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Rimrock Resort Hotel Banff by Accor

4.0 star property
Eco-certified resort with 2 restaurants and a full-service spa

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Photo gallery for Rimrock Resort Hotel Banff by Accor

Lobby sitting area
2 bars/lounges
Indoor pool
1 bedroom, premium bedding, pillowtop beds, minibar
2 bars/lounges

Reviews

9.2 out of 10
Wonderful

Popular amenities

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, 2 Queen Beds, View

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds, View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, View

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom, View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, View

1 bedroom, premium bedding, pillowtop beds, minibar

Premium Room, 2 Queen Beds, View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, View

1 bedroom, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed, View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite, 1 Bedroom

Classic Suite, 1 Bedroom | 1 bedroom, premium bedding, pillowtop beds, minibar

Classic Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, View

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds, Balcony, View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, View

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Balcony, View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

1 bedroom, premium bedding, pillowtop beds, minibar

Classic Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, minibar

Classic Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, minibar

Classic Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen bed

1 bedroom, premium bedding, pillowtop beds, minibar

Classic Room, 1 Queen bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Suite, 2 Queen Beds

Classic Suite, 2 Queen Beds | 1 bedroom, premium bedding, pillowtop beds, minibar

Classic Suite, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Map
300 Moutain Avenue, Banff, AB, T1L 1J2

What's nearby

  • Upper Hot Springs - 3 min walk - 0.2 miles
  • Banff Gondola - 3 min walk - 0.2 miles
  • Banff National Park Information Centre - 7 min drive - 3.0 miles
  • Banff Lake Louise Tourism Bureau - 7 min drive - 3.0 miles
  • Banff Centre for Arts and Creativity - 7 min drive - 2.8 miles

Getting around

  • Banff Station - 15 min drive
  • Calgary International Airport (YYC) - 101 min drive

Restaurants

  • ‪Banff Upper Hot Springs - ‬4 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Evelyn's Coffee Bar - ‬7 min drive
  • ‪Banff Avenue Brewing Co - ‬5 min drive
  • ‪Sky Bistro - ‬1 min drive

About this property

Rimrock Resort Hotel Banff by Accor

Eco-certified resort near Upper Hot Springs
Located close to Banff Gondola and Banff Centre for Arts and Creativity, Rimrock Resort Hotel Banff by Accor provides a terrace, shopping on site, and a coffee shop/cafe. Adventurous travelers may like the racquetball/squash, cycling, and ice skating at this resort. Treat yourself to a hot stone massage, a manicure/pedicure, or aromatherapy at the onsite spa. Be sure to enjoy breakfast, brunch, lunch, and dinner at the two on-site restaurants. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks include:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), a free area shuttle, and bike rentals
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, concierge services, and a front-desk safe
  • Guest reviews say great things the pool, helpful staff, and proximity to public transit
Room features
All 333 rooms feature comforts such as premium bedding and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • 32-inch LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, Dutch, English, French, German, Hindi, Japanese, Korean, Lithuanian, Malay, Portuguese, Romanian, Slovak, Spanish, Swedish, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free area shuttle
  • Secured, covered self parking on site (CAD 33.60 per night)
  • Secured, covered valet parking on site (CAD 47.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 8 to 45 for adults and CAD 8 to 45 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Ice skating
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1993
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 66.71 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 27.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Pool access
  • Ski shuttle

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 45 for adults, and CAD 8 to 45 for children
  • Covered self parking fee: CAD 33.60 per night (in/out privileges)
  • Covered valet parking fee: CAD 47.25 per night (in/out privileges)
  • Pet fee: CAD 66.71 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
The Rimrock Resort Hotel
Rimrock Resort Hotel Banff
Rimrock Banff By Accor Banff
Rimrock Resort Hotel Banff by Accor Banff
Rimrock Resort Hotel Banff by Accor Resort

Frequently asked questions

Does Rimrock Resort Hotel Banff by Accor have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Rimrock Resort Hotel Banff by Accor pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of CAD 66.71 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Rimrock Resort Hotel Banff by Accor?

Self parking is available for CAD 33.60 per night. Valet parking is available for CAD 47.25 per night.

What time is check-in at Rimrock Resort Hotel Banff by Accor?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Rimrock Resort Hotel Banff by Accor?

Check-out is at 11:00 AM.

Where is Rimrock Resort Hotel Banff by Accor located?

Located in Sulphur Mountain District, this spa resort is within a 5-minute walk of Upper Hot Springs and Banff Gondola. Banff Lake Louise Tourism Bureau and Banff National Park Information Centre are also within 3 mi (5 km).

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Rimrock Resort Hotel Banff by Accor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 895 out of 1217 reviews
Rating 8 - Good. 187 out of 1217 reviews
Rating 6 - Okay. 78 out of 1217 reviews
Rating 4 - Poor. 38 out of 1217 reviews
Rating 2 - Terrible. 19 out of 1217 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Location is amazing, nice experience.
Stayed 3 nights in May 2025

10/10

Location was incredible! Saw the Northern Lights from our room!!
Stayed 2 nights in Jun 2025

10/10

Great stay
Stayed 2 nights in Apr 2025

10/10

The views from the hotel were awesome and the facilities were too notch. The staff were very friendly and helpful
Stayed 6 nights in May 2025

10/10

Lovely hotel
Stayed 2 nights in May 2025

10/10

The hotel beautiful amazing view from room
Stayed 4 nights in May 2025

10/10

Fantastic views from the balcony deluxe rooms. Amazing staff friendliness and service from the moment you get there - nothing is too much trouble. This is a magical hotel built into the side of a mountain - a very special and memorable place to stay.
Stayed 4 nights in May 2025

10/10

Staff service are excellent, best in our banff trip, room is clean and just few minutes walk to Gondola.
Stayed 1 night in May 2025

10/10

Outstanding, we loved our stay.

10/10

Beautiful! The hotel was superb!
Stayed 2 nights in May 2025

10/10

great hotel with a view and great service beautiful rooms
Stayed 2 nights in Apr 2025

10/10

Phenomenal property and excellent staff.
Stayed 2 nights in Apr 2025

10/10

We stayed for 5 nights at the gorgeous Rimrock Resort and had an absolutely fabulous time! From the incredible views, to the outstanding food and drinks, to the warm, welcoming staff that bend over backwards to make your stay just perfect, this is truly a 5 star experience. We can’t wait to go back!
The incredible view from our room
The incredible view from our room
Maple Old Fashioned
The Larkspur Lounge
Stayed 5 nights in May 2025

10/10

Excellent on every level.
Stayed 1 night in May 2025

10/10

Great location for the Hot Springs and gondola beautiful views really enjoyed our stay. An excellent customer service from all staff members.
Stayed 3 nights in Apr 2025

10/10

Fantastic staff, so friendly and helpful! Nice restaurant and spa on site, conveniently located close to Banff hot springs and gondola.
Stayed 1 night in Apr 2025

10/10

The mountain views from this hotel are stunning. Great staff!
Stayed 2 nights in Apr 2025

10/10

Wonderful experience!
Stayed 4 nights in May 2025

10/10

Such a beautiful hotel with lovely staff and customer service!
Stayed 1 night in Apr 2025

10/10

Amazing staff and beautiful property!
Stayed 3 nights in Feb 2025

10/10

Rimrock Resort Hotel was what I had hoped for and I especially liked the mountain view in my hotel room selection. There are some amazing views all around the hotel. You receive free shuttles from the hotel, and, local shuttle which makes it very convenient to get around. The town is not far which made it fun to visit, have a good time, and not worry about a long journey back to the hotel. You have the gondola right next door which is a must. Overall, I enjoyed my stay here and made my trip relaxing and enjoyable.
Stayed 3 nights in May 2025

10/10

Wonderful
Stayed 2 nights in May 2025

10/10

Great service. Thank you
Stayed 3 nights in May 2025

10/10

Nice
Stayed 3 nights in May 2025

10/10

Bathroom was outdated, but the view was incredible. You’re able to sign up for a phone call if northern lights are visible, which I did, and I was able to see some incredible views.
Stayed 3 nights in Jun 2025