar!
Stayed 1 night in Aug 2020