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Novotel Bangkok Sukhumvit 20

4.5 star property
Art Deco hotel with 2 restaurants and free valet parking

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Photo gallery for Novotel Bangkok Sukhumvit 20

Outdoor pool, pool umbrellas, sun loungers
3 bars/lounges, rooftop bar
1 bedroom, minibar, in-room safe, desk
Aerial view
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Family Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Sofa bed
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds (High Floor)

1 bedroom, minibar, in-room safe, desk

Executive Room, 2 Twin Beds (High Floor)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Bidet
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed (High Floor)

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Bidet
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
Bidet
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
19/9 Sukhumvit 20 Klong Toey 10110, Bangkok, Bangkok (province), 10110

What's nearby

  • EmQuartier - 5 min walk - 0.3 miles
  • Terminal 21 Shopping Mall - 10 min walk - 0.6 miles
  • Bumrungrad Hospital - 2 min drive - 1.2 miles
  • Pratunam Market - 4 min drive - 2.9 miles
  • Siam Paragon Mall - 5 min drive - 2.7 miles

Getting around

  • Bangkok Makkasan Station - 5 min drive
  • Asok BTS Station - 9 min walk
  • Suvarnabhumi Intl. Airport (BKK) - 36 min drive

Restaurants

  • ‪Novotel Food Exchange - ‬1 min walk
  • ‪ท่งหลี - ‬1 min walk
  • ‪Novotel Executive Sky Lounge - ‬1 min walk
  • ‪Cheer's Bar & Grill - ‬8 min walk
  • ‪Som's bar and restaurant - ‬8 min walk

About this property

Novotel Bangkok Sukhumvit 20

Luxury eco-certified hotel near Terminal 21 Shopping Mall
Located close to EmQuartier and Embassy of India, Novotel Bangkok Sukhumvit 20 provides a poolside bar, a rooftop terrace, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. In addition to 3 bars and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a free area shuttle, and express check-out
  • Babysitting (surcharge), a front-desk safe, and a banquet hall
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 244 rooms include comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • 42-inch LCD TVs with satellite channels
  • Wardrobes/closets, mini fridges, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, German, Indonesian, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 800 m
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 530 for adults and THB 265 for children
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Gourmet Bar
  • Pool Bar
  • Sky on 20

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Outdoor pool

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 14 meeting rooms
  • 6,889 square feet of conference space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 25 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1530.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 530 for adults and THB 265 for children
  • Airport shuttle fee: THB 1600 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1530.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Bangkok Sukhumvit 20 Opening June 2016 Hotel
Novotel 20 Opening June 2016 Hotel
Novotel Bangkok Sukhumvit 20 Opening June 2016
Novotel 20 Opening June 2016
Novotel Bangkok Sukhumvit 20 Hotel
Novotel 20 Hotel
Novotel 20
Novotel Bangkok Sukhumvit 20 (Opening June 2016)

Frequently asked questions

Does Novotel Bangkok Sukhumvit 20 have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Novotel Bangkok Sukhumvit 20 pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Bangkok Sukhumvit 20?

Self parking and valet parking are free at this property.

What time is check-in at Novotel Bangkok Sukhumvit 20?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Bangkok Sukhumvit 20?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Bangkok Sukhumvit 20 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1600 per vehicle applies.

Where is Novotel Bangkok Sukhumvit 20 located?

This family-friendly Bangkok hotel is located in a shopping district, within a 15-minute walk of Terminal 21 Shopping Mall, EmQuartier, and Embassy of India. Bumrungrad Hospital and Siam Paragon Mall are also within 3 mi (5 km). Asok BTS Station is 9 minutes by foot and Sukhumvit Station is 12 minutes.

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Novotel Bangkok Sukhumvit 20 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1001 reviews
Rating 8 - Good. 282 out of 1001 reviews
Rating 6 - Okay. 60 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Amazing hotel
Stayed 4 nights in Jun 2025

10/10

Staff were exceptional, Room was Large and clean, very comfortable bed.
Stayed 4 nights in May 2025

10/10

Great stay,hope to come back .
Stayed 2 nights in Apr 2025

10/10

Excellent hotel, great amenities and awesome location. The staff is friendly and always helpful. When we travel to Bangkok we always stay at this property.
Stayed 2 nights in May 2025

10/10

Excellent hotel
Stayed 3 nights in Apr 2025

10/10

Exceptional hotel. Great staff, the best amenities and awesome location. When I travel to Bangkok I always return to the Novotel.
Stayed 2 nights in May 2025

10/10

The property was in a great location. Convenient and walkable to all attractions
Stayed 5 nights in Apr 2025

8/10

Lovely Hotel in great area. Breakfast for our 3 night stay was just perfect.
Stayed 3 nights in Mar 2025

10/10

Great location in sukhumvit, super attentive staff, clean rooms, & great service/amenities
Stayed 1 night in Apr 2025

10/10

Good place
Stayed 5 nights in Mar 2025

10/10

Good
Stayed 3 nights in Jun 2025

10/10

Lovely rooms easy to walk everywhere
Stayed 3 nights in Apr 2025

10/10

Loved this place
Stayed 9 nights in Feb 2025

10/10

Very comfortable and clean hotel. easy access to train station and availability of taxis, local ubers, etc. Very friendly and accommodating staff. room cleaned on daily basis. great location.
Stayed 6 nights in Apr 2025

8/10

Very good location. The staff was helpful and friendly. I enjoyed my stay.
Stayed 3 nights in Mar 2025

10/10

Staff are very friendly and helpful, in particular a gentleman named Snack was always happy to assist with arrangment of transport and recommendations.
Stayed 5 nights in Apr 2025

10/10

Excellent !
Stayed 2 nights in Apr 2025

10/10

The hotel is situated in a safe spot in the Asok area 💯 Walkable distance from the hotel to the Asok BTS station 👍 Hotel tuk tuk runs every 30 mins from the hotel to the BTS station so it’s a perfect option for those who doesn’t want to walk under the sun ✨ Clean and quiet room 🙌
Stayed 2 nights in Apr 2025

10/10

Great amenities for the price. Rooftop bar had great scenery. Staff kept facilities looking spotless
Stayed 3 nights in Feb 2025

10/10

Had a great stay. Quiet room and comfortable beds!
Stayed 3 nights in Dec 2024

10/10

Been staying there for the past 8 years and it’s always been great
Stayed 8 nights in Jan 2025

10/10

Nice stay, would stay again
Stayed 3 nights in Nov 2024

6/10

Stuff unsificiant for this hotel .i gave my bags to consiage to be picked up 7 hours later.when i came back to pick them up they were in the middle of everyone. Where is the suitcase room.where is safety.they told me there is camer everwhere .infront of the hotel there is camera too.put visitors bags infront of the hotel next time
Stayed 1 night in May 2025

10/10

Great Stay!
Stayed 4 nights in Oct 2024

8/10

Great stay Paid for a upgrade to lounge access, imo worth the money Clean and new hotel Friendly staff Good location Nice pool
Stayed 2 nights in Dec 2024