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Tunnel Mountain Resort

3.5 star property
Families find relaxation at this welcoming resort near Banff National Park, where bike rentals make it easy to explore the magnificent mountain landscapes

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Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room | TV - Tunnel Mountain Resort (Banff)
Property entrance - Tunnel Mountain Resort (Banff)
Front of property - evening/night - Tunnel Mountain Resort (Banff)
Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi - Tunnel Mountain Resort (Banff)
Indoor pool - Tunnel Mountain Resort (Banff)
Tunnel Mountain Resort in Banff offers family-friendly accommodations with an indoor pool, playground, and on-site mountain biking trails. Enjoy the sauna, steam room, free in-room WiFi, bike rentals, BBQ grills, and luggage storage.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Studio Condo

Studio Condo | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Studio Condo

9.2 out of 10
Wonderful
(70 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Suite

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Suite

  • Sleeps 4

View all photos for Mountain Cabin

Bathroom | Eco-friendly toiletries, hair dryer, towels

Mountain Cabin

  • Sleeps 8

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.4 out of 10
Exceptional
(53 reviews)
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Mountain Cabin

9.0 out of 10
Wonderful
(43 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(54 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(46 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Standard Suite, 2 Queen Beds

8.2 out of 10
Very good
(27 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite with Queen and Twin Bed

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite with Queen and Twin Bed

  • Sleeps 4

View all photos for One Bedroom Plus Loft, Three Queens

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

One Bedroom Plus Loft, Three Queens

  • Sleeps 8

View all photos for Studio Condo

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Studio Condo

  • Sleeps 4

View all photos for One Bedroom Loft Condo Queen And King

Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

One Bedroom Loft Condo Queen And King

  • Sleeps 6

View all photos for Condo, 1 Queen Bed with Sofa bed

Condo, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Condo, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen) | Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(81 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Suite with Queen and King Bed

Hypo-allergenic bedding, blackout drapes, iron/ironing board, free WiFi

Superior Suite with Queen and King Bed

  • Sleeps 4

About the neighborhood

Located in Tunnel Mountain District, a neighborhood in Banff, Tunnel Mountain Resort is in the mountains and in a national park. Banff Gondola and Sunshine Village are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Upper Hot Springs. Traveling with kids? Consider Victoria Glacier, or check out an event or a game at Canmore Recreation Centre. Take in the nearby slopes with cross-country skiing and snowboarding, or check out other outdoor activities such as snowmobiling and snowshoeing. Visit our Banff travel guide
View more Lodges in Banff
Map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1

What's nearby

  • Banff National Park
    Banff National Park
    1 min walk - 0.0 miles
  • Banff_SurpriseCorner_553248621532864054_06
    Surprise Corner
    2 min walk - 0.1 miles
  • Iconic Morant's Curve, Banff National Park, Alberta Canada
    Banff National Park Information Centre
    6 min drive - 1.1 miles
  • Banff_BanffNationsLuxtonMuseum_6072227_06
    Banff Lake Louise Tourism Bureau
    7 min drive - 1.3 miles
  • EyeEm Custom Shoots Q4 2018
    Banff Centre for Arts and Creativity
    8 min drive - 1.5 miles

Getting around

  • Banff Station
    6 min drive
  • Calgary International Airport (YYC)
    97 min drive

Restaurants

  • The Canadian Brewhouse
    5 min drive
  • The Old Spaghetti Factory
    4 min drive
  • A&W Canada
    12 min walk
  • PARK Distillery Restaurant + Bar
    5 min drive
  • Evelyn's Coffee Bar
    5 min drive

About this property

Tunnel Mountain Resort

Family-friendly lodge near Banff Centre for Arts and Creativity
A playground, dry cleaning/laundry services, and a gym are just a few of the amenities provided at Tunnel Mountain Resort. Adventurous travelers may like the mountain biking at this lodge. For some rest and relaxation, visit the sauna or the steam room. In addition to a business center, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Other perks include:
  • An indoor pool
  • Free self parking
  • A free area shuttle, bike rentals, and a vending machine
  • Concierge services, a 24-hour front desk, and a front-desk safe
  • Guest reviews give top marks for the family-friendly amenities, helpful staff, and location
Room features
All 105 rooms include amenities such as free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hair dryers
  • TVs with cable channels
  • Refrigerators, microwaves, and toasters

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Frequently asked questions

Does Tunnel Mountain Resort have a pool?

Yes, this property has an indoor pool.

Is Tunnel Mountain Resort pet-friendly?

Yes, this lodge allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Tunnel Mountain Resort?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at Tunnel Mountain Resort?

Check-out is at 11 AM.

Where is Tunnel Mountain Resort located?

This family-friendly Banff lodge is located in a national park, within 1 mi (2 km) of Surprise Corner, Banff National Park Information Centre, and Banff Lake Louise Tourism Bureau. Victoria Glacier and Bow River are also within 15 minutes. Banff Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tunnel Mountain Resort Reviews

9.0

Wonderful

9.0

Cleanliness

8.4

Amenities

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 1274 out of 2052 reviews
Rating 8 - Good. 522 out of 2052 reviews
Rating 6 - Okay. 167 out of 2052 reviews
Rating 4 - Poor. 50 out of 2052 reviews
Rating 2 - Terrible. 39 out of 2052 reviews

Reviews

Verified

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and good amenities for the family.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet rooms with well-stocked kitchen!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Min Kyung

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and staff was very friendly. There were enough parking spots while we were staying.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
A very enjoyable stay with a beautiful mountain view. Our place was fairly clean just some wear and tear from the years which of course is to be expected. We really loved every minute of our cute cozy cabin style loft!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at the top of tunnel mountain. It was nice and quiet, and our stay included bus passes so we could take the bus into the downtown area - there is a bus stop directly outside the hotel. Pet friendly as well!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Crista-Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a pet friendly cabin for a few days, great check in, nice cabin, nice to have a closed in patio
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great secluded hotel up in the mountains close to many paths and hiking trails. Went for a few days with my dog to get some fresh air and unwind a little. We saw lots of different wildlife and enjoyed having fires and cooking in the well equipped small kitchen in our room.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was extremely comfortable
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love coming to this hotel because they treat our dogs so well, the mountain cabin is amazing, great fireplace free firewood, always accommodating and great staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Shu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean and cozy space. Very good for family! Will be here next time
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice. Amenities were limited but we were able to use the hot tub at the neighbouring resort.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay in the pet friendly cabin. It was very comfortable, well appointed and easy to take the dog for a walk.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay at Tunnel Mountain. Staff have always treated myself and my wife with professional and kindness. It is our go to resort in Banff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness
Clean room the staff were friendly and helpful. Enjoyed the wood fire at night
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Room includes a full kitchen with large fridge, stove and even dishwasher! Living room includes a real fireplace, table for 4, couch with 2 ottomans, TV. Private balcony. Super clean. Highly recommend. Would come here again for sure.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms! Even though we have pets one of onus has a pet dander allergy and had no issues at all! Staff were friendly and helpful! Will be returning
Stayed 1 night in Apr 2026
Verified

8/10 Good

Stefani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space was great for our family of five. The bus system was so easy to get on and off and get to where we needed to go. We went to the local ski resorts and had no problem getting there without a car. It was nice to have a kitchen and be able to make breakfast and some dinners as well. The staff was always friendly to help when needed.
Stayed 5 nights in Apr 2026
Verified

6/10 Okay

Sonja

Liked: Staff & service
Overall the hotel was decent value for dollar. Free bus passes with the accommodation was great for helping you get around town without having to worry about parking. The bus schedule was easy to understand and readily available from hotel staff. Parking at the hotel is a little cramped and not well suited for larger trucks and vehicles.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Andrew

Amazing stay. The staff was amazing as well and I will be back.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Julie

Liked: Staff & service, property conditions & facilities
We had a lovely stay at this property. The room had some nice upgrades done, the beds were comfortable. Location is good. We did book this property partly due to it having an indoor pool - the pool is quite small and very cold.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed during the winter, and the staff did an excellent job keeping the property safe. Snow was removed from the driveways and walking paths daily allowing access in and out without an issue. My room was clean and the location provided us access to go hiking in a nearby trail, the bus stop was at the entrance of the property to take you to downtown or to a ski location.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Location, clean updated room. Staff were very friendly!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Harman

Liked: Cleanliness, amenities, property conditions & facilities
Great room, good service.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Deer at our balcony was a little scarry but beautiful! Fireplace was really difficult to operate, lovely firewood provided but if you dont know how to use it, its pretty useless and dangerous because we filled the unit with smoke!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone there was very nice. The stay was amazing, cozy and warm. I loveddd the cabin vibes they gave and how comfortable the beds were. I will definitely be coming back. They had free bus passes to get around the area which was great. The parking there was tight but overall the stay was wonderful.
Stayed 3 nights in Feb 2026