See all properties

Mount Royal Hotel

Property class: 3

Choose dates to view prices

Photo gallery for Mount Royal Hotel

A couple in a hot tub with a mountain view, wooden deck, and outdoor seating area. - Mount Royal Hotel (Banff)
Two people seated in leather armchairs facing each other with a table between them, a lamp on the table, and a view of mountains through large windows. - Mount Royal Hotel (Banff)
A hotel with a snow-covered exterior, multiple stories, and a mountainous backdrop. - Mount Royal Hotel (Banff)
A lobby with a central seating area, framed pictures on the walls, and a staircase to the left. - Mount Royal Hotel (Banff)
A spacious restaurant with a central bar area, high ceilings, and exposed brick walls. - Mount Royal Hotel (Banff)
Banff Centre for Arts and Creativity is located near Mount Royal Hotel, which provides a library, dry cleaning/laundry services, and a fireplace in the lobby. With amenities like a ski shuttle and ski storage, this hotel is a great place to hit the slopes. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, Brazen, offers brunch, lunch, dinner, and happy hour. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room (Heritage)

A neatly made bed with white linens, a bedside lamp, a small potted plant, and a wall with a geometric patterned tapestry.

Room (Heritage)

8.8 out of 10
Excellent
(158 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Centennial Room (1 King)

A neatly made bed with white bedding, a gold lamp, and a decorative wall piece.

Centennial Room (1 King)

9.2 out of 10
Wonderful
(68 reviews)
  • Mountain view
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Centennial Room (2 Queen)

A neatly made bed with white linens, a bedside lamp, a small potted plant, and a wall with a geometric patterned tapestry.

Centennial Room (2 Queen)

9.2 out of 10
Wonderful
(156 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

In the mountains, Mount Royal Hotel is in Downtown District, a walkable area in Banff with great shopping. Banff Gondola and Mount Norquay Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Upper Hot Springs. Banff Park Museum and Banff Sign are also worth visiting. Rafting and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby. Guests love the hotel's central location. Visit our Banff travel guide
Map
138 Banff Avenue, Banff, AB, T1L 1A7

What's nearby

  • A turquoise lake surrounded by mountains and dense forests.
    Banff National Park
    1 min walk - 0.0 miles
  • A gazebo in a park with a mountain in the background.
    Central Park
    3 min walk - 0.2 miles
  • A stone building with a wooden staircase, a metal railing, and a mountain in the background.
    Whyte Museum of the Canadian Rockies
    3 min walk - 0.2 miles
  • A turquoise lake surrounded by mountains and dense forest.
    Banff National Park Information Centre
    3 min walk - 0.2 miles
  • Canada House Gallery
    2 min walk - 0.1 miles

Getting around

  • Banff Station
    10 min walk
  • Calgary International Airport (YYC)
    93 min drive

Restaurants

  • McDonald's
    2 min walk
  • Indian Curry House
    2 min walk
  • PARK Distillery Restaurant + Bar
    2 min walk
  • Evelyn's Coffee Bar
    2 min walk
  • Chuck’s Steakhouse
    3 min walk

Similar properties

A large, multi-story hotel with a prominent mountain backdrop.
Elk + Avenue Hotel
Downtown District
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 2,039 reviews
Elk + Avenue Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered self parking on site (CAD 10 per night)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 20 to 30 for adults and CAD 15 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brazen

Things to do

  • Bicycle storage
  • Hot tub
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Built in 1908
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from August 6 2026 to December 31 2026 (dates subject to change):
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: CAD 2.10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 30 for adults, and CAD 15 to 20 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self parking fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is Mount Royal Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for CAD 10 per night. Limited spots are available.

What time is check-in at Mount Royal Hotel?

Check-in start time: 4 PM; Check-in end time: 2:00 AM.

What time is check-out at Mount Royal Hotel?

Check-out is at 11 AM.

Does Mount Royal Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM–10:00 PM at scheduled times. A fee of CAD 71 per person applies.

Where is Mount Royal Hotel located?

Located near the slopes, this Downtown District hotel is in the mountains, within a 5-minute walk of Canada House Gallery and Banff National Park Information Centre, and close to winter sports such as cross-country skiing. Banff Gondola and Upper Hot Springs are also within 3 mi (5 km). Banff Station is 10 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Mount Royal Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 905 out of 1379 reviews
Rating 8 - Good. 297 out of 1379 reviews
Rating 6 - Okay. 106 out of 1379 reviews
Rating 4 - Poor. 44 out of 1379 reviews
Rating 2 - Terrible. 27 out of 1379 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, comfortable beds and quiet
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a excellent location ( the bus stop to the airport was right in the car park) . Helpful staff, excellent restaurant.
Stayed 4 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location in banff
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best accommodations in Banff, absolutely the best property, staff and experience ⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Our room and the staff were great - like on our previous visits. The hallway carpets on the third floor are getting tired and stained. The location cannot be beat!
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super convenient, staffs are nice. We enjoyed our stay.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful and friendly!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed the hottub was not operational. They upgraded our room when we arrived so we could face the main street. Fabulous location for walking the beautiful town if Banff!
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub is under maintenance but everything else was excellent.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and location perfect!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the center of the downtown area with easy access to stores and transportation. Room was well maintained and clean.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the Center of it all and easy access to most amenities . Enjoyed my stay!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in the center of downtown Banff. Free coffee and teas and the room was super clean.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the center of banff town, super clean room & amentities - comfy stay for sure!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location great, parking easy on site Room very clean and nice amdnities
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Room was small but fine. Location was amazing, walking distance to almost everything. Hot tub is still out of order. Our view from our room was absolutely terrible especially considering how much a room is per night. We looked at an enclosed roof with air conditioner. Bed and pillows were great. We slept great.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was was centrally located, clean and the staff were great.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay if you are in Banff. Close to everything you would want.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Amenities
Great location. The property is a bit worn.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great but room is a bit small but mainly the cribs is not friendly for baby under 1 year old, because is like a play gym or play gate. Not really for baby to sleep.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were so clean! Location of hotel was perfect!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Great location, room clean and comfortable. Staff very helpful and friendly.
Stayed 1 night in Jun 2026