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Best Western Sukhumvit 20

4.0 star property
This upscale Bangkok hotel combines convenient amenities with an ideal location for exploring the city's vibrant nightlife scene or simply relaxing in the lobby

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Photo gallery for Best Western Sukhumvit 20

Exterior - Best Western Sukhumvit 20 (Bangkok)
Suite, 1 King Bed, Non Smoking, Bathtub | 1 bedroom, minibar, in-room safe, blackout drapes - Best Western Sukhumvit 20 (Bangkok)
Property amenity - Best Western Sukhumvit 20 (Bangkok)
Lobby - Best Western Sukhumvit 20 (Bangkok)
Suite, 1 King Bed, Non Smoking, Bathtub | 1 bedroom, minibar, in-room safe, blackout drapes - Best Western Sukhumvit 20 (Bangkok)
Best Western Sukhumvit 20 provides a stylish urban retreat with practical amenities including dry cleaning services and a business center. Travelers can connect with in-room WiFi, relax in the TV lounge, or venture out to nearby attractions like Soi Cowboy and Emporium.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(21 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | 1 bedroom, minibar, in-room safe, blackout drapes

Superior Room, 2 Twin Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking, Bathtub

Suite, 1 King Bed, Non Smoking, Bathtub | 1 bedroom, minibar, in-room safe, blackout drapes

Suite, 1 King Bed, Non Smoking, Bathtub

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

1 bedroom, minibar, in-room safe, blackout drapes

King Suite

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, blackout drapes

Superior Twin Room

  • Sleeps 2

View all photos for Superior King Room

1 bedroom, minibar, in-room safe, blackout drapes

Superior King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

About the neighborhood

Located in Sukhumvit, a neighborhood in Bangkok, Best Western Sukhumvit 20 is in a shopping district and near a metro station. Erawan Shrine and Victory Monument are notable landmarks, and travelers looking to shop may want to visit Terminal 21 Shopping Mall and CentralWorld. Looking to enjoy an event or a game? See what's going on at Rajamangala National Stadium or IMPACT Arena. Visit our Bangkok travel guide
Map
17 Sukhumvit Soi 20, Klong Toey, Bangkok, Bangkok, 10110

What's nearby

  • People going to EmSphere shopping mall
    EmSphere Shopping Center
    3 min walk - 0.2 miles
  • 125756556
    Soi Cowboy
    5 min walk - 0.3 miles
  • Bangkok, Thailand
    Emporium
    7 min walk - 0.4 miles
  • Great luxury shopping mall with lots of nice restaurants, and butiful architecture! #shoping #architecture #garden #modern
    EmQuartier
    7 min walk - 0.4 miles
  • Barrels of fun. Great themes and decorations and an excellent food court. Yummmmmmm
    Terminal 21 Shopping Mall
    9 min walk - 0.5 miles

Getting around

  • Bangkok Makkasan Station
    4 min drive
  • Asok BTS Station
    8 min walk
  • Suvarnabhumi Intl. Airport (BKK)
    36 min drive

Restaurants

  • Amritsr
    5 min walk
  • Honey House
    5 min walk
  • The Deck
    1 min walk
  • Bei Otto
    1 min walk
  • No Idea
    5 min walk

About this property

Best Western Sukhumvit 20

Upscale hotel near Terminal 21 Shopping Mall
Close to Emporium and Queen Sirikit National Convention Center, Best Western Sukhumvit 20 provides dry cleaning/laundry services, a business center, and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A roundtrip airport shuttle (surcharge), luggage storage, and concierge services
  • An elevator, a 24-hour front desk, and free newspapers
  • A front-desk safe, a TV in the lobby, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 78 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and bathrobes.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with DVD players
  • Daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space

Accessibility

  • Elevator
  • Smooth flooring in room

More

  • 1 building
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1200.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: THB 1500 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

BEST WESTERN 20 Sukhumvit
BEST WESTERN PLUS 20 Sukhumvit
BEST WESTERN PLUS Sukhumvit
BEST WESTERN PLUS Sukhumvit 20
BEST WESTERN Sukhumvit 20
Best Western Plus 20 Sukhumvit Hotel
Best Western Plus 20
Best Western Plus Sukhumvit Hotel
Best Western Plus At 20 Sukhumvit
Best Western Plus 20 Hotel
Best Western Plus @ 20 Sukhumvit Hotel Bangkok

Frequently asked questions

Is Best Western Sukhumvit 20 pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Best Western Sukhumvit 20?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Sukhumvit 20?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Best Western Sukhumvit 20 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1500 per vehicle applies.

Where is Best Western Sukhumvit 20 located?

Located in Sukhumvit, this hotel is within a 10-minute walk of EmSphere Shopping Center and Terminal 21 Shopping Mall. Emporium and Nana Square are also within 1 mi (2 km). Asok BTS Station is 8 minutes by foot and Sukhumvit Station is 10 minutes.

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Reviews

Best Western Sukhumvit 20 Reviews

8.0

Very Good

8.4

Cleanliness

7.8

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 222 out of 677 reviews
Rating 8 - Good. 285 out of 677 reviews
Rating 6 - Okay. 116 out of 677 reviews
Rating 4 - Poor. 34 out of 677 reviews
Rating 2 - Terrible. 20 out of 677 reviews

Reviews

Verified

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you! Great staff and service!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice and big, no outside noise. Staff friendly and helpful.
Stayed 13 nights in Nov 2025
Verified

10/10 Excellent

Kazutoshi

Liked: Cleanliness, property conditions & facilities
Clean room. Efficient operation
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with nice rooms and friendly staff
Stayed 2 nights in May 2025
Verified

8/10 Good

TONY

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room and service is good, a little far from BTS and deep in SoI. Also, 4-star hotels should have toothbrush, razors, slippers, cotton buds, etc..
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Durand

Liked: Amenities
Quick and easy. Staff was very nice.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lupe

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great staff. Seamless. Got my deposit back no problem
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Ming hao

Liked: Cleanliness, staff & service, property conditions & facilities
The staff there is very friendly
Stayed 4 nights in May 2025
Verified

6/10 Okay

Karen

Disliked: Amenities
Ok for the price. It’s a basic hotel. No breakfast. The room was clean and comfortable. Noticed roach traps under the sink but didn’t see any roaches. It’s right off the Main Street so is a little more quiet.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Dr. Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room in a quiet location but not too far from lots of things to see. The staff are really great and very helpful. I loved this hotel.
Stayed 3 nights in Mar 2025
Verified

4/10 Poor

AMRIK

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The Good: great location in the Sukhumvit area, beds and pillows surprisingly comfortable and rooms are very quiet, sound proof. The Bad: online pictures are very deceptive. There is practically no lobby, it’s a reception desk against the wall and total 4 chairs against the opposite wall in front of the elevator. The bar is actually outside, at the front of the hotel, open air, very basic like a street side stall. Not sure how it qualifies as a 4 star accommodation. I had booked 4 rooms for 7 nights (28 nights total) and at the checkout they wanted to charge for a stained towel and a missing small spoon in one of the rooms. We asked them to check again and they found the spoon. Eventually they gave up charging for the towel after we told them about cockroaches running around in one of the rooms and showers alternating between cold and burning hot water. They asked me to sign some paper and said all is ok. I did pay 300 bahts for a missing card key per their policy
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Chuck

Liked: Cleanliness, amenities, property conditions & facilities
EXCELLENT STAFF.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Empty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Stayed 12 nights in Apr 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great property very convenient location
Stayed 4 nights in Feb 2024
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. It is located only steps from two major train lines and several bus routes. It is surrounded by affordable restaurants and sports bars.
Stayed 15 nights in May 2024
Verified

8/10 Good

luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , close to shops and BTS . Shops near by . Room was large and had everything we needed.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT STAFF.
Stayed 2 nights in May 2024
Verified

8/10 Good

JAEHAN

Liked: Staff & service, room comfort
Good location and affordable Found bugs in the bathroom
Stayed 5 nights in Jun 2024
Verified

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fairly inexpensive, and in a convenient location for the trains. Generally a good area to be in with lots of food and shopping around. Hotel does not have a pool so that is definitely a draw back.
Stayed 4 nights in Jan 2024
Verified

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Medium size hotel in a quiet area 10 min walk from Asoke Station. Large sized room with modern facilities. Limited english viewing available on TV was the only negative. Pleasant park nearby.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service
Property in a good location although the carpet was not appropriate for rooms. Staff friendly and approachable. Disappointing no breakfast or dinner facilities and no swimming pool.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Kelvin

Affordable stay
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Sabin

Liked: Cleanliness, amenities, property conditions & facilities
Good costumer’s service 😊😊
Stayed 1 night in Jan 2026
Verified

8/10 Good

Detlef

Liked: Cleanliness, amenities, property conditions & facilities
Everything as expected.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Maota

Liked: Cleanliness
Room need serious upgrading even just changing the controllers to the AC and lights. Literally had to use a spoon to control
Stayed 3 nights in Feb 2026