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The Fox Hotel and Suites

Property class: 3.5

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Photo gallery for The Fox Hotel and Suites

A lodge with multiple levels, stone walls, and a mountain backdrop. - The Fox Hotel and Suites (Banff)
Creator video - submitted by Kristi Sullivan
An outdoor seating area with wooden planters filled with flowers, tables, and chairs. - The Fox Hotel and Suites (Banff)
A cozy interior with a stone fireplace, wooden furniture, and a view of the outdoors. - The Fox Hotel and Suites (Banff)
A restaurant interior with a wooden bar, glass partitions, and hanging pendant lights. - The Fox Hotel and Suites (Banff)
Near Banff Centre for Arts and Creativity, The Fox Hotel and Suites provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. For some rest and relaxation, visit the sauna or the hot tub. The on-site American cuisine restaurant, Chili’s Grill & Bar, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

A hotel room with a bed, bedside lamps, a wooden headboard, a wardrobe, and a bathroom with a toilet and shower.

Standard Room

8.4 out of 10
Very good
(139 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

A hotel room with a large bed, two bedside tables with lamps, a chair, and a picture on the wall.

Superior Suite, 1 Bedroom (1 King)

9.2 out of 10
Wonderful
(85 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms

A spacious living room with a sofa, coffee table, and a TV mounted on the wall.

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(14 reviews)
  • 70 sq m
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

A living room with a fireplace, television, and a view of mountains through large windows.

Premium Loft (Suite)

9.4 out of 10
Exceptional
(36 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

A modern interior with a sofa, dining table, and kitchen area.

Premium Loft, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Balcony

A hotel room with a large bed, a chair, a table, and a lamp.

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(30 reviews)
  • Mountain view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

A hotel room with two beds, a desk, a chair, a window with blinds, and a door.

Hotel Room - 2 Doubles

8.0 out of 10
Very good
(93 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior 1 Bedroom Suite - 2 Double

A modern living room with a flat-screen TV, a sofa, a coffee table, and a small kitchen area.

Superior 1 Bedroom Suite - 2 Double

8.2 out of 10
Very good
(78 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

In the mountains, The Fox Hotel and Suites is in Uptown District, a walkable area in Banff with good shopping. Banff Gondola and Mount Norquay Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Upper Hot Springs and Banff National Park. Looking to enjoy an event or a game while in town? See what's going on at Canmore Recreation Centre, or consider a night out at Banff International Research Station. Take in the nearby slopes with cross-country skiing and snowboarding, or check out other outdoor activities such as snowshoeing and snowmobiling. Guests love the hotel's central location. Visit our Banff travel guide
Map
461 Banff Ave, Banff, AB, T1L 1H8

What's nearby

  • A turquoise lake surrounded by mountains and dense forests.
    Banff National Park
    1 min walk - 0.0 miles
  • A turquoise lake surrounded by mountains and dense forest.
    Banff National Park Information Centre
    12 min walk - 0.7 miles
  • A modern building complex with a mountain backdrop.
    Banff Centre for Arts and Creativity
    12 min walk - 0.7 miles
  • A gazebo in a park with a mountain in the background.
    Central Park
    18 min walk - 1.0 mile
  • Canada House Gallery
    15 min walk - 0.8 miles

Getting around

  • Banff Station
    15 min walk
  • Calgary International Airport (YYC)
    94 min drive

Restaurants

  • The Canadian Brewhouse
    10 min walk
  • A&W Canada
    8 min walk
  • Indian Curry House
    11 min walk
  • PARK Distillery Restaurant + Bar
    11 min walk
  • Yama Onigiri
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chili’s Grill & Bar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults, and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is The Fox Hotel and Suites pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at The Fox Hotel and Suites?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at The Fox Hotel and Suites?

Check-out is at 11 AM.

Where is The Fox Hotel and Suites located?

Located in Uptown District, this hotel is within a 15-minute walk of Cascade Shops and Banff National Park Information Centre. Banff Gondola and Upper Hot Springs are also within 3 mi (5 km). Banff Station is 15 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Fox Hotel and Suites Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1918 out of 3328 reviews
Rating 8 - Good. 787 out of 3328 reviews
Rating 6 - Okay. 405 out of 3328 reviews
Rating 4 - Poor. 134 out of 3328 reviews
Rating 2 - Terrible. 84 out of 3328 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, and Restaurant on site was nice.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was amazing and the staff were very friendly and helpful.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were amazing, so helpful and accommodating and the rooms were quaint, clean and well maintained. Plus added benefit of the hot tub that looks like a grotto
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, great location. Hot Tub was amazing.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice rooms.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic also the people who worked there were so friendly and knowledgeable about the area which was a great help. The food was brilliant. I would recommend it The Fox Hotel. Thank you to everyone for their hospitality during my stay.
Stayed 8 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Hot pool lives up to its name
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Clean rooms. The grotto is very relaxing and a nice way to warm up.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomy and clean Great location Super staff Main areas always being cleaned
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very helpful
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The heated pool was great. Safe and easily accessible inside parking. Walking distance from the town centre.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love their hot pool so much. But our room doesn’t have a microwave which we need.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room very easy to get around town using Roam bus, included in the package. Friendly staff. The hot spring was the best. Love eating at Chili’s good food and all friendly staff.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First stay at the Fox and I would return. Loved the rooms and the separate sleeping and living spaces, the rock hot tub and the fireplace in the lobby. Staff were exceptional and the hotel was just a short walk from downtown Banff. Costs in Banff has skyrocketed but this was worth the price.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Good location
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice and helpful! I would definitely recommend it
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, breakfast, good location,
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff. The hot tub was great after a day of hiking. It was quiet. The room (we had a King Suite) was very spacious and comfortable. Having a Chili's Restaurant in the hotel was very convenient as we ate there a couple of times. Would stay there again.
Stayed 8 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub has been always a draw.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with kitchen amenities. Could easily make a sandwich or have toast if wanted to skip paying for breakfast/lunch. 10 minute walk into Banff centre so away from the busy part but with great restaurants within a 1 or 2 minute walk of the hotel. Great access to all areas Parking was easy and bus stop right outside the hotel
Stayed 4 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loft suite - Excellent view from balcony. Lovely fireplace. Good kitchenette facilities which were very clean. Very helpful staff. Extra bonus by providing free bus pass to local amenities around Banff.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Basic room as we reserved. We asked for a mini fridge and they brought us one so that was great service. The hotel is clean and the pool is nice. Recommend
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and the hot tub was really cool.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of parking space available. The room was clean and well-maintained with daily housekeeping. The front desk staff were very helpful and provided free Banff bus tickets. We also really enjoyed the nice hot tub and the on-site restaurant.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and patient when we were looking for help planning and booking tours!
Stayed 6 nights in Jun 2026