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Tunnel Mountain Resort

Property class: 3.5

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Photo gallery for Tunnel Mountain Resort

An indoor swimming pool with a brick floor, surrounded by windows and chairs. - Tunnel Mountain Resort (Banff)
Creator video - submitted by Supriya Midha
A sign for Tunnel Mountain Resort with a stone wall and flower beds. - Tunnel Mountain Resort (Banff)
A modern kitchen with built-in appliances, a dining area with a wooden table and blue chairs, and a fireplace with a herringbone-patterned surround. - Tunnel Mountain Resort (Banff)
A modern living room with a fireplace, a dining table with chairs, a sofa, and a large window with a view of trees. - Tunnel Mountain Resort (Banff)
Located close to Banff Centre for Arts and Creativity, Tunnel Mountain Resort provides a playground, dry cleaning/laundry services, and a gym. Adventurous travelers may like the hiking/biking at this lodge. For some rest and relaxation, visit the sauna or the steam room. In addition to a business center, guests can connect to free in-room WiFi, with speed of 50+ Mbps.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio Condo

A modern living room with a sofa, coffee table, and a fireplace. There is a dining area with a table and chairs.

Studio Condo

9.2 out of 10
Wonderful
(72 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

A modern living room with a fireplace, a dining table with chairs, a sofa, and a large window with a view of trees.

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.2 out of 10
Wonderful
(55 reviews)
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Mountain Cabin

A modern kitchen with a built-in oven, a dining area with a round table and chairs, and a large window offering a mountain view.

Mountain Cabin

8.8 out of 10
Excellent
(47 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

A hotel room with a television, wooden dresser, two beds, a small table with chairs, and large windows.

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(60 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

A hotel room with a television, two beds, a desk, and a chair.

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(48 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a patterned rug.

Standard Suite, 2 Queen Beds

8.2 out of 10
Very good
(27 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Condo, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a headboard, bedside tables, a wall-mounted light, and a door leading to another room.

Condo, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

A modern kitchen with built-in appliances, a dining area with a wooden table and blue chairs, and a fireplace with a herringbone-patterned surround.

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(91 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Located in Tunnel Mountain District, a neighborhood in Banff, Tunnel Mountain Resort is in the mountains and in a national park. Banff Gondola and Mount Norquay Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Upper Hot Springs. Traveling with kids? Consider Banff Park Museum, or check out an event or a game at Canmore Recreation Centre. Take in the nearby slopes with cross-country skiing and snowboarding, or check out other outdoor activities such as ice skating and snow tubing. Visit our Banff travel guide
View more Lodges in Banff
Map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1

What's nearby

  • A turquoise lake surrounded by mountains and dense forests.
    Banff National Park
    1 min walk - 0.0 miles
  • A turquoise lake surrounded by mountains and dense forest.
    Banff National Park Information Centre
    7 min drive - 1.3 miles
  • A modern building complex with a mountain backdrop.
    Banff Centre for Arts and Creativity
    8 min drive - 1.5 miles
  • A gazebo in a park with a mountain in the background.
    Central Park
    8 min drive - 1.5 miles
  • Canada House Gallery
    7 min drive - 1.3 miles

Getting around

  • Banff Station
    6 min drive
  • Calgary International Airport (YYC)
    97 min drive

Restaurants

  • The Canadian Brewhouse
    5 min drive
  • A&W Canada
    12 min walk
  • Indian Curry House
    5 min drive
  • PARK Distillery Restaurant + Bar
    5 min drive
  • Yama Onigiri
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Frequently asked questions

Does Tunnel Mountain Resort have a pool?

Yes, this property has an indoor pool.

Is Tunnel Mountain Resort pet-friendly?

Yes, this lodge allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Tunnel Mountain Resort?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Tunnel Mountain Resort?

Check-out is at 11 AM.

Where is Tunnel Mountain Resort located?

This family-friendly Banff lodge is located in a national park, within 1 mi (2 km) of Bow River and Banff National Park Information Centre. Cascade Shops and Tunnel Mountain Trail are also within 1 mi (2 km). Banff Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tunnel Mountain Resort Reviews

9.0

Wonderful

9.0

Cleanliness

8.4

Amenities

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 1341 out of 2163 reviews
Rating 8 - Good. 530 out of 2163 reviews
Rating 6 - Okay. 190 out of 2163 reviews
Rating 4 - Poor. 59 out of 2163 reviews
Rating 2 - Terrible. 43 out of 2163 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice room at a good rate
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very friendly staff.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and the cabin itself is a highly recommended place to stay in!!
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was a decent size, staff was very efficient and friendly at check-in.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice atmosphere and cool staff.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly. Great accommodation
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love going to tunnel mountain. Always amazing staff, great service and a very clean property. Love the deers nearby.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfortable and the kitchenette was well equipped. We enjoyed using the sauna and steam room. Our room had a stunning view of the mountains. I would go there again.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Having free transit passes was an added bonus. Parking is free and plenty of parking spaces. Balcony is spacious and has a nice view of the mountains. We would stay here again
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay It was comfortable. The staff are friendly. Thanks for another wonderful booking!
Stayed 2 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Adequate sized room with full kitchen Bathroom was nicely appointed, common area of the room was dated
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful two-night stay while attending a wedding. The staff was outstanding—so friendly, accommodating, and welcoming. The playground was a wonderful bonus for my little granddaughter, and the staff went above and beyond to make her weekend extra special. We couldn’t have asked for a better experience and would happily stay here again!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a newly renovated and well maintained unit with the trees at the back and it was a perfect location and getaway from the normal daily life. Will be back for sure.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient accommodations with well furnished kitchenette. Additionally, very helpful staff providing free bus transportation and directing you to the bus line right outside the lobby door. The bus to town has easy connections for many attractions in the area without having to fight or pay for parking!
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. Location is also great as it’s close enough to town but just far enough away that you can appreciate the nature vibes as well. (We saw a coyote run past our door!) The bed was a bit more firm that we like, but that’s very much a personal preference and overall our stay was great.
Stayed 6 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, helpful staff, parking / bus pass included, nice space, good kitchen in the condos, kid friendly. The pillows weren’t comfortable, but otherwise it was a great experience.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a free bus to get you to laces within Banff to save you money in parking. They provide pet bowls and a pet bed.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean spacious rooms, big, bright and comfortable. Just a suggestion, provide some hook for hanging clothes. People at the reception were gem of staff anybody can think of, very helpful, courteous and professional.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The cabin worked well for our family of 5 for 2 nights. We had a small issue which the staff took care of very nicely. Responsive and friendly. Great location with easy shuttle to Downtown Banff.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice and comfy, i like the room they provided for us,. It is clean and tidy. I will recomend this stay to banff..
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Staff & service
Definitely showing its age. Staff were welcoming. Stayed in a cabin and bathroom wasn’t the cleanest. Wasn’t the worst but wouldn’t choose to stay there again.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly nicely renovated . Very clean well stocked kitchen. The only issue was that the shower door handle was broken. My lower back hit the handle and left me with a bruise.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! Close enough to town but away to the point where it felt like we were in the mountains. The bed was comfortable and the staff were so pleasant and helpful. We would stay again!
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; close to the Tunnel Mountain hoodoos and close to Banff town too!
Stayed 1 night in Jul 2026