Bangall Vacations

best

The Omni is our favorite place to stay when visiting the city.

Excellent location. Clean. Overall a good hotel in a very convenient neighborhood, Two things were not OK: 1. Small thing: Very spotty wifi. Had to use a mobile hotspot. 2, Larger issue: The hotel did not disclose its demands for check in until after booking. And check in information was withheld from me until I submitted six images of documents online to a website, The front desk did have workers during normal business hours, so there was no reason I had to upload these documents. I also had a problem with the language of communications, in which the mandatory nature of uploading documents was described as "expedited." It was not. It was mandatory. Again: Check in information for a prepaid reservation was withheld. I was very unhappy about this, especially since the reservation was paid for in advance through Expedia. And the communications I received from the hotel when I questioned the need to do so were (charitably) "unhelpful." More flexibility for prepaid reservations would be welcome.