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Coco at 20

3.0 star property
Travelers find a peaceful sanctuary amid Bangkok's energy, where attentive staff members ensure a smooth, stress-free experience from check-in to checkout

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Photo gallery for Coco at 20

Deluxe King Room | In-room safe, desk, free WiFi - Coco at 20 (Bangkok)
Lobby - Coco at 20 (Bangkok)
Exterior - Coco at 20 (Bangkok)
Interior - Coco at 20 (Bangkok)
Lobby sitting area - Coco at 20 (Bangkok)
Coco at 20 provides a quiet retreat in downtown Bangkok, just steps from Terminal 21 Shopping Mall. Guests can stay connected with WiFi throughout their visit while the round-the-clock front desk team stands ready to assist with any needs.

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe King Room

Deluxe King Room | In-room safe, desk, free WiFi

Deluxe King Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Standard King Room | In-room safe, desk, free WiFi

Standard King Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Sukhumvit, a neighborhood in Bangkok, is home to Coco at 20. Erawan Shrine and Victory Monument are notable landmarks, and travelers looking to shop may want to visit Terminal 21 Shopping Mall and CentralWorld. Looking to enjoy an event or a game? See what's going on at Rajamangala National Stadium or IMPACT Arena. Visit our Bangkok travel guide
Map
392/35 Sukhumvit Soi 20, Khlongtoei, Bangkok, 10110

What's nearby

  • People going to EmSphere shopping mall
    EmSphere Shopping Center
    3 min walk - 0.2 miles
  • 125756556
    Soi Cowboy
    3 min walk - 0.2 miles
  • Barrels of fun. Great themes and decorations and an excellent food court. Yummmmmmm
    Terminal 21 Shopping Mall
    7 min walk - 0.4 miles
  • Great luxury shopping mall with lots of nice restaurants, and butiful architecture! #shoping #architecture #garden #modern
    EmQuartier
    9 min walk - 0.5 miles
  • Bangkok, Thailand
    Emporium
    9 min walk - 0.5 miles

Getting around

  • Bangkok Makkasan Station
    4 min drive
  • Asok BTS Station
    6 min walk
  • Suvarnabhumi Intl. Airport (BKK)
    38 min drive

Restaurants

  • Breakfast Story
    4 min walk
  • Twenty Seven Bites Brasserie
    5 min walk
  • ก๋วยเตี๋ยวไก่ สายน้ำผึ้ง
    4 min walk
  • Pizzeria da LUIGI
    6 min walk
  • Jhol
    2 min walk

About this property

Coco at 20

Hotel near Terminal 21 Shopping Mall
Close to Emporium and Queen Sirikit National Convention Center, Coco at 20 has plenty to offer. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A 24-hour front desk, luggage storage, and a front-desk safe
Room features
All guestrooms at Coco at 20 boast perks such as air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 3:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: THB 500.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have elevators
Children 17 years old and younger are not permitted at this property

Property is also known as

Coco@20 Hotel Bangkok
Coco@20 Hotel
Coco@20 Bangkok
Coco@20
Coco at 20 Hotel
Coco at 20 Bangkok
Coco at 20 Hotel Bangkok

Frequently asked questions

Is Coco at 20 pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Coco at 20 doesn't offer parking.

What time is check-in at Coco at 20?

Check-in begins at 3:30 PM.

What time is check-out at Coco at 20?

Check-out is at noon.

Where is Coco at 20 located?

Located in Sukhumvit, this hotel is within 1 mi (2 km) of EmSphere Shopping Center, Terminal 21 Shopping Mall, and Emporium. Nana Square and Queen Sirikit National Convention Center are also within 1 mi (2 km). Asok BTS Station is 6 minutes by foot and Sukhumvit Station is 8 minutes.

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Reviews

Coco at 20 Reviews

6.4

7.6

Cleanliness

8.4

Location

5.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 2 out of 13 reviews
Rating 8 - Good. 5 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 3 out of 13 reviews

Reviews

Verified

8/10 Good

Jutta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel

No elevator; doors closed upon checking iat 11:00 pm; although it said to be open until 12:00am. Had to wait almost an hour for someone to give me a room key at the 4th floor with no elevator or luggage assistance. The street and the hotel are dirty and poorly kept.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Lovely place to stay Handy for everything
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveler

掃除して欲しい、しないで欲しい の札をかけ忘れたが部屋に入らないで欲しいを掛けてなかったらベッドメーキングしといて欲しかった。 あとお湯が出なかった。 それ以外は問題無し。
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Michael

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Combative: Refusal to do housekeeping

This is a great hotel for its rooms however on this occasion I found staff accommodating and at the same time combative. Booked 3 nights. On arrival, room had no hot water. I was put from their standard room to deluxe room. In the morning I requested clean sheets. In the afternoon found housekeeping had not changed sheets so when requested, was refusedand put in a standard room with only one towel. The following morning, early, again asked for clean sheets; despite repeated requests did not get housekeeping until early evening. Staff refused to engage with me. Again this is a great priced hotel however the customer service was woeful.
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

Let down by no hot water

Hotel has no elevator so have to use stairs. Good clean hotel in a convenient location. Sadly, the stay was let down by there being no hot water (and no explanation provided). There was no hot water on the check in time nor the following day when checking out.
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Papà

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
What a pity! This is a brand new place, super clean, modern, cheap, and in a great location. It would be an easy choice for returning customers if management didn't make such an effort to kill repeated business. The biggest issue, perhaps the only dealbreaker is that the lobby is left unattended most of the day. There is a number to call but what if you lock yourself out of your room? The phone in the lobby doesn't make external calls. What if you do not have your cell phone with you or can't make roaming calls? To make things worse, a sign claims the staff will be back in 15 minutes. Some arriving guests apparently believed that and waited one hour to check in. Lucky for them I was passing by and called the staff on my cell. This happened in the middle of the afternoon, well within check in time. In addition to the absentee staff, my room had a serious ant problem, housekeeping was not available between 11am and 3pm (more like until 5 pm in my experience) and I could not connect Chromecast or my wireless router to the wifi, which was otherwise very good. This hotel does not have an elevator but it seems factored in the room price. I was on the third floor which wasn't bad.
Stayed 4 nights in Nov 2018
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy ending

It was amazing came to see my nephew and I had a great time. Everyone in Thailand seem so happy and friendly. Would come back again in a heartbeat.
Stayed 1 night in Oct 2018
Verified

4/10 Poor

MASASHI

Disliked: Cleanliness, staff & service, room comfort

場所はわかりにくいです。

フロントの男性はとてもフレンドリーで気持ち良かったです。 部屋は狭いですが綺麗でした。 エレベーターはありません。
Stayed 1 night in Jul 2018
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, safe location

Clean, updated hotel in a safe neighborhood. Best part is the street food vendors located in the 2 nearby alleys - delicious grilled chicken, papaya salad, and seafood. For the price, this is a great hotel that is extremely clean and quieter alley for a good night's sleep.
Stayed 3 nights in Nov 2017
Verified

6/10 Okay

Mata

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

値段相応で使いやすいホテル

値段の割に綺麗で使い勝手のよいホテル。 スタッフの対応がいまいちだが、値段を考えると我慢できるレベル。 バンコクのホテルがそうなのかは不明だが、歯ブラシが無いのには困った。
Stayed 1 night in Aug 2017
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort