Mount Royal Hotel

3.0 star property
Ski hotel with 2 hot tubs and a rooftop terrace

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Photo gallery for Mount Royal Hotel

Outdoor spa tub
Exterior
Outdoor spa tub
Executive lounge
Lunch, dinner, brunch served; American cuisine
Located in the heart of Downtown District, Mount Royal Hotel is a haven for outdoor enthusiasts and relaxation seekers alike. Unwind on the rooftop terrace or in the garden, indulge in delicious American cuisine at Brazen restaurant, and enjoy convenient amenities like ski storage, a library, dry cleaning services and free WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 11 of 11 rooms

Room (Heritage)

8.6 out of 10
Excellent
(126 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Hair dryer
Eco-friendly toiletries
Bathrobes
  • Sleeps 2
  • 1 King Bed

Room Selected at Check In

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Hair dryer
Eco-friendly toiletries
Bathrobes
Coffee/tea maker
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

Heritage Two Queen Room

  • Sleeps 4

Heritage King Room

  • Sleeps 2

Centennial Two Queen Room With View

  • Sleeps 4

Centennial Room (1 King)

9.0 out of 10
Wonderful
(56 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Hair dryer
Eco-friendly toiletries
Bathrobes
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • Sleeps 4

Standard Room

  • Sleeps 4

Centennial Two Queen Room

  • Sleeps 4

Centennial King Room

  • Sleeps 2

Centennial Room (2 Queen)

9.2 out of 10
Wonderful
(133 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
Shower/tub combination
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
138 Banff Avenue, Banff, AB, T1L 1A7

What's nearby

  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.2 miles
  • Banff National Park Information Centre - 5 min walk - 0.3 miles
  • Banff Centre for Arts and Creativity - 8 min walk - 0.5 miles
  • Fairmont Banff Springs Bowling Centre - 3 min drive - 0.9 miles
  • Tunnel Mountain - 7 min drive - 1.1 miles

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Banff Avenue Brewing Co - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪BeaverTails - ‬1 min walk
  • ‪Park Distillery + Restaurant - ‬2 min walk
  • ‪Magpie & Stump - ‬1 min walk

About this property

Mount Royal Hotel

Hotel near Banff Centre for Arts and Creativity
Take advantage of a rooftop terrace, a garden, and a library at Mount Royal Hotel. With amenities like a ski shuttle and ski storage, this hotel is a great place to hit the slopes. For some rest and relaxation, visit the 2 hot tubs. The on-site American cuisine restaurant, Brazen, offers brunch, lunch, dinner, and happy hour. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • A front-desk safe, tour/ticket assistance, and ATM/banking services
  • Bicycle parking, coffee/tea in the lobby, and a water dispenser
  • Guest reviews give top marks for the dining options, central location, and helpful staff
Room features
All 133 rooms include comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Eco-friendly toiletries and hair dryers
  • LCD TVs with cable channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered self parking on site (CAD 10 per night)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 22 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brazen
  • The Cascade Lounge

Things to do

  • 2 hot tubs
  • Bicycle storage
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1908
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 22 for adults, and CAD 10 to 10 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self parking fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Frequently asked questions

Is Mount Royal Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mount Royal Hotel?

Self parking is available for CAD 10 per night. Limited spots are available.

What time is check-in at Mount Royal Hotel?

Check-in start time: 4 PM; Check-in end time: 2:00 AM.

What time is check-out at Mount Royal Hotel?

Check-out is at 11 AM.

Does Mount Royal Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM–10:00 PM at scheduled times. A fee of CAD 71 per person applies.

Where is Mount Royal Hotel located?

Located near the slopes, this Downtown District hotel is in the mountains and within a 5-minute walk of Canada House Gallery, Banff Lake Louise Tourism Bureau, and Banff National Park Information Centre. Banff Gondola is 2.4 mi (3.8 km) away. Banff Station is 10 minutes by foot.

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Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 850 out of 1337 reviews
Rating 8 - Good. 314 out of 1337 reviews
Rating 6 - Okay. 107 out of 1337 reviews
Rating 4 - Poor. 40 out of 1337 reviews
Rating 2 - Terrible. 26 out of 1337 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, quiet rooms and easy access to downtown Banff.
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay, highly recommend!
Stayed 2 nights in Sep 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, it has everything you need, safe place, comfortable beds and friendly staff, location is awesome, near to main activities in Banff
Stayed 3 nights in Oct 2025

8/10 Good

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Rosamaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mountain views were stunning, the location was perfect! Definitely recommend
Stayed 4 nights in Oct 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brazen is an excellent restaurant. Parking could have been free since it is off season when we came. Other than that, the experience was amazing.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, easy to checkin and get to or room and park
Stayed 1 night in Jul 2025

4/10 Poor

Ceilidh

Liked: Cleanliness, staff & service
for the amount of money spent for one night, the room was extremely basic and plain
Stayed 1 night in Sep 2025

8/10 Good

Chris

Liked: Amenities
Nice and clean. Updated decor but the beds felt old and saggy.
Stayed 2 nights in Oct 2025

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in Feb 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in the perfect location! Close to everything! Room was excellent and loved the robes in every room. Elevator was dirty and they didn’t clean it all but other than that it was nice!
Stayed 2 nights in Sep 2025

10/10 Excellent

Sherry Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the heart of Banff—close to everything! The room was clean, cozy, and had beautiful mountain views. Loved the rooftop hot tubs after a long day out. Staff were friendly and helpful. Would definitely stay here again!
Stayed 3 nights in Jul 2025

8/10 Good

Sophia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful building located right in town!! Would recommend!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Ferrysol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a neat hotel to stay at. Cool areas to hang out in the hotel like the rooftop lounge, and the small museum and library. We enjoyed a great meal at the restaurant in the hotel.
Stayed 1 night in May 2025

10/10 Excellent

safa

Liked: Property conditions & facilities
All was well
Stayed 2 nights in Jul 2025

8/10 Good

CATHLEEN

Liked: Cleanliness, staff & service, property conditions & facilities
The view was limited and should not have paid extra for a view! No free bus passes available at hotel. Gave me misinformation on where to get bus stop to get to Gondala so had to pay for a taxi instead of $1 for bus
Stayed 2 nights in Oct 2025

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in the middle of the Banff town. Great location makes everything walkable. But at night, there could be noise from club goers. My partner and I didnt mind because they provide a white noise machine which drowned the noise oitside, and was able to sleep well.
Stayed 2 nights in May 2025

4/10 Poor

Maria Patrisha

Liked: Staff & service
Disliked: Cleanliness, amenities
I’ve visited Banff many times for family trips and usually stay at a hotel a little farther from downtown, but I decided to book here this time for convenience. The location is great and the staff were friendly and helpful. The beds were also quite comfortable, which I appreciated. However, I was disappointed with the overall cleanliness of the room. The carpets looked like they hadn’t been properly vacuumed or shampooed in some time, and the bathroom had visible dirt in several corners. When I used the shower, I also noticed a few loose hairs on the walls, which was unpleasant. If convenience and location are your priorities, this hotel does the job. But if you’re particular about cleanliness especially when traveling with kids I would recommend considering other options.
Stayed 1 night in Oct 2025

8/10 Good

Cynthia

Liked: Amenities
Great location. Nice hotel and amenities.
Stayed 3 nights in Mar 2025

6/10 Okay

Najeeb

hate the walk from the elevator to my room and no view from the bedroom window just the wall. So not good experience. I am senior.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect. Property was excellent.
Stayed 4 nights in Apr 2025

8/10 Good

Brian Leonard

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful. The room was cleaned and refreshed each day. The location of the hotel was excellent, with restaurants and shops all within walking distance.
Stayed 3 nights in May 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, although limited parking.
Stayed 4 nights in May 2025

6/10 Okay

Nicholas

Liked: Cleanliness, property conditions & facilities
Although older hotel is very clean and good location. Over $500 a night for room (which guessing due to summer season) but at that price one would expect to have at least some water in the room. How hotels can expect guests to drink out of bathroom taps is ridiculous at this sort of price range. Front desk staff were ok but fairly rushed and don’t ask how your stay was.
Stayed 1 night in Aug 2025