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Tunnel Mountain Resort

3.5 star property
Families find relaxation at this welcoming resort near Banff National Park, where bike rentals make it easy to explore the magnificent mountain landscapes

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Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room | TV - Tunnel Mountain Resort (Banff)
An indoor swimming pool with a tiled floor, surrounded by chairs and tables, and large windows offering views of greenery. - Tunnel Mountain Resort (Banff)
A cabin with a wooden deck and a glass entrance, surrounded by snow-covered ground and trees. - Tunnel Mountain Resort (Banff)
A modern house with a sloped roof, a small porch, and a pathway leading to the entrance. - Tunnel Mountain Resort (Banff)
A sign for Tunnel Mountain Resort with a stone wall and flower beds. - Tunnel Mountain Resort (Banff)
Tunnel Mountain Resort in Banff offers family-friendly accommodations with an indoor pool, playground, and on-site mountain biking trails. Enjoy the sauna, steam room, free in-room WiFi, bike rentals, BBQ grills, and luggage storage.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Studio Condo

Studio Condo | Private kitchen | Coffee/tea maker, fridge, microwave, stovetop

Studio Condo

9.2 out of 10
Wonderful
(71 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Suite

Hypo-allergenic bedding available, blackout drapes

Standard Suite

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Mountain Cabin

Bathroom | Eco-friendly toiletries, hair dryer, towels

Mountain Cabin

  • Sleeps 8
  • 2 Double Beds and 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

A cozy living room with a wooden dining table, blue chairs, a beige sofa, and artwork on the walls.

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.4 out of 10
Exceptional
(53 reviews)
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Mountain Cabin

Mountain Cabin | Hypo-allergenic bedding available, blackout drapes

Mountain Cabin

9.0 out of 10
Wonderful
(45 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King | Hypo-allergenic bedding available, blackout drapes

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(60 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins | Hypo-allergenic bedding available, blackout drapes

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(47 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds | Hypo-allergenic bedding available, blackout drapes

Standard Suite, 2 Queen Beds

8.2 out of 10
Very good
(27 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Suite with Queen and Twin Bed

Hypo-allergenic bedding available, blackout drapes

Superior Suite with Queen and Twin Bed

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed
  • Free WiFi

View all photos for Condo, 1 Queen Bed with Sofa bed

A modern living room with a sofa, ottomans, and a dining area with chairs and a table.

Condo, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen) | Hypo-allergenic bedding available, blackout drapes

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(86 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Tunnel Mountain District, a neighborhood in Banff, Tunnel Mountain Resort is in the mountains and in a national park. Bowl Valley Five Pin and Pints and Banff Gondola are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Upper Hot Springs. Traveling with kids? Consider Banff Park Museum, or check out an event or a game at Canmore Recreation Centre. Take in the nearby slopes with cross-country skiing and snowboarding, or check out other outdoor activities such as snow tubing and ice skating. Visit our Banff travel guide
View more Lodges in Banff
Map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1

What's nearby

  • Banff National Park
    1 min walk - 0.0 miles
  • Banff National Park Information Centre
    6 min drive - 1.1 miles
  • Banff Legacy Trail
    7 min drive - 1.3 miles
  • Banff Centre for Arts and Creativity
    8 min drive - 1.5 miles
  • Central Park
    8 min drive - 1.5 miles

Getting around

  • Banff Station
    6 min drive
  • Calgary International Airport (YYC)
    97 min drive

Restaurants

  • The Canadian Brewhouse
    5 min drive
  • A&W Canada
    12 min walk
  • PARK Distillery Restaurant + Bar
    5 min drive
  • Shoku Izakaya
    5 min drive
  • The Old Spaghetti Factory
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Does Tunnel Mountain Resort have a pool?

Yes, this property has an indoor pool.

Is Tunnel Mountain Resort pet-friendly?

Yes, this lodge allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Tunnel Mountain Resort?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Tunnel Mountain Resort?

Check-out is at 11 AM.

Where is Tunnel Mountain Resort located?

This family-friendly Banff lodge is located in a national park, within 1 mi (2 km) of Bow River and Banff National Park Information Centre. Bowl Valley Five Pin and Pints is 2.1 mi (3.5 km) away. Banff Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tunnel Mountain Resort Reviews

9.0

Wonderful

9.0

Cleanliness

8.4

Amenities

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 1327 out of 2143 reviews
Rating 8 - Good. 534 out of 2143 reviews
Rating 6 - Okay. 183 out of 2143 reviews
Rating 4 - Poor. 58 out of 2143 reviews
Rating 2 - Terrible. 41 out of 2143 reviews

Reviews

Verified review

10/10 Excellent

Jianming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for family vacation
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Jianming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, the room is spaceful for family travel.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabin is spacious and clean, provided everything we need. Staff are very friendly and helpful. An excellent place to stay for families and groups.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Kasturi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loft was very specious, had everything we needed. Great location with great bus service.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, kids loved the pool. Great location
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Jeanine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was for 2 nights and both were quiet and comfortable. The customer service was excellent and the beds comfortable and with 1 and a half baths was adequate for 4 adults.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To us this was the perfect locations - very close to town but far enough to be quiet and feel removed. Nice bathrooms with soap/shampoo dispensers in the shower. The one bedroom loft was perfect for our family of 3.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. We have stayed in Banff many times but it was nice to be away from the townsite and to enjoy the quiet of the mountains. We had a large group and one room wasn’t quite ready for check in time but the stay was fantastic and the bus passes made travel to downtown a breeze. Beautiful views and serene setting. Would recommend to anyone.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

MIRCEA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, 10 min bus ride from Banff center, a little outdated amenities , but clean.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

NORMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable. It had everything I needed. Will stay here again .
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Kacie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay. The kids loved the pool and it was amazing to back onto the greenspace where we saw elk and deer! The rooms were clean, quiet and had everything we needed.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would definitely stay again. Very helpful staff and more like a home than a hotel. Thanks Tunnell Mountain resort!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lap

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Warm welcome and very supportive. The room is spacious and well maintaines. Plus, this is a pet friendly hotel. Our dogs love this place.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Aws

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked 3 rooms and I got 3 bottles of wine! What an amazing gift. They also provided free public transport tickets during our stay.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Drury

Liked: Cleanliness, amenities, property conditions & facilities
Good stay…room was spacious and clean. Balcony had a nice view. Main drawback was no air conditioning so sleeping was a bit warm (daytime highs were about 25c). Staff were fantastic - very accommodating. They give you free bus tickets that get you in to town conveniently so don’t be concerned about distance and driving/parking.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Maitry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay for any special occasion. The staff was arguably the friendliest amongst all the places I have stayed and they went beyond expectations to make our stay memorable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and sweet cabins for family. The sauna and steam room feel like they can use a reno. But overall the staff were excellent, the space was great and I loved my view on the back looking down into the trees. Really beautiful.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, location to the main street was a little far, but easy access via public transportation what was provided free of charge by the resort. Room was spacious & clean.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Cui-Zhu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay for families -convenient to downtown Banff with Roam bus stop just outside the resort. Quieter neighborhood, convenient kitchen and space for a home away from home comfort.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, I had some relatives camping down the road from the hotel and front desk staff allowed an extra temp parking pass for a short visit, it was greatly appreciated. Room was clean and spacious and quiet. Very relaxed and easy to get into town. Overall great experience! Thanks to there team.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Don Van Earl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this hotel! Their staff (most especially Emma) was very nice and friendly. Bus passes included with our stay which was very helpful so we didn’t have to drive to Banff town (parking is expensive!). Full kitchen so we were able to save some money cooking some of our meals. Bathroom was updated so that was nice. All in all, we recommend this hotel and most likely going to return here for our next trip to Banff!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for a group or a family. The only dissapointing thing was that there was no hot tub available. Nice location and great views from some of the rooms.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with beautiful views. Close to town but offer complimentary bus passes and the stop is right out front. Friendly staff, lots of free parking and spacious rooms. Would highly recommend.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Shaila

Liked: Cleanliness, staff & service, property conditions & facilities
Tommy was cleanish had to sweep the bathroom myself pool was freezing cold but good stay lots of space for the kids to play and a playground outside close to Banff town so easy access
Stayed 2 nights in Jun 2026